I'm amazed by this place. To be fair I've never been, but what Jonpaul H. and William S. have said…read moreabout the food, ambiance, and the little young boy serving has made this place the number one on my list! I will definitely come back!

This place blew my mind!!! The art on the walls, the options on the menu, the explosive taste in…read morethe chicken. I mean WOW! This one young man that took my order was the sweetest little boy and he was so polite . I am definitely coming back soon!

Very good food I love it…read moreService is fast Friendly staff Come and get chicken and fries

I really wanted to try this place but after placing an online order for the family and then waiting…read more20 mins in the restaurant- only to be told that they are an hour behind. We wait another 25 mins and are THEN told that they cancelled our order and will refund us. Really?? Just like that? No offer to give us a beverage for all of our time and energy we just wasted? Contacted customer service to see if they could make it "right" and all we got was a "we are working on improving" really? I bet they tossed out a ton of food that day; when they could have just given it to us while we were waiting -- like hey" what did you order?" Me" 4 sandwiches, 4 drinks and 4 sides " - them" ok , here you go- Bye!" ! What a waste. The entire episode was ridiculous and we were very hungry! The young ladies behind the counter were overwhelmed and looked clueless as they called out names for walk-in orders, yet nobody showed up to picked them up. Meanwhile the rest of us were standing around looking like idiots for nearly an hour waiting for our online order. So serving people inside took precedence and online customers were relegated to some odd combo of a numeric code and guest order code on a display screen. Some had codes and partial names. Nobody in the crowd understood the code/code & name/code. It was a big guessing game. Why didn't someone take charge? I could have gone behind the counter and filled orders faster for online with whatever was left for those who didn't pick up in house orders! And don't get me started on the mounds of chicken just sitting under the lights waiting to be packaged up! The entire scene was like an I Love Lucy episode with the chocolates loading up the packaging ramp and no customers were able to eat

Cons: my husband and I haven't been to a shake shack in over a decade. So he was very surprised by…read morehow upscale they've become. It was so difficult to find parking. Unlucky for us there was this area to the side for DoorDash drivers and mobile orders. I waited in the car. He was horrified that a burger, fries, and a drink cost $20. Pros: but he ended up loving the burger. The quality of the meat was good. Paired with the bun it was delicious. The fries were his favorite part! They came coated in some sort of spicy cheese sauce. He even liked the Coke. It was very cold, with a higher ratio of carbonation to syrup. This location was modern and clean. We will definitely be eating at Shake shacks more often.

Today's visit was decent. Mom and I had a quick lunch date. I tried the lettuce wrap burger for my…read morefirst time here at Shake Shack. I usually make them at home. To be honest I like my version better. I'm very happy they offer this healthier option. Something was missing today. I think I should have gotten extra sauce. Or it may have been I thought the burger was wrapped in way too much lettuce. Actually I like their burgers best with buns. I missed the bun. I love the krinkle cut fries. It's enough for sharing with my mom. Service was GOOD! The staff were very friendly. They came by and checked on all the tables. I like this idea and it's always a personal touch. Ambiance is fine it's a burger spot. I'm still a fan and although today's visit wasn't my best. It was a pleasant experience.

Great customer service and wings came out super hot and crispy. There was a minor mixup with our…read moreorder and the restaurant went out of their way to make it right. Love he little crunchy daikon pickle cubes on the side.

I do love this place. Their garlic soy wings is the best. They messed up once with the length of…read morethe order but eventually made it right. Sweet potato waffle fries are good when fresh!

food wad hot and tasty . excellent customer service ! Clean and organized facility. The cashier…read moregreeted me into the store with a smile and positive attitude. Food didnt take long to receive .im happy .

One pizza had no sauce at all, and the other had so much sauce that it was just a soup, am i…read moregetting pranked here?

Great late pizza and pasta spot. Pizza is only sold by the pie. Slices are not available so if…read moreyou're used to late night NYC slices you'll need to adapt. Wide variety of available options including deep dish and thin crust. Alfredo or tomato based pizza also available. My friend had a thin crust meat lovers and I was happy to see they have beef pepperoni! Great option for non pork eaters like me. They were kind enough to allow us to stay and eat despite being closed. Our food took awhile but as the last orders of the night I was very happy they took the time to still make them fresh. I will definitely go back.

Great food and service the hostess is so sweet and also accommodating. I think she said her name…read morewas Brooklyn. Loved the big smile on her face. She deserves a raise. We will definitely be back.

This place is dirty and one of the workers is unsanitary . She was touching on her clothing and…read moreabdomen with her gloves on . I asked her if she could change her gloves n she got offended and said she just changed them. Just nasty -- stay clear of this place !!!!!

Ive never seen a worker  so polite and my customer service was great i asked for many bowls at the…read moresame time he never once made a face towards me and annoyed instead he was very nice to me  and understanding. I will be going back definitely. Thank you jason.

Scanned my app for a free sandwich, took my points, then insisted I either pay or don't get the…read moresandwich. So I lost 600 points for something I never even received. I couldn't order through the app because this location has the sandwich with no pickles and no way to modify it. I tried showing them where it says I can redeem in store and they didn't accept that. I asked for my points and they stated I would have to wait business days to see if I get them back. Only one person could hold a full conversation and kept having to go back and forth between managers which resolved nothing.

No one answers the phone. I have called for 2 hours to see if Turkey is on stock. Home office…read morephone # gives you a virtual assistant who is unable to help at all

Had a pretty good experience at Krispy Krunchy. They serve up halal fried chicken and have some…read moregreat options. Got the solo order with 3 pieces of fried chicken, a tender, fries, sauce, and honey biscuit for $12.99. Pretty great deal. The fried chicken was seasoned pretty well. A tad on the greasy side though but overall juicy. My favorite was the chicken tender. This had lots of flavor and was piping hot. It was huge and next time I might come back for just that. The honey biscuit wasn't that great and dense. Pretty solid option in west Plano.

Nope. Just nope…read more From the overwhelming stench of Fabuloso assaulting you when you enter to the mumbly, Marx Brothers behind the counter who probably only spoke five words in total to us, to the absolutely bland, unseasoned food, it's not worth one, red cent. They made us wait about 25 minutes for our to-go order (because telling us they were making our food to order would have involved condescending to speak to women - that's the vibe). The tenders were good (like Chicken Express), but you get one 1.5 ounce sauce complimentary. Additional sauces are 75 cents. The sides do not even have salt. The only thing that cut through the Fabuloso smell was the smell of old grease frying up our chicken. One last thing - the fried chicken only comes in dark meat.

I've been on a search to find the best Nashville Hot chicken, and I found this place on door dash…read morefor delivery. I ordered the 2 tenders, and it came with coleslaw. I'm not a fan of any coleslaw, so I usually just skip out on it. The chicken itself is really good, but I expected a little more kick with the spice. The place was good, and the prices were pretty decent. I'll have to try it again later as I continue my quest to find the best nashville hot chicken tenders.

Ive never written a review but Ive made one due to how bad the food was. Ordered several items and…read morenone of them were good, not only was the food not cheap it tasted too greasy. Several items werent even delivered and the serving sizes were too small. If you also enjoy days-old limpy celery this is the place for you