Last few times my experience has been excellent. Management has been on the ball as this location is run impressively well. Workers were cleaning each table and floor...it was very clean. Everyone we came in contact with was friendly and helpful. Our food was fresh, hot and delicious. Condiments were well stocked and nice choices. It is a very busy location and as we sat at a window table near the drive through we could see the very busy line of cars move at a steady good pace. It is a pleasure to have a fast food restaurant where employees seem happy and you feel your business is appreciated. Plus, I love their cob salad. read more

While my kids and I really enjoy this place for a quick and delicious meal, their order accuracy is frequently poor. It seems like every other drive through order is either wrong or missing items. The kids get all excited about Chik Fil A and by the time you get home and see the wrong order, everyone is bummed out. Then what are you going to do? Drive back and wait for a replacement? Or spend 10 minutes on the phone? Neither option is very fun or practical and what is supposed to be a big convenience is now a pain. Ordering in store is problematic at times too. For example, I recently ordered a Cobb Salad with grilled nuggets and got a Market Salad with cold chicken. When I mentioned it, they then gave me a sad looking Southwest Salad with grilled nuggets. By the way, neither of these is a Cobb Salad with grilled nuggets, which doesn't seem to be that complicated of an order. Nonetheless, the staff couldn't seem to get it right. The guys and girls that work here are actually quite nice and the company is very customer oriented, so I'm not understanding the disconnect between all that good stuff and the low accuracy order fulfillment. Whatever the reason may be, it certainly makes us stop by less than we have in the past. read more

Chick-fil-A - Egg White Grill, piping hot chicken, nicely toasted English muffin. Good job. - Fast Food Near Me - Newtown, Pennsylvania

This is the worst Chick-fil-a around! My coworkers and I only come here out of convenience because our office is 5 minutes away. Line is always long and angry people are constantly cutting off your spot in line or beeping their horn. No matter what you order I guarantee it will be overcooked and tough. Black, burnt edges and rough meat that you need a power tool to cut into. Fries are always cold and half filled. The lemonade is always off too, once it was so sugary I couldn't even finish it, and now today I was drinking it when I swallowed some hard piece of lemon? I opened the cup to discover it basically filled with hard, weird pieces of pulp. Gross! read more

Chick-fil-A - Burnt chicken... everytime - Fast Food Near Me - Newtown, Pennsylvania

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I got breakfast last Saturday as a reward for graduating college and ordered an egg white grill and chicken minis. I was given 3 chicken minis so filed a complaint (to make them aware) that I got 3 out of 4 minis. The owner Bob Montgomery replied today saying "this didn't happen. This isn't credible." Well, it is credible and with that poor of customer service and how you speak to customers when they are telling you a mistake you made... looks like you all need work. I'll take my business elsewhere. Update: a week later and still no response from the owner, Bob Montgomery. read more

Chick-fil-A - Fast Food Near Me - Newtown, Pennsylvania

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My family and I went to a local winery and we did not eat much food, and needed a place to absorb all the alcohol and Chick-Fil-A was the place we decided on! It was in a convenient location and the line was not too long waiting to get food. The employees all seemed pretty nice. As for the food, it was all nice and fresh and really hot when we got it! The sweet tea was not quite as sweet (or as cold) as I would like it to be, but it was still good. read more

So they have a functioning drive thru. Too bad the owner does not have a functional brain. They turn a one lane drive thru into two so that way the kitchen is easily overwhelmed and you have to park to wait for the food. They place people before the menu to take your order so you cant easily take a glance and just hold up the line instead trying to figure out what you want. I think they are trying to make it more personable. Or the intercom is actually broken and the owner is such a penny pincher he rather pay a small strike team to take the orders outside in a very inefficient and wierd solution. But hey i guess it is worth it. Because when they tell you your food is going to be late at least they use your name while they tell you. read more

love the food, it makes my stomach tingle. love the food chick fil a thank you for existing. read more

Maybe a 1 star review was harsh for a place I still continue to eat at despite getting food poisoning. It just happens to be the closest Chik Fil A to where I live so I figure I'll risk getting sick. Luckily the last few time I've been here, I haven't been infected. I still don't understand why they have to be so cheap on the sauces. I don't care if you want to charge me for them, just give me what I need to eat my 12 Piece Nugget. Which is not two sauces. I need FOUR. I use them for my Waffle Fries too. read more

Not a very good experience. Waited in a really long line, Sandwich and fries were cold, and no condiments were offered. Felt very rushed.

As all fast food restaurants, margins are maximized and quality goes bad. I remember when they first opened up, great in all regards and the owner was a cool guy. read more

Wish I could give zero stars...total fail on a simple chicken sandwich.Who's idea was it to slice the top of the roll??As soon as I bit into it,the roll started to come apart.The chicken was some kind of boiled slop with no taste.The rest of the sandwich was a gooey mess(also served cold).Fries cold,soggy and mealy.The person who brought our food didn't say anything,just threw it on the table.Can't believe the drive thru line being so crowded for the junk food this place serves.Never again!! read more

They seem to be completely incapable of getting an order correct and there is ALWAYS something missing. I'm finally fed up enough to give up on this location and additionally give up with door dash. Tonight, ordered dinner for the family through door dash and the kids nuggets were missing. Despite dealing with the exorbitant fees of this service, there is absolutely no recourse to fix this. You can't get in touch with anyone at door dash: you submit a form, they review it, and get back to you in 2-3 days! How does that help with screaming toddlers who now have no dinner? Chik fil a said they will credit us for a future order so, again, how does this help tonight? So now I have to go out and pick up the missing items, despite paying the bloated door dash middle man, which defeats the purpose of placing the order in the first place. This particular location, despite being the closest to my house, just can't seem to get it together enough to keep me coming back and I'd rather go to a chik fil a on the moon or Afghanistan than Newtown, to avoid dealing with another screwed up dinner. Thanks for the headaches. read more

I am a usually and go to this chick fl la all the time but had one of the worst experiences here and will not come back when they have me a full drink with what looks like a hole someone made got all over a lot of electronics I have in my car and I am very un happy with this read more

Chicken... Pros: -Tasty Chicken. -Great Milkshakes -Top tier fries. Cons: -Choices other than chicken. -Terrible soft serve ice cream. -High prices. read more

This Chick-fil-a needs some help! It is understaffed and needs improvement. Newtown does not have a lot of fast food places. This Chickfila is always crowded no matter what time of day you go. The chicken on several visits was under cooked and not worth trying to eat. Today, I ordered a salad with chicken strip on top and it came out with something else on top. I told the server I did not order this. I threw my receipt out with my straw wrapper and she kept questioning me. I went up to the desk and saw her talking about me. I said keep the food give me back my money, I didn't order this. Mind you it's lunch time, and only one cashier working. After a few minutes a manager stepped in and said it's ok I will remake the salad. Sorry but I know what I ordered. I get it frequently. Anyway, they owned up to the error. You would think I didn't pay for something. I will not be back to this location. It needs better staff who don't look at you like you stole something. read more

I have been back regularly since my review. Having overcome my hesitance about the quirky advertising with cows asking humans to eat more chickens (that's another dissertation about social morality), and eaten a few other things beyond the Sausage, Egg and Cheese Biscuit (5 Stars), I achieved the realization that I was too harsh in my evaluation before. The sandwiches are good, the shakes superior, and the playroom for kids, unique. I don't have to agree with corporate politics to appreciate the grub. Okay. I am a fan. I am willing to admit it. read more

Used to be a great location and run by capable people. Now it's just a bunch of incompetent kids goofing around. Second time I ordered catering tray for a specific time and I still had to wait an extra 20 minutes, making me late to my own party. Last time they couldn't even find my order. I won't be ordering here again. It's a shame bc we love chick fil a. read more

Not very pleased with this location when there are many other Chick-fil-A's in the area with better customer service. When bringing issues to the managers attention, he was rude & blamed it on "not pleasing everyone." I'm sorry - it's nothing about pleasing people - but getting a hot meal in a safe way during a pandemic. I will not return to this location. read more

Chick-Fil-a no matter the location is the best of the best when it comes to fast food. Chick-Fil-a always always has great and friendly service. The food is always hot and delicious. I've never had any issues going to the Newtown location of Chick-Fil-a. Sometimes the drive thru gets INCREDIBLY crowded but even during their staff will be outside getting your orders together so that the line moves very quickly. read more

Generally pretty awesome, but consistently have problems at this location. Weird red stain all over my bun last time. Cold fries constantly. And just tonight I got two sandwiches, both with no bun tops. So bummed. And cheese sauce had like a tiny bit of cheese in cup. Since I'm not driving back 20 min after a long day at work, I'll just leave this one star review instead. Thanx. UPDATE: may have been a lil harsh. Mind you chick fil-a probably one of the better fast food chains. Bad review specifically for this location. Will still go there and honestly as a company I'd give them 4 stars, but this location gets a three because they continuously mess up. Better off going to Warminster location. read more

Chick-fil-A - Spicy deluxe with missing tops. - Fast Food Near Me - Newtown, Pennsylvania

So today after returning from South America.. We all had colds so I went to the store and purchased 3 large chicken soups Which I've done before many times. Placed the bag on my car seat. So when I stopped at a red light #2 of the chickens soup went flying all over my Vehicle Seems like the lids were not securely fastened so they were basically opened. Family members tried to clean up my vehicle with no luck left big Stains over my track. When I called chick filet was told by the general manager there's nothing he could do besides replace the soups my vehicle is a mass seems like Gm had no experience in dealing with the general public Actually accused me not driving properly and that's why the soup spilled in my track What the hell I am a 65 year old woman who has driven since I was 15 years old and never had this happen before Very disappointed in chick filet of Newtown. read more

This location is just not that great. While there are people who take pride, they are overshadowed by the folks who could care less. Orders constantly are wrong, chicken is rubbery/over done, and food is ice cold. Rarely ever get Chick-fil-A anymore. read more

Love this Chic fil a, people who work here are amazing. Also met some great people here from crossing community church who were doing face painting as we ordered food for our kids. One time I ordered food for my family and realized I didn't grab my wallet. The manager who was at the register told me it's ok no worries, it's on the house. I was shocked and told him I will pay in the morning. He insisted that it's ok! Love it as well when it gets busy here because the extra time you spent in line gets you some fresh hot chicken. read more

gave me three items i didn't even order. didn't give me my fries I'm fucking pissed and I can't even go back because the line is 100 years long. every time I come here they are a mess. hire people who have their shit together it's fucking EMBARRASSING read more

i usually love this location, however i ordered the kale crunch side salad and was given spinach instead of kale and it was really soggy. see picture below. read more

Chick-fil-A - ows a salad in a plastic container - Fast Food Near Me - Newtown, Pennsylvania

This is the ABSOLUTE BEST Chick fil-A! You must always go to this location no matter where you're from! See you soon P & B God bless you! read more

I am suffering PTSD from my experience at this large joint. I ordered some chicken for my fellow party goers to munch upon. Instead of giving me nicely cooked golden nuggets, I received a tray of small lumps of meat with the simple instruction to "put it in the oven" that is all. The uneducated teen that gave me such terrifying lumps of Meat basking in oil looked at me like he was going to "curb stomp" me (as my grandkids would say) when I asked for further directions. I had to fend for myself and my entire party ended with everyone having fold poisoning from this chicken I had to cook. We threw up into the new year!! How wonderful is that?? 30 people are throwing up due to the lazy service of teens working at a fast food place that I PAID for. So I started 2015 with my peers resenting me. read more

Who doesn't like chick fil A. Always great for a quick bite....on the go out in the restaurant. We vice always quick. Drive through can he crowded but moves fast. read more

We used to go frequently to this location for breakfast sandwiches, but with the new menu changes we will no longer go there. We enjoyed the breakfast sandwich on the sunflower seed bagel that was excellent. But since that is not an option anymore, we tried the breakfast sandwich on an English muffin and it was not good-- the muffin tasted like cardboard or really no flavor at all. It is very disappointing that they took away the sunflower bagel option for breakfast plus they no longer offer decaf coffee. Some of us can not drink regular coffee; seems very unusual to drop decaf coffee in the morning from the menu. We had been customers for a very long time, but you permanently lost a good customer for your breakfast. read more

Day 2 still out of Peach Shakes. Not good at all. What a huge disappointment ! I think most people are familiar with Chick-fil-A so will just limit my comments to a few of my favorite things here: Specialty seasonal shakes: the now-missing peach shakes and the peppermint shakes during winter Tortilla soup during the winter:not sure if it's every year or if they skip years but it is awesome and I can't stand when they take it away And the sweet tea: it is usually fresh and I'd love to buy a gallon for the weekend. I have had a couple experiences where it was stale which tastes awful. can't stand stale tea Oriental chicken salad with sesame dressing is delicious read more

Chick-fil-A is always great. A shame they're closed on Sundays, but it's fine. The place is always cleaned up and tidy and the workers know their job. Not to forget, the food delish and always worth the fast food calories. read more

My wife and I frequent the Newtown, PA Chick-fil-A especially for breakfast. Not only do we enjoy the food, the friendly and helpful service is exceptional. Rarely do we have an issue with our order but the few times we did, they replace it quickly without any hassles. This location is also especially efficiently run with very short wait times even if there is a long line inside or in the drive-in. If the drive-in line is long, they usually have an employee taking your order outside to keep everything running smoothly. I am especially impressed with the morning supervisory staff, Jessica and Olivia B., who are very professional, helpful and friendly. read more

The Food here is extremely good. Usually when i go to Chick-fil-A, I am pleased with the service every single time. Except for the least time I dined here, Laurinne, the lady at the cash register, was giving me the hardest time ever when I asked for Sauces, she denied me of my request and only give me 1 sauce when I asked for multiple due to the fact that I only ordered 1 sandwich. I asked why i couldnt get more, and her response was" Your order was already free due to the coupon, you dont need anymore sauces." I felt so disrespected and disappointed by the service by this lady when all I was trying to do was eat my sandwich with sauces. Hopefully Laurinne will not be working here by the next time I dine in! read more

The cashier roasted me really bad. It was really hurtful and I would not recommend eating here. The employees are very rude and malicious.

This branch doesn't support veterans and first responders, something that this company typically prides itself on. This is the only Chick-Fil-A I've ever heard of that doesn't participate in Veterans Day and other military specials. When I came in on Veterans Day with my father, the staff was rude to me. If you are a service member, drive to the next town over and get your food there. read more

Always greeted by nice and friendly staff. Like today, Ben was in great spirits and funny. Love Chick-Gil-A. Also, wouldn't Ben make an amazing Clark Kent? read more

The service was horrible as my wife waited at least 25 minutes for her take out and the person was so rude to her when my wife inquired about her order. She did not even offer to give her a fresh hot sandwiches!!! Totally unacceptable especially for a Chick Gil-A restaurant!!! Won't go back to this location !!!! So bad for customers!!!! read more

Rude drive through employees. Forgot to order a sauce and you can see it in their face they got mad. Sorry You guys are in a rush..... and for holding up drive through a couple seconds more. read more

Order has been messed up every time I've come in and have had hair in my food on two times.

Love this chick fil a. They're always nice and the nuggets are awesome. The drive thru is usually not too long. I don't know what it is, maybe they keeps the cooking oil fresher than some other places do but the fries and the chicken nuggets are really the best around. read more

Chick-fil-A - Fast Food Near Me - Newtown, Pennsylvania