So, I've been to Portillo's in the Chicago area and loved it. So glad I found this one in Katy…read more The Italian beef with cheese is so freaking good. It's messy and delish. You will need a lot of napkins, a lot. The regular Italian beef is also good. We usually have to order them to the house to quench our beefy desires. Now, that there's one near'ish me. I'm going! I dream of that Sammie (sandwich, for non Sammie eaters). As I write this, I can almost smell it. Ps. Don't pass on the Italian Giardiniera. I like the hot one. Marconi's from the Chicago area as well! I also order that for home use. Bon appetites! As for building ambiance and what not. Typical for chain restaurants. I don't go there for that. The ppl were nice and the place was clean. I do like to an early lunch to avoid the rush. Peace out!

Things started off pretty rough with the unresponsive order kiosk. I had to start my order over…read moretwice because I couldn't get the screen to move up or down. Super lame. Restaurant was pretty clean, not super clean. They announce your pick up number over a muffled speaker which is almost unintelligible, so you really have to watch the screen. Overall, eating in the restaurant is a fairly cold, corporate experience. But I have to say, the beef sandwich was really good. Fries were solid too. Maybe ordering online and eating at home might be the play here. Go for the food, not the atmosphere or customer experience.

Although there was a long line, my food was ready in no more than 10 minutes. Food was delicious,…read moreI'd definitely go again

I would love to have given it a 5 star review but the cashier Fernanda had a STANK attitude. She…read morewas looking me and my mom up and down and talking crap with her coworker. Unnecessarily rude!!! I hope she's fired. How do you work customer service and dont know how to treat folks??? Unbelievable.

Believe it or not, this was my first ever visit to a Raising Cane's and my experience was wonderful…read moreat this one in Katy, TX. My cashier greeted me promptly, always smiled, wore a hot pink shirt, and was just overall very enthusiastic and welcome. I ordered the Caniac Combo. Chicken and fries were cooked well. Nothing was dry. Sauce was good and the size was perfect for how hungry I was. Well done!

Always a favorite!! Delicious chicken and dips! I love the fries and great ice!…read more Service is always fast!

"DAMAGE CONTROL" On…read moreyesterday, I placed an order through Doordash and requested no bread but called and asked if I could substitute for more pickles. The cashier asked the manager and she was willing to accommodate me. That was nice of her because she could have said no. My order consisted of a tenders basket (Nashville HOt) and large kale salad. It arrived via door dash excellent delivery and kind driver. I opened my food and the SPICY SMELL was literally unbearable. I then started thinking maybe I am being sensitive. I cut a piece and tried to eat it and almost choked from the pepper. REMEMBER I am originally from NOLA so SPICY Is my forte. I immediately called the store and was asked if I wanted to come in or get a refund. I requested a refund than the cashier says " I don't know if we can do that so let me check. I waited a few minutes, then I continued to wait , then I hear staff laughing in background, then someone says "ISN'T THAT WHAT SHE ORDERED" at this moment I became frustrated. I had been busy all morning and needed to sleep for work that night. I headed to the store and you would not believe once I arrived at the store, the cashier was helping customers, and the PHONE WAS OFF THE HOOK by an unoccupied cash register. I immediately requested the manager in a calm tone. The manager VERENICE arrived at the front counter and greeted me. I was so furious so the first thing I did was show her my phone and the phone off of the hook. I was on HOLD for 24 minutes see picture below. She proceeded to apologize and attempted to explain they the call was missed. I further explained that DOOR DASH prices are higher so offering a person to come in the store is not the bet alternative. I ordered DOOR DASH for a reason and it is a huge inconvenience when I have to arrive in store to correct a worker's mistake. SHe understood exactly how I felt and offered a solution. I also requested for her to smell how hot it was as well. She proceeded to tell me they are using a new seasoning and she believes the person put too much. My rebuttal was you have to be more careful in preparing food like that for a customer knowing there is a difference. I know you may be confused at why would I still give them 4 stars because as the MANAGER she listened to constructive criticism, offered a solution and made sure I was satisfied. I believe it is very important as a REVIEWER to be honest and fair while also telling the truth along with offering a the solution. Whomever is the owner of this franchise I am sure you may be disappointed with the "24 minute hold time" but you should be more proud of having a manager in place who does damage control and encourages the customer to return for a better experience as well as fix the food again.

Urban Bird Hot Chicken offers one of the best Halal fried chicken tenders in the fast food game…read more Upon entering the ambiance provided an energetic vibe with TV setups and clean surrounding knowing that the food will be a hit. The service is kind and helpful when asking questions about the different types of spice levels. Highly recommend to try since everything on the menu are flavorful.

Omg! I was craving bbq and my boyfriend brought me here. I was overly impressed by the quality of…read morefood, the price and amount of food! The service was not too friendly but nonetheless was not rude. Overall ambiance of the place is very lively. You can tell people come here because of the cleanliness. Everything has a designated place. I am highly satisfied

We tried this place on a visit to Tx. It was pretty good. The brisket was very tender and the…read moreturkey was delicious! Pulled pork was ok and the jalapeño sausage was fantastic. We thought the beans and potato salad were ok too. Service was really good. They were really helpful to help us understand how the menu worked since we had never been there. It was nice inside and really clean. We would go back again.

i LOVE the burritos and bowls. the handmade tortillas along with the specialty tortillas make it so…read moremuch better than chipotle and other places alike. service is always nice, never once had a bad interaction.

I ordered a chicken burrito with a cilantro tortilla flavor and let me just tell y'all their…read moreburritos are actually really good. They did put too much rice in my burrito but next time I'm going to go in person instead of ordering it online the sauces make the burrito like 10 times better. The chicken is actually seasoned thank God. The quality of the chips and salsa was actually pretty good. I would definitely be coming back

Customer Service: 5 Stars Cleanliness: 5 Stars…read moreQuality of Food: 5 Stars Entertainment: music / TV / volume etc. no complaints Restrooms: Clean and don't have a stench of urine or other unpleasant odors. Offers beer, wine, and happy hour The old school Burgers I'm used to: Toast their buns and I love a toasted bun. They also offer Turkey burgers. I've tried the turkey burger once and the meat patty reminded me of a smash burger style post so next time, I think I'll get two. I also customized the burger with bacon, blue cheese, pickles, and a hard fried egg which made for a nice addition of flavors. Queso tasted home made. Cleaned the bowl! Sweet potato fries, let's say they've managed to achieve a nicely cut proportionate fry with the authentic sweet potato flavor and texture that's not soggy.

I've been on such an old school style cheese burger that I had to check out "Old School Burger"…read more Wife and I headed over for a late lunch and crowd was small. Menu had a lot of burger variations so we selected the BBQ Burger w/ FFs and we split it. Burger came out pretty fast. And it was spot on. Thick patty, crispy bacon and a good BBQ sauce. Patty was still juicy, just like it should. FFs were crispy. Really good meal and just enough for us. We visited with the waitress and she said the restaurant was her parents. I had noticed that they do breakfast tacos and papusas. She said he mother was from El Salvador and the papusas were legit. Guess what I'm having the next time. Hearing their story was great - nice to hear someone succeed. They have beer n wine and a happy hr. If you like old school burger you got to try Old School Burger.

Fresh chicken off the grill, nice place could use a clean at the salsa station, service was good…read moreand friendly. Hey it's fastfood but better choice than Whattaburger when in Texas.

The bowls are a good size and filling. They have keto specific options like grilled chicken or the…read moresalad bowl that comes with extra grilled chicken and options for kids. They aren't the fastest, but you can watch them make grilled chicken in front of you and they have a salsa bar for options.

Really nothing bad can be said about this place. as a matter of fact, not only is a great…read moreentrepreneurial study. It is probably one of the better Greek restaurants in Houston. First, let's talk about the service which is extremely efficient you order at the counter and the weight staff brings out your meal shortly thereafter. The ambience is very plain like a diner very simple but very clean and so if you wanna grab some wonderful Greek food especially a Gyro you'll find no place better at least on the west side of town. The salads are wonderful of which I had a Greek why not I'm in a Greek restaurant but it was chalk full of wonderful, lettuce, tomatoes, cheese, onions, and had a great dressing. In addition, I had a Gyro, which I really didn't even eat until later that day because the salad alone was filling. The owner happen to be in on this particular day as he often is in his restaurant. What a pleasant man we discussed what was going on in our community and then what his experience was in Michigan. He's always a delight to speak to. I would highly highly recommend Papa gyros..

One of my favorite things as a Realtor is working in different neighborhoods is discovering…read moreincredible local spots like this one. I stopped in before an open house nearby, and it ended up being such a highlight of my day. The moment you walk in, it feels like a true family-owned Greek diner--unpretentious, warm, and inviting. Chris, the owner, welcomed me with a big smile and took the time to walk me through the specials, which says a lot about the pride and care behind this place. I ordered the gyro combo and it was next-level. The meat was perfectly seasoned and tender, stuffed generously with all the classic gyro essentials, and wrapped in warm, soft pita. Every bite was balanced and satisfying. The fries were fresh, hot, and flavorful--not an afterthought at all. And the baklava? Flaky, sweet, and rich without being overpowering--absolutely delicious. Don't skip the house hot sauce--it adds the perfect kick and takes the gyro to another level. This is exactly the kind of locally owned business that makes a neighborhood special. Incredible food, genuine hospitality, and the kind of place you confidently recommend to clients, friends, and anyone who wants to experience the area like a local. I'll definitely be back.

Every thing was great! We got the bacon avocado burger and the crazy good cheese burger, fry's and…read morethe chocolate chip cookie shake. Only thing better than the food was people. All of them great!

Decided to try something different for dinner. Pulled into the drive through and checked out the…read moremenu. Since it was my first time, it took me a bit to review all the options. I pulled forward to place my order and there was a human! A very courteous and knowledgeable young man there to help answer all my questions and make recommendations. I mentioned it was my first time so it would take me a bit of time to he said no problem and started walking me through the menu and recommending options based on my answers to his questions. I settled on the double bacon burger with avocados and tater tots with barbecue sauce for dipping and a flavored lemonade. He offered to add a jaggers sauce and explained with the expertise of a trained sommelier the ingredients and flavor profile of said sauce. True to his word, it was indeed smokey with a hint of pepper. The line moved quickly, payment was easy, and I was on my way. The burger was juicy and had all the right proportions for the condiments. I checked and it had mayonnaise and mustard, but it was still a bit bland. In hindsight, I should have added some of the jaggers sauce, but I didn't want the sauce to overpower the avocado and bacon flavors. Tots were good and seasoned. The drink was about 1/3 beverage and 2/3 ice so I made a mental note to ask for light ice next time. Overall, great meal with lots of options to try later. Excellent customer service and a great first impression. This was a car in the driveway after a long day meal so unfortunately, I didn't take pictures.