I had a very positive experience for a pick-up order at this location. The staff were so efficient and the order's accurate. By the time I showed up at the restaurant, the order's already available behind the pick-up counter. They even had the mascot greeting guests. Chick-fil-A's always bringing back nostalgic memories, as there's a location on campus when I went to college, and it's a quick service spot for lunch in between classes. read more

Chick-fil-A - The mascot. - Fast Food Near Me - New York, New York

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Looks big from the outside but inside there's nit that many seats. It was pretty clean no line. Staff were friendly. read more

Chick-fil-A - Chicken nuggets - Fast Food Near Me - New York, New York

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Put in a take out order for lunch. Order was ready upon arrival, safely tucked behind the counter. Store was super busy, was glad to order ahead. The chicken deluxe and nuggets were so good. Especially nuggets were incredible, it was perfectly cooked. So soft and perfect fried layer. read more

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This location seriously struggles with consistency. Half the time chicken is soggy and not crispy and the most disappointing is there ice cream cones. Far too often they are tiny. Like for a child. I have been told in the past that the guidelines are 3 twists but now they seem to be just 2 and really dissapointing. Would appreciate it if someone can confirm this for me once and for all. I have been to most other NYC locations and don't have these issues. Would like to know for the future so I can make an educated choice about ordering this item here, at this location again as there are enough other locations to choose from. Contacted by Richard. What a joke! Was as useless as the manager at the location, Willy. Everyone should call Richard directly and tell him how you really feel (610) 248-0119. read more

There are so many locations now. Decided to stop by this location on my way back home. Service was fast and prompt. However I was missing a drink even though I ordered the chick fil a deluxe so that was upsetting. At this location, it was the first time they asked if I wanted lettuce, tomatoes, and American cheese in my sandwich. I was surprised they asked me that because other locations never asked me that. They also asked me if I wanted fries which should be included in the deluxe so I was bewildered. The food was alright since I had to eat it an hour later after I got home so the fries became soggy, which was expected. There is some seating in this location but not as big as other locations. read more

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I stopped by to pick up a mobile order and was relieved to have waited less than 10 minutes to for the order. There was plenty of seating at this location, but there weren't a lot of open tables on a weekday at dinnertime. The Chocolate Fudge Brownie was disappointing and tasted like a pre-packaged brownie from a grocery store, but I wonder if it'd be better heated up. read more

Chick-fil-A - Chocolate Fudge Brownie - Fast Food Near Me - New York, New York

The customer service was nice and fast. The restaurant was packed, and there wasn't enough seating for people coming in and ordering. Lucky for me, i was able to grab a table right while i was picking up my food. Chick fil a is always a nice go to, but man! It's expensive!! I guess that's the times we're in now, but it really has become a treat instead of something to grab on the go. It's been a while, and i needed something to hold me down as i was heading to party. No pics for this i bussed it down immediately! Lol. read more

Every time I've gotten my Deluxe Sandwich at this very busy location, something is wrong with my order! 1. The chicken isn't crispy 2. There is no lettuce and tomato in my sandwich 3. I ordered fries, but there were no fries in the bag Note to self: Always check the bag and make sure everything's there! I hate this location so much. read more

I dont eat chicken, but I love their waffle fries. Crispy n perfect bite size. My daughter lives their nuggets. This place is clean n fast service. Love the description they put on my bag! Made me laugh how clever ur was so I fet the right order! read more

Chick-fil-A - My bag of fries N label! Made me laugh. Tiffany w blue Jacket! - Fast Food Near Me - New York, New York

The chicken sandwich was so fuckinf dry never again. Disgusting!!! Don't come to this location

I love this specific location, the employees have such amazing energy. And i dont know what they do to the food but i swear to god its so much better then say the fulton st location. the manager is soooo sweet and he recognizes faces and seems so happy to see regulars. such a positive team, everyone else makes sure youre taken care of too 10/10 read more

I went to the W22st 6th Ave location. Staff was friendly. Food was disappointing. The nuggets were literally the size of my thumb to knuckle , tiny, and not worth the $9.45 for 12, minuscule nuggets. They were crispy and tasted good but the size took away from that. The fries were soft and hardly fried. There was hardly any browning and they were limp. The sauces were good. Don't think I will return. read more

Chick-fil-A - Tiny nuggets. - Fast Food Near Me - New York, New York

They have been improving their turn around time on mobile orders. I usually wait less than 2 mins. Staff is always very friendly! Indoor dining is now also available but somewhat limited. I love Chick FIL a! read more

Chick-fil-A has opened locations in busy shopping neighborhoods. This location at 700 Avenue of the Americas is very close to where I shop with my daughter. She is a huge fan of Chick-fil-A. I have to admit the chicken sandwich is delicious. I made the mistake of reading the ingredients a long time ago. I rarely eat here but when I do I like a Sausage Breakfast Biscuit. One Saturday hanging out with the kid I made an exception. I like the chicken sandwich very plain and they always get it right. If you like Chick-fil-A and you're in this neighborhood, do a cow a favor and get the Chicken Sandwich. read more

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Who doesn't like Chick-fil-A? Those who haven't tried their incredibly good chicken sandwich, maybe? I'm a fan of their spicy chicken sandwich... that pickle added that crunch... so good. They opened one near my work and my coworkers have become regulars real fast! They even go for breakfast... which I skip, almost always. That's just over-doing it! LOL Lines out the door the first week, and during peak lunch hour but crowd has died down a bit. Use their mobile order app - it's quicker and takes only 5 mins to get your food. Clean with seatings, regular line to your left and mobile pick up to your right. Enjoy that Chick-Fil-A experience! read more

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My order is always correct and service is always great! I Can't say the same for other fast food places. Ordering is quick and despite the crowd waiting. Orders come out fast and accurate. I love their waffle fries and milk shakes. read more

Really surprised to see the bad reviews here - I grew up in the south so I've had a lifetime of Chick-Fil-A (it started in GA), and I'm very happy to finally get the food & drinks I love here in NYC. I think there have been a lot of improvements since the last reviews as well. I just stopped in today, and I was greeted with a smile, along with mints and handwipes. I also received a surprise reward in app, so be sure to use it when ordering. I ordered via the app and picked it up in minutes. There are tables on the street now so you can also sit & eat outside. The staff are very nice and helpful too. Hope you can give CFA a try again! read more

Chick-fil-A - Mar 2021 - Fast Food Near Me - New York, New York

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We all love Chick-Fil-a so this review is about this location specifically. The guy who took my order was nice enough Went to a table... it had dried ketchup on it... went to the other side, it did too. The girl who was calling the names as the orders are up had a thick accent so there were a fair amount of "who" and "did you say ____" from the crowd. Another problem is the receipts that have the peoples names on them, taped to the bag... she put them facing away from the customers.... Anyway, went back up bc salad didn't come with a fork. Went back up again when I saw salad didn't have the almonds. Got loud when the guy said "are you sure". read more

can we please normalize putting utensils and straws in the bag when the customer orders delivery. its bad enough drivers deliver my food cold. read more

The customer service lacks. The soups are way too salty! Also the diet lemonade is way too sweet! I've complained about the soups being too salty twice. The reply was that they don't make their soups; they come premade. read more

Do not order on the mobile app from this location. Literally every time I've ever placed an order, either something was wrong or the food was missing. Not sure who is in charge of ensuring orders are properly packaged and fulfilled before they are sent out but they sure can use a refresher on their responsibilities. read more

Tonight it's have the 1st time I came to this location the experience was not so good. The one lady that helped me was kind of friendly, but when I got my food the sub par quality was a shocker. When I took it back to the counter the attitude that came from the shift manager was unnecessary. My BF also had a problem with his meal and ended up getting a refund due to the reaction from the staff. I chalked it up to them being overwhelmed with the amount of customers came in, so I tried them again. This time the staff was a little nicer the lines was shorter but the store itself was a little dirty. For new location this was the unexpected. But this time my sandwich was fresh and tasty. I would come back if I'm really craving their chicken sandwiches and I'm too far from the other locations. read more

The store is fine, great location, staff friendly and professional. Got my food pretty quickly. The food seems pretty bad though; of course it could just be a matter of taste. I had the basic chicken sandwich and it tasted to me like salt + fat on a bun. The optional toppings are mostly sugar / corn syrup with oil or water. I looked up the nutritional content on their website and the salt content of that one sandwich is 1400 mg, not far from the recommended total daily intake of 2000 mg (some say 2300 mg). Anyway, no wonder that it tasted so salty to me. IF you LIKE Chick-fil-A food -- and they do seem to have lots of fans -- then I would certainly recommend this location! Personally I would go well out of my way to avoid it. read more

Service and staff here were quick and pleasant. Once we got back we opened our food and realized both of our sandwiches were over cooked. The flavor was definitely missing that signature CFA taste. Fries were the only thing keeping this afloat. Could if just been the time of night but it wasn't the best eating experience for a CFA. hopefully next time it will be better, if not going to the time square location. read more

Their chicken sandwich is overhyped. On it's own it doesn't taste that great. You definitely need one of the sauce packets - either the chick fil a sauce or the polynesian sauce to go with the sandwich. You can also let the cashier know if you don't want pickles in your sandwich. FYI - you only get one free sauce packet per sandwich so if you want another sauce be prepared to pay extra. Pretty big location at Flatiron. There is outdoor seating available. read more

Chick-fil-A has some of my favorite fast food chicken, and I'm glad they start serving lunch at 10:30 am. I'm clearly not the only one, because the last time I was at this location, a lot of the tables were already full before 11 am. They get really busy here, but the line moves quickly, plus there's always the mobile order option. The service has been very friendly and more attentive than other locations, and the employees are always around cleaning and helping out. Don't forget to use the app for rewards, especially this month when they're giving out free nuggets as a reward! read more

Chick-fil-A - Waffle fries - Fast Food Near Me - New York, New York

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Just horrible.. horrible service and i live down the block from this location practically neighbors I made it a order online for pick up on Saturday morning and for some reason it wasn't showing up in their system, talking about the situation with the manager did not help he was very dismissive and did not offer a solution! After waiting more than 20 minutes i just wanted my money back ! And he tells us "figure it out with your bank" wow just WOW I'll be telling all my neighbors about this experience and the local business around the area read more

thanks for the good service, there was a sweet girl Alya at the cash register. order was prepared quickly. really liked the service. Thanks a lot ) read more

Chick-fil-A - Chick-fil-A Deluxe - Fast Food Near Me - New York, New York

The food is incredible. The nuggets are really really delicious and the service is very nice. Everybody who works here is energized. The whole ambiance inside is pretty good with the colors and seating. read more

Everything is great. Especially Ashley one of the staff members. And the other guy was nice too (forgot his name, sorry). Store was clean and food always tastes great. Fast pickup, and warm inside. read more

10:01, Monday, October 28, 2019. 1 meal CFA biscuit First Timer and probably Last Time Biscuit was very dry that it crumbled as I unwrapped the sandwhich. Chicken was a tender and dry as well. The box of hash browns. Some were crispy yet, soft on the inside while half were just greasy and wet. Orange Juice was warm but, it was wet and I needed it to get the biscuit down. read more

I'm here right now and Chick-fil-A employee Sharon is ROCKING my world. Not a minute goes by without her offering us water, clearing our table, handing me a napkin when I got ice cream on my jacket, offering us more sauce packets, bringing us an extra bag for take-home without us asking because she knew my sister wasn't going to finish her salad. So impressed! Give Sharon a raise! read more

It was a pleasure to see Chick Fil A after a day of walking and shopping in NYC. I was craving the mac and cheese as I had it a few days before in Atl airport. The staff was friendly and efficient. The food arrived in a timely fashion. I was not impressed by the mac and cheese. It did not have the creaminess that i am used to. It was dry and did not have the baked cheese crust inside or on top I am used to. I have had it in Birmingham,Nashville,Atl metro and this was the worse. The sandwich was good. My fries were ok. I normally request double fried at other locations. They seemed confused how to do. The location was clean and so were the restrooms I doubt if i would go back as 17usd for a deluxe meal and side of mac is bit pricy. Expecially since the same meal normally cost me 13usd at airports and cheaper in stand alone stores in the southern area. read more

I was so happy to see this location open up. It's right near a credit union I bank with and I needed to get lunch one day as I was passing by. One note is that seating is at a premium; space is limited here. The upside is staff is right on top of keeping the dining area clean. It wasn't difficult or too long a wait to get my order and the food was the same quality as any other Chick-Fil-A. I'm not wild about the NYC pricing and lack of space but maybe it's more sedate a different time of day? I'll have to find out sometime. read more

I work near this location and have ordered numerous times, and they NEVER give enough fries. The picture attached is how I received my last order (I did not eat any before I took the picture). So disappointing!! read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - New York, New York

This location is in desperate need of more seating and/or a dining room attendant. Every time we come here to eat, there is no where to sit while tables remain occupied by people who have long finished their meals or people who are not even eating here at all. The food is always good and the service is pleasant, but it's obnoxious to order food and have nowhere to eat it, especially when there is ample room for additional tables. read more

I usually love them, but I got food poisoning from their Cobb Salad today. Terrible experience read more

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They did ent give me my mat for my kids meal

I ate At this location today for the 1st time. I ordered the chicken sandwich Deluxe and The 8 piece Nugget. The food was absolutely nasty. Both the sandwich and the nuggets tasted like dish soap. I will stick with the location on Fulton street and lower man read more

So this is definitely not the first time but they are stingy with the fries. If you are paying almost $13 for a meal, why would you give a large size fries for the amount of small size. I get it that it's the city prices but you are almost paying $3 more then it would be outside the city. Must also be a reason why they don't give out surveys in emails anymore read more

Chick-fil-A - Large size Chick-fil-A Waffle Potato Fries - Fast Food Near Me - New York, New York