I had a great experience at Chick-fil-A in South Riding. The service was fast, the food was fresh, and everything was clean and well organized. One team member, Adriano, stood out. He was kind, patient, and very helpful. He made sure everything was right and improved the overall experience. Great job to Adriano and the team. read more

So after driving all day this Chick Fil was right next to the hotel and was an easy walk. The salad had fresh greens and grilled chicken and the chicken bites with their signature sauce was awesome. Walk in service was pretty quick despite being somewhat crowded and the place was spotless. read more

Chick-fil-A - Fast Food Near Me - South Riding, Virginia

Typical chick fil a. No complaints. On this day, I got the seasonal sunjoy flavor and a chicken sandwich. Aunt and uncle got the same.

(Review Is in comparison to other Chick-fil-A's.) This is the BEST Chick-fil-a on the eastern seaboard speaking from experience from every state Kentucky eastward. Manager is amazing, he goes up to every employee and checks their work around the clock. The food is Chick-fill-a consistent and tasty, it won't disappoint. The place itself is clean and well maintained. The most I've ever not received in eleven years is a few straws and it's only ever happened on extremely busy days at lunch. 9/10 ( for a Chick-fil-a ) Why are you really reading a reviews on a Chick-fil-a in the first place just go eat! read more

the food was nice and all but the first time we came last week they messed my order up not once but twice they didn't give the Mac and cheese and when we went to get three ice creams they only used the points we had for one of them not all 3. And this time they gave our order to a whole different person and made us park and they took an extra 7 minutes especially asked for sauce and guess what... NO SAUCE. This place sucks. read more

We went to order and we got everything okay except for one thing we ordered Mac and cheese and it didn't come we got fries instead. So we went back for ice cream 3 to be exact and we were using points and they only used the points for one. But they did fix it so it was not that bad of service. read more

It's Chick-fil-A. I'm so glad they opened a location closer to home. I've never been inside, since we always use the drive thru. For the most part, service has been quick and friendly. The line moves smoothly. Every now and then, we come across an employee who is most likely having a rough day. Every time I pass this place, the drive thru line is long, I'd be exhausted too. Our orders are correct the majority of the time. Every once in awhile, they forget something or get the size wrong in our order. Employees here are very good at correcting the problem. I've learned to check our order completely before leaving the drive thru window. This way I don't have to get home and call them or drive back for our missing/wrong item. They make darn good chicken sandwiches, waffle fries, and milkshakes. Quality ingredients are used. I appreciate the variety of dipping sauces offered. read more

We have always had a fine time here.... no complaints at all..... Their chicken nuggets are the best out there too....

+Free mystery breakfast promotions throughout the year. +Tons of other free, promotional activities more than other surrounding Chik-fil-A owner-operators. +Dual-lane drive-thru to speed up the order process. +The loyalty rewards program app is user-friendly. read more

Chick-fil-A - Free breakfast Monday! + 1.65 Small Coffee - Fast Food Near Me - South Riding, Virginia

I've been going to this location for years and out of the countless times I've been here, my order has only been messed up once or twice. No big deal since I got it sorted out. I always order through the app and wait on the curbside. Doesn't take that long for my meal to come out but sometimes it would definitely be faster to go through the drive-thru. Luckily I've never once had a problem with any employee being rude or unhelpful. I don't get some of the reviews here about the employees but if they seem tired and don't want to be there, oh gee I wonder why... read more

I ordered in the drive through and was handed my food but after I drove like 3 minutes I looked over and they forgot the main part of my order, the sandwich. I had to turn back and go back into the store to fix the issue. when I walked in, there were 5 people behind the counter, no one seemed interested in trying to help or ask what the problem was. No apology and no real effort to be helpful. read more

I love CFA. The service at this location local to me has not disappointed me ever in the last couple years it's been open for. I'm always in and out of the drive through even though line always is long. The food has always been served hot and tastes fresh. Customer service is always 5/5, super friendly staff. Only con is I wish it was open Sunday's too read more

Really wish I could give negative stars. I am really getting tiered of returning orders because they don't know how to make what I ask for and pay for. Got a market salad, wanted no cheese, got all the way home took one bite to find out it had cheese. I'm allergic to cheese. I think this ends my business with chick-fil-A. Oh, the manager did say she would replace my salad at NO EXTRA CHARGE, really. read more

Love it. Always a line but good flow. We are definitely fans on the drive through and the milk shakes. Last week, came through for 9 shakes. read more

This location is the worst out out of all the NOVA area. drinks arent made as requested. And they dont honor there Yelp check in offer. Check out the other areas on RT 50 on Fairfax. Some employees are not able to work successfully in this pandemic. They didnt even give me any sauces after asking them twice to include the sauces. Too many improperly trained employees in this chick fil a read more

Chick-fil-A - I asked for the store managers contact card and received this. - Fast Food Near Me - South Riding, Virginia

Chick-fil-a service is unparalleled when it comes to fast food joints. This location has always had prompt service and is very clean. The drive-thru has never given me trouble, and they're great about keeping the condiments/napkin area well-stocked. I ordered a tray of nuggets a few hours ahead and picked it up with ease even though I was a little late. Pay attention to the signs and street markings because the entrances/direction to drive is very specific. read more

First time ever going there this morning. Don't know who designed the parking lot/layout of the property but something definitely wrong with them and anyone/everyone who approved it. Just a confusing disasterous mess. I purchased a sausage egg and cheese muffin meal with a small unsweetened iced tea like I do when Im here. I managed to find a small space to pull off and eat and listen to a radio program in their maze. I reached down to get my drink from my built in cup holder. The cup holder was full of tea and when I held up the cup it was pouring tea from it. I thought maybe there was something in my cup holder (what I don't know) but nothing there but a pool of tea. I now know why the guy handed it to me at the drive through window (I thought he was afraid our hands would touch or something). And there is one Asian lady who works the drivethru who just stands in the drivethru lanes and walks in front of cars in the drivethru. So watch out for her as she is definitely not watching out for you -- the cars. She was there the first drive around and the second time when I went back to get my tea/cup replaced. read more

Unbelievable with this place, i made an order for breakfast at this place at 10:15 but when I arrived they told me my order was cancelled and was not going to serve my order online that i had order due to i did not arrive before 1030am? When my order was placed before that?! What kind of business does that or has it happen to anyone else? read more

This is overall the worst of the business. They overcharge for drinks with coupons for a free drink and don't even accept some coupons. I'd recommend the one in Gainesville over this one any day read more

Rudest chick-fil-a i have EVER been to. asked for a military deal on memorial day and they laughed in my active duty husband's face and said absolutely not. they are slow as ever. not even the manager or people at the window in a rush. supervisors just stand there allowing workers to be rude and slow. don't breathe in through your nose inside or out- smells like a bathroom that's never been cleaned. gentleman with the orange curly hair has no future in customer service of any kind and is a disgrace to chick-fil-a. period. forgot parts of our order and gave us burnt coffee. don't go here unless you want to be severely disappointed. read more

I mainly go through the drive-thru. Food is as expected. Finally stopped inside to let my son play in the playground. Service seems to be okay...but not "yet" over-the-top friendly as I've experienced at other CFA joints. The drive-thru is always busy, and the inside seems clean enough. All the condiments and supplies were well stocked. read more

Chick Fil A is the only fast food chain that closes on Sunday for religious reasons. Now that does not mean that you can't review it on Sunday after eating Chick Fil A on Saturday. This is a relatively new location near Aldie where we are visiting for the weekend. Everyone wanted to go to some fish shack but I was able to convince them that fish shack is open on Sunday but this one ain't so let's change plans. Majority of the Chick Fil A's are pretty similar but the most important aspect of this one was its service. The food is fantastic but the service is even better. The staff makes sure that you are happy with the quality of the food and they bring you all the special sauces to try your burgers with. I had a grilled chicken sandwich and a spicy chicken sandwich and both of them were excellent. The waffle fries were crisp and freshly fried and you can tell the difference as most fast foods reuse old oil and the fries are never crisp. 4 stars all the way plus the CFA's in Virginia are all halal so I got to get back to Virginia more often. Unless they make the Florida stores serve halal chicken too!!!!! read more

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Disappointed because I got a 30 count nugget and 10 chicken sandwiches and a frosted coffee, I asked if the straw was in the bag and the person working there said it should be, and when my friend drove away it wasn't. They forgot a simple part of my order after I took the time to choose them out of many other chic fil a's that we're more close and convenient. The food was good tho lol read more

Chick-fil-A - Fast Food Near Me - South Riding, Virginia

This place has gone downhill! I stopped by here one day thinking it would be quick to grab breakfast but it took 20 min and the workers were giving everyone's order who ordered after me! Another incident... dinner on 5/15 and they ran out of nearly everything I ordered. There were no fries, no chocolate milk, no avocado dressing. They had to transfer fries from another location and it would take around 1-2 hrs. This branch is very disappointing! read more

Do NOT do curbside. This cfa was running like a well oiled machine when it first opened. Unfortunately now their standards have fallen to that alike to McDonald's right across the street. The other evening I stopped by to get dinner for me and my cousin. It was a decent sized order so we expected to wait and that was okay. When the food came out a milkshake, cool wrap, and cookie was missing. They had the audacity to send a 18 year old "supervisor" to come and investigate rather than correct their mistake. They could've easily went to their camera and seen the whole situation. At first they were questioning me like they were police then they come out and try to figure out why the foods missing. The whole time it was on the counter but I guess because they saw my name or who I am they began to assume that I'm a thief or criminal. I'm just another government worker trying to get food on their way home from work. Never coming here again. The 18 year old employees think they are running a pirate ship not a cfa. read more

Chick fil a South Riding has done a great job since opening. I've got no complaints. Well- I think it's stupid that the people who work the drive thru walk to your car leaving space for 3 other cars ahead in line. It just makes the line seem longer than it is, but this seems to be what they do at all stores. Service is always polite, frequently friendly, and mostly accurate. read more

You guys need to take it easy ! Max the "manager" was extremely rude!!! No wonder this store has 3 stars!!! We are here to pick up an order and pay for it, not to hear this woman say that we were rude!!! Excuse me??? You guys are not all that to treat people this way!!! Her Dc attitude needs to stop!!! I work in this area and we normally make big orders, now, forget it !!! She needs to MAXIMIZE her guest service... read more

Chick-fil-A - Fast Food Near Me - South Riding, Virginia

Shocked at just how BAD the service can be at this location.. had a young women at the drive thru named Samantha (red hair and freckles) she gave attitude because I asked which salad dressings were available and she said,"can you not see the board?" I am hard of sight... so not really!? Plus my car sits up higher and the dressing options are near the bottom of the drive thru board. Alittle help would have been nice.. when she gave me my food she was visibly annoyed and when I asked for her name she told me and IMMINENTLY pointed to her managers and said," why don't you go over there and tell them.. go on.. tell them.." and I was shocked. This behavior is crazy.. from nowhere. I have had to call corporate on a similar, separate issue and I was told the manager of the store would reach out to me- never happened. If the manager doesn't make an effort to assist a client with a bad experience, why would he care if his staff does a good job or not? Salads are really good though lol read more

I like coming here for three things only: breakfast burrito, spicy chicken sandwich and ice cream cone. The customer service is good however some feedback on a recent experience: on a hot summer day please only fill up my ice cream cone when I'm pulled up, don't stand with my cones melting while I'm 2 cars down and melted on an extremely hot day, the ice cream will melt. Please be mindful that if your buying ice cream, that the customer doesn't usually want it half way melted. Also, it would be great if you can bring spicy chicken biscuits back, why'd they remove them ? You'll earn my last star if you bring back spicy chicken biscuits for breakfast at south riding chik fil a read more

Went there the other morning and had Georgia and a young man serving. They were really nice young people.

Food is good at this location. Only problem is always the service. Just be careful if you place a mobile order because sometimes the staff will have it all prepared and just not bring it to the mobile area for pickup. Just went there yesterday to pick up a drink and waited around while people were walking in after me and getting their mobile order. Finally had to ask one of the employees if they have my order and he says he doesn't know why it wasn't made. read more

I dislike that they shrink the milkshake size but keep it at the same price. Other than that this location is really good. it's usually pretty quick and my orders are usually accurate. I enjoy coming here :) read more

I am a big fan of Chick-fil-A. One of the things that I appreciate about it is that they hire great people. The service and good quality is consistent​ across the board. Love it. This place was no different. The mobile app to table delivery service is awesome!! After a cold morning outdoors it was great to come in and sit down and warm up while I waited for my food to be brought​ to the table. Definitely a fan. read more

Only chik fil a on the planet that won't make your meal well done....I like my chicken extra crispy and have to drive further away to get a sandwich read more

This place is always so busy (like many Chick-fil-A's). Not sure why there is only 3 stars. It is a fast food joint. What do you expect? The staff is always friendly and helpful. Their drive thru lines always move faster than any other fast food chain and when it is busy they will have two lanes open and people outside taking orders on iPads. Inside the restaurant is crowded. I wish it was bigger inside but there is still a good amount of seating. As a side note, I heard a rumor that says if your child gets a kids meal and they don't want the toy, they can trade the toy in for ice cream. I tried it once and it worked! They had no issue with swapping a toy with ice cream. Maybe I just got lucky but I heard about it and it worked for us. read more

PVI football loves our local chick-fil-a they always have the best customer service. They go out of their way to make sure we are happy with our food and seating every time. I could not imagine eating anywhere else! read more

Chick-fil-A - JV squat enjoying their food - Fast Food Near Me - South Riding, Virginia

Drive through is very fast and they have a minimum of 3 people working outside, they only reason I give them 4 star was because I ordered the spicy chicken sandwich and they give me the regular chicken sandwich which I didn't find out till I got home read more

Chick-fil-A - Fast Food Near Me - South Riding, Virginia

I have gone to this chic fil probably about 30 times since I moved to the area and never had a bad experience.

Large fruit cups are consistently half full, we would appreciate receiving what we pay for. Otherwise has been ok.

Just went through the drive through out order was correct both times that they read it back to us. When we got our order our grilled chicken nuggets, they were fried. Also my market salad was frozen. Who freezes salads?! First time in all the times we've been to Chick fil a that we were dissatisfied. Won't be going back to this one. read more