The past two weeks I ordered the small tray chicken tender (24 count ) 3x First time they short me 3 tenders And the 2nd and 3rd short me 2 tenders . It doesn't seem much but if I order 24 count I'm expecting 24 .. not 21 or 22 ... read more

Never have I Ever had the best customer service experience here! I put my order in like I usually do but when they gave me my food I couldn't help but notice how joyous this specific employee seemed to be. I think his name was Emmanuel or something along these lines but seeing him so happy to work here really made me feel good about supporting this specific Chick Fil A. read more

Well, OK Arianna what was the point in reading back my order if you were just going to get it wrong? I asked for a deluxe and I got home no deluxe. She even repeated it back to me " no cheese but the one with the lettuce and tomato?" Yes, thank you. Also, it doesn't seem any faster to have a mobile line and drive thru line. The staff have to walk between cars (and I almost hit someone) to get to the mobile line. I won't be returning. read more

Chick-fil-A - Bag - Salad Near Me - Houston, Texas

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The only thing bad about this place is the sauce and forks the rest of the food is good. Whenever I order food I ask for forks and sauce and I never receive the sauce and forks so I always have to go in and get it read more

I ordered a spicy chick sandwich and it didn't taste the normal and i got food poisoning :(

I went through the drive thru ordered my food which was a salad and tenders. After about 15 minutes my food never came. So I went to the window and they asked me to wait an additional few minutes while they prepare my food fresh. I asked for My refund because it was clear that they forgot my order and also you don't go to a fast food drive thru to wait 20 minutes for a salad. These occurrences are becoming common for a company that prided itself on customer service. read more

Always go there and i never leave a review but the service was quick and the people was nice and they always satisfy customers. Will recommend it. The food is always fulfilling and never disappoints. read more

Ordered a Sausage biscuit with no egg and what did I get?... Egg and cheese biscuit. Top quality employees working here. Really worth the price hikes. read more

This once was a nice Chick-fil-A that lived up to the reputation, but over the last 2 years this location has gone downhill. This is the only Chick-fil-A that serves this area on or near highway 6 (mission bend, four corners, end of Alief). The chicken isn't as fresh, 3 times out of 5 I'm missing a nugget, fries are cold, side salads are wilted and soggy, and they forget something, like my drink this last time, which finally prompted me to write this review, but mostly it's the sauce or other condiments. Chick-fil-A was one place that I rarely ever had to check my food, but at this location...YOU BETTER CHECK YOUR BAG! You're probably thinking - who would have ever thought you'd have to read or write a Chick-fil-A review?! I know, sad. But here I am writing this in hopes that someone of authority sees this and implements and immediate change! What was once a quality place has slowly diminished, but not too far gone to recover. Don't believe me, look at the reviews from just the last 6mo-1yr read more

So this happened 1-18-20 Just got home ad noticed my fruit cup had a small piece of raw bacon in it. read more

Chick-fil-A - Fruit cup If you want bacon with your fruit. - Salad Near Me - Houston, Texas

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Usually one of my go to's but they gave me hard fries, diet lemonade when I asked for regular and no sauce. Couldn't even eat my food, I'm just gonna take it as a bad day but come on. read more

Chick-fil-A - ows a drive thru silver spoon - Salad Near Me - Houston, Texas

I usually like all chick fillets. This one not so Much. Fries were soggy. Bib on soda needed to be changed all soda water. And the spicy deluxe taste funny. Won't be going to this one again read more

Only chick fil a I go to in my current area n haven't had any issues with them!! Food is always fresh n good!!

Reall good service the lady sometimes gives ur free stuff so nice really good food and they work fast

The food was decent, I think I can't fault this chick fil a location because all chick fil a locations are starting to fail on food quality. I like how it's clean and nice to eat inside. What this location lacks is customer service...no more "my pleasures" or nice smiles. I get it, it's the fast food industry life but what always separated chick fil a from other fast foods, is the subpar customer service. Which like I stated earlier, the person who took my order kept interrupting me & was just not friendly at all. When I tried to speak up for myself, he gave me sass... read more

Too expensive not going back.Chicken strips were too small.And it's getting worst eveytime I go there, Im done !!!

After visiting them twice, I felt it was time for a review so here I am. Yes, I've been living in Houston/Katy and I've only been to Chick-fil-A twice lol. This chain, and this location in particular must be my favorite fast food, because some options in their menu are actually pretty healthy. I love how friendly the employees are and how they're willing to go the extra mile just to make you a satisfied customer. I tried the breakfast sandwich and the chicken wrap, and needless to say.. I loved both. Every time I drive by this location and others, there is plenty of people inside, and the drive-through is packed, so I guess this spot is my favorite, and the favorite of many others as well. I'll be coming back, for sure! read more

This chick fa a's customer service is top-tier. Whenever you come in, all of the staff greets you by saying, "welcome to chick fa a!" It's feels so welcoming . The food is also fast made, usually it won't take up to 10 minutes. There's this one worker Juan, he makes sure everyone is satisfied with their orders. I been going to this chick fa a for a good 3 years now, it never disappoints! read more

Passed by this morning for breakfast and they didn't open until almost 7:40 am. They always give you the wrong order and the employees are rude. By far one of the worst Chick fil a. read more

Third time's the charm - NOT! Unpolite people taking your order, I place a simple order for 2 people, yet 4 cars behind me get their orders before me. I finally get my order and nobody bothered to ask me what kind of sauce I wanted so I had to flag someone down. I get it and leave. Then I realize there's no "toy" in the kids meal bag ‍ so I go back for it. Never got a "my pleasure" from anyone. Horribly managed cfa here. NEVER AGAIN. I rather drive an extra 15min to a different location than get angry eating here. read more

Order two Chick-fil-a chicken sandwich combos. The sandwiches were good. The only problem came when we arrived home and looked to the fires. We had order a regular and a large fry .. and the amount of fires they gave us for the large fries was just a regular fries portion. Sadly we didn't check the large fries portion while we were there due to other urgent matters. read more

Chick-fil-A - Waffle Potato Chips - Salad Near Me - Houston, Texas

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I was given a gift certificate for Christmas, that's the only reason I bought breakfast there. Will not happen again, giving the GC with the remaining balance to a friend. Tried to order the chicken grill sandwich with a cup of decaf coffee. They no longer serve decaf. Some of us can't drink caffeinated or carbonated beverages, so if I can't get my preferred drink with my food, I will not return. The grilled chicken in the sandwich didn't taste very good anyway. Tasted old and previously cooked, then refrigerated. And the egg white was pretty horrible was well. Very rubbery. Overall lousy food, taste and selection. Won't return to any Chick FIL a since they don't serve my coffee anymore. read more

This is undoubtedly the worst Chick Fil A that I have ever been too ! They will get your order wrong almost everytime guarantee.

I went to chick fil A at 8:45am this morning and ordered three chicken egg white grill sandwiches for me, my husband and my mom. This is the perfect light, healthy breakfast sandwich. The line in the drive through is always long at this location but I am not by any means complaining. I just look at it as being a testament as to how popular and good the food is. The line always moves very fast and efficiently and my order is ALWAYS right. I love that this location also has events for my kids. You can always get lucky and find the Chick fil A black and white cow out in front of the restaurant waving at customers. read more

Chick-fil-A - Salad Near Me - Houston, Texas

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One job, they literally have one job... drove all the way home just to find out the sauce I ordered and payed for is not in the bag.. fine ahh latinas but other than that, I'd give it 0 stars... read more

I'm Very unhappy about recent service at this Hwy 6 S Houston location. Absolutely the worst Chick-fil -A I've been to and I've been to many. I was both shocked and surprised to find mushy cold fries and smooshed chicken sandwich. I had two of the same order and both were the same, awful. I've always praised Chick-Fil-A but never more. I'm simply flabbergasted. They normally take pride in their service and product. I'm not sure what's happening here. I'll be contacting their corporate offices. Customers beware. read more

The lady that was outside with a black sweater super rude today. She screamed at me and all I was asking it was for a lunch meal, she said I had to wait 20 minutes.l for that. read more

I waited like 15 minutes to get my food I asked them for my order and they said I didn't have an order then they asked my order. Service was horrible!! read more

So I downloaded Yelp just for this. I was walking into this establishment wanting to know if they had toast as I'm from England and was craving it. I walked in and saw a manager named bob. I asked if they served any French toasts, he says no and then proceeds to French kiss me. I was in disbelief and just walked out. Very weird experience if I do say so myself read more

Yeah, not a fan of this specific location. 3x now that there's been a discrepancy in our order. Even just 1 time is weird seeing it from a Chick Fil A since they are the industry standard but 3? read more

two times in a month the same girl at the window in the morning has given me the wrong order! Mind you Chick-fil-A breakfast adds up quick for you to mess up my order and give me something completely under the amount that my original order is for! I Pat more and get less food in my bag!! Absolutely absolutely upset at this location read more

The worse chick fil a I have ever been to, normally I love chick fil a and their outstanding customer service but it seems like none of the staff here knows what they're doing and the manager Juan is very unhelpful. read more

Great food & hospitality. My absolute favorite breakfast and lunch spot. The staff are always on point and the food is fast and ready! read more

Chick-fil-A - Southwest Chargrilled Salad - Salad Near Me - Houston, Texas

Really like this location and visit often. However today I get a large chicken noodle soup with extra crackers because my stomach was bothering me. At the drive thru I received my order and there were 4 crackers so I asked a few more. I was disappointed that an employee first said I gave you some then handed me 2 more and said that's all I can give you. Mind you I just asked to get more, not a certain number. All that to say did not seem like it was "her pleasure to serve" me today. My 2 star rating is for the employee. I was there earlier in the week, ate inside and everyone was great! She needs more training. I could have gone anywhere but I love chick- Fil-A's soup. read more

Worst Chick-fil-A! They always forget something all the time not just some of the time! Check your order before you leave because they will not let you come back and get it, they say they'll replace it on your next visit like what good does it do me now?! That is not good customer service! I just wasted money for food and drinks I never received and no refund offered! I will never come to this location again obviously management needs to be changed because they're not doing their job right! read more

Chick-fil-A - My receipt highlighted with missing items - Salad Near Me - Houston, Texas

All of the negative reviews are correct. I was in the area and Chick fil a is always a good option The parking lot is a complete mess but the food took forever for curbside and the staff wasn't friendly or apologetic. Most importantly though the nuggets tasted terrible. One was fatty and one tasted bad so I didn't eat the rest. Ugh. Find another location. read more

It's not a good idea to come to this Chick-fil-A 30 minutes before breakfast ends. I ordered a bacon egg and cheese biscuit in the basket was rock hard and the sandwich was extremely dry. It's clear that breakfast is ending and that they are not required to produce their best in the last leg of breakfast. I ordered half a dozen cookies and all of them were rockhard and then I had a birthday cookie are supposed to receive for my birthday which they left oit. I did ask for fries and they did begin to serve them 15 minutes before 1030 so I'm very thankful. I do think that it times this place is very sloppy I remember I also ordered a salad and requested two avocados dressings and I only got the salad with no dressing whatsoever. I don't find this place to be the best quality of Chick-fil-A. I did find that they're just average and sloppy. read more

I'M HERE FOR THE MAC N CHEESE! This is my nearest location and I've eaten here often. But every time I order the Mac it's wack! I've compared to the location in Katy off Westhimer parkway and it's the best CFA Mac n Cheese I've ever tasted! But as for this location on Hwy 6 and Bellaire, it's not worth paying for at all. It's not creamy, it's gritty and dry and oily. Visibly displeasing. Not the Mac you'd want to eat. Not the Mac you were so excited to open to eat. NEEDS ALLL THE TLC! FOCUS ON THE MAC PLEASE! Thank you read more

My only and one fast food restaurant! I love everything on their menu. Food always fresh. Employees are amazing always threatening people with respect! I eat here about 4 to 5 times weekly. And what it bothers me is that employees need to paid for drinks or food. I don't think is fair for a place where customers like me get an amazing customer service they don't received the privilege of eating or drinking for free! I would be reconsidering my visits since they don't take care of their amazing employees! read more

would not recommend this chick fil a. the food is a subpar quality nothing against the staff who had a pretty good attitude.