My coworker ordered lunch for online pickup at this store yesterday. We were working on a project and wanted something quick and easy since no one brought in their lunch. Ordering online is very easy and our food was ready at the estimated time, which was great. Unfortunately, there was two errors with our order. When my coworker was divvying up the meals to the group, we found that I only received one sandwich when I ordered two and my coworker received a plain chicken sandwich when he ordered a spicy one. Well, when I bit into my sandwich I realized I got the spicy one and did not receive pickles like I ordered. My coworker got lettuce, tomato, and pickles on his sandwich when he didn't order any of that; that is what I ordered (x2). I honestly didn't want to eat lunch from here to begin with because this place is always so packed that you can't barely get into Home Depot parking lot to get work done. I don't understand the craze about this place, the food is just ok and they charge .20 per topping when they only give you one tiny piece to lettuce, one slice of tomato, and three pickles. My coworker could have done a better check on what was ordered versus what was in the bag but we were feeding 5 people and everything was stuffed in one big bag with fries and a drink carrier, ready to go so he trusted they got everything right. It is what it is, its fast food that is just ok if you need something on the fly but I wouldn't go out of my way to come here for lunch again. read more

Came for breakfast.. it was a maze to find the drive thru line. As expected the staff was bubbly and friendly. First time trying the frosted coffee and I loved it. However, my hash browns were not hot nor crispy which was disappointing. The bacon was also gross, I had to throw it away. Three stars for the staff but I probably won't be revisiting this location. read more

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I ordered breakfast on the app. I arrived and checked in on the app at 10:29. I waited in the drive thru line and got to my person to give my order after 10:30. I did not get my breakfast sandwich. You just be THERE and speak to someone before 10:30am to get chick fil a breakfast. This location replaced my breakfast sandwich with a lunch sandwich. AND they gave me a card to get a free sandwich in the future. This is why you choose chick fil a! read more

Chick-fil-A - Fast Food Near Me - Lake Mary, Florida

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The drive thru and curb side services are always incredibly efficient, even when the lines are insanely long. The orders are usually right, but I have experienced a few times where an item has been left out. They have handled refunds or free items on future purchases very well, though. The new pretzel bun chicken sandwich is very good but kind of dry - you definitely need to use the sauce they give you. The fries are always hot and the lemonade is tart in the best way! read more

Chick-fil-A - Pretzel Cheddar Club Sandwich w/ Chick-fil-A Filet - Fast Food Near Me - Lake Mary, Florida

Have made this stop multiple times times. Staff is always friendly, service is quick, food has been fresh, and the place has always been busy. This morning wasn't any different. The bathroom on this day was a disgrace for 10:30 in the morning, needs attention, I did let the staff know. It was not up to this businesses standard. read more

Chick-fil-A - Counter - Fast Food Near Me - Lake Mary, Florida

This place is always packed but never any long lines inside even with a few people inside and some in the drive thru. The food is good but a bit overpriced, for $9 you get a combo meal with a sandwich and fries and a drink. Overall good ambiance, the places is kept clean and staff is friendly. read more

Chick-fil-A - Fast Food Near Me - Lake Mary, Florida

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I absolutley love Chick-fil-A! I don't come often, but when I do, I am never disappointed. I am a simple purest, and all I ever order is the Original Chicken Sandwich- so good, and I love the way the bread soaks of the juices. The staff are always friendly and smiling, which is amazing considering how busy they always seem to be. The one other item I love is the Chick-fil-A Nuggets, a friend of mine always has them at her Christmas party and they are always a hit! I come to this location with my Mother-In-Law as it's close to her home, and she loves it as well. read more

Yes, I have had Chick-fil-A before. It is great. But, would you believe I have never been to a Chick-fil-A before? Yes, this is my first time going to one of their locations, and it was to the drive through. As someone else noted in the reviews, the flow of traffic here is not very clear. Thankfully, well, maybe not since I did not have anyone to follow and thus guide me, I was the only one in line. I felt like I had zero clue as to what I was doing. Anyway, I order the Chick-fil-A Grilled Chicken Club Sandwich (which was great), and then where do I go? You need to drive around to the complete opposite side of the building to pick up your order. Yes, the ambiance of first time confusion didn't pair well with the super nice workers trying to service and ignore your confusion at the same time. read more

It's always excellent service at CFA. Shout out to Jaz who was patient with us ordering in drive-thru. We got the CFA sandwich and 12p nugget meal. Everything was included in the bag! read more

Please do something about your curbside parking before there is going to be an accident. Cars are cutting through the curbside parking which is supposed to be one way according to the signs to get to the drive-through to cut the line. I almost was hit today so please do something about this. While I was waiting for my order within two minutes, I at least saw eight cars go the wrong way into curbside parking. It's just a matter of time. If it hasn't happened already, it will be an accident and someone will blame Chick-fil-A for their parking lot structure. read more

Chick-fil-A - One way. - Fast Food Near Me - Lake Mary, Florida

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Usually everything is fine here but today (and some other days) my fries were stale. Also I didn't receive a straw for my drink. I hope they can streamline fresh fries and a straw because it's a basic expectation of a chick fil a to be provided with those things. read more

The quality of their food has gone down so much. Their chicken sandwich is disgusting. Never again!

Very convenient location. Fast friendly service from employees. The food was excellent. I dined in at this restaurant and it was clean and many employees were around checking on you to see if you needed anything. They actually got me more sauce and extra pickles for my Chick-fil-A sandwich. This is an awesome place! Way to go! read more

#1 Combo with Sweet Tea and light ice is always my go to. Never disappointed and always filling. Service is quick and the line never stops. Place is clean inside and out. Employees are friendly and very helpful. Busy area but somehow they keep everything moving smoothly... read more

As always great service great food great smile never have to wait to long in line always a fantastic experience

Like at many other CFA locations, you need a certificate in logistics to be able to manage whatever bastardized way that the store has for getting on/off the property. If you've ever been to any CFA then you know that they do a horrible job at designing the stores. Even newer ones are built with far less square footage then they actually need for parking & seating. This of course means that stores especially since the beginning of the pandemic have gone out of their way to reroute the flow of traffic to accommodate how insanely busy they usually are and attempt doing a double drive thru that the store wasn't initially built with. At this the location the road with the arrow for entrance to the property has been rerouted with cones/signage as the exit road and for mobile orders only but for the drive thru you need to head two parking lot dividers down and then parabola loop back to the store to find the start of the line. Kind of crazy, but they don't have the space and the surrounding lot is super busy with a PetSmart and a Home Depot. On to the food. Usual set with two regular nug meals and a chicken sandwich meal. Even though I asked for no pickles on the sandwich they were there anyway and unlike most CFA locations that give copious quantities of sauce for nuggets, this location I guess is enforcing a new rationing policy at 1 sauce for a 12 count nugget meal. Womp-Womp-Womp. It was middle of the day and the on/off property time was give or take 10ish minutes which all things considered wasn't too bad considering how busy they were. Not a big fan of the sauce rationing and getting on/off the property was harder than it had to be, but overall we knew everything would be all right when the staff made sure to tell us to have a blessed day when giving us our food. Amen. read more

Chick-fil-A - Fast Food Near Me - Lake Mary, Florida

Best chick fil a in the central FL area!! Always great & friendly service. I'll drive out of my way to come here. Really clean as well

Friendly, clean, quality, quality and fresh hot food. Love the frosted lemonade! Highly recommend chick-fil-A

Fast service. Friendly, helpful staff. Effective drive thru service. Food tasted great.

9.15 AM at October 2 2024 in the morning and not busy there was a middle age old man wear red jacket ignore me as a Customer inside the restaurant no greeting at all in the Chilck fil A west Lake Mary. read more

Very well run restaurant with great food. Service level is what others strive to be. Prices are fair, especially considering other restaurant prices these days. My go to place when I'm on the road or at home read more

This is my go-to location for whenever I'm craving Chick-fil-A. It's overall a pleasant experience with good quality food and clean atmosphere , but I deducted one star because I have had to wait an extended period of time for my order when I arrive at the delivery window during when it wasn't busy several times. read more

Chick-fil-A - Caramel Crumble Milkshake - Fast Food Near Me - Lake Mary, Florida

I figured I should update my review since I have 53 check ins, lol. Even though I hated this location being closed for renovations I'm ecstatic about the changes made. They closed one of the entrance/exit which caused not only traffic buildup, but frustration between customers trying to enter and others trying to leave. The dual drive thru is also a plus. I enjoyed this perk at other locations and with this location being as busy as it is this change was a must. The employees are always friendly which is what this restaurant is known for. This doesn't pertain to only this location, but I love the rewards program. With the amount of times I frequent Chick-fil-A it's nice to get freebies. I'm no longer hesitant to visit this location. read more

Chick-fil-A - Spicy Southwest Salad. Good healthy option. Opt for the chili lime dressing for less calories. - Fast Food Near Me - Lake Mary, Florida

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This location was recently renovated. They tore the whole thing down and rebuilt it. Now there are two drive through lanes with real assistants. Parking spaces are a little trickier to get to now though. Service was fast. I ordered a chicken sandwich without pickles. I didn't have to wait very long. Drive through staff were friendly and called me by name! A chicken sandwich is less than $4. Not a bad deal. They even offer you a choice of sauce if you want some. There was no pressure to buy anything else. I got the sandwich for free. They are always giving out promo cards and they partner with Orlando Magic. Great company. Glad their employees get a guaranteed day off on Sunday. read more

Chick-fil-A - Thanks for the free sandwich! Wahoo! - Fast Food Near Me - Lake Mary, Florida

I decided to give this location a try today during lunch rush. They were surprisingly fast. My food tasted hot & fresh. The staff was very friendly. The chocolate chip cookie wasn't my favorite. However the tortilla soup was amazing. I appreciate that this drive thru isn't as crowded due to the extra space they have. Overall positive experience. read more

This is my go to fast food place. Delicious, efficient, fast and always careful with my allergy. This applies to all the Chickfila's but especially this one in Lake Mary. Donny be scared a way by the lunch lines, they move quick. But my favorite way to order is mobile ordering. Order before you get there, pull into a designated pick up parking spot and enter number. Sir in your car for a moment and then your food arrives. TaaDaa! Quick, safe and no contact. read more

Chick-fil-A - Delicious, bag separately, gluten free,ahhhh! - Fast Food Near Me - Lake Mary, Florida

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It's been awhile since my initial review and I can safely say that I can give this location five stars now. I frequented this location since then and have always had a great experience. They have nailed down the well-known Chick-fil-A efficiency and always have the best customer service. My order has never been wrong and the food has always been super fresh and delicious. Thank goodness for their spicy chicken sandwiches with extra pickles and a large diet lemonade! read more

Chick-fil-A - Dinner- kids' choice - Fast Food Near Me - Lake Mary, Florida

After a long day of hard work, there's nothing better than being treated so great at the drive thru with Alex's patience and respect. He rocks! When we pulled up to the window, Shawnty took it to another level. Her great energy was contagious, and she even gave my fat boy a big big pup cup. $moke says thank you and that he can't wait to come back! The amazing customer service made the food taste ten times better. Best CFA, hands down. read more

Very polite employees:)) yummy food and delicious tea ! Freshly made too ! This is a really clean restaurant!

Inaccurate order no sauces and they gave us a spicy chicken sandwich w my dtrs to go order . That's pretty annoying

Continue to have awful experiences at this Chick-fil-A. Waiting for over 20 mins, had to go inside and get my order and was told they didn't see my car at the parking spot I was told to park/wait at. Complete waste of time. Will not be wasting anymore money here. read more

Chick-fil-A - $2 for a couple of leaves? - Fast Food Near Me - Lake Mary, Florida

I always love the experience of chick fil. My food today was a total disaster. Food was as if they poured the whole bottle of salt on my fries and my 8 pcs nuggets were salty as well, the only good part about my meal was the strawberry milkshake hints on why you recieved one star. Im so disappointed in my order , My Dad's chicken sandwich was cold and the whole order was a rush. I didn't even eat my fries because of the amount of salt on them . I hope this review is acknowledged because this was a total disappointment. read more

Chick-fil-A - Fast Food Near Me - Lake Mary, Florida

Chic a boom is always awesome. what amazes me is that no matter how ma y cars are in drive through you are out in 5 to 10 minutes. Service is always superb which is probably a reflection on management. I love there willingness to provide superior service. Prices are reasonable about 8 to 10 dollars a person. If you must have fast-food then you must have chic fil A read more

Not sure why the chicken biscuits in the morning are always soggy and the iced coffee turned into small only? But at least the service is always great. read more

Fast & Friendly service. Everything nice and hot. Condiments in the bag and napkins.

This newly renovated Chic-fil-a is a great lunch and breakfast spot in the area. With that being said, if you're coming during those times, be prepared for a crowd! I highly advise on downloading the Chic-fil-a app and ordering your meal, and walking in to pick it up, instead of doing the drive thru. The staff is always friendly and the restaurant inside is very clean. Keep a look out for their seasonal menu options! read more

The food is good and the people are nice. I don't recommend using the app I waited 2 hours to get my food delivered and I called the store and no one answered. This is not the first time. It said the food will be here in 30 mins but took more then that read more

This is not my favorite location. Even though it was remodeled recently, the whole drive thru process is still confusing and I watched several cars that were behind me get their food before me. I only had 1 meal so it was not a large or confusing order. The chicken nuggets were good but I don't think the fries were fresh so that was disappointing. My frozen lemonade was delicious as always so at least that was positive. I think I'll stick to the Casselberry location I normally go to, I always have a positive there. read more

This is by far the worst chic fila I've ever been to I've tried multiple times to give them the benefit of the doubt because I work as a manager in fast food myself but every single time I call ahead of time they still get my order wrong and they never make it right by contacting m. i call when the order is wrong and they're rude !! ive been cussed at and hung up on! I don't understand isn't chic fila known to have the best service?! Absolutely not this one. read more

Chick-fil-A - Bread just crumbled from how dry and stale - Fast Food Near Me - Lake Mary, Florida

This is my favorite location, it's the busiest one I've been to but still my favorite. They've recently tore down and rebuilt this location making it more convenient for the heavy traffic that comes through at breakfast and lunch time in the corporate Lake Mary area. The staff are friendly and extremely fast in providing the orders. They deliver to your table and even chat with you a bit making it feel like anything but a fast food place. I always grab the grilled chicken club meal, it's my favorite, but I've recently discovered their chocolate chunk cookies that are simply amazing. Highly recommended for those indulging Fridays! Go back? Yes! read more