Ordered in the drive thru Got our food and got parked for our drinks Sat and waited for 45 minutes at least for the drinks read more

Food: "fast food" with quality ingredients. Though Chik-fil-a sells lots of chicken and waffle fries, they also seem to have better options for healthier foods, compared to other chain restaurants. Open for breakfast, lunch and dinner everyday, except Sunday! Treats or desert include: cookies, milkshakes, fresh fruit and ice-cream. Love the tortilla soup in the winter months! Service: this particular Chik-fil-a is always busy, always. This place used to be located in Regency Mall, but glad that's a thing of the past so they can offer different ways of ordering the food- order ahead and pick-up via curbside, dine-in, or drive-thru. Nonetheless, the service is great and the staff is efficient with getting the orders out! Value: typical 'fast food' prices, yet much more tastier than Wendy's, McDonald's or the such. Entrees start at around $5 and meals start at approx $9. Ambiance: typical fast food ambiance, yet with cleaner/managed restrooms and a crew that will do all things "with pleasure" (pun intended)! Location: 5315 Washington Ave, Mt. Pleasant, WI. Across the street from Panera Bread/ In Front of Piggly Wiggly read more

Chick-fil-A - inside dining area - Fast Food Near Me - Mount Pleasant, Wisconsin

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Sat 20 min in the parking lot for two biscuits and two hash browns. It was 9:40am when I placed my order. Had to stop two employees and ask for my meal. The second employee said "oh they couldn't find you in the parking lot because they had the wrong color of car." I asked for fresh foood and she went back in and came out with COLD HASH BROWNS! Poor service and this has not been the first time. RACINE LOCATION is struggling. Good customer service goes beyond "My Pleasure". read more

Incredibly unreliable service. Several times now we order through the drive thru, pull up to the window to pay where they confirm our order, we pay, and then are given someone else's order. at this point we're going to have to check inside the bag each time to make sure we are getting the right order, but it's so annoying to get home and realize we've been given someone else's order. Also, what's the point of confirming our name and order if they aren't making sure it's the one they are handing out read more

usually really great, but they forgot a meal. customer service offered me a voucher but no refund. skip the drive thru!

The staff never double checks the drive thru bags. Always forgets items. So not recommended for the drive-thru.

This is reliable eats honestly, at times they can mess up orders during a rush. I'll still always eat here unless they begin to not serve as fresh food as they usually do I love how quick and friendly they are when serving your meal and making sure you have your sauces and napkins. Friendly walk in environment, for sure easy to order meals! read more

Chick-fil-A. I can't even begin to explain to you how badly your food makes me want to squirt. Anytime I ask my mom for Chick-fil-A and she says yes, my bussy flaps open wider than Trisha paytas legs on onlyfans. I love the 6 piece chicken tender meal and omfg the Chick-fil-A sauce just makes me want to fall to my knees it's amazing. Like if you told me that you would give me unlimited Chick-fil-A sauce if I kicked a baby, let's just say that baby's getting drop kicked as hard as fucking possible and I will be taking that sauce yes ma'am. I love your ice. I love when I decide to be healthy and get the grilled chicken sandwich. Just know that your the only restaurant that I would be willing to get diabetes from. And I'm halfway there so thank you. read more

Chick-fil-A - The lard toe - Fast Food Near Me - Mount Pleasant, Wisconsin

This chick til a has gone down hill, no coordination. Fucking 20 minutes in a drive through with 3 people in it. Orders always missing something. Sad sorries and slaved my pleasures, read more

Put in an online order tonight and drove across town to get to the restaurant and the drive thru was blocked off at 9:50. my order was set for drive thru and so pulled into parking lot and was straight up ignored by employees until I called. Charged my car but now have to wait for refund without the food I placed ahead of time. Service has definitely downgraded over the past year read more

Unfortunately the service at this location has completely fallen off. Love the food but last few times we have gone the wait time was completely unacceptable. Staff seems disengaged and not properly trained, an indictment on management more than anything. read more

Absolutely amazing customer service, everyone greeted us when we walked in, and the food was great!!

Wow didn't know this was a medium frie, I'm tired of always coming here and they are always forgetting things, or my soda taste like seltzer. I go to this chickfla 2-4 times a WEEK. I've started going less cause there's always something wrong. I paid money and i got a small portion of fries. It's ridiculous. read more

They have poor management. Overwork employees. Food doesnt stay hot past them taking it out of the fryers or ovens

They know how to do chicken . They have quality employees and consistently remain one of the busiest food places in Racine. . I can't think of any place that is so steady with a great customer flow which they do a good job of processing orders. read more

I have gone here at least 4-5 times. Each time the order is not correct. the chicken dry the waffle fries cold and old. I recently sent in a review to the company . Jason sent me a coupon for a meal. Ordered the meal yesterday. grilled chicken club.....tasteless and dry. Lemonade watered down, and did not receive the icedream---did not realize it till got home. order number 2937537---went on line to write a customer support ticket. site doesn't work for any suggestions etc. Won't be returning. chicken wrap----wrap is terrible. order the half and half tea and lemonade-----got straight tea. this is just a poorly monitored and customer focused place. Don't bother closing on Sunday's, the religious held thought doesn't hold up when the service/food doesn't support that ideal. read more

I did a mobile order for breakfast, it was submitted at 10:21. When I arrived at the restaurant the cashier asked for the name. She then asked me to click "I'm here" while I wait. When I went into the app it showed I had no pending orders. The cashier stated that she just saw the order in the computer but it was gone since it was now 10:32. Either way, I was charged and now the food would not be served since breakfast was over even though it was submitted before the change over. I will be credited for the transaction in 3-5 business days. Very frustrating. read more

This is such an amazing Chick-fil-A and I will tell you why. So I am an athletic trainer for a men's volleyball team. We just won a the semifinals for the NCAA nationals tournament and were looking for a place to eat a post game meal. Unfortunately Chick-fil-A was about to close, it was the quickest quality option for the guys to grab food and head to bed. It was 9:53pm when we sent one person in to see if a team of 23 guys and four coaches could come and grab food. Even though this location closed at 10pm, THEY SAID YES! What a blessing! Not only did they say yes, but the staff cheerfully greeted us as we came in, did not mess up any orders, and were very patient and efficient with handing out our orders. I never saw one person without a smile on their face. If they were frustrated we could not tell. If you don't know by now, Chick-fil-A food tastes fantastic and they have many healthier options than other chains. I got the superfood side salad (instead of the fantastic waffle fries) along with my Deluxe Chick-Fil-A Sandwich. The restaurant was clean and well decorated with flowers at each table. Thank you so much for your kind service Chick-fil-A. read more

Food is always at least decent. This is about the service or lack there of. I waited inside for over 20 minutes and had to go up to them and ask where my food is. They acted like I was lying and wanted to see a receipt. I said I have been standing in the lobby for 20 minutes with a big bag of ice and you never gave me a receipt. They asked for my name at least 4 times and finally said they would get me some new food. They finally gave me my food and threw in a cookie and shake. I had to ask for a new bag of ice which the person basically dropped in my hand and I left, with the shake on the table, because they still forgot my soda. I didn't want any of their free stuff just my order correct and on time and that seemed like too much of a hassle. It seemed like I wasn't the only one having a hassle inside. Please if you visit this location it seems like they only care about the drive-through so stick to the drive-through limits all contact with personnel as much as possible I gues. read more

Really good food and very friendly staff. Nice alternative to burgers. Fast service. Everything is hot and fresh. Great Mac and cheese. Make sure you try their own Fil-a on their nuggets, it will become a favorite. read more

Always great food but I'm tired of waiting 30 minutes in the drivethru. Two stars deducted because of this. The fries were a tad greasy this time. read more

Very Disappointed,this is my 3rd time getting "chewy chicken" , i will not be back at this location there is always something wrong.. as for example when we went today at first they forgot our sauces after they confidently told us they were already in the bag. It sucks going somewhere and the food is gross. The experience is always bad! read more

First time at a CFA on day 1. Very busy and somewhat slower than normal but it's day 1 and I'm sure it's already up to speed. Typical friendly service that is key with their company culture. Sandwiches were hot and the tea was cold - all you can ask. read more

Got sandwiches here tonight. There was a blonde hair on my sandwich. I am a brunette. Disgusting. Will not be back.

I really like this place. It's very clean and the service is awesome and friendly and the food is good, defiantly a step up from standard fast food. The play area is quite small but it is not meant to be something that kids play on for hours. read more

I love Chick-fil-A. They have an extensive new menu...soups, nuggets, and even breakfast. Their spicy chicken is awesome. Gives you a little break from burgers! Everything is cooked in 100% peanut oil. read more

Chick fil a is by far one my favorite fast food places. The service is good and despite the long line they are usually quick. But I've getting so frustrated with the quality of my food at this location. My fries are almost never full, usually not hot either. My strips are so inconsistent when it comes to how many they put in the box and how big they are. And then today I got 3, 4 pc nugget kids meals and one of them only had one big nugget in the box.. how fair is that to explain to my kids why one of them only had one nugget for his lunch? They have messed up several times with either forgetting a sandwich or just giving us inconsistent food through out the last few years. I used to call and complain but I'm kind of over it now. Wish we had another chick fil a in town to go to because I still love the food. read more

Chicken nuggets, chicken sandwich and fries are money. Cleanliness of the store very good and employees are probably the nicest and cheerful of any fast food restaurant. Breakfast bites and hash browns are really good but stay away from the coffee, not good. read more

Great food! I love it for breakfast, lunch and dinner! I also enjoy the free item at breakfast. You can try something you might enjoy. It's made my day a couple of times read more

I just love this place the food is great! Freshly spun Milkshakes and freshly squeezed lemonade makes it feel like summer is just around the corner. The employees are awesome and always there to help. They have free breakfast once a week and it's the best around for fast service :). read more

Been there before and had great service. But in went through the drive thru the other morning and my chicken bagel was awful. Small piece of chicken. Totally not worth the money. Always check before pulling away. read more

Chick-fil-A - Fast Food Near Me - Mount Pleasant, Wisconsin

We came in with a bus full of people and they gave us our food in less than 2 min. Very friendly workers and handled us very well

Best service ever . I don't even know how the manager on duty knew i walked in with my 3 yr old son, but he stopped at our table and gave him an ice cream! Love this place . Fast service and it's always clean. I also LOVE the children's placemat idea . Thank you for being such a clean family friendly place . read more

Loved Chic-Fil-A food to begin with, but this new bigger location is great. Table side food delivery and refills have always set this chain apart from other fast food establishments. Staff here are very courteous and seem to enjoy their job. read more

Always a delicious spot for a quick chicken fix. The original Chik fil A is always a fan favorite. Their grilled chicken sandwiches are especially delicious as well. The prices are reasonable and there is choices for the whole family. When your craving a delicious chicken sandwich, bypass CrapDonalds, Wendys, and Hardees and hit the chicken spot that is across the road. Happy eating!!! read more

My card wasn't working and my cashier gave my meal to me free. She was so polite and she complimented my hair. :) And a manager checked on me as well as other customers to make sure everything was okay. This location definitely deserves 5 stars. read more

The thing that makes this Chick fil a great is their customer service. Everyone is always friendly and welcoming. We had them get our order wrong once and the manager hand delivered the corrected sandwich to our table and was very nice about everything. Plus their drive thru is quite fast :). Plus the food is good! read more

I am very impressed with Chik fil a. They have the fastest fast food service of anyone. The food is great and on Tuesday mornings they give you a free item with your order. Their restroom was clean and the tables are clean. You get free refills on drinks and the workers are very friendly and courteous. read more

Great fresh food. Polite servers. Reasonably priced!! So much better and feels so much safer than the previous gang banger ghetto location in Regency. I love this place!! read more

I went to the drive thru around 7:00 a.m. The sign said there would be a free breakfast item from 6:00-10:30. I did not receive a free breakfast item. I ordered a sausage egg and cheese muffin combo with orange juice. The total came to normal price it should have been. The food was great, like usual. However, the customer service was just ok. I want to know if anyone got a free breakfast item at this location and what was the free breakfast item. read more