Definitely a fast food restaurant. Location: corner off the freeway very convenient Staff: friendly and fast Drive thru: fast and efficient Taste: good as all other chick fil a read more

I'm really disappointed with my experience. I found an eyelash in my drink, which was very unpleasant and made me lose confidence in the cleanliness of my order. I expected better from Chick-fil-A and hope this issue is taken seriously read more

The service during drive thru was ugly the employees face when I asked about if the lady switched the toy to the ice cup made me feel soo uncomfortable I stared back yall need to do better read more

I always love the efficiency and kindness of chicfila employees. I did a order pick up and the food was out in less than 5 minutes, the employee was so kind & the food is always fresh and delicious. Pricing to me is definitely worth it. Love the Cobb salads with Light Italian Dressing! read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Houston, Texas

Literally the worst Chick fil a I've ever been to. They're rude, always arguing behind the counter and check this out... I always order lunch for breakfast even if I have to wait. Yesterday my order took longer than usual and when we received it, it was cold. Lol. Like I don't understand how we received food that was suppose to be freshly made just cold. It's always very hot since it was literally just made but this food here was absolutely disgusting. You can tell by looking at the fries. Like why do they look old, wonder if they gave me the day before fries that they had sitting there. Just foul. read more

Chick-fil-A - My food receipt that says I ordered this early in the morning and somehow ended up with non fresh disgusting food - Fast Food Near Me - Houston, Texas

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This is the worse chik fil a I have ever been to. If you are NOT going to have quality food for too the area/environment y'all need to truly close down!!! I am a nurse and after working 12 hours shift I stopped here. Just before closing. I knew it was an issue when they wanted to charge me for a cup of ice. They had me park only to bring my food out and it was COLD!!! Went park me only to serve me cold food??! I immediately called and was sent to voicemail. I called the next day spoke with a Sev that was the manager. She asked did i have a receipt i told her yes my food was cold and it was wet in the middle. She told me i could not get a refund or made over without the food. She told me her Gm was Chan I will call Monday read more

Chick-fil-A - Hard dry bread - Fast Food Near Me - Houston, Texas

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The team members packing my order forgot to pack my sauces after specially asking for them various times.

Do not go here the service is horrible. I submitted a curbside pick up order. I sat in the parking lot for 30 minutes before going inside. No one ever brought out my order and they handed me cold food. Instead of standing around conversing pay attention and bring out the curbside order I should've never had to get out of my car because I specifically indicated and requested a curbside order I checked in through the app yall completed the order I guess y'all just didn't feel like walking the order outside. This is ridiculous and I will never visit this specific location again. read more

False advertisement. We presented it like the offer said to do and they will not honor it. If you all plan on making bad business decisions like not honoring what you all put on line then take it off. read more

Chick-fil-A - False advertisement - Fast Food Near Me - Houston, Texas

Came in today with a coworker as we were drink she almost choked on a nail. She is beyond disgusted... I have no words ... next time pass on the lemonade. Chick fila is messing up big time how does a finger nail end up in a drink like this is a WARNING. read more

Chick-fil-A - Found a fingernail in my lemonade .... don't know how to feel about this - Fast Food Near Me - Houston, Texas

I came in at least 3 times a week for a senior coffee. Maybe they'll charge me maybe they won't. But if I get charged I want what I pay for. That doesn't seem to be the case lately. But oh well..just very disappointed. I don't drink sugar and that's what they gave me. read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

Superb customer service. You can never go wrong here. Food fresh and ready to go. The service is impeccable. I am locked in as a weekly customer or sometimes twice a week. read more

The staff and management were very friendly. I gave them a five out of five, and I would visit again.

I checked in on Yelp and an offer for a free small ice cream popped up. I get to the window and click redeem and the employee asked someone else i don't know if it was a manager or not but they said they can accept it without a QR code. Why even put the offer up there if you can't redeem it. read more

Chick-fil-A - A free small ice cream that you can't even redeem - Fast Food Near Me - Houston, Texas

Soppy nasty sloppy old $60 worth of disgusting. Even after calling back to resolve the bad service and over 45 minutes literally arguing was told to call an 800 # or TAKE THE FOOD OUT OF THE GARBAGE AND BRING IT BACK! read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

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I am such a Chick-from-A fan! Their timeliness, customer service and quality products, keep me coming back! However, this location left a bad taste in my mouth. The wait was at least 15 minutes and they forgot my condiments! This is unusual for a Chick-fil-A location! I will not be back to this location! read more

This is the worst Chick-fil-A I've ever been to the prize, were all in burnt and not fresh

Don't come here if you are pressed for time especially for breakfast because they absolutely refuse to open on time. I'm not sure if this is an actual Chick-fil-A store or if this is a mom and pop chicken restaurant with the fake Chick-fil-A sign. Let me reiterate if you are almost late for work who pressed for time do not come here because you will get fired I promise you. read more

Asked for cheese on my sandwich and they forgot to add it. I went to ask for it to be added to my sandwich, they didn't take my sandwich and said they'd bring it out. They proceeded to bring me a cold slice of cheese. I bought two cookies and they were as hard as a rock. Never coming back to this location. read more

I went to this location to get a salad. Got home and felt something stringy in my mouth ! It was HAIR. I looked through my salad and found 2 more long sting of it. I called to speak to someone and they said that the manager was not in. But said all she can do is give a refund. This is unacceptable I ate a sting of someone else's hair and I'm very upset. This is nasty read more

Chick-fil-A - Salad with hair - Fast Food Near Me - Houston, Texas

Found hair in my salad along with a bug , was very disgusting ! I don't think I'll ever come back to this location. Cobb Salad

The best salad ever, food is always hot, fast, and staff is always pleasant. Line moves super fast, and ice cream or shall I say shakes are delicious. I know you are thinking I had shake and salad, no salad was not for me I had shake and half of delicious chicken tortilla soup. UM UM good! It was exactly what was needed, since I went in through the drive thru, I can only inform you of the outer appearance, the friendliness of the drive thru clerk, and the inconvenience of the drive thru circling around the back of the building and in between another. I'm aware of the space that was available when this restaurant was placed here, but it is a little scary being a the back of the building, shelter by landscape if you are not from or familiar with this side of town. Its clean and well kept, and roomy, just at the back of the building, which is unsafe, other than that....this restaurant would be a 5 star in my book. read more

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So I just came here. Honestly at first I was disappointed, that wanted a refill and the young lady told she couldn't give a refill because I came through the drive thru. Told me I had to pay for a new drink. I was super disappointed but was willing to pay. As I walk to the counter Mr Chance told me don't worry about it and didn't charge me. I literally just came out of the drive thru. The young lady filled my drink and I left. Mr Chance thank you for the great customer service! I'll be back because of you! Also thank you for showing your team great customer service. read more

Very rude employees. I've never been to a CFA that treated me like this. CFA Is supposed to be a fast food restaurant that treats customers nicely. read more

This place is very Vegan friendly had the grilled salad with no chicken & no cheese with light italian dressing. It was very impressive for a fast food restaurant the salad came with mix greens, blueberries, strawberries, carrots, apple, purple cabbage!! You can eat healthy & stay skinny Also the Oatmeal, Fruit cup, Hashbrown, Multigrain bagel, any salad without cheese/meat, Cool wrap without meat & cheese, fries, are Vegan and they have sugar in the raw. Only down side they have no soy/coconut creamer read more

Chick-fil-A - Grilled Salad made Vegan no chicken no cheese - Fast Food Near Me - Houston, Texas

They are always forgetting something in the order. I'm always missing items. They don't check if all the food is there

Love this place for lunch, so thought I'd try the breakfast. I asked if it came with fries, it came with hash browns. Not same, no ketchup. The grilled chicken on the sandwich only was tasted on 1/2 the bites. Very small, not satisfying. As special as their lunch is I expected more for breakfast read more

The service was top notch as always. We dined in, and couldn't wait to taste the new Mac-n-cheese... What a disappointment, but over all service and other entrees were amazing. read more

Chick-fil-A - The service was amazing, quick, fast, and very helpful. We weren't impressed with the new mac-n-cheese. Sorry! - Fast Food Near Me - Houston, Texas

Otis place was really good and had great service, the line was really long but got shorter in around 2 minutes.

I had to eat out the cone because the cone was SO stale.. Chick-fil-A is supposed to be the sunny fast food restaurant, where everything is always right and makes your tummy happy but I guess that's changed recently.. they're going downhill:/ *sigh* read more

Chick-fil-A - Ice cream cone - Fast Food Near Me - Houston, Texas

Wow I am super impressed with your location. Management knows what they are doing. Team is very friendly. Store super clean. My family and I are glad the inside is open again and we can sit and eat. Keep up the great work. We really appreciate you read more

This is quite literally the WORST chick-Fil-a I've ever been to. I wasn't surprised to see that this place already had bad reviews. The staff is soooo rude oh my goodness. They messed up my very simple order and apparently this location doesn't make anything "well-done" even if the customer requests so??? Unheard of and extremely weird. They do it at every other location. Employees on break/waiting to start their shift are loud and have bad language. There is literally a family sitting near them and they're talking about the most inappropriate things and using terrible language. I'm appalled. I only came to this location because I was hungry and in the area for the first time. Never coming back and I HIGHLY recommend you skip this place and go to the next store or heck maybe even Raising Canes. read more

Longest line I've ever encountered. Staff rude. Employees sitting down eating and laughing while line runs out the door. Trash. Close it down and put a whataburger here. Look at the people standing in line for a refill being ignored. read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

Asked for sausage cheese & bacon they gave me bacon & cheese only whenever I called back they said the morning shift was already over with had to drive back for my forgotten sausage whenever I got their, the sausage was so cold & stiff & they charged me : ( very sad experience read more

Chick-fil-A - Fast Food Near Me - Houston, Texas

I'm only giving a star because uhhh I guess I have to but this Chick-fil-A has to be the worst one in Houston, no Texas, no the country. They have twenty workers and they still don't help you when you come in. You have to speak up for help. Next, they gave me my order without half of it. And when I speak up about it they have the audacity to get an attitude with me ? You got the game fucked up, and by game I mean customer service. I rather drive to the next closest one and mind you this one is two minutes away. read more

I have been to this location several times on different days and times over the past 3 years. I have found that it is consistently clean and I almost never have a wait. For sure their are customers but their seems to be just a high level of efficiency and good customer service. This is not be too surprising given that this brand has built a reputation on service excellence. read more

Came here and spent almost 50$ on food for my family I got home only to be missing a whole entree . First off it wasn't cheap and I waited a while for my food to be done . How can the workers be so dumb not to put in all my food that I paid for. I was gonna go back but I live far and would waste more gas going just because the workers are slow . Very disappointed especially because I paid for a meal I never got!!!!!! read more

How come service through the app and through the drive through is always so slow?? I order through the app and go through the drive through and it's slow. If I order through the app and go to the parking spots by the door it's slow. And not sure why the cashier giggled when I said my name. Can we fix the speed. This is why I usually frequent the chick fil la off the 610 loop. Always great customer service and fast like lightening! read more

I'm a regular at this chick fil la never had issue but This is the 3rd time I've came to this chick Fil la and didn't receive dressings for salad , first time I was upset bc I didn't eat anything all morning and did a quick stop by to Chick-fil-A before heading to work@3:30 ,gets to work with no dressing idk about anyone else but I can't eat dry salad on its own that shit disgusting so the salad went bad by the next morning bc I didn't get off till 11 I just let it go went the next day through drive thru ordered another market salad with max 2 dressing was missing both dressing again and got sprite instead of lemonade went in let the guy in the counter know I was missing both dressing and lemonade no biggie he turns around tells manager Michelle she looks at say no way and hand me one sauce following a shout bye! Neck roll and everything, my face dropped because I didn't expect unprofessional management from Chick-fil-A when I wasn't shouting or raising my voice I just calmly let them know for me to get that response she then gaved me the lemonade and apologize real quickly once realized I got upset, today I came again through drive thru since there were only 3 cars I'm heading to work and realized they forgot my sauce again turn around and goes inside same management ,let them know they forgot my sauce again she doesn't apologize just laughed clearly noticing I'm upset again I'm not sure if they recognize me from school but that very unprofessional read more

Ah, Not sure why this location has low ratings but my experience has always been great here. During the lunch peak time, the drive thru line was run efficiently and I had my order in my hand faster than I thought. The employees working outside in the heat did a wonderful job. The quality of food was excellent and fresh and the order was correct, no issues. read more