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I came here with my father for lunch in midtown. The restaurant is convenient for professionals in the area. We ordered through a kiosk and the food came out pretty quickly. The dining area was fairly clean for a midtown restaurant and the service was friendly and accommodating. The eggrolls and sandwich were fried well; however, they were a little salty. Something that is probably common for a fast food joint. The fries were crispy and paired well with the chicken sandwich. I would definitely come back here and treat myself to lunch during the weekdays.
Located on 42nd St between Times Sq and Bryant Park so very accessible via public transportation. Order at Kiosks by the entrance or in-person at the counter (but 0-1 employee there that time so kiosk was better). There is an app but didn't work for me- after making our choices, it said error during checkout. Anyway, app menu and prices were different from the kiosk menu even when we picked the NYC location. Not sure why. As far as the food, I found it not to be anything special in terms of seasoning; not flavorful so needed the sauces that came with (avocado sauce for me). Large pieces of chicken though. Self-serve for fountain drinks. Ample seating in the middle to rear of the place. Restroom code on the receipt is not the correct one so had to ask an employee anyway.
I have heard good things about Guy Fieri's chicken food chain so I had to try it as soon as they opened one by my job. I walked over during lunch one day, took a menu from Mr. Chicken at the entrance and proceeded to order chicken nuggets with bourbon brown sugar bbq sauces. I'm so glad I got two sauces because I slathered it all over my nuggets and it made the tasting experience so much more delightful. I hope they start selling the sauce separately because I would buy a whole bottle. I can't wait to come back and try their sandwiches next.
You hear about Flavatown all the time, so when they finally opened an accessible Guy Fieri location that I could try, ya know I had to stop by. I got the Loaded Mac and Cheese with chopped chicken tenders,bacon, and green scallions on top. It was just okay though. The chicken tenders were decently flavored and the bacon and scallions were nice too but the mac and cheese itself was really bland and watery. I understand that you can't have super creamy or thicker mac and cheese in establishments like this because they dry out really easily so they have to go with a more watery consistency but there's not really any flavor to the "cheese" part at all. The service was alright, no complaints there and my meal came out quick, just kind of disappointing that I did not arrive at flavortown. I don't think I reached the halfway point even.
I came here for the Grand Opening of Chicken Guy! and it was cool to see him in person and see the ribbon cutting and all. Once inside it was a madhouse. I know grand openings can always be crazy but this one seemed like a bit more than usual. I got the 3 piece chicken tender deluxe meal which comes with fries and soda of your choice.'The sauces I got were BBQ and Honey Mustard. Since it was the grand opening they gave you two extra sauces if you wanted. So I opted for the ranch and the special sauce. All I will say is that this chicken is not for me. I don't know what spices they use in the breading but it's deff not for my taste buds. Their fries were nothing to write home about either. The sauces were nothing special. Tasted like regular BBQ and honey mustard. I think if I am not wrong they make the sauces in house... But I could be wrong. They are also known for their crazy good looking shakes. I did not indulge in one this time. But the samples they were handing out to us in line they looked like fun and delicious flavors. There are better chicken fingers options out there in NYC to go to.
I stopped in cause I knew it was Guy's place and I was hungry during the photo walking tour I was giving. I wanted to try it out. Rookie move for sure. The chicken on the sandwich was good, but it stops there. The fries had a sugary seasoning thrown in top and the chocolate shake was not one of my favorites. Service was okay. I love Guy, but was not a huge fan of this place.
Nothing special. Dirty bathrooms. Kitchen service had an attitude when I was missing part of my order.
My family and I were on a trip to New York, and we had a rather aggravating morning and were famished. We were back at our hotel and wanted a quick bite to eat. Next door was Chicken Guy! and so we decided to give it a shot. My brother and I going in got a lot of deja-vu/nostaglia vibes when we walked in. It took us a while to put our finger on why, but eventually we realized it kinda reminded us of the spoof fast food joint in the videogame set in NY called GTAIV. Specifically, it reminded us of Cluckin Bell. Sure, in the game, it was a spoof of Taco Bell and KFC combined... but the colors, how the restaurant was shaped, the chicken, even the mascot... it felt like we were in a Cluckin' Bell. We both laughed out loud hard when we realized this! Outside of this humorous realization, my family did enjoy eating here. The portion size is hearty, hell it almost feels like too much. The chicken is well seasoned, hot and delicious. The fries are perfectly crunchy. The service is way better than what you expect from fast food. We had some laughs, got some grub... it was a great result.
Wow...except for 1 good review, all the others were really bad. This is one of those places, you should go decide for yourself. I met my friends here for a quick dinner. The employees were welcoming once I walked right through the door. The self serve kiosks were next to the door entrance though you wouldn't know unless you turn around. There is a brief hallway before your reached the counter with actual employees. I went to look for my friends before I decided what to order. Since I shared my friend's chicken tender (3) with fries (thank you to my friend!), I decided to get a milkshake (treating myself) and fried pickles (another treat). The employee gave me an order number so when my food is ready, another employee brought it to my table. The wait wasn't too long. The chicken tender was a huge chunk of meat. It wasn't so moist or juicy that your fingers get greasy nor dry that you need a beverage to wash down the food. Eating 1 tender was enough for me since it was thick.I wasn't crazy about the fries. The fried pickles were perfect though it much for me to finish (yes, it's good for sharing). When the employee said their milkshake was good. I was skeptical since milkshakes can be thick or liquidity. I decided to the apple cinnamon cereal milkshake. It sounds a bit strange but since this is a treat, I'm going all out. Theirs was thick so it was perfect for me. There are a lot of pictures in the back seating area. If you need the restroom, follow the chicken feet prints. Make sure you get a receipt to get the bathroom code. Go try for yourself and decide.
Chicken strip portions are generous. Instead of chunky breading, these pieces have an eating coating along a slab of chicken. Fries were crispy and seasoned well. I wasn't a fan of the sauces I got but there were so many to choose from, so there may be better sauces than what I ordered. Food came out within a minute or two of ordering. The restaurant was a little grimy but had plenty of seating.
The chicken is very tasty. It's crispy in a unique way. It was very flavourful and didn't need a sauce. However I did get the donkey sauce and that was good too. The fries were very bad. They were chewy and limp. They had little potato in them and were not fresh. The restaurant is clean and is a fast food decor. They're are seats in the back. Workers were friendly. The chicken tenders came out quickly but the sandwich took a long time. One thing to note is the workers spend a long time in the bathroom. I think yhe bathroom is the escape and break room. Both my friend and I waited over ten minutes to wash our hands and it was the workers in the bathrooms. I recommend a separate hand-wash area or a breakroom for the workers. The workers were fine but since the restaurant is an open concept and customers can see how the workers work there should be an awareness of what they talk about and handle the front station. Would come back here but bring your own handwipes.
My family and I came here for the first time on vacation. I would give the children nuggets a 4 star, but I was ok with the rolls. Overall, a 3.5 stars would be the correct rating.
Ordered: The O.G. Sandwich (~$8): with pickles & Special Sauce Three Tenders Combo (~$13): with fries, fountain drink (Diet Coke), and 2 sauces (Special Sauce & Donkey Sauce) 2 Additional Sauces: Chipotle Ranch & Nashville Hot Honey (complimentary on grand opening day) Aya's take: Chicken Guy officially had their grand opening on February 26 where Guy Fieri himself came for the ribbon cutting! I wasn't there then but still had a chance to see Guy Fieri at the Kelly Clarkson Show (airing on February 28). After the show, we decided to check out the Chicken Guy to see if it was any good. These tenders are unlike most other chains; they're flatter, crispier, and heavily seasoned. Despite being heavily seasoned, the sauces add so much more flavor and depth to every bite. Of the 4 sauces we tried, the Special Sauce and Chipotle Ranch were my favorite! The Special Sauce is a mix of ketchup, mayo, mustard, and pickle juice. The Donkey Sauce is similar to a garlic aioli but had a bit too much mayo for my liking. The Nashville Hot Honey was pretty forgettable. There's 10 sauces to choose from so grab a few to complement your meal! The O.G. Sandwich was actually so satisfying because they butter the bun so well and the special sauce seeps into the bun and chicken tenders. The Three Tenders Combo is a solid option but you definitely need the sauces for that added flavor profile. The fries are nicely crisp and fully coated with seasonings. I'm actually surprised to see so many bad reviews; it's decent and filling but it was a good one time try for me.
3 months ago
I had Chicken Guy at one of the airport and loved their chicken tenders that I was excited when I saw that they have a location in NYC. Upon first look, the front is so covered with billboards that you can easily miss the location. First peek into the window the place was dead around 4pm. Since I recall how good it was, I decided to go in and ordered the chicken tenders. The place was empty and as I'm looking around, one staff came out, did not acknowledge us at all even though there was no one in the restaurant. He was on his phone. A bit taken surprised I decided to let it go and see how the food is. I just ordered the tenders. In less than two minutes they let me know the food is ready which alarmed me since there were no customers. Once we stepped outside I decided to open the box just to make sure everything is going to be ok. The chicken tenders were warm-hot. The chicken was juicy and the batter was tasty with spices. From what I observed if they don't change customer service, the place may close down. I will go just because I do really like the tenders but need to work on service. read more
I came here with my father for lunch in midtown. The restaurant is convenient for professionals in the area. We ordered through a kiosk and the food came out pretty quickly. The dining area was fairly clean for a midtown restaurant and the service was friendly and accommodating. The eggrolls and sandwich were fried well; however, they were a little salty. Something that is probably common for a fast food joint. The fries were crispy and paired well with the chicken sandwich. I would definitely come back here and treat myself to lunch during the weekdays. read more
1 year ago
Located on 42nd St between Times Sq and Bryant Park so very accessible via public transportation. Order at Kiosks by the entrance or in-person at the counter (but 0-1 employee there that time so kiosk was better). There is an app but didn't work for me- after making our choices, it said error during checkout. Anyway, app menu and prices were different from the kiosk menu even when we picked the NYC location. Not sure why. As far as the food, I found it not to be anything special in terms of seasoning; not flavorful so needed the sauces that came with (avocado sauce for me). Large pieces of chicken though. Self-serve for fountain drinks. Ample seating in the middle to rear of the place. Restroom code on the receipt is not the correct one so had to ask an employee anyway. read more
I have heard good things about Guy Fieri's chicken food chain so I had to try it as soon as they opened one by my job. I walked over during lunch one day, took a menu from Mr. Chicken at the entrance and proceeded to order chicken nuggets with bourbon brown sugar bbq sauces. I'm so glad I got two sauces because I slathered it all over my nuggets and it made the tasting experience so much more delightful. I hope they start selling the sauce separately because I would buy a whole bottle. I can't wait to come back and try their sandwiches next. read more
1 year ago
You hear about Flavatown all the time, so when they finally opened an accessible Guy Fieri location that I could try, ya know I had to stop by. I got the Loaded Mac and Cheese with chopped chicken tenders,bacon, and green scallions on top. It was just okay though. The chicken tenders were decently flavored and the bacon and scallions were nice too but the mac and cheese itself was really bland and watery. I understand that you can't have super creamy or thicker mac and cheese in establishments like this because they dry out really easily so they have to go with a more watery consistency but there's not really any flavor to the "cheese" part at all. The service was alright, no complaints there and my meal came out quick, just kind of disappointing that I did not arrive at flavortown. I don't think I reached the halfway point even. read more
2 years ago
I came here for the Grand Opening of Chicken Guy! and it was cool to see him in person and see the ribbon cutting and all. Once inside it was a madhouse. I know grand openings can always be crazy but this one seemed like a bit more than usual. I got the 3 piece chicken tender deluxe meal which comes with fries and soda of your choice.'The sauces I got were BBQ and Honey Mustard. Since it was the grand opening they gave you two extra sauces if you wanted. So I opted for the ranch and the special sauce. All I will say is that this chicken is not for me. I don't know what spices they use in the breading but it's deff not for my taste buds. Their fries were nothing to write home about either. The sauces were nothing special. Tasted like regular BBQ and honey mustard. I think if I am not wrong they make the sauces in house... But I could be wrong. They are also known for their crazy good looking shakes. I did not indulge in one this time. But the samples they were handing out to us in line they looked like fun and delicious flavors. There are better chicken fingers options out there in NYC to go to. read more
I stopped in cause I knew it was Guy's place and I was hungry during the photo walking tour I was giving. I wanted to try it out. Rookie move for sure. The chicken on the sandwich was good, but it stops there. The fries had a sugary seasoning thrown in top and the chocolate shake was not one of my favorites. Service was okay. I love Guy, but was not a huge fan of this place. read more
6 months ago
Nothing special. Dirty bathrooms. Kitchen service had an attitude when I was missing part of my order. read more
1 year ago
My family and I were on a trip to New York, and we had a rather aggravating morning and were famished. We were back at our hotel and wanted a quick bite to eat. Next door was Chicken Guy! and so we decided to give it a shot. My brother and I going in got a lot of deja-vu/nostaglia vibes when we walked in. It took us a while to put our finger on why, but eventually we realized it kinda reminded us of the spoof fast food joint in the videogame set in NY called GTAIV. Specifically, it reminded us of Cluckin Bell. Sure, in the game, it was a spoof of Taco Bell and KFC combined... but the colors, how the restaurant was shaped, the chicken, even the mascot... it felt like we were in a Cluckin' Bell. We both laughed out loud hard when we realized this! Outside of this humorous realization, my family did enjoy eating here. The portion size is hearty, hell it almost feels like too much. The chicken is well seasoned, hot and delicious. The fries are perfectly crunchy. The service is way better than what you expect from fast food. We had some laughs, got some grub... it was a great result. read more
2 years ago
Wow...except for 1 good review, all the others were really bad. This is one of those places, you should go decide for yourself. I met my friends here for a quick dinner. The employees were welcoming once I walked right through the door. The self serve kiosks were next to the door entrance though you wouldn't know unless you turn around. There is a brief hallway before your reached the counter with actual employees. I went to look for my friends before I decided what to order. Since I shared my friend's chicken tender (3) with fries (thank you to my friend!), I decided to get a milkshake (treating myself) and fried pickles (another treat). The employee gave me an order number so when my food is ready, another employee brought it to my table. The wait wasn't too long. The chicken tender was a huge chunk of meat. It wasn't so moist or juicy that your fingers get greasy nor dry that you need a beverage to wash down the food. Eating 1 tender was enough for me since it was thick.I wasn't crazy about the fries. The fried pickles were perfect though it much for me to finish (yes, it's good for sharing). When the employee said their milkshake was good. I was skeptical since milkshakes can be thick or liquidity. I decided to the apple cinnamon cereal milkshake. It sounds a bit strange but since this is a treat, I'm going all out. Theirs was thick so it was perfect for me. There are a lot of pictures in the back seating area. If you need the restroom, follow the chicken feet prints. Make sure you get a receipt to get the bathroom code. Go try for yourself and decide. read more
Chicken strip portions are generous. Instead of chunky breading, these pieces have an eating coating along a slab of chicken. Fries were crispy and seasoned well. I wasn't a fan of the sauces I got but there were so many to choose from, so there may be better sauces than what I ordered. Food came out within a minute or two of ordering. The restaurant was a little grimy but had plenty of seating. read more
7 months ago
3 months ago
The chicken is very tasty. It's crispy in a unique way. It was very flavourful and didn't need a sauce. However I did get the donkey sauce and that was good too. The fries were very bad. They were chewy and limp. They had little potato in them and were not fresh. The restaurant is clean and is a fast food decor. They're are seats in the back. Workers were friendly. The chicken tenders came out quickly but the sandwich took a long time. One thing to note is the workers spend a long time in the bathroom. I think yhe bathroom is the escape and break room. Both my friend and I waited over ten minutes to wash our hands and it was the workers in the bathrooms. I recommend a separate hand-wash area or a breakroom for the workers. The workers were fine but since the restaurant is an open concept and customers can see how the workers work there should be an awareness of what they talk about and handle the front station. Would come back here but bring your own handwipes. read more
1 year ago
My family and I came here for the first time on vacation. I would give the children nuggets a 4 star, but I was ok with the rolls. Overall, a 3.5 stars would be the correct rating. read more
Ordered: The O.G. Sandwich (~$8): with pickles & Special Sauce Three Tenders Combo (~$13): with fries, fountain drink (Diet Coke), and 2 sauces (Special Sauce & Donkey Sauce) 2 Additional Sauces: Chipotle Ranch & Nashville Hot Honey (complimentary on grand opening day) Aya's take: Chicken Guy officially had their grand opening on February 26 where Guy Fieri himself came for the ribbon cutting! I wasn't there then but still had a chance to see Guy Fieri at the Kelly Clarkson Show (airing on February 28). After the show, we decided to check out the Chicken Guy to see if it was any good. These tenders are unlike most other chains; they're flatter, crispier, and heavily seasoned. Despite being heavily seasoned, the sauces add so much more flavor and depth to every bite. Of the 4 sauces we tried, the Special Sauce and Chipotle Ranch were my favorite! The Special Sauce is a mix of ketchup, mayo, mustard, and pickle juice. The Donkey Sauce is similar to a garlic aioli but had a bit too much mayo for my liking. The Nashville Hot Honey was pretty forgettable. There's 10 sauces to choose from so grab a few to complement your meal! The O.G. Sandwich was actually so satisfying because they butter the bun so well and the special sauce seeps into the bun and chicken tenders. The Three Tenders Combo is a solid option but you definitely need the sauces for that added flavor profile. The fries are nicely crisp and fully coated with seasonings. I'm actually surprised to see so many bad reviews; it's decent and filling but it was a good one time try for me. read more
Guy Fieri's chicken restaurant! It looked great and the staff were super friendly and cheerful. However the food was terrible. I did not think you could mess up fried chicken but I stand corrected. The breading tasted bad and I ended up junking the food. read more
2 years ago
1 year ago
While on vacation with my son, got excited when I saw this place was excited to try it and very glad we did we both got the chicken sandwich with the Mac and cheese and spicy and some other stuff was on this sandwich and it was delicious. One of the best chicken sandwiches I ever ate. Pretty cool looking side and staff was nice . read more
5 months ago
This place is across the street from my office, I was bound to wander in eventually and I'm glad I did. It was pretty empty for 11:30AM on a weekday which is ideal so I could quickly grab my lunch and head back to work. Walking in there are self-service kiosks at the front but I opted to order with the cashier standing in front of a wall of merch. The place is spotless but that might be the lack of customers. I ordered a chopped chicken Caesar salad with hot grilled chicken and waited maybe 15 minutes which is a bit of a long time...but I got my order and skipped back to work. They give you 2 to-go ramekins of dressing which is more than enough and the salad is a great size for lunch. The total came out to $10.88 with tax, you can't find any good lunch around here for that price unless you head to a truck and the good trucks rotate. The salad was great. I mean, it's a Caesar salad. Lettuce, cheese, chicken, croutons, & dressing. I'll try the other salad next and report back, because let's be honest...who else is gonna get a salad at a fried chicken spot?! Cheers. read more
1 year ago
6 months ago
At the, Times Square location, my order took 20 minutes although the place was empty when I arrived. Staff preparing food should wear a net. Hair, hanging over prep areas is unappealing. This site does not even comes close to the service and food taste at Disney Springs location. read more
4 months ago
1 year ago
4 months ago
11 months ago
2 years ago
Whatever problems this new spot had, I think they've fixed! My chicken tenders were perfectly cooked, my fries were perfectly seasoned and crispy. I liked the special sauce _and loved_ the donkey sauce. I don't hate on Guy or this place. It's actually good. I'm wondering what the spice blend is he's using in the chicken coating and to dust the fries -there's definitely brown sugar added to a poultry seasoning blend, maybe some cinnamon too. read more
2 years ago
11 months ago
According to the other reviews, many others share the same opinion about Chicken Guy's food. The best thing about this restaurant is the decor and the brioche bread used on the sandwiches. There was an excessive amount of seasoning on the fries and the chicken on every sandwich was overcooked and hard. The Mac&Chesse on top of the burger had the consistency of mud and tasted bland and plain. The Egg Rolls were too mushy and did not have a good texture. I found the oreo milkshake to be thin and average. In my kitchen, I have made better milkshakes. Customer service was satisfactory with a pleasant host and staff. In this area of midtown, I can imagine what the rent is like. It is unfortunate that the food here is of such poor quality. Chicken Guy could only remain at this location if the chain owned the building. Good luck, Chicken Guy, if rent has to be paid with such an overpriced selection of basic, unappetizing food. Even if the food were free, I would not return. I would like to offer some advice to the team responsible for the company's menu. The way the chicken is prepared should be changed to reduce some of the seasoning. The shakes should be thickened and french fries should be available with or without seasoning. Until they make some changes to the menu and announce them. The food is not worth your time or money. read more
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