Decided to take my girlfriend for a late lunch. Haven't eaten at this location they are always busy and don't think about it. But this Saturday I made a point to go and eat there. What a beautiful experience I had forgotten about the excellent customer service they offer. Chick-fil-A must have all the great employees. The customer service is amazing. read more

I absolutely LOVE chick-fil-a!(how could you not?!) last night, i got it and it was absolutely delicious! i personally go in store or through the drive thru and i absolutely love it because the service is always so great! when i go in store, it is always so clean and amazing. i have been to many cfa locations and had bad experiences, but i have never had a bad experience at this location once! definitely recommend going here! read more

The staff was so considerate and helpful! They went out of their way to accommodate us! We love our Chick Fil A!

This is the worst Chic fil a I've been to. Only one I've ordered a wrap with no cheese to be told they don't do special orders on premade items. They waited until I had been sitting in the drive thru for almost fifteen minutes and had made it to the window to tell me tho. When I asked why not the employee just looked at me with a blank look and shrugged her shoulders. I was then out of time to go anywhere else for lunch. I won't be back to this one. Never thought I'd leave this review for a chic fil a. read more

Stopped by at the location in new iberria while on the road for work food was hot and service was top teir as usual at chik fil a. Food came out hot and fresh read more

Had the grilled spicy combo meal and it was delicious. I never liked their regular grilled sandwich so I'm glad they have a grilled option I like now. Service was Friday's fast. The only problem I had was they didn't give me my receipt which I needed for business purposes and with the drive through line I forgot by the time I got my food. All in all I enjoyed my visit read more

Chick-fil-A - ows a hamburger and a drink - Fast Food Near Me - New Iberia, Louisiana

Great customer service ! The food was very nicely prepared and vegetables were fresh. One of the best chick fil-a I've been to.

I love Chick Fil a! The people taking orders are always so patient with us. The staff is friendly.

Apparently this chain is ok with their employees raising their voices and yelling at their patrons anytime they want. I was demeaned in the crowded drive-thru line in front of everyone, and filed a complaint with the manager. I sent an email asking if disciplinary action had been taken and I got nothing. I finally received an email back with an apology and an offer for a free coke. What a joke and how insulting. Trust me, the food here isn't good enough to warrant this type of treatment. So avoid this place if you would like to keep your day going well. I dare not go back to someplace where I'll be publicly humiliated and the franchise owner doesn't care. read more

Horrible service. The employees are more concerned about feeding themselves than they are the customers. The main reason to go to Chik Fil A is for faster and better service; however, this experience was the exact opposite. The employees are walking around or sitting around the restaurant eating and drinking, yet you will wait 15 minutes for one chicken sandwich and a large fry. A terrible chik fil a. read more

Classic chick fil a. Good service good food. Nice clean establishment. We love the place not to mention the friendly staff. Had a mess up on our order and the fixed it with a smile. Where else can you get service like that. I will always love chick fil a. read more

This is the first time ive ever sat over 15 mins in a drive thru to order food. I know it's a new location however I've been to other restaurants and I've been in line no longer than 5 -7 mins. read more

Food was classic Chick fil a with no long lines like in Lafayette. This was a win for me!!

I arrived and they were not busy. Ordered my food and sat down. After 20 minutes pass I walked up and asked for a refund because I noticed people sitting down after me getting their food. When I arrived to the counter they stated they could not give me a refund. Was offered a free meal and only stated that I wanted a refund because I was on a schedule. After going back and forth about not being able to get a refund I was offered some free coupons and was told this was the equivalent of what I ordered. I took them and retreated to my truck. I looked at the coupons and noticed they were only for a biscuit. Walked back in and was told this was all they had at the moment so I left with no food and 10 dollars gone from my pocket. They were very nice but this is a horrible way to do business. Typical new Iberia style!!! Guess this is the last time I will give them any of my hard earned money read more