------------------- I WOULD GIVE NO STARS IF I COULD -------------------
Do not eat here at all the food and service is abysmal.
I never leave reviews but Jesus and Crew knows this place is a disaster.
Chicken Chef has gone way down hill since I was here last (a year ago).
They don't even bring you menus anymore, they are a permanent feature to the table which really destroys the personal feel of a restaurant and you only see the waitress twice: to order your meal and receive your meal. If she can can even do that right, if not you might see her a few times and then disappear on you as she cant be bothered anymore.
The waitress couldn't even get our orders right or even listen to what our order even was. She didn't know who had ordered what and we had to help her out, and even then she was still getting confused. My father has dental issues and has a really hard time eating so he ordered some fish with mashed potatoes and gravy, with some tartar sauce for the fish. She brought him two, way over cooked pieces of fish and fries. He asked her again if she could bring the mashed potatoes with gravy and tartar sauce. She came back with only potatoes. He had to ask AGAIN for the gravy and sauce, and because she was taking so long with the first two times he asked if she could bring him a refill for his drink. She came back with the gravy and sauce and we never saw her again. after he finished his meal and she still hadn't shown up, my father had to get up and go to the back to find someone for his drink.
The other order of a chicken sandwich looked like 2 small pieces of weight watchers bread with the precooked chicken you buy at Family Foods cubed up in between it with gravy smeared on top like a cat threw up on it, and it didn't look appetizing at all. and the chicken in the Chicken Dinners were way over cooked and chewy. Later we were told that couldn't happen because the food were on timers. Well it felt like they had cooked it before hand and then microwaved it before serving it to us.
And when we all finished our meal, still no one had shown up so I had to go to the back and find someone for a box to pack up the rest of my food. It turns out the waitresses like to hang out in the kitchen without checking in on anyone. So as we went to pay we wanted to talk to the manager and ask her about how she's running this restaurant.
The manager even had the audacity to blame us for not telling and staff about our meal. Well, we would have if we could actually find anyone. The manager had offered to take the price of the drinks off (1 Tea, a diet Pepsi, and 2 waters). That honestly doesn't cut it so they gave us a $10 coupon and a CALENDAR so that we would have their number to contact them. Im not stepping foot in this place again and suggest to anyone who reads this to follow suit. If you do, I have a $10 coupon someone can have.
They don't care about you, they just want your money and for you to leave.
**NOTE TO THE ACTUAL RESTAURANT**
I have a few suggestions to fix your service. Please, pick one for the love of god:
1) Please train your staff properly
2) Please get new management who knows how to run an actual
business and not just someone who thinks it as a hobby
3) Do all of the above read more