This was my first time ordering from Chicken express in a long time. The chicken with bone in here is so good and they allow you to pck you pieces which I like because I hate thighs. I ordered from door dash so I cannot comment on the service or ambience, but I have been there before and it is what you would expect from a fast food chicken place as far as ambiance. We also ordered a fish dinner which was a little dry. They didn't have fish last time when I went which gives you some idea of how long it has been. The corn nuggets which I use to love where missing something this time. However the jalapeno poppers were just as good as they have always been. So about half of the food I got was as good as I expected the other half not so much. read more

Food : delicious Service: was good Ambiance been to one Chicken E you've been to them all. read more

This was the worst food experience i've ever had at a diner. I walk in and there is a foul stench coming from the bathroom and the customer service was terrible. When I got my food is was burnt and also cold which is really confusing and concerning. DO NOT get me started on the manager. He was super rude and when I asked to get a refund because my experience was utterly terrible he was not polite at all and super disrespectful. 0/10 would not recommend. read more

I ordered to go, inside, only 2 other customers inside. After 20 minutes, received my order, nothing was correct. It took 4 times of going back to the counter for them to fix the order, before I finally had the full, correct order. Person working the register never smiled and looked annoyed to be working. Floors in the kitchen were noticeably nasty with food and trash. read more

Worst experience at Chicken Express last evening! Ordered a mix plate of livers and gizzards, with macaroni & cheese and jalapeño poppers on the side. The gizzards were so hard that I couldn't chew them; they were really small and looked like they were leftover from the previous day. The macaroni & cheese didn't taste like anything I had tasted before, and I couldn't eat it. The biscuit was dry and hard, like it was made a couple of days ago. Never going back! read more

I would give zero stars if possible. My experience started with a rude lady in the box who argued with me On what was included in the Mega meal. Then told me I'm Gonna have to wait for my order. At this point I'm annoyed, but ok. I get to the window and for the 5th time, clarified that we wanted 9 rolls and 3 biscuits. The lady at the window (cashier DT) asked I'm assuming the manager... and he said no! I'm sorry, you mean to tell Me that you can put one roll with one meal... but you cant change up the counts for a mega meal?! So Chicken Express does not care about customer service and for that reason, I'm done giving my money to This place. There are many other choices when it comes to Chicken and I'm sure they would appreciate my $50 order. Bye bye Chicken Express. 10/10 NOT RETURNING So after 20 minutes, the manager came out and did mention complying with our request for extra rolls. Thanks for the gesture... not sure if it changes my view point. Ok, got home the manager was full of it. Rolls and biscuits aren't right and our requested sauces are missed... AND the fries are soggy. I also believe they gave me refried chicken... you know... chicken fried twice so it's hot but too crispy and dry to eat... (see picture) So my viewpoint is negative stars after all read more

Chicken Express - Refried chicken because someone didn't want to make a fresh batch..... clearly. - Chicken Wings Near Me - Burleson, Texas

We were in the drive thru for 20+ minutes. I ordered the #1 spicy and my husband ordered the #2. For starters, the #2 comes with 7 tenders and 2 sides. It cost $16 and some change- practically $17. 3 of the 7 pieces were TINY (pictured). I think whoever is putting the food together forgot how much the meal cost. Getting these tiny pieces of chicken was such a rip off. Second, we ordered jalapeño poppers and corn nuggets for our side. We each got 3 halves of jalapeño poppers. THREE. They forgot our rolls and ranch for our side of *salty* fried pickles. The total was $36. I was so disappointed. I didn't enjoy my meal. This place is definitely ripping people off. Do better! read more

Chicken Express - We got 3 tiny chicken "strips" with our #2 (7 piece for $17) .. most of it was breading. Ridiculous. - Chicken Wings Near Me - Burleson, Texas

Food was absolutely amazing, the manager working the front taller man was so friendly and just gave the best service ever . The food was literally so fresh and delicious. The vibes were really good and definitely recommend to anyone looking for a good bite read more

Chicken Express - #2 express tenders - Chicken Wings Near Me - Burleson, Texas

Chicken was not fresh and juicy as it is at the Arlington 287 location, but rather old and rubbery from sitting under the heat lamp for who knows how long. Overcooked besides. I'll never go back to this location. Inedible and we'd already gone to far to take it back for a refund. I've been going to CE for many years and I KNOW when it's fresh or old and rubbery and how it's supposed to taste when it's fresh and cooked properly. $45 worth of dried out rubbish. read more

Fast service. Good food for a decent price. Friendly staff. Got a senior discount. Got the 2 piece chicken with coleslaw and corn nuggets. With a drink under $10.00 with my senior discount. read more

My wife's favorite fast food place and I like it too but not as much The food is good and the tea is great the people are friendly and service is fast we just get the 4 piece chicken tenders and 2 sides and we have no complaints about the food or the tea and the price is not bad either read more

If you like good fried chicken, they have it here! It is crispy well seasoned and really taste great.

This location has been really good in the past but yesterday was a different story. I stopped in to grab dinner before heading home after a hard day at work...you know, that place that gives me money for doing a good job so I can afford the basics like Chicken Express. There were about 5 cars in the drive thru so I went inside. One actual customer inside. They had tons of chicken tenders so I figured I was in for a fresh treat. Damn, was I wrong. I ordered us the 7 piece tender meal and handed over my $17. A couple of minutes later I got our dinner and headed home. This crap-in-a-box was about 30 seconds away from being totally cremated. The coating was so hard we couldn't eat it. The poor chicken inside was so dry you could use it as toothpicks. There is a good possibility I will not set foot back in that store again. They scammed me out of my cash this time but it won't happen again. read more

I do not have a star to place here. Our order,to-go,was over $40 (normally not an issue) However...once home we discovered too salty tenders(even though they looked cooked for once)(that made me surprised)the mashed potatoes were so hard they held no texture for the gravy to slide into. The mashed potatos fell apart and we ordered three. Bc they didnt answer my several phone calls (busy signal...)(who has busy signals running a business?) we threw the plates in the trash. I finally got ahold of the manager the following day. He stated if I had saved the food I wld get my cash put back on my card. He actually thought I would want a store credit.....can you believe the nerve...their food just isn't the same and I suspect to be treated this way has everything to do with inconsiderates. read more

Chicken Express - I had proof of purchase and this was not good enough bc their phone line was busy....I shld have went to babes - Chicken Wings Near Me - Burleson, Texas

Most salty chicken gravy EVER!!!! Gross So much for ordering family meals. Please stop adding so much sodium on everything. Else I'm OUT - read more

I have to share a secret...if you aren't part of the fortunate select people-in-the-know about these things...Chicken E has wings. Hot, bone-in, slightly spicy, no sauce drowning the chicken, deep fried little wingys that aren't cooked until you order them. And they are goooood. I'm not a big Chicken E fan - I prefer Popeyes or Babes for fried chicken. I mean, lets face it. Chicken E is just decent. Sides are very generic and chicken is sometimes dry and overcooked, but...the wings, y'all. If you haven't tried them, and you like a good wing, do yourself a favor and order these little gems. Chicken E is on to something here. And may I say about this location...the staff is ALWAYS friendly and happy at this store. Yes, sometimes they get goofy behind the counter, but I have never had a grumpy person greet me or take my order. Thanks you guys for making every visit pleasant! :) read more

I always drive out of my way to this Chicken E because its so much better then the one in Crowley! However, the last 3 visits have been awful! Today 9/27/13 6:30 drive thru ordering was not an issues. Get home (5 min drive) and my chicken is old..like leftover from lunchtime old. It's just gross. Best part is our biscuits are hockey puck hard...it crumbled in my hand. Mind you...I always order a extra family order to use for Sat. breakfast....my dog wont even eat these. Nothing we ordered seems to be fresh...or it's been severely over cooked. My child's catfish snack pack had BURNT hush puppies. They seem to not have it together lately...or I just have really bad luck. PLEASE CHICKEN E GET IT TOGETHER! read more

Chicken Express - Awful!! - Chicken Wings Near Me - Burleson, Texas

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Got 12 piece dark, no sides, 6 rolls, $25. I could go eat a real meal for that kind of money. Won't be back!

I went by again tonight after church. The drivethru was very long so i decided to go inside. My mistake. There were probably 12 or so employees on duty and at least one mgr. and I kid you not all big one of them were working the drive thru. One young lady, I heard (someone call Sophia) was working the front all alone. She was working very hard to take orders, assembly and carry them out to the dining room. The rest of the emp. including the mgr. were running around bumping into each other. No direction from anyone. The chicken was fresh and hot and the biscuit was soft and warm. read more

My family loves Chicken Express. I take it to my great grandchildren's school for lunch.

I ordered the #1 with fries and an extra roll. Usually between $11 and $12. I just got home and was charged for the #2 ($14.99) with a family side of rolls ($2.19). Not only was that the wrong order, but I received my original order, so I didn't even get all the food I was charged for, now $19.25. The woman at the register took over a minute to figure out how to use my gift card. I don't know why she chose to charge me for so much. I'm on a budget. I can't afford to pay for food I didn't want or receive. read more

We usually get pretty good chicken from this place. We go there often. However we went at approx 6;30 on a friday evening and got old spicy chicken in two of of our orders, it was so old you couldn't even chew it. For an establishment that is always busy $26 bucks is to much to spend for crappy chicken. Come on Chicken Express you are better than that! read more

Today i went to the chicken express in burleson texas. To be honest this is my favorite place to eat. Having it be my favorite i have a love/ hate relationship with this establishment. Some days the chicken will be over cooked, undercooked, or they will forget simple items like straws. To add on to this complaint, the lack of cardboard drink carriers is a big inconvenience. And to add on to the chicken problem, the fact that i have had good chicken from here means the employees are not following their instructions. Along with the employees not caring about the food, they also seem very confused and lazy at times. I have attached a few pictures of the overcooked chicken. read more

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This Chicken E gives all of the rest a bad name. They screwed up my order and when I called to tell them, I was told they could give us new food, but that was it. I tried explaining to the "manager" that their store is 20 minutes away and her response was "Well you will have to drive back here if you want your food replaced, I'm not going to bring it to you." Makes me wonder how this store could be so bad when the one in Joshua is awesome every time I go there. read more

Chicken Express - Tasty biscuits hot out of the bag. - Chicken Wings Near Me - Burleson, Texas

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Love their chicken! This location is not reliable. Service is not consistent. They left half my order out tonight! We got the strips, rolls, coleslaw, and gravy. But not the 18 gizzards, additional gravy, and roll that we paid for. Always check your order before the store! Worst part, waited while they cooked fresh gizzards! read more

It was my first time at Chicken Express and the drive through was quick. I got the family meal deal with 12 pieces of mixed fried chicken and two sides of mashed potatoes and country gravy, biscuits, a gallon of sweet tea, coleslaw, and mac n cheese. My family liked the food, but weren't fans of the mac n cheese. It had no flavor and tasted bland. I guess because it comes frozen. And I wasn't a fan of the coleslaw. I prefer KFC coleslaw better. Other than that, I like how crispy the chicken was and that it wasn't too oily. We will definitely come here again for a quick dinner fix. read more

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Order was correct and very tasty. Had a little longer wait than expected...dinner time.

We went inside on a Sunday during lunch. It was very busy but we were taken care of quickly and our food was out fast. The staff was super friendly and if I'm in the area craving fried chicken then I would go back again. read more

Went through the drive through and ordered a sweet tea. Total was $0.55. So I tried to pay with card and they said the machine won't accept cards if the order is under $1. I had NO cash, and no coins on me or in my Car. So she just took the tea back. Horrible costumer service, they need to either get a better credit card machine or tell their customers when they order they have to pay with cash. Ridiculous. read more

First time. Chicken was crunchy in the outside and tender on the inside. That is just right! Great food recommendation from Robert and super friendly service. read more

Chicken Express - Chicken strip combo with gravy, fried pickles, fries, and a roll. #sogood #yum #chickenexpress - Chicken Wings Near Me - Burleson, Texas

Chicken express is always good. Probably the best tenders of all the chicken places

no masks in drive thru. I won't be back. If they don't care about my health I don't care if they are in business.

I went here for the 25 piece Express meal deal and what happened next will probably shock you. I waited 10 minutes for my food to arrive (which was fine because I wanted it to be hot/fresh). Once the food arrived there were 3 pieces missing/eaten and the bones were put back into the box along with 10 OLD french fries (during these times). Management didn't even care and that young man should've been fired on the spot. I will NEVER go back to this place again!!!! read more

Got a family meal, and the chicken was less than small. The tenders were mostly breading and little if any chicken. The servings were small and not very well prepared, but hey... we got a ton of gravy! The rolls were like all rolls, "normal" but the sides were minimal and not worth the price. Go to Any other place but here unless all you want is sweet tea. read more

I gave this place 1 star only because I could not give less. My food was only half cooked, the crust had the consistency of paste and my wife's order was cold which is funny because the made her wait while they cooked everything fresh. read more

Came through the drive through asked for sauce a full on conversation about cost and limitations. Yet I still made it home with no sauce. Get home fast I live close and No sauce and Luke warm food. I'm not happy so I go back and am most not happy with having to come inside while I look ridiculous this is why I went through the drive through. read more

Chicken Express - Decor chicken - Chicken Wings Near Me - Burleson, Texas

How do you forget fries in the four tender combo that only includes 3 things total!? I dont understand read more

Chicken Express - a box of fried chicken and a sandwich - Chicken Wings Near Me - Burleson, Texas

This Chicken restaurant told me that I'd have to wait 20 minutes if I wanted two legs... at 645pm.. what kind of chicken restaurant doesn't have two legs at dinner time? Unbelievable. The worst part: I waited in line ten minutes until I got to the window for them to tell me this. Inconsiderate and laughable excuse for a restaurant. read more

Went to the one in Lake Dallas off Swisher Rd next to Aldi. How this place is still open is a mystery! I got what I paid for! Two SMALL COLD PIECES OF CHICKEN AND A HARD BISCUIT which I fed back to the birds! If I wasn't in a hurry to get to work I would have turned around, went inside of the store, instead of drive thru, and given them that old, cold, crap back! read more

For years this location has been great. Lately, not so much. Mothers Day, my mom wanted Chicken Express for lunch so I went & got it. She told me to make sure I told them that I wanted it fresh & hot. When I asked why, she said that she had problems the last few times that she had been there with the food being cold & when she called about it a manager told her to start telling them that when she ordered. I went to the drive thru, placed our order & told them, fresh & hot. She just lives a few minutes away. I have gotten food from all over town & taken it to her house & it not been cold. This was absolutely chilly. Cold okra is horrible. The biscuits were like hockey pucks. Cold, flat & hard as rocks. I had gotten some fried pickles & they were absolutely swimming in grease. There was quite a bit in bag & on everything they touched. I was in that drive through just a little after 11 that morning & there was no line so there is truly no reason for this. read more