Didn't get their names but morning shift killed it today! 4/24 Came in around 8am during a large rush and it was wayyyy too busy.. the front ladies worked so well and everyone worked good together.. They got through the line of orders and got the food out so quick! Thank yall! Great job, i appreciate the hard work ! read more

I ordered my usual sausage bowl this morning from the Webster Gulf Freeway location. The first thing I notice was they hire one person to do the job that four people do at both of the Pasadena locations. Nonetheless, my order was quick but when I got to my destination, I didn't have my normal sausage bowl. It was a chicken bowl. Not only do I not want the chicken bowl but I'm gluten intolerant and it's breaded chicken so here I am with a breakfast I cannot eat. I called, they don't put their phone number on their receipts had to look it up . They they refunded my money but it's morning, don't have breakfast and I'm hungry. Not a good start to the workday. Good luck. read more

Was in a hurry but stopped to get a salad and it was very good I had to enjoy on the run, the Cobb is becoming my favorite. There was a line as usual but I got through it quickly. read more

Chick-fil-A - Lunch - Fast Food Near Me - Webster, Texas

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Chick fil A is always fast whether it's inside or outside but what I love about this location is the kids play area. Don't get me wrong the food is good also but for me to enjoy it then I need a place that can accommodate my little ones. Hand sanitizer stations are placed in various areas inside as well as wet wipes where the condiments are at. Kids meals include your entree of either 5pc nuggets, chicken strips, or another option that I can't remember because my kids never select it. Then you shoose a side which is either Mac n cheese, fries, or apple sauce pouch. Then beverage is either whole milk, chocolate milk, or juice box The nuggets I feel are superior to any other place. A new drink I got today was diet lemonade. Pretty taste but I felt like it was still kinda sweet. I can only eat their waffle fries with honey mustard. Idk why and don't ask. I also tried their seasonal peppermint iced coffee and that was ok. Not terrible but okay. Wouldn't order it again. The play area is enclosed. They have 2 benches with cubbie holes for your shoes. I like that you can watch your kid from outside the play area through the glass. Chick fil a never disappoints. read more

Just went through the drive thru to take advantage of the free Tuesday breakfast item and assumed the free item would be added to the order I placed through the app (like the promotion says it would). It wasn't. So after being handed my food I asked politely if I could get my free breakfast item. Brianna at the window proceeded to give me my free sandwich but had a VERY bad attitude as she told me, "I know it's free but next time let us know in advance." Definitely not the usual chick fil a service I'm used to. Y'all need to do better. read more

Another good Chick-fil-a friendly staff. They were helpful and quick to deliver our food. We timed it right and there was no line when we arrived. In just a few minutes the line was backed up to the door. They were quick with the service and friendly. The restaurant was busy inside and a little loud. read more

Chick-fil-A is great but skimflation has arrived. Both the bread and the chicken patty were considerably thinner than a few months back. Service is always top although this time they forgot the sauces. Ambiance is busy but clean. The food taste is great and their rewards program is also one of the best out there. read more

Chick-fil-A - Spicy Chicken Sandwich with large Chick-fil-A Waffle Potato Fries. - Fast Food Near Me - Webster, Texas

I'm not sure why the rating is so low, but I've been coming to this location for CFA since I started eating CFA! They've never given me a wrong order or anything of that sort. I genuinely believe this location is easy and fast! I do avoid the rush hours though and I do mobile pick-up orders which saves you time! It always feels like we're in a VIP lane because of how fast it is and how fast we pass the line. The food does have really good chicken, but if Jollibee were closer I'd be getting my spicy chicken sandwich there cause the spice is just so yummy if you like heat! The spicy chicken sandwiches they have here are really good too! I like mine with the CFA sauce and the sriracha sauce and it's just the perfect amount of sweetness and heat I also will gladly eat their fries soggy or crisp(I prefer crisp), but I like their fries! And the breakfast burritos!! You can now choose different alterations to the breakfast burrito on the app! It's so useful! It's always been clean at the location and the ambiance resembles families coming in after a day at the park, or a day at the museum, or after school or work! A lot of locals and tourists come by this location and I think it's the perfect location for them. Not too far is the water and it's always a joy to eat with good company or solo at the park and listen in to the water and feel the serenity. I have good memories of picking food up from here and eating at the park with my best friend in high school! Overall, I enjoy the atmosphere and service from this location! Plus, very few occasions have we gotten free drinks or a brownie cause there's extra or there was a minor mistake. They're very kind and we appreciate the kindness! Especially with the latest statement of them trying to be more open-minded :') read more

I ordered from this location and opened my food to find my nuggets and sauce were missing, and the fries were stale. If I had gone in, I'm sure I would have gotten better service. I get it, you prioritize the customers who are there and enjoy the service, but I had already spent money on food just for it not to be there, feels deceptive. Advice: do not put trainees on DoorDash or UberEats orders, and always double check! read more

Man the food was soooo good. Customer service on point! Got home. Chicken was phenomenal and warm. Took some bites out of my chicken soup and then wait what is that!? Cracker pieces maybe? Piece of vegetable? NOPE! Piece of long hair. Sorry but for as common as It happens my food experience and meal was pretty much tainted after that. You guys need some more hair nets when you pour the soup into the soup warmer. Yuck! read more

Chick-fil-A - Close up of my chicken soup with long hair! Hair nets people! Hair net! - Fast Food Near Me - Webster, Texas

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Can you please stop socializing in the back of house? You have not gotten my order correct yet in 2025. I Why is it called Kale Crunch you never give the almonds... is there a reason? bet the manager gets his order correct almond sauces and all :) . You leave out sauces every single order and you give wrong size drink sizes that I didn't even pay for. Fuck. This is even going to shit .. read more

Waited a very long time in line only to get cold food . 2 stars is for for the customer service. Chicken and fries weren't fresh . Disappointing when you really craving it and then drive across town and sit in long like knowing it will be worth it . I still love y'all , But whoever I'm charge of food .... Cmon now! Please do better . read more

The young workers here are always nice. And that's the only thing positive about this location. Management always an issue. Orders are wrong almost every time. I normally go to the Pasadena location or NASA location over this one. Every visit reminds me why I don't frequent this one. read more

Wow, can I just say wow! Rob was so kind to me and other customers today. He came after I had finished eating and asked to take my tray, he didn't have to but he did! The food as always is amazing and they gave me condiments when I had forgotten to ask. Since it's just after breakfast everything was still and clean. I definitely recommend this place read more

I WOULD GIVE THIS VISIT 0 STARS! I went through the drive thru at 3:49 didn't get a receipt but i scanned my app for points. I got home and realize i was missing a spicy chicken sandwich , so i called and the guy serigo was very rude on the phone and didn't believe me i told him i didn't have the receipt but it shows on my app i scanned for points and the total. It was maybe 10 mins later and i gave him the time it had on my app so if he didn't believe me like he was coming off he could've looked back if he wanted too. I told him could i just come back and get the sandwich and he said sure after minutes or not believing me. So i come in i ask for him he looks at me and i see him tell one of his employees to "shush me away" so the girl comes over NOT THE MANAGER WHO YOU THINK I WOULD, to at least apologize or anything she asked me what i needed i told her i called and talked to serigo about my missing spicy sandwich and she asked me my name and looked for my order found it and said oh okay and gave me a sandwich ended up being a regular one not even the spicy. I still got no apology or refund this was the worst service EVER!!! Serigo needs to get fired , or some customer service training ASAP! He is ruining the CFA image! @Charles Gibson you are the restaurant operator and need to talk to Mr.serigo asap he treated me so bad i never want to come back ever again or fire him! ( the pics i included are when i got home and realize i didn't have my 2nd sandwich since SERIGO DIDNT BELIEVE ME OVER THE PHONE!!) read more

Chick-fil-A - ows a person holding a box of fries - Fast Food Near Me - Webster, Texas

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This is like the most ridiculous yelp review but it made me super happy so I figured I would leave a good comment! My boyfriend and I always come to this Chick-fil-A location they never skimp on the Chick-fil-A sauce and are very giving when I asked them to give me extra pickles on my sandwich!! The people here are always super nice and very quick!! read more

Chick-fil-A - My extra pickles lol - Fast Food Near Me - Webster, Texas

Store is the slowest of the 2 nearby. Horrible customer service and even worse speed. They need to have a lane for those who have ordered through the app. We don't need to wait for others who order at the location. read more

This Chick-fil-A is super fast. Even with long lines, they get your order out pretty quickly. The food is fresh and staff is very friendly. I also noticed they provide proper shade for their outdoor employees. That's a must in Texas heat! read more

Chick-fil-A - Lemon Kale Salad no chicken! Vegetarian style! - Fast Food Near Me - Webster, Texas

The frozen lemonade mixed with soft serve and the frozen orange juice mixed with soft serve are so addicticting! Cool and refreshing! The chicken strips here are hot and fresh and the breakfast mini chicken biscuits are a tad sweet and savory. So good! I love the employees here!! Super sweet and accommodating! They always greet you when you enter and leave. LOVE this Chik filA read more

Chick-fil-A - Orange juice with soft serve. So good - Fast Food Near Me - Webster, Texas

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Been here a few times and the customer service is normally really good when you come to Chick fil a but the customer service at this location is just not that. I had my dogs in the backseat last time I came through this drive through, and the people taking our order acted like they had never seen a dog before in their life and they were completely thrown off by the presence of a dog they could barely focus on our order. The next time I came, I asked for more time to look at the menu to decide what I wanted to order, and the staff acted annoyed that I needed to look at the menu online. Not the best experience especially when it comes to Chick fil A. read more

Slowest Chick-fil-A in the whole city never go through the drive through if in a hurry

This is not the usual location for us to go to a Chik-fil-A but we alway have received good, friendly service. It's CFA so you know the food is going to be good. We get to this location if we are headed up into Houston. It's been a little while since we had stopped here, and I don't know when they started the double lane for drive thru (I usually go inside). The merge right after ordering seems rather awkward, and it seemed like the drive thru people at the window seemed a little confused but it all worked out for me. Maybe it is still new for them, too. I find it interesting that there are so many mixed reviews for this location. We never had a problem. I wonder though about whether some of those are because some people have such high expectations of CFA. Some of the things that people gave one star for were relatively "minor offenses." CFA still sets the standard to which all fast food restaurants should aspire. read more

Horrible. The worst Chick-fil-A I've been to. I've never experienced a Chick-fil-A so slow. There is no reason the drive thru takes almost 15-20mins for BREAKFAST orders. read more

I am a huge fan of Chick-Fil-A. All you need to do is look at my Quicken data and see that I eat at CFA too often. I stop at this location for two reasons: Convenience and Breakfast. This location is on the northbound side of I-45 and is a quick hop off the freeway stop for me. Given the location, I typically only stop here for breakfast. I don't think I have ever stepped inside the restaurant. I always drive thru. My food order is normally correct. The only thing I typically double check before driving off is my drink. They don't always give me the split drink I want although that has become less of a problem as of late. Let's just say that it is right way more often than it is wrong so I keep coming back. The only downside I can think of about this location is the ongoing feeder construction. As of now, you have to cut through the gas station parking lot and the Taco Bell parking lot to get to CFA. I'm hoping once the construction is finished, getting in and out will be easier. read more

My kids love this place and they always do their best to get your order ready without delays. So far, always friendly faces and good attitudes, which is a HUGE plus for us!! Their food is always fresh and good read more

Family in front of me with several kids take a while to get the order together don't blame them at all but they get breakfasts but that puts me ordering at 10:34 and it's lunch menu now breakfasts off the menu like damn really its illegal to make a sausage egg and cheese biscuit now alright fine wasn't really a chick-fil-a guy before this my mistake for giving it another try won't make that mistake again. read more

They refused to honor my request for my chicken to be cooked extra crispy instead of the usual soggy chicken for the strips. They refused to honor my request to get grilled spicy chicken instead of the bland regular chicken for the wrap. If I'm paying for my order why can't it be done the way I want it? read more

This is the new location that's kind of a pain to get to, but it doesn't seem to matter as they area always busy. Always. I love Chick-fil-a, and this one is a great one! The people are friendly, the food is deelish, and they have some of the best "healthy" fast food out there. Plus, the commercials are adorbs. What is not to love about this place? Well, getting in and out really is a PITA, but that's not really Chick-fil-a's fault, but it still take a star away. If you want good fast food, done right with friendly people, this is the place to go! read more

I wasn't sure whether to go based on the reviews but I had a great experience! Everything I ordered came out perfectly and the service was super fast! They did accidentally take my order to the wrong car, but I mean, if I looked at cars all day...I probably would too. BUT Instead of handing me the same bags, they took the time to re-bag my food and put my drinks in new cups to avoid contamination of someone else's germs! I thought it was super sweet of them to really take the time to protect me. In times like these, it really is the small things that make a world of difference! read more

Solid Chick fil A location in Webster/Clear Lake area. They are still relatively new (~3 years) and the place is clean. The employees are nice and pleasant, and service time is pretty rock solid. They also have free Breakfast Tuesday mornings occasionally so look out for those! Watch out for parking: they have turned the lot into one-way diagonal parking, so watch out for the signs so you don't go the wrong way. read more

This place continually sucks, especially for a chick fil a. They can't pack the bag right, food fell out from over packing and tried to blame us. The fries are always dry, over cooked, soggy, or old. The chicken? Sucks. Either over cooked and taste like jerky or taste like its been sitting under heat lamps. When you pull up in drive through theres 47 girls gossiping with each other. It is defintley not their pleasure to serve anyone. read more

So UPSET!!! I specifically asked for 1 meal & 1 sandwich, I was charged for 2 meals & 1 sandwich. Worst of all he didn't even get the order right!!! I was told I could just take the lettuce and tomato off since it was only a deluxe...NOT THE POINT!!!!!!!! Bad Customer Service Horrible Order Taking Not HAPPY. read more

poor customer service honestly, they made feel like an inconvenience for asking them to correct the order they messed up on

Normally I would give Chick-fil-a 5 stars because, for fast food, it is as good as it gets. Probably. But this particular Chik-fil-a was a little disappointing. The chicken nuggets were TOUGH, like overcooked chicken. And one of them had a purple blood vessels in it. *Shudder!!!!*. Not what I have come to expect from Chick-fil-a. Otherwise, I suppose this location was fine. The staff wasn't especially friendly, the trashcan was overflowing, and the condiment counter was in a weird location, but I can overlook those things. Not my first choice for a Chick-fil-a location. read more

The first time I've received rude customer service and they shortened me on fries. I usually come here often but never again. My payment didn't go through which I was unaware of due to me using the app and receiving no notification of the improper payment I was greeted with a hostile attitude for what reason I don't know. Then they tried to make me pay $15 more than I owed. Nope nope nope never again. read more

Chick-fil-A - Their excuse for a large fry. - Fast Food Near Me - Webster, Texas

It's Chick-fil-A, what's not to love! The simple menu offering all chicken options and their delicious waffle fries, you can't go wrong! The lines are usually long, but move quick- there is usually someone outside and walking food to & from cars waiting in line during the lunch rush. Today, they had the most friendly employee out there! (Wish I had got her name!) Like many others, I have had breakfast, lunch and dinner here and there is never a bad time to go. The service is stellar, it's their "pleasure" to serve you. And inside this location is always clean, although usually packed too. My only complaint is how the building is set up- the drive through is kinda pain to get to and I usually end up circling the building a time or two. Also, I find myself craving Chick on Sundays when they are closed! That's the worse! Don't waste your time on other fast food locations, Chick-Fil-A is the best option! read more

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Best service ever!!!!! Fast... Quick.... And Hot food.... Try the chicken breakfast spicy burrito. Yummy in my tummy, lol. Plus depending where you work, you can get a discount. read more

Chick-fil-A - Best fast food in Houston! - Fast Food Near Me - Webster, Texas

I come here on my lunch break at least once a week and the past 3 times I've had issues with my order today I didn't have a dressing for my salad the last time they gave me someone else's order entirely just ridiculous at this point check your orders before leaving read more

It's not often you see the owner of the place behind the counter or delivering food to tables, but that's exactly what we saw today! Bravo, Mister Gibson, for the outstanding example of leadership and service you're setting... and thanks to the entire staff for great service & delicious food, as always! read more

So I ordered a cob salad during lunch and the chicken lasted old like it had been sitting there didnt have any corn in it and it had a ugly chopped up piece of egg then they didn't give me my receipt so I couldn't go back for a new salad. Never again will I go here! Ps. If you want something done right you have to go inside. read more