On a drive back from NYC my son took a different route around Wilmington, DE than I do. I get off the Delaware Memorial Bridge onto Hwy 13, that has a plethora of gas, fast food and bathroom stops. His expressway route leads directly to Delaware One, which requires an exit for amenities. We chose the Christiana Mall exit, which we thought would offer everything we needed. That turned out to not be the case. We stopped at several businesses to try and fill our needs. I had ordered from Chick-fil-A on the App. It's my "go to" for quick food on the road. We searched everywhere in the strip of stores opposite the Mall. There was absolutely no Chick-fil-A. Finally my son decided to park the vehicle and go inside the mall to look. He was gone for a long time but finally came back with my order. The store was inside the mall with no outside signage or entrance. It wasn't even close to the entrance. Why????? The food at Chick-fil-A's is always the same from store to store. I had my normal grilled chicken sandwich. But never would I choose this store or even this exit. The time lost was significant. read more

The staff here were really nice and prompt with my order. My complaint is the spicy chicken sandwich. Look at the size of this chicken. I'm missing meat on half a side. I had a Popeyes sandwich recently and the quality of the chicken was way better The flavor of this chicken was good. I wish it was more crunchy with more chicken as well. This would totally make me prefer Popeyes sandwich over this one read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Newark, Delaware

This Chick Fill A was fast!! We were there with our marching band of about 100, since chick fill a food is awesome, like half of us went there. The line looked long, but we had a lot of time. I was so surprised how fast it was, I only had to wait under 10 minutes and I was toward the end. They also got everyone's order right, they also looked very organized and the environment was still good ol chick fill a. read more

The people here are so kind and helpful. Kristina was very attentive and always made sure we were taken care of. This is a well-run location. read more

I didn't order food here today but I saw they have 2 ladies walking around the food court asking their customers if everything is okay and if the customers want any refill. It makes me to want to buy food here coz their customer service is awesome. read more

This is supposed to be a large chicken noodle soup.. its only filled half way and this is a very small container.. even chic fil a going down hill i asked if this was the large and they said yes i said its not even filled no response from them read more

Chick-fil-A - Large chicken soup supposed to be - Fast Food Near Me - Newark, Delaware

I ordered the 12 piece grilled chicken nuggets for $6.99 and ended up only receiving 11. It wasn't very busy when I was there, I received my order quickly, however, the tables we're very dirty. I understand that it can get extremely busy in the mall however, there were three people standing at the counter and no one in line. I'm sure one of them could of wiped down all the tables in about 8 minutes. read more

Chick-fil-A - 12 grilled chicken nuggets for $6.99 (there was only 11 in the packet) - Fast Food Near Me - Newark, Delaware

I wanted salad but the kids wanted chicken nuggets. Chick-fil-A is the go to for that.

I gotta hand it to Chick-Fil-A - they really know hospitality even in a food court. This location is inside the Christiana Mall in DE - woo tax free shopping! I got my usual spicy deluxe sandwich and sat down - as I was eating I saw a Chick-fil-A rep go around the food court checking on customers, asking if they needed refills or extra sauce...full service style.....in a food court...in a mall! You just don't see that in this day and age. read more

Not to say anything against the quality of Chick-Fil-A's food (which I love, don't get me wrong) but this CFA moved slow as molasses. Yes I made the mistake of going to this unit for lunch and yes, it's in a rather busy mall - but having to wait 5 minutes for the main staple of your menu? Never seen a slower Chick-Fil-A, but maybe I just came at a bad time. read more

Chick-fil-A - Fast Food Near Me - Newark, Delaware

Ok, Chick Fil A is pretty much cookie cutter customer service around the board. Uniforms are clean and neat, smiles are on faces and attentiveness is stellar. So, imagine my surprise when I ordered the new watermelon mint lemonade. The very pleasant young lady, Deborah, came over the refill our drinks. She stated that there was no refills on my drink. I asked her if she can refill it with anything. She went to the manager and the manager said no, because it was a premium drink. So, I paid extra, to not be able to get a refill on ANY cheaper drink? Right. read more

The Chick-fil-A always has superb service but today I didn't have such a great experience. Today I orders a 4ct spicy tender with fries and a lemonade. Once I sat down to enjoy this said meal... my eyes were met with a burnt tender. No one should experience this when trying to enjoy a nice set of tenders. The server also thought it was appropriate to savor this meal with ONE sauce! read more

Chick-fil-A - The burnt tender! - Fast Food Near Me - Newark, Delaware

No complains with chick-Gil-a fries but omfg, I found a piece of gum stick on my fries bag. This is so nasty and how did they think it's okay to do that. What if this gum was inside of my food. Please be double check your food again before u leave read more

Chick-fil-A - The gum shocks me - Fast Food Near Me - Newark, Delaware

Placed an online order for $60.66, received partial order (understandable for large order) delivered to my car, went inside to obtain the missing item (1 salad), and was greeted with hostility immediately (even before I said a word), was advised they would get my salad, five minutes later still no salad, was advised "it's coming", but still didn't get it. Asked to speak with a manager who was just as rude and advised "they have to make it". Waited longer, finally received it, got home and found it was not as requested (my fault for being dumb enough not to have checked it before leaving, but I just wanted to leave.) Not to mention the rest of the food was ice cold. I have been going to that location for a long time but this was my first time ordering on the app for pick up. It was a very bad experience to say the least. read more

Placed a mobile order today at what I thought was the Christiana Mall Mall chick-fil-a. When I got there, no order. Hum....No worries though. The wonderful staff helped me figure out that I accidentally placed the order at the other Christiana location. Duh, I didn't even know there were two. My bad. They took care of me though and got my order at this store instead! Thank you again to the amazing staff we helped me! read more

This chick-fil-a was normal, it had everything it needed to be a good mall chick-fil-a. The food was delicious as always, one tiny problem was how on the grilled chicken sandwich the customer needed to apply the sauce themselves. The one dealbreaker was how this store still used plastic straws, which is disappointing. read more

Chick-fil-A - The Chargrilled Chicken Sandwich - Fast Food Near Me - Newark, Delaware

I like all the workers there, a lot of my coworkers from my job go there on their break. We all eat at CFA and we get sad when it's Sunday and we're forced to go eat at MCdonalds. read more

So only ordered large unsweetened iced tea, asked for Splenda, was advised first that they had to get some from the back, ten minutes later I was told they had to "drive" to get some, but they did have sugar. I'm diabetic so that is why I asked for any other sweetener other than sugar. I walked down to another fast food place, asked for Splenda, was promptly handed them with a smile. In the time it took me to get back to Chik Fil A & ask to speak w/ the manager I was told the moment I walked away they "found" them. Okay, benefit of the doubt, but I did ask for a discount for future purchase, manager Hunter told me that no, she could not give me one. I'm surprised, but now they've lost this customer. Poor customer service, Hunter. read more

We were so impressed with our experience at this Chik-Fil-A location. Never in my life had I received my food, from any establishment, before completing my payment. The speed, productivity and attentiveness of the staff is worth commending. Shout out to Bettie who was in-training and showed she was well trained. read more

I just want to say here that anyone rating this place below BK or MacDo has to be nuts from both a health & quality standpoint. C'mon get real !!! This is good quality fast food. read more

The service here is amazing! Everytime I visit the staff is courtoues and upbeat. Food tastes amazing and delivery is quick. Best customer service in the mall and I've seen staff handle difficult customers with such politeness and ease that it is mind-blowing. I love coming here. read more

Quick service and very good food! One of the better Chick Fil A shakes I've had and the fries were particularly awesome. Everything came out piping hot (well, minus the shake!) and it was cooked exactly as I expected. I appreciated the staff person who stopped by my table to first ask if everything tasted good, and then later came back to clear my trash. 10/10, will dine there again! read more

Best service ever. I was so shocked I got my food seconds after placing the order and after finding a seat to eat one employee came over to refill my drinks and to see if I was okay. I felt so special lol. read more

It's located in the shopping mall's food court but it has all your favorite items. Great food, you can't go wrong with Chick-fil-a!

Exceptional customer service! The cashiers were very polite and efficient, especially Deborah who took my order. She asked me questions with a smile and didn't forget the little details, like how many sauces I wanted. The workers didn't seem stressed even though there was a long line of hungry xmas shoppers. The wait was very short considering how many orders were in front of me. As I was finishing my meal, Violet approached my table and asked if I wanted a refill. I thought she was kidding! A server who refills your drinks at a food court! What a fantastic idea! I'll definitely be a returning customer every time I'm at the mall. read more

as most fast food its fine but i like that they give back to community.