The fact that there are people working tonight 1/27/26 7:15pm (currently freezing temps and icy roads), serving us food is 5 star in and of itself. But they were all very nice and friendly which made it even better. I would be mad having to work, but they didnt show it all. Nice to see friendly service from time to time, its rare nowadays in fast food. read more

Just not a good concept, at least for their fried chicken. Way too crunchy to bite though to get to the tenderness, which wasn't really so. Not even as good as Church's, which is by no means great. Massive disappointment after hearing how it was Texas' best in its category. I don't think so. read more

I expected fresh tenders but I got cold tenders and the tenders were raw. I was hoping that the gravy would be better but nope it was cold. - read more

This was a disappointing experience I ordered the #1 and a snack pack. What's shown in the picture is the #1 I ordered. These chicken tenders weren't even tenders they were literally nuggets. I'm not one to complain but when I paid $12 for one item and I get these it was honestly very saddening. Out of the 6 tenders only one was a decent size. The customer service was fine, and the taste was good but the portions were very very small which was quite the disappointment. read more

Chicken Express - Fast Food Near Me - Fort Worth, Texas

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Had some mighty fine food here! That cute Alyssa girl whipped me up them fries good! She is like rlly good at her job and makes fries good no lie!! This chicken E got me tweakin wih how good the food be fr . Also Alyssa is rlly good at her job and should be made CEO she has rlly good ideas. And GAWD the "ambience"... can I just say incredible as in the atmosphere is glistening with beauty sauce frfr. Smokey read more

I got admit today I had my favorite livers in my chicken. Well I've been going here since I got to the area. I love this place until the day. That was some nasty nasty livers I've ever had and nasty white yellow chicken. I don't know what they did, but that was my last time I'll ever be there. It takes one time for me not to go back. and no offense to the young girl being a cashier, she must've got confused when I said I the 44 ounce and still try to give me a 32 ounce cup whatever but I will not be back. takes like I said it takes only one time for to screw it up and I'm quite over it if you want some nasty food go there on Thursdays. read more

It was a beautiful Spring day on a Saturday. My cousin was in the mood for his favorite, Chicken Express. We decided to head that way right at lunch time. We discovered an empty parking lot and an empty restaurant. Service was laid back with satisfactory food. Let me express myself. A light skinned black girl with pretty eyes and braids, took our order. My cuz and I messed up while ordering and she was very patient with us. Of course, I apologized on my behalf. Employees where just chilling and hangout in the kitchen. The order taker forgot to give us our drinks and went to check something in the kitchen so, it took a little bit, before I got my cup. I needed my drink right away bc, I was hangry. I wasn't sure how long the wait would be either. Lol. They have their own swagger about doing things and it's not express. Lol. She gave my cup to me. Unfortunately, I did not see the Tea fountain. Silly old me. Smh. It was my first time at this location. I asked her for some Sweet Tea. She ended up getting the Tea from behind the counter. I'm so glad she did. It was super sweet! Just the way, I like it! My cuz and I were the only ones in the restaurant. It was spacious and clean in there. I had just enough time to scope the scene out. Then my food arrived hot and fresh. My Chicken Strips were crispy, crunchy, and sticky? They were overcooked. This made them dry and stringy. The Chicken was sticking to my teeth. I had to ask myself, is it time for my six month teeth cleaning? Lol... My gravy was bland. However, my Corn Nuggets were impressive! It was a mixture of sweet Cream of Corn with regular Corn fried in batter. My roll was super sweet and had be craving it the next day. Let me catch you up on some things, it's not crowded during lunch, it's clean, service was good but, chill and food was satisfactory with a need of improvement. Lol. I sound like a teacher, making a comment on your report card regarding your behavior. read more

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Everything was performed in a timely, CLASSY, and professional manner with extreme ease and satisfaction, cleanliness, organization, order, dedication, devotion, commitment, patriotism, accuracy, texture, QUALITY, quantity, clarity, consistency, reliability, Integrity, a warm and HOMEY WELCOME and send off, warm SMILES, proper packing, maturity, empathy, vigilance, competency, proficiency, efficiency, and ECSTATIC prices! THANK you ALL so MUCH for your CONSTRUCTIVE patience and DILIGENCE, ALL employees in ALL departments! Keep up the GREAT work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Sanjeev read more

I am deaf. I write the note for order. That's different three foods. I showed him a note that I ordered and bought it. Then, I checked the receipt, but just two foods. I told him where one missed food. He said the same way. I said no. Get another number 1 again. He said again. I was very mad and tried to explain to him. I said another #1 and no spicy. I another bought it. Finally I got all the food. Went to home and ready to eat. But my food is spicy. He is the worst service. He must carefully read! read more

Chicken Express - Two receipt - Fast Food Near Me - Fort Worth, Texas

Been a while since I've eaten here. The food was excellent and the customer service was even better. The food was out only a few minutes after ordering. I'll definitely eat here again soon. read more

Chicken Express - the inside of a restaurant - Fast Food Near Me - Fort Worth, Texas

Always missing something from our order. Yesterday I placed an order online and picked it up around 5:45. Ordered the 4 pc tender meal for my granddaughter. No bread, drink was water, side was fries. Not that hard right? Got home with chicken & water. Where's the fries???? Won't be back. There's a closer one to the house that always gets it right! read more

I placed a DoorDash order to get some food here, and unfortunately was not able to get in contact with my driver. However, Anderson was amazing when I called the store and made sure that my order was completely correct and insured that all of my items would be delivered. Thank you so much Andersen I really appreciate you! You're the best. read more

not that great but sides were good, the chicken tasted like it had been reheated probably ten times

Waiting on chicken for 25 minutes when 15 cars go before me is a way I want to spend my nights trying to deliver my Uber ears. Horrible customer service. I guess tcu being out of school and Pascal made the lid location decide they don't care about customer service. I won't eat at this location again read more

Service is poor. Ordered spicy tenders, payed and waited about 20 minutes at the window to come to find out they didn't know I ordered spicy and they didn't have any. Like seriously how do you not know I ordered spicy? Anyways, I waited 30+ min for a 4 pc spicy tender meal. I get home and realized half of my meal I payed for is missing. I go again on a different day 20 minutes before they close, they refused to serve me spicy tenders because "they where out for the night". When in reality they have them on the menu so they can make them. & I get it everyone wants to go home on time and I would've understood if I came by 5-10 minutes before closing time but 20 minutes is enough time to serve what the client desires. Don't get me wrong Chicken E is bomb, but this location sucks. read more

Horrible service! Food quality is awful! Catfish tastes like pure salt. Chicken tenders are tiny and over cooked. Never have enough cooked so have to wait forever and being drive thru only there's no way to communicate unless they come out. Due to staffing I've tried several times thinking it will get better and it gets worse! I'm done at this location read more

I went on Memorial Day, the restaurant was not busy at all. The food was great but the tea in the dispenser tasted old. Like if the dispenser needed to be washed out. Upon leaving the restaurant, I walked into the restrooms. Omg i almost slipped, the floor had almost a greasy film on it. I looked around , looked like it hasn't been cleaned in days. Very filthy! read more

This location always gets my order wrong, before leaving I even asked if the extra gravy was inside because other locations place it in a brown bag. I ordered two number 2's. I'm missing 6 tender and no extra gravy. Lesson learned. If you are coming here PLEASE BEFORE DRIVING AWAY FROM DRIVE THROUGH OPEN YOUR BOX AND CHECK YOUR ORDER. I myself won't be returning to this location. read more

Chicken Express - a person's hand holding a piece of fried chicken - Fast Food Near Me - Fort Worth, Texas

This is my very first yelp review so it says something that i felt the need to come here to leave this review. Service was excellent. All the workers were very friendly and quick to get my order. read more

Love Chicken E, do not got to this location. They overcook the food and if you go for lunch it's swamped with Pascal students that you would not want to associate with. There was a fight between 4 students while I was trying to show the manager that my food was inedible. Complete mess. read more

I've always loved chicken Express it's probably my favorite fast food place. I really don't understand why it gets so much hate.

Chicken tenders were pale - like almost looked pink. Threw the whole box away. Almost $10 for gross chicken.

This location is a joke. I usually order the two piece chicken with a biscuit, not a roll. I order two chicken breasts but they always say they only have one!!! When they said I would have to wait 15 minutes for the other breast, I said I would wait. I ended up waiting 24 minutes!!! Instead of putting a biscuit in the box they put a roll. They couldn't even get the simple order right! What kind of chicken restaurant doesn't have more than one chicken breast ready to serve?! This isn't the first time this has happened. Don't give them your service!! read more

Chicken tenders where too salty and dry. Mac and cheese was soupy. Mash potatoes and gravy were good. Overall dissatisfied.

This place is awful. Was verbally accosted and money twine at me In The drive-thru. When I called to speak to the manager she would not give the name of the GM nor owner. Someone rang me said his name was "Jordan Walsh(?)". Said he was the owner and never come back. Hi assured him I would never. Stay away from this place unless you live absurd and poor service. . read more

Gravy? Where is the gravy? Now I'm all about trying to understand if your out of a product but PLEASE! LET YOUR CUSTOMERS KNOW AHEAD OF TIME!!! This is the 3rd time this location has run out of gravy but when I called the manager Sergio he told me over the phone that they were going to make more? Sergio seriously? it's too late especially when you have a family waiting to eat and enjoy your otherwise excellent food, not telling your customers that little detail and allowing us to get home before we realize there's no gravy? Shame on you! Oh! By the way placing the honey mustard in the box is an assumption you should never do with the customers, I hope that this restaurant will learn to provide better customer service,it's the least you can do when your doing a great amount of business in our community! Please GET IT RIGHT! read more

Went through the drive thru. Wanted chicken it was on my way home so decided to try it. Wish I hadn't. Very disappointed. The roll was dry and old. The corn on the cob was dried out on one side! Chicken was tolerable. Over all the only thing right was the drink. Will not go back. Will continue to go to Churches instead. The TCU location was a let down. read more

$2.70 for diabeetus in a cup (jumbo sweet tea), so delicious! Good location for TCU and Paschal High students as well, since there aren't many chicken places close by. 5 stars for ALMOST fitting it in my cupholder. 64 ounces of awesomeness is hard to keep locked down! read more

*Note: I am a vegetarian, so my assessment of Chicken Express locations is primarily based on Sweet Tea and French Fries. One of the higher priced locations in the area, despite being one of the more mediocre tasting locations in the area. I don't think I have ever gotten hot/fresh fries here, and I have been just shy of a handful of times, hoping it was a fluke. The tea is bland. Those elements combined make the "college area tax" even more upsetting. If you have the option of going to another location, I recommend doing so. read more

I'm so freaking mad at this place. I grew up on chicken express and because of this location I will never eat here again. This is the second time in 2 weeks they have completely messed up my SIMPLE order. They need to change the staff here cause with 9 people working and still can't complete 2 simple combo meals? Get real. So frustrated right now just fed it to my dogs. read more

I love chicken and chicken express. This is the closest location to me but there's always something wrong with my order from this place. First two time I've been there they took over 20 minutes on my order. One time they gave me spicy chicken strips when I ordered regular. This last time I specifically asked for no straw and they gave me one anyway read more

I love chicken e and this location! The employees are kind and polite here. My meal is always delicious, too.

I would give this place 0 stars if I could. They always mess up my order, it's more breading then chicken. This placase is the worst.

Don't come here if you don't want to be charged extra for things you didn't order. Every time they upcharge the drinks even if you don't want large drinks. Sketchy. read more

Chicken is Delicious especially with that spicy salt , Service is good and fast . I recommend coming to this chicken express !

At 6 pm on a Sunday, I was told it would be a 15 min wait for 8 pieces of chicken because they just sold all of what they had. This seems ridiculous for dinner time. I was then asked to park in the parking lot, which isn't even connected for easy access from drive through. There was 1 car in front of me, and 4 behind me, so I wasn't that random customer with a freakishly large order. Not impressed at all with the service. read more

Ate here on a Friday night when nearby TCU and Paschall High school were out. So the restaurant was not very crowded. 4**** star rating as follows: 1* star for good service. The employees at the counter were very quick to greet, take the order, and make the food. 1* star for clean dining area. The store was well kept with clean floors and clean restrooms. TV's throughout the room were playing sports. 2* star for food. The chicken strips were juicy and hot. The biscuit was warm buttery. The fries were crispy. Not a bad place for a quick bite. read more

Very disappointed!!! The gravy was like water..the mashed potatoes and mac and cheese tasted too garlicky. There's no way a manager would not notice that the gravy is that watered-down. Unless it was done that way on purpose. read more

Ordered my food came in a timely manner. Food was good as always. But here is why in giving this chicken E this review. I come out and see a homeless man,with a dog. He asked for food. Do I go back in order him some food. And Chicken express matches the order comes out and gives the man's dog water. So good job to Chicken express on this.. read more

I went thru the drive thru Sunday 5/18 at 6:15. When I served the food to my family at 8pm the rolls were missing and the family side of pies. I was counting on both of those for the meal. When I called to complain all the manager would say is sorry, come pick them up anytime. Really? What use do I have for 6 rolls and 4 apple pies a week from now? I was very inconvenienced and that's all he came up with. He could have easily offered to deliver them to me or when I pick them up a coupon for a free side or something. Extremely disappointed in not only the error but also the lack of customer service and unwillingness to budge off of the "pick it up anytime" solution read more