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Chick-fil-A

2.7 (39 reviews)
Closed • 6:30 am - 10:00 pm
Updated 2 months ago

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Banana Pudding Milkshake
Christina S.

Ordered on the app, milkshake was ready when I arrived. The restaurant was clean and efficient. I personally were not a fan of the new flavor, didn't taste any banana and way too many wafer pieces in shake. I felt like I had to chew the milkshake rather than drink it through a straw. Would not order again.

Front of restaurant
Matthew S.

So from the day we had that issue and I called Chick-Fil-A cares a lady named Denise called me a week or two later. I sent her screenshots of the order and receipt and she told me she would reach out to corporate to make sure I was getting my money back and would call me back. In her experience it took a few attempts to get corporate to help and she would call as soon as she knew more. Life got busy and time went by. A few months actually and I realized I never heard from her. I called the number she said was her cell and she told me she no longer worked for Chick-fil-A. I called Chick-Fil-A Cares again and they said they would notify the management team and someone would be in touch. No one ever called. It's been probably a month now since then.

Carlie H.

New location in Fox Chapel - opened in late February 2021 Great service! We ordered with the app and picked it up inside. It's busy around lunch time so prepare to wait a bit. The burgers were yummy, the fries were crisp, and the milkshakes were refreshing. So glad a location opened up closer to where I live!

Kelly D.

Another sub par drive thru trip. My kids went there had to turn around and get the Mac and cheese and sandwiches. The coke was still not the diet that I wanted. Here's to a consistently poor experience at FOX CHAPEL "Chic Fil A-" service at peak times SUCKS!!

Restaurant hours on door
Katrina K.

Management MAY want to update the hours on door if they're not going to stay open til 10:00. My father and I were there Saturday night at 9:15 PM, the drive thru was blocked with cones & the door was locked. 3 staff were inside but ignored him knocking on the door. Having hours posted that aren't honored is NOT going to go over well with customers. Put up a paper sign at least! But leaving this as is... not a smart decision

my nasty garden trash
Ayla O.

IMPORTANT REVIEW these people gave me NO DRESSING on my salad. do they really expect me to eat this RABBIT FOOD ⁉ i think they do because this was quite despicable. also they changed their macncheese and now it is white cheddar and MUCH worse. there is no burn cheese on top. just slimley little noodles.

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2 years ago

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1 year ago

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10 months ago

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2 years ago

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1 year ago

Nice people, even young people are courteous! Food is great but mostly everything is fried!

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5 years ago

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6 years ago

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4 years ago

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6 years ago

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3 years ago

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2 years ago

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2 years ago

Very fast service when I went in and ordered the time I sat down the food was with me already.

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6 years ago

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3 years ago

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5 years ago

8 months later, nothing has changed. I've never seen a Chick-fil-A with this poor of management and quality assurance.

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5 years ago

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5 years ago

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5 years ago

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3 years ago

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5 years ago

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6 years ago

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6 years ago

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4 years ago

The service was excellent. The food reflected the staff's enthusiasm. The atmosphere was overall warm and friendly. 10/10.

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4 years ago

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4 years ago

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6 years ago

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Review Highlights - Chick-fil-A

“We usually do the drive thru because it tends to be easier with the kids but the food is always cooked properly!”

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CHiKN

CHiKN

3.6(24 reviews)
14.5 mi
•$$

This was my second time coming to this location, and unfortunately, both experiences were…read moredisappointing. The first time, I ordered the Hot chicken, which I've had before and know is supposed to be very spicy. When I got my order, there was absolutely no spice. I even had my daughter try it, and she can't handle spicy food, but she agreed there was no spice at all. I didn't say anything at the time because I had already started eating it. The second time I came in, I actually made a little joke to my daughter about them getting my order wrong again, and unfortunately, they did. Once again, I ordered Hot and the chicken had no spice whatsoever. I went up to the register and politely told the girl working there, who had a tan complexion and short curly hair, that I had ordered spicy and this wasn't spicy at all. I wasn't rude or upset with her. She took my tray and the only thing she asked was, "What flavor was it?" I told her Hot. Less than two minutes later, she came back with two smaller wraps. I used to work in the food industry, so there's no way a new batch of chicken was cooked and the order was completely remade that quickly. She didn't say anything when she brought the tray back, and when I said thank you, she didn't respond. Her attitude and overall vibe came across like she was annoyed that I had said something. I opened the wrap and noticed they had added more Caesar dressing, which I didn't ask for. When I tried the chicken, it was the exact same issue as before--no spice at all. I normally don't leave negative reviews, and I've worked in customer service for over 20 years, so I understand that mistakes happen. What bothered me was how the situation was handled. I was polite about the mistake, but there was no apology, no real attempt to fix the issue, and the attitude I received made the experience even worse. Unfortunately, I wouldn't recommend this location based on my experience. The food may be good, but the customer service I received was extremely disappointing.

Wanted to try and see if this place was worth the hype and a formidable challenge to Chick-fil-A…read more Had the popular hot honey sandwich which was really messy and sticky. But I was prepared for it with extra napkins. The ordering process was via kicks. I should've known that it would take some effort when the woman in front let me go ahead since she said she didn't want to slow down the line. It's not an intuitive process. And no one stationed at the front counter to help. Took a while to figure out how to get fries without it being automatically combined with the drink. Nice touch to get people to pay more! Finally found the fries separately! Definitely not an easy process. They will text you when the order is ready. Nice! Bathroom was really dirty but at least my order was ready earlier than expected! Came here for the sandwich and it was painfully dry without much taste although the honey added some sweetness. Unlike Chick-fil-A where the sandwich can stand on its own, and the sauce just enhances it, there's no way I could eat this sandwich without some accompaniment. So dry. The fries were pretty soggy where I like a certain crunch. Reminiscent of 5 guys fries but much less portioned and much thinner. Good taste but nothing crave-able and very greasy. Service was nonexistent which is why I didn't leave a tip on the kiosk screen. Why do restaurants do this anyway?!? Why do I tip for service I haven't received?!? Finally, how can they possibly charge!$11 for their sandwiches. The regular sandwich starts at $11 as was my hot honey which really wasn't all that hot anyway. That's more than twice the cost of a Chick-fil-A! Next time I'm going to get both a spicy and regular Chick-fil-A and still have money leftover. Maybe I'll get their waffle fries too. At least, I won't have to waste time on a kiosk to figure out how to add it to my order!

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CHiKN
CHiKN
CHiKN

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Raising Cane's Chicken Fingers

Raising Cane's Chicken Fingers

2.7(52 reviews)
15.6 mi
•$$

Overall, not a bad place, but I don't think it lives up to the hype and the layout and parking of…read morethis location are a bit of a challenge. I ordered through the drive through. They have two lanes, but when I was there only one was open (so there was a slight wait). You could actually clearly hear and understand the person through the speaker which doesn't always happen. The menu is fairly limited (you can basically only get chicken tenders or a chicken sandwich) so the only choice is how many fingers and if you want a combo or things individually. I chose a three piece box which comes with a piece of bread, the tenders, crinkle fries and a sauce. While I really enjoy their fries and think their chicken strips are great, it is a bit pricey for fast food. Generally, though, the process was easy, my order was right and the place looked clean.

NFL draft weekend Decided to check out the Bills during the…read moredraft in Pittsburg. While there my son was determined to see how Raising Canes chicken was, so we did. The service was great. We decided to go inside because this location had the worst parking lot and drive through I've ever experienced. There isn't a lot of room to ride around and get the proper format of getting through. It's designed kind of off. So you have to be careful of you end up back on the road and having to drive further away to come back on the right side. It's easier to park and walk inside. Anyway ... the ambiance was nice. Everyone was friendly and efficient. We selected the box meal which consisted of 4 fingers and fries along with a drink. I'm not the biggest chicken finger fan. These were good but nothing exceptional. The sauce makes the meal. The sauce is really the star of the show. It's a chipotle, old bay type flavor that has an awesome taste. We were headed back on the road, so it served as a great meal to be on the go. The restaurant was very clean and all the items you needed were on the counter and fully stocked.

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Raising Cane's Chicken Fingers
Raising Cane's Chicken Fingers - A three-tenders box and a kids' meal.

A three-tenders box and a kids' meal.

Raising Cane's Chicken Fingers

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Chick-fil-A - hotdogs - Updated October 2026

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