I come to this location quite a bit when I visit family in the area. I've done their drive thru and have gone inside which is pretty clean. The staff have always been courteous here from my experiences. I did the drive thru with my most recent visit. The staff I interacted with were friendly and the cashier offered a biscuit to my dog. The chicken filet was a great size, fries and the cookies & cream milkshake were both good. Always a great location to come to when I'm in the neighborhood! read more

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Twice in same week, no sauces were provided. The first time, I went through the drive-thru. I was never asked if I wanted any sauces and I didn't think to ask. This one is on me, but I would think ordering nuggets would initiate someone asking about sauces. Nope. The second time my granddaughter used the app and specifically asked for sauces - Polynesian to be exact. Again, no sauces provided and we didn't notice until we got home. May not seem like a big deal , but nuggets or sandwiches without a sauce are pretty blah - and disappointing. Thank goodness there are 2 other chicken places right across the street. read more

Drive thrus were made for fast convenient service. Right?! So when my Fries were served hot and crispy, I knew I was in the right place. Thanks be to your fry chef . Service was quite swift from the time order was placed and food received. read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

The service is slow, people are not friendly. The owner is clearly has no clue how bad this Chick fli-A. read more

Chick-fil-A - Long wait - Fast Food Near Me - Gambrills, Maryland

I ordered bacon, egg & cheese biscuit meal. The order was wrong I received a sausage, egg & cheese I had to drive all the way back through the drive thru. Then when I received my correct order the bacon was BURNT, it was so bad the whole sandwich was trashed. The bacon was black & greasy. read more

I frequent this location because it literally on my way to everywhere. The staff is always quick, friendly and attentive. This morning I ordered my usual breakfast - Spicy Chick Fil A biscuit with egg and American Cheese. Per usual, it did not disappoint. It was hot and fresh. The biscuit was soft. I did not get anything to drink on this trip. I ordered in the app so the gps let the staff know I was close. I had my food within m90 seconds of waking in the door. read more

I've visited this Chick-fil-A location several times while in the area for business, typically on Saturdays around lunchtime, and it's always a wonderful experience. The location is conveniently located right off the main road, making it easy to stop by. The service is consistently fast and friendly, which I really appreciate. The food is exactly what you'd expect from Chick-fil-A--delicious and satisfying. There's a children's play area adjacent to the dining room, making it family-friendly too. The seating options are varied, with tables, booths, and window seats available, allowing for a comfortable dining experience. Plus, the restaurant is always clean and tidy, adding to the overall pleasant atmosphere. If you're in the area and craving Chick-fil-A, this location is definitely worth a visit. I always get the classic chicken sandwich and eat inside. This time I "lived a little" and got the waffle fries and lemonade too. I have to say, that was the first time I've had the Chick-fil-A lemonade, and it was refreshingly sweet and tart. I recommend that as a drink. read more

First of all, it's a Chick-fil-A. Nothing new there. Second, the line is always so long in the drive-thru and the wait is unreal. We're talking 20-30 minutes without fail. How is this considered "fast" food? The chicken is pretty standard. If you know, you know. It's good, but there are better options out there. I will say I don't think I've ever had cold fries here, though. The sides are otherwise hit-and-miss, but I do appreciate the variety. The fruit salad is actually my go-to, but sometimes quality control misses some obviously turnt fruit. Yuck. Same with their salads. But, it is what it is. I honestly don't like going here for the line, but I know it's generally a decent meal when I do. A little pricey for fast food as well, but costs are going up everywhere. If you have a craving, it will satisfy you, but order ahead on the app! And still be ready for a long wait to pick it up. read more

Love the curbside pick up option. My nephews wanted a chicken sandwich so Chic fil A it will be! The app gave us this as the closest location to where we were, ordered our food and pulled up. Not even 10 minutes later a gentleman was walking out with our order. As always we were greeted with a smile and our food was perfect. Fries nice and hot!! Enjoy! read more

Very energetic friendly happy teenager at the front handing off food. Only part they got right. Chicken nuggets HUMONGOUS obviously injected with steriods and chemicals. Bought an 8 count and spit the 5th one out before throwing them away. The large fry carton comes half full. It's no different then them stuffing a small or medium. Scam Cookie obviously has been sitting out all day. Hard cold and crunchy when it is supposed to be warm and soft. This store owner obviously prioritizes profits. It's so obvious they are willing to scrape every penny possible by cutting costs, no matter if it means you ingesting steroids and chemicals, chickens that have been abused. read more

This review hits close to home for me. I worked at this location for a few years when it first opened. Some may say I BUILT this restaurant from the ground up. I had a lil carry out order & my older sisters mac & cheese was absent. If it were mine or my younger sisters I would have been absolutely outraged but since it was just my older sisters, i politely called the restaurant to try & fix this so i don't have to hear her yap about it. regardless, the geniuses that answered the phone were absolutely no help, & did not care enough to help resolve this issue. to be frank, it's a damn shame. my food was fine, but now i have to hear about her missing macaroni until she goes back to her house & im gonna be honest i just can't. read more

In the year 2563, long after the hovering city of Zalem began raining down trash and artificial intelligence refuse on Iron City, the cyborg Alita, given new life in a body that once belonged to Dr. Ido's daughter, walks into a dive for other Hunter-Warriors, who collect bounties on criminal lawbreakers, and asks for their help in decommissioning the murderous Grewishka. But what if Alita, Grewishka, and the other Hunter-Warriors had somehow been transported and teleported near Crofton, Maryland in the year 2023? And instead of walking into a dilapidated edifice with KANSAS spray-painted, graffiti-style, on its side, Alita and Hugo strolled into the clean, well-lit Chick-Fil-A at 2691 Carver Road in Gambrils? Undoubtedly, Alita's petition for help would've been greeted as warmly as the piping-hot, moist, and succulent chicken strips anyone could acquire by ordering them when the breakfast menu is still in effect (before 10:30 a.m.). In fact, Zapan himself, who causes Alita, Hugo, and others no shortage of intended harm, might even be calmly cutting his fresh boneless breast-of-chicken-filled Chick-Fil-A Chicken biscuit with his soon-to-be-dispossessed Damascus blade in between slurps of lemonade. read more

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Took 45 minutes to deliver food 1.5 miles. Delivery didn't have my main dishes or sauces. I'm not patronizing this establishment anymore. I tipped and paid a delivery fee for them to screw up my order and serve me rubbery french fries. No thanks. Never again. read more

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Of course I love Chick-fil-A but when you leave an item out of an order and you get all the way home and realize it's not there. You call the manager and they say they will have the food ready for you when you drive back.I drive all the way back to pick up the food 30 minutes out of my way they knew your missing item and that's it. Thanks sorry.... I didn't ask for anything else and I don't think you need to ask for additional customer service. No one paid me for the gas to go all the way back to this Chick-fil-A. How about a free 8 count on your next visit. Something. read more

Won't give out an empty container to combine the kale salad and grilled chicken. Horrible chick fila service. Would've never thought they would do that. read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

The drive-through at this Chick-Fil-A can be very slow at times. When they first opened, my order was usually messed up. I chalked it up to being a new location and new employees, I haven't had any problems in the past several months. I do mobile orders here often. Mobile ordering is pretty smooth and fast. I'm always addressed by name and they go over my order to make sure I receive everything. I've only experienced one delay with a mobile order and to make up for the delay, I received two free food cards, which I greatly appreciated. The employees here are kind and cheerful. The restaurant area is always clean and the napkin/straw/condiment area is always stocked. I prefer this location to the one in Waugh Chapel. There's nothing wrong with the Waugh Chapel location of course, but this one is just less chaotic and I don't have to go all the way up Rt 3 for my Chick-Fil-A fix! read more

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I guess I am about to commit blasphemy for some out there. I have to say my first visit to this brand new Chick Fil A (CFA) left me thinking, "Why did I not just stick with the one in Waugh Chapel down the street?" I stopped in to grab some breakfast to go on my way to work and to try the new CFA out. Very clean place with a friendly staff. I was surprised that at 630 in the morning it was not crowded at all. Only four customers in the place since I decided to go in and order my food. With so few customers I expected my order to come out quickly and it was not the case. I just went with hash browns and a sausage/egg/cheese biscuit. The wait was a bit long and I even heard the lady behind the counter say that I have been waiting for a minute. I guess it is good that they knew I was there. I will say from the time I ordered to the time I got my food was about 20 minutes and if you are like me then you know 20 minutes when driving to work in DC makes all the difference. Now to the food. I wish I got their earlier to eat it at the establishment because I would have returned to sandwich. My biggest complaint was that the bread was hard. Specifically, the top part. When I bit into it I was telling myself this is unusual for CFA and was thinking that something was wrong with me. The eggs and sausage were good but when you order a sandwich the bread plays an important role also. I basically left the top portion of the sandwich with the hard bread off and had an open face sandwich. I have never experience slow service or a disappointment with my order ever from a CFA. I guess there is a first time for everything. The hash browns were good though but unfortunately that was the highlight of the meal. I am hoping that this is just growing pains. On this visit this morning they were having issues with their computer system and I was unable to get credit applied to my order via the CFA app. At the time I went I think this place had only been open for a month. I will ......... well maybe give them another chance but with one right down the street I think I will stick with what I know and past experience to give them more time to work out the kinks. The two star might be harsh but after waiting I would expect the order to be on point. And being honest with my experience. That is what people look for on Yelp and that is what I will give. read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

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Fantastic service from the manager Aiden! I ordered a tray of nuggets that I needed for a party at the last minute, and told him I was on my way. I walked in a few min later and they were done! Thanks so much!! read more

Bought 2 salads on Saturday and did not notice that they gave me the wrong dressing, Italian dressing does not go well on the market salad. Tried to return ruined salad on Wednesday and found out their policy is returns same day of purchase only. Well to their credit their market salad lasts several days so I don't eat them the same day I buy them. Guess I will have to check my order before I leave....just like McDonalds..... read more

Chick-fil-A - ows a salad in a plastic container - Fast Food Near Me - Gambrills, Maryland

Chick fil a never disappoints! Awesome drive thru service and pleasant customer service every visit! Always get their classic #1 and their GODLY chick fil a sauce for the pieces of heaven. Summertime cookies and cream shakes are to die for! Miss the coleslaw though. Kev n jake read more

Always good quality and I am satisfied. Staff is friendly and the line is long but always goes by fast. Love their sauces. read more

It is Chick-fil-a. You know this place. If you don't have the app you should get it. read more

Easily the best Chick-fil-A experience I have ever had! While traveling to Fenwick Island we were starving and needed to grab a bite to eat so we decided Chick-fil-A it is! Upon walking in I noticed a corn hole game out front which I thought was pretty cool and very inviting. Once we walked in we were immediately greeted by the employees and we looked over the menu. This Chick-fil-A must be a new location because it looked to up to date and modern compared to what I'm used to here in NJ. I decided on a fried chicken sandwich and waffle fries and my boyfriend ordered tenders. My sandwich was brought over to our table by an employee and he asked us if we needed any condiments. When I asked for some fil-A sauce he refused to let me go get it from the counter myself and insisted on getting it for me. I found that to be really nice and accommodating. My chicken sandwich was made to perfection. Seriously. it was perfect. Chicken was hot and crispy and not greasy at all. I'm actually upset that it was that good because I have had the same sandwich back here in NJ and it just isn't as good. I love you Chick-fil-A # tillthedayidie #eatmorechicken read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

My friend and I came to get some lunch today, 9/1/22. We ordered a grilled chicken club with no bacon or tomatoes. we saw there was no cheese on our sandwich when there should've been. we went inside to express our concern and asked for the correct sandwich. when we were expressing our concern to the worker which was short blond hair in a ponytail a little bit more heavy set wearing a blue shirt she tried to make me feel almost stupid and tried to tell me what i had ordered. when i said otherwise she caught an attitude. she told me she would "bring it to me" me and my friend both sat at the table waiting, and a couple minutes later the employee walked out with two bowls filled with one piece of cold cheese. and walked away pretty much throwing it on the table. so me and my friend had no choice but to eat our sandwich that turned cold also with a cold piece of Colby Jack cheese. read more

Chick-fil-A - cold cheese - Fast Food Near Me - Gambrills, Maryland

Save your time and drive to the much more efficient CFA in Waugh Chapel. Drive thru WAY faster than the super slow one at this location. Add to the fact that they ceased doing pick up or curbside and are FORCING everyone to go through the drive thru that didn't move an inch in the 5+ minutes it took me to realize I couldn't order curbside.... Totally not worth it. Not sure why they are the most horribly organized CFA I've ever experienced. read more

Food is always fresh and fast, even when you customize your order. Service is good. They always have someone to come around and check on how you are doing. Facility is clean. This is a newer and more modern location, with a larger dining area. I like this particular one because it does not seem as busy as others in the area. With the larger dining room layout, this gives the restaurant a more relaxed atmosphere. The location near several regional athletic parks makes it a great place to grab a bite between or after games. It is very close to another Chick-fil-A just up the road, but hopefully they can attract enough business here to stay in business. The less congested location may help with that. And there are plenty of businesses and residences in this expanding area of Crofton. They do chicken well and with a small menu the food is consistently delicious. I've never had an issue with incorrect or slow orders here. In fact, my orders seem to come faster here. Their One app they have makes ordering a breeze and beats the lines. It also earns free treats almost every week between purchases and the corporate promo offers. They have a new special menu item, the Frosted Key Lime drink, that is absolutely delicious. I would drink it every day if I could, and I highly recommend you give it a try. I like Chick-Fil-A almost anywhere, and this location is one of my more preferred. read more

I love chic-fil- a but this location just keeps getting worse. Had multiple curbside orders where the food was never brought out after a long wait and I had to go get it myself inside. No apology, no one seems to care. Marks up the prices significantly for deliver. Definitely losing the high standard that chic-fil-a had previous set. read more

Great new location! So glad to have another CFL local to take some of the pressure off The Waugh Chapel location. Food is hot fresh and tasty. Service is fast and friendly. Don't know what the other reviewer is complaining about. I've been here many times since they opened, and it's never been slow. read more

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Best Chick-fil-A in the area hands down. It has a lot of seating inside and a play area for the kids. It's a brand new location, so the restaurant is bright and open feeling. The staff is accommodating and they keep the interior clean and in good condition. The food was spot on! read more

The staff is never on the same accord. The cashiers are taking orders outside. One cashier tells me to get behind another car since I'm paying with cash. The other cashier tells me to stay in that lane because it mergers. Make a decision and stick to it. When one employee is doing something different from what another person is doing it makes both of you look wrong. And it's a poor representation of Chick-Fil-A. read more

Chic fil A is of course a family favorite, I visit this location about once a week. Unfortunately, more often than not, it seems like the food is not fresh. Either the fries are on the verge of being cold, or taste stale. And/or... the nuggets taste old. I have ordered the mini chicken bisquits in the morning, with nuggets in them that had to be from the previous day. Hard and stale. This has not been my experience with other Chic fil A locations, and I would hate to have to stop coming to this location because it is the closest to me. read more

My children ask for this place multiple times a week, always lovely to see the smiles behind the masks :)

Chick-fil-A used to be known for their extraordinary customer service. Unfortunately, my last few visits have been everything but pleasurable. The manager, Theresa was very condescending and rude. I said I guess it's not your pleasure..to which she responded, "I don't know what you're talking about," as she proceeded to walk away never to return. Instead, she had someone else bring my food to the window. That team member, Nia was very pleasant and provided customer service at a level I would expect from management. Thank you, Nia! Shame on you Theresa. read more

I wanted to try out the new chick fil a since the line was rather short. Everything was great EXCEPT for my entree. I ordered the chicken strips and they were completely over cooked and extra crispy. I didn't check them until I came home and I was rather disappointed. I'll be sticking with the one in Waugh Chapel. read more

Chick-fil-A - Fast Food Near Me - Gambrills, Maryland

My friend and I came here during our lunch break. We were able to find a booth and we were served pretty quickly. The service at Chick-fil-A has always been exceptional and this place was no different! My spicy chicken sandwich was good as usual. I got a frozen lemonade which was tasty and very filling! read more

This is the second time I have come to this location in two weeks and I will not be going back. Both times our orders where messed up. The first time,it took so long to fix my order that by the time they fixed my order my family had already finished their food so I ate alone. today ( second time ) I went through the drive through and after getting back on the road we realized that one kids meal was missing and my food ,again, was incorrect. I drove back and ran in with my three kids in the rain.they fixed the order and the food was good but we where all frustrated read more

Always love Chick-fil-A!!! They are so crazy awesome friendly at this location! Live them for sure! The food was hot and fresh. Definitely want to go back. Thank you Chick-fil-A!! Keep doing what you are doing! Also, the kids love the play place at this location. read more

This chick-fil-a is great the owners are great people as I have met both of them they take pride in what they do and have. I believe this chic Fil a to be the best one I have ever gone to. Always very clean and service with a smile. I am not sure what type of training camp they put the employees through but the quality here is just perfect. I wish other fast food places would learn from you. If your in crofton go check this place out. read more

The food was hot and good however we paid for the medium mac n cheese got a small we live to far for the drive back. I rare have to check my order with them.. read more

Stale bread and tasteless chicken sandwich. I first tried CFA years ago and thought it was just meh. Was with my daughter who wanted to get it and it was still meh. read more