Poor service. Food cold and staff not friendly. Chickenstill had chicken feathers on chicken wait time was 45 mins or longer

Previous owners have sold after 20 years in July of 2024. Prices went up, a poor less expensive cooking oil was added leaving the chicken with a poorer taste. The chicken pieces are so small you need a magnifying glass to see them. The fries are less and not the same. You need two credit cards to pay for a single man's dinner. The lobby wasn't clean at all, the service was poor with people sitting around and not doing much except for providing dirty looks. The only thing that is the same is the location and the ovens for which they cook on. Really not a good place to go, and the taste of the now much smaller sized chicken is not good. I think we paid about $23 for a single dinner. No coleslaw, no gravy, nothing else. read more

Chicken on the way! Staple in Calgary for decades but newish (not really for McKenzie Towne) just haven't been here much. Chicken tastes great, gravy yummy and fires are delicious. Want fried chicken Calgary way!!? This is it! read more

Looking for something other than a burger and found this place by luck. The chicken was very good, nice and juicy. The fresh cut fries were wonderful, better than any McDonalds fries. The corn fritter was tasty. Next time I will get the gravy instead of potato salad. Service was quick and friendly. read more

My reaction is to give them two stars because when I think of Chicken on the way I just think "Meh" it is nothing special it is just fast food and when I see it on the plates of the pictures I took I am like wow that looks really bland and not colourful at all and unhealthy and it does not make me want to eat it. However, I gave it three stars because of the fritters alone. They are pretty darn good. I don't know if I would come back anytime soon. I only came here because I had a coupon. read more

See all

Decent food. Terrible service. I felt as if I was inconveniencing their day by patronizing their business. Won't be going back

Last weekend, my boyfriend and I have ordered Chicken On the Way for dinner. The one we've been visiting is the McKenzie Town location. We ordered Family Combo to go. We had a good experience than our expectations. Chicken on the Way is the fast food restaurant in Calgary and the servings are generous and delicious chickens, which is the same style as KFC. We arrived the Chicken On the Way around 5 pm. There was a huge lineup, but the line went very fast. After waiting for few minutes, we got our order. We had a family pack, which included Chickens, French Fries, Corn fritters, Gravy, and Vegetable Salad. The chickens were oily and crispy. French Fries were OK and nothing excited. Compare to McDonald's, I like McDonald fries more. The Corn fritters were my favorite. They were sweet and crispy. Dipped corn fritters into the Gravy. The taste was awesome. The prices of the food were very cheap around $28. In summary, we had a great experience at Chicken on the Way. read more

See all

Always good chicken, tasty fritters and good sides. The staff at this location have always been friendly and quick to get your meal together. The last time I was here they gave me coleslaw instead of potato salad. No big deal and the only time I've been here that there has been an error. Every once in a while we'll get some coupons in the mail which is a good nudge to remind us that this location is in McTowne. read more

Chicken on the Way - This is some weird potato salad. Tastes like coleslaw. - Fast Food Near Me - Calgary, Alberta

The last time I went here, the staff were not all that friendly. When I got tot the counter, the person there just looked at me until I decided what I wanted. I didn't get a greeting or anything! Despite this, the food here is good for fast food. I would definitely choose this place over say K.F.C, because the quality of chicken is simply much better here. I also highly recommend the corn fritters, which are a good treat to compliment the good juicy chicken. Definitely will be back! read more

Chicken on the Way - Menu and kitchen - Fast Food Near Me - Calgary, Alberta

Pretty basic deep-fried fare that doesn't have much to make it outstanding, but I guess having been around for at least 40 years is kinda like a routine that has stuck. No need to do more with it. The last time I ate it - in 2016 - I got slightly unwell feeling. I think I must have eaten some bad fat or whatever. Seems that the chicken is more fat than in the old days, but my greatest reservation is the nutritional quality of it all. I can imagine force-fed birds just loaded with toxins and free radicals that do rad things to our flesh. As not had the corn fritters yet, only 2 stars on this whatever... read more

I went to the Chicken on the Way on 17 Ave SE here in Calgary today (May 26, 2021). I have eaten at many of their stores many times including this one. The chicken that I ordered today (12 pieces) was a total waste of money. It was way overcooked and dry. It was absolutely disgusting. I will never go back to this location again. I will not recommend this location at all. read more

The other day I stopped by the Chicken on the Way in Mckenzie Towne and picked up some corn fritters, The corn fritters I received in Mckenzie Towne had absolutely no flavor and were extremely greasy. If you guys are going to franchise these places out, make sure they are following your recipes to a tee. Very disappointed today. read more

I don't have their chicken very often - a couple times a year - but when I do it's always great. Hot & crispy. I don't have the fries - not a fan. A lot of people like their fries, I'm just not one of them. [UPDATE - Jan 25, '18] Thank you Bruce, I'll try that. read more

I've lived in Calgary my whole life, and I've only ever been to the original Chicken on the Way once - as a ten year old kid with my Dad. All I remember about it was that I said the corn fritters tasted yucky, and he told me that that was a travesty. So, 15 years later, a new Chicken on the Way opens up right near my house and what choice do I have but to check it out? I walked in and saw that I was the only customer - and immediately I worried. I used to work in fast food and usually no customers meant that you'd be eating food that was old, soggy and awful. But the staff was wonderful. The girl who took my order was helpful and polite, and the cooks (you can see the entire kitchen) were chatty and funny. It turns out my dad was right all along. As soon as I got my Snack Pack ($8 including a drink) I opened it up and tasted the corn fritter. Dear Lord, I am converted! The outside was perfectly crisp and the inside was dense, moist, and just a little sweet. I ate it so fast I am amazed I could taste it at all. The chicken was equally stunning. Crispy skin, juicy meat, somehow not the slightest bit greasy. The fries were thick cut and tender, with lots of small crispy ends scattered in there as well - the best of both worlds. Even the ketchup somehow tasted better than normal. Seriously, I ate this in my car in the parking lot, and the windows steamed up like that scene from Titanic. It was THAT good. I am quite literally drooling as I write this. Go get yourself some chicken right now. read more

Not the first time we got poor quality. Ordered a 12 piece family pack. When I got home there was 1 thigh and the rest were wings and legs. Totally dried out. read more

This was my first time at this location. I haven't been to the one on 17th ave. S.E., but I have been to the original location over the years. The guy working at the front of the store, and takes your order is a pretty nice guy. He welcomes you, with a hello and is eager to serve you. The two locations that I have now been to look fairly similar inside. You enter the door and head to your left, where you'll find a pop fridge and looking ahead the familiar stacks of empty pre made take-out boxes. The fryer's are against the back wall. It's strictly a take-out store, and the guy that I spoke with when ordering today told me that this was week number 7 that it's been open for. To the far right of the counter, before you leave they have a fork dispenser and condiments for the chicken. Along with napkins etc. The one thing I noticed when I got home after ordering the three piece meal (Can't remember the name for the meal). It was missing honey for the fritter. Other than that, it was usual tasting fried chicken with a good portion of fries. Overall I would have to say that it wasn't to bad, and I'll probably be back. Just not every week, It's one of those things like KFC. You feel a little guilty after eating it. (because of the Grease). In concluding, the chicken was juicy, the fries plentiful and tasty, the corn fritter tasty as well ! Oh and some more the original COTW, I guess it's been around for 50+ years. That's what the guy working at the front told me. read more

well, it's take out only... so no place to sit. chicken is ok. less fatty than KFC but still tastes like fried chicken. fries become soggy, and on the overcooked brown side. corn fritters i don't find good.... they are dry and really no taste. It comes in a large box....to make up for the small space the chicken takes they fill the rest of the box with fries.... so we never ever finish the fries. but... still love the honey and frank's red hot!!! read more

Until a year ago my fried chicken experience was limited to KFC and a couple of trips to the States. I have lived here for 8 years and heard lots of people talk about how good COTW was but since I had never had good fried chicken I didn't get it. Now...... I totally get it! I don't know how they do it but the chicken is crispy on the outside and juicy on the inside and always cooked perfectly. The fries are good, I am not actually a huge fry person but I eat these ones so that's an indication that they are good. But the star of the show for me is the fritters..... I could eat about 100 of them. They are sweet but also savoury and crispy but also soft. The are fried pieces of heaven in my opinion. Since our first trip here we probably get dinner there every three weeks or so and I don't see that ending anytime soon. Comfort food is right...... Delicious! read more

Now that there are 3 or 4 Chickens on the Way in Calgary, there is just no excuse to go to KFC anymore. Chicken on the Way tastes better and I believe it's cheaper too. Tried out this location last night, having been to the original location a bunch of times. It looks exactly the same, except for looking cleaner and newer. They definitely wanted to keep their style that has worked for them. I don't think the fries are super-great, they're not the least bit crispy, maybe some people like them that way, but the the corn fritters are delicious and chicken is capital-P Perfect. read more

Good chicken, fries and fritters. Reasonably priced and there is always something on special. Sometimes there is a bit of a wait for chicken, but this is okay as then you know you are getting freshly cooked bird! I like to hit this place for a quick lunch or supper, or more commonly a post-pub feed! read more

Good prices , food is ok . It is less greasy than competitors. No where to dine in but location seems clean read more

So far so good! I've been there twice now, and the chicken has been absolutely delicious. The fries aren't nearly at the same quality, but who's there for the fries? The gravy is excellent, so I ended up dipping my chicken in the chicken gravy and throwing out the fries. I had their fritter once, it was really good, even though it seemed like it was over fried. I'm sure it's just because it was still new and they haven't got the timing down yet - hopefully that will change for the better next time I go! Not bad at all, and great location as there's no other fried chicken near by! read more

As far as fried chicken take out joints go. This one is pretty good. I don't give 5 stars because they could always be a bit more welcoming when you enter. But that's pretty typical in take out joints. Chicken is better quality and better flavour than KFC by far. I love the "softer" fries as this is a true sign they are really homemade. I'm not sure if they have honey for the corn fritters because I always just go home and don't ask. But for anyone who doesn't know that's how you are supposed to eat them. Dipped in honey. Therefore I love their corn fritters. Nice and crunchy on the outside and soft on the inside. I would actually just go there for fritters. Since we live fairly close. It's a frequent go to and a good choice for bringing supper home. I also love the old fashioned packaging. It feels like you're opening presents when you get home. read more

I was completely dissatisfied with my order. I received take out, when the oder arrived it was incorrect. I called and asked that they bring out the correct items. The store acknowledged that they had made a mistake but flat out refused to send out their driver to bring the correct items. So much for customer service. Do not eat here!! The food and the service isn't worth the headache.. read more

As far as fast food goes, the bang-for-buck factor at Chicken on the Way is quite high. For $8 most can leave comfortably (or uncomfortably) full. The menu is small and basic but what it does, it does very well. The chicken is fantastic, the fries taste very fresh and have a good crunch to them and the corn fritters were outstanding. The staff was overly pleasant and took time to chat while the orders were cooking. He (the owner) was also adamant that if anything was less than what we were expecting to let him know and he'd make it up to us. A simple gesture, but it felt genuine and was something I appreciated. I would definitely come back if I was craving fast food. Seeing as the menu is entirely fried it's not something I'll hit weekly, but once a month I can see myself giving it a whirl. read more

Nice to have this in the south end. Always quick to get your order. Portions are massive which is nice if you're feeding a tonne or people.

Much better than all the fried chicken I've tried. Their fries aren't good but I enjoy them to some degree, their chicken: Now it gets complicated, some days I come in and I get this perfect juicy chicken, other times i come in and I get this greasy and flavourless chicken (still better than KFC's) that makes me feel like I just drank grease. However these guys corn fritters, they must be made with sorcery or something, because they are amazing and I enjoy them every time. I would rate 5 stars but sometimes they aren't that great. Oh yeah, they also have decent fish and chips. read more

Very good. Much nicer than KFC, and the fritters haunt my dreams with their corny goodness. They do seem to rush the food if they're too busy though. read more

Next to my great grandma's southern fried chicken, this place is the best! It's the best you can get near and far.

One of our family favourite fast-food go to places. Chicken crispy and delicious, good gravy, corn fritters are fabulous...only dislike is soggy fries. Recommend! read more

Classic fried chicken. Really good always crispy. The corn fritters are super good. A Much better alternative to KFC

The fries were not cooked enough and very greasy . Oil dripping off of them . Will go to the usual Kensington location read more

will never order kfc again. cheaper prices better food and LOVE the corn fritters. can be a little greasy at times. but its fried chicken guess its to be expected. read more

After being told about the chicken, I tried it Oct30/17. Fries and Chicken were really Greasy. My wife had the fish which had more batter than fish. Won't go here again read more

This is the place to go get fast good food. With price and quality food like this can't beat it!