The Chick-fil-A in Salem, New Hampshire, really just knocked it out of the park the quality of the food the freshness and the level of service was unparalleled any other recent Chick-fil-A that I have been to. I highly recommend that if you were in the area, you're craving some Chick-fil-A come on by to this spot right here. It's honestly a great experience even dining in the decor the cleanliness and the level of service and attention to detail that they provide is top quality! read more

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The customer service was very pleasant; however, we got sick from the food we ordered. Not sure if I'd take the risk coming back.

Very friendly service and well mannered people. I think it is also the best fast food chicken joint and also best fast food resturant.

The service was amazing the lady taking my order iell I think is how you spell her name was so sweet and kind she told me the secret to chic flea sauce she made my day and the food came out really fast read more

Chick-fil-A - Fast Food Near Me - Salem, New Hampshire

it was better than McDonald, I think it's very overrated and kind of overpriced. The kids enjoyed it. That's all that counts. My son on the other hand got a number one. It was literally chicken on a bun. They were no condiments no lettuce no tomato. Nothing literally chicken on a bun. That was a little disappointing. When he brought it in with the receipt, they told him he would've had to have gotten the deluxe to have condiments on it. read more

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Every time I come here I seem to always have a great experience. Scott was super nice and the food comes almost immediately. Something small to notice, but making sure your consumers are happy is crucial for having a quality business. Great Job Scott! read more

thus location has had its share of problems right from the beginning. i thought i'd try it out again, but as i reached the food counter, there was a female employee checking the cold items with a food thermometer. first take - something was wrong with the refrigeration. but worse than that, this employee was not wiping the thermometer down before inserting it into all foods. not only is that personally discusting, but as a retired food manager, it is illeagle to do that. it's called cross-contamination. i was so discusted and grossed out, i left. do not go to this establishment. salem food inspectors take notice read more

I stand there for 10 min . Even the apps say my order ready . 5 employees are stand there to talk and two employees they see me but they ignore me . Nobody come ask me what do I need . Till two cashiers after they serve customers they come ask me . The order are done before that 10 min . They need to do better . The manager at Methune do better than this store . read more

I went to chick-fil-a yesterday to only get a milkshake before going home. When I arrived there was one car on each side of the drive-tru and I picked any lane as any one would when there is an even amount of cars on both sides. After waiting 10 minutes behind the same car and being second in line I was upset watching everyone who had just arrived going infront and leaving . The woman taking orders then went to her coworker in the other line and started talking to her. She then came back and told the car infront of me to pull up to the window instead. When it was my turn to order, the lady asked me what I would like, I told her what I wanted and then she said she was sorry (why did she ask?) and she couldn't put the order in because she needed to delete an item and she didn't know how to delete it from the order. She then used her walkie talkie to call a manager outside to help her. at this point i've been in line for 15 minutes trying to order a MILKSHAKE! Nobody ended up coming outside to help the girl at all! Nobody responded to her or assisted her until she went herself! She ended up leaving and going inside without saying a word to me... I then got fed up and asked the lady taking orders on the other side if i should just pull up to the window or leave .. read more

The service at this location is the best I loved the ambiance and the food was fresh. Compared to the location I went to in Oklahoma this is the best. I really recommend i. read more

I Ordered the 4 Nugget strip meal with the salad, and told order taker NO drink...threw the order taker off..."you have to have the drink with the meal"....repeated NO drink. So I guess he changed my order to a side of 4 Strips and a side salad, which ended up costing more than the meal with no drink. The Salad that I received looks nothing like the salad on the web site...easy to spot the missing tomatoes...and the volume of the salad is less. I also ordered an 8 piece nugget side....similar to the salad, the size of the nuggets on the web site looks nothing like the nuggets I received. One of the nuggets I received is so small I wouldn't even call it a nugget. And of course when you are having an order to go or carry out, by the time you realize there are issues with the order, it is too late to go back. So there you have it....very disappointed. I sent an email to the email address provided by the Owner(?) to address issues - NO REPLY. (04075@Chick-fil-A.com) read more

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The Chick-fil-A at Tuscan Village is a very popular spot. This standalone location with drive thru is now closer to my home than the Methuen store and the 2 stores in Nashua. A lot of my friends are diehard Chick-fil-A fans and have a craving for their chicken sandwiches, waffle fries, Mac & cheese and shakes here. My friends in the Albany, NY area will be thrilled to have the first standalone Chick-fil-A stores in Clifton Park NY and Latham NY very soon. Currently, there is only one Chick-fil-A in that area, but it's at the Albany International Airport post security. I've seen them make road trips to the former next closest Chick-fil-A in Chicopee, MA, 90 miles away. For food delivery drivers, Chick-fil-A is usually a good place to pick up orders since you are not waiting very long or the order is ready to go when you arrive inside the store. The drive thru line can take longer since many customers don't want to leave their vehicles. They will have staff outside during busy times under the covered canopy next to the drive thru lane to help facilitate efficiency. I like their simple breakfast here and I stopped in at the Tuscan Village location a few times very recently for breakfast and dinner. I placed my orders on the Chick-fil-A app and my order was all set as I walked in the door each time. I ordered the Chicken Biscuit and Hash Browns (sort of like BK's) and you can get up to 2 complementary sauces per item. I drizzled my chicken biscuit with honey and got the Polynesian sauce and BBQ sauce for dipping the crispy greasy hash browns. The fried chicken cutlet was tender and seasoned as always and the warm biscuit falls apart though. I've also enjoyed their Grilled Chicken Sandwiches, mac & cheese and waffle fries too. I am so glad they opened their third NH location and hopefully they can expand to Londonderry, Manchester and Concord in the near future. Just in case, I will mention that all Chick-fil-A locations are closed on Sundays. read more

I was excited to try chick fil- for the first time 8/16/24 the morning after a wedding in Salem,nh. What I experienced was memorable for sure. From the employee picking her nose on break at a table next to mine while keeping eye contact with me, to the flies we had to shoo from our meals and to the paper thing egg in a breakfast sandwich. I can't say I'd be going back to this branch if I go back at all. Shame on you knuckle deep employee. Blech read more

Always good, always consistent. Fast, friendly service and simply great chicken. I am a huge fan of everything on the menu.

Let me preface this review by saying that the food as always is still chick fil a. However - compared to the average chick fil a - the service is extremely poor. The employees are not engaged and as a result the service is extremely slow and mediocre. One of our orders took 15 minutes + to come through, while another was made in a weird way - multiple cherry stems placed into a milkshake. Would love to see some improvement from the staffing situation. read more

I did drive through and it was pretty fast and of course they give the best service with their food if I ever find Chick-fil-A I always try to go to it I like this one read more

Chick-fil-A - The entrance - Fast Food Near Me - Salem, New Hampshire

I don't get to the area often, but spotted this location that is fairly new & figured I'd try it out never having eaten @ a Chick-fil-A. I used the drive-thru which was very fast considering the # of cars at the time & the staff were friendly & the food was hot & fresh & delightful if I do say so myself. Would come here again when in the area. read more

SO SLOW! Maybe its living in North Carolina for a few years where the service is incredible, but this is the SLOWEST chick-fil-a I have ever been to. (And half of my orders are usually incorrect) There aren't many people here ever and it still takes about 20 minutes waiting in line. Placed an online order at 8:10, it is still not ready at 8:45. Giving two stars because as disappointing as this is, the food is still delicious! read more

I hate to review a place that I've been to a number of times only to give it a bad review. I guess it's human nature. I have been to this chain at least 50 times in various locations, at least 10 times to this one. This is the first time I ever had a bad experience. After ordering they left it sitting for 10 minutes at the wrong place then I finally had to ask where it was. No apologies and the server looked at me like I had two heads when I asked them why they did that. I will always go to Chick-fil-A, but probably not this location again. read more

I LOVED The Taste of the chicken And the waffle fries taste so GOOD I think the name chick fill-a means you have VERY GOOD CHICKEN And that's why I LOVE the chicken and how it's made read more

this service was absolutely horrendous, a person at my table didn't get the correct order and when they went to get they're correct order they refused to make it for them. another person at my table ordered a 12 piece nugget and it never came out, after we asked for them and showed the receipt that they had bought it. they made us wait 30+ mins to get food and agin one of them was the wrong order. horrible service, do better chick fil a. "where my nugs at" read more

Kinda disgusting how a new building has flys in there kitchen that's if I didn't look at my food before I ate it read more

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Only reason I gave a 4 Fries were not crispy Maybe because they weRe so busy Line almost out the door Not complaining chicken sandwich was hot and juicy Managers kept bringing out food to tables Kept on cleaning tables Fried chicken nuggets light and tender Way better than Mickey d's and burger bits read more

Always a issue here. Long waits when there's no one else in store. Avoid at all costs.

We came in for takeout but decided to stay and eat our meals in. I placed my order and waited. A few minutes later after looking at the receipt I realized I had made a mistake where I meant to order three chicken meals instead of just the chicken burgers. I went up to ask if I could update the order while it was being prepared and pay the difference. The manager stepped in and happily resolved my mistake and what's more it was on the house. They are an amzing crew at this location. The food was also the tastiest we've had in New England at Chick-fil-A. The other lcoation being in Raleigh NC. But the service here was top notch - 2 thumbs up to the manager and staff. read more

The food here is consistently very good. The issue I have is with the service. My orders always seem to take much longer than I would expect. The most recent order I've placed was for dine in. It took over 27 minutes to receive our order in the restaurant. The explanation I received is that there were not enough people preparing the food. The worst part was the general lack of concern/ urgency for the fact that my order was taking a very long time to complete. read more

Best chicken sandwich of the Pack. Chicken nuggets are the best. Customer experience is the best of all the fast food places. Polite Clean and very helpful. Love going there. read more

I came on my lunch break during work today with my coworkers, we were serviced by James who had a very nice accent, he had great customer service and a great attitude. We had to do with a flat upon arrival but David was more than welcoming and caring about the situation and offered us drinks because of the hot day and more than willing to help out if needed. These are 2 five star employees and hard to come by. Thank you for serving your country at CHICK-FIL-A read more

Quick easy & flavorful sandwiches. Would order again. They quick to get the order & assembly.

Like every Chick Fil A location the food is always good and the staff are always friendly. Not sure what is so different about this location but I've been here at least 5 times and the service is so much slower than any other location I've been to. Tonight it was 25 minutes for 3 regular chicken sandwiches. I know everyone is short staffed these days but other Chick Fil A locations seem to still somehow have great service. I hope this location works out its growing pains. read more

Chick-fil-A is always good, but this location rarely gets your order right.

ordered mac and cheese and literally just got cheese. next time i would like a side of mac w my cheese please. read more

Chick-fil-A - cheese - Fast Food Near Me - Salem, New Hampshire

i was very disappointed with the amount of fries i got. i spent extra money on a medium and it wasn't even halfway full. i asked a worker to fix it and she walked away. read more