This was an out of the ordinary chick fil an experience...waiting at the counter for our food for over 10 minutes-plus the patrons infront of us waiting when we got there stood with us the whole time too...the grilled nuggets we were given were not even counted correctly, shorted us one & one was 'half a nugget' as well. My daughter strawberry hibiscus lemonade was not made correctly twice-we gave up. Sad to see a franchise who values their reputation so much being run like this...hopefully a new manager can step in & bring this to what every other chick fil a puts out... #contactingcorporate read more

Crispiest & hottest chicken nuggets I've ever had from a chick- fila!! It was perfection!! Good job !!

We stopped at this location while driving through town. It was before the lunch rush so ordering was fast and we got our food quickly. Employees were very friendly. The restrooms were clean and the seating was comfortable. It is a newer building. Our food tasted great. Job well done. read more

Chick-fil-A - Market salad - Fast Food Near Me - Eufaula, Alabama

The line was short but they took long to take my order. They got my name wrong as well as my vehicle (drive thru). The fry container was Barely filled and cold.They also forgot all the sauce.This is the worst Chick-fil-A I've ever been to. read more

Not what you would expect from a Chick Fil A. Second only to the Panama City Beach location as the worst One I've ever been too. Literally was in the drive thru line for 15 mins. This location has no expediters working outside. Just a merging two lane mess. Then we get our food and pull off only to realize half the order is missing. You know the courtesy and great communication skills you get at other locations? Not here. This one should just turn into a McDonald's or Wendy's. read more

3 stars, or A-OK. Great food as always but staff were kinda rude and acted like it was an inconvenience to serve. It's ok because the food was really good as always. Also had to wait 5 minutes at the window for the food. read more

Good food Good vibes from the inside but lil empty No rats hanging from the ceiling Lil bit of a wait but no problem Nice staff Very cheesy macaroni Fresh and hot read more

This has to be one of the worst Chick-fil-a's in the country. It feels more like a McDonalds than a normal Chick-fil-a. Workers are slow don't have the professional appearance and pride with the excellent Chick-fil-a corporate policy. Nasty dreads - baggie pants that you don't need touching the food you are buying. read more

Honestly expected more from a chick fil a, the customer service wasn't great. The ambiance was hectic and the seats were filthy, as well as the restrooms. read more

Worst service ever. I have never been to a Chick-fil-a this rude. These workers were so disrespectful. None of them said my pleasure. Today was my friend's birthday and they specifically said the birthday sweet treat didn't exist, even though it states it right on the Chick-fil-a website. This is absurd. My friends day has now been completely ruined because of the bad service given to her and our entire party. The food was mediocre, and the service was terrible. I am very upset about my visit to this Chick-fil-a. read more

This place used to have very friendly staff, Well NOT ANYMORE i stopped by today 10/13/23 around lunch time and the girl on the window had the worse attitude, Tell these girl to keep her attitud at home or somewhere else, this attitud does not represent this franchise, read more

My wife and I stopped on our way home from the beach. I got a spicy sandwich meal and my wife got a nugget meal, both were very tasty. Restaurant was not busy when we went and we got our food after about 5 minutes of waiting. Fries were hot and salty, chicken was very well cooked too. A lot of CFAs are bad about forgetting the sauces, but we received both sauces that we asked for. They were finishing up cleaning both of the bathrooms when we arrived, they were neat and tidy. Team members were very kind and helpful:) We always stop at this location on our way home from FL and are always pleased! read more

The only Chick-fil-A that does not have people outside. Food was great and service was excellent

This was the first Chick-fil-A I've been to in my life that was dirty. I wouldn't say the staff was rude but they weren't representative of the customer service you'd normally see and expect from CFA. Food was lukewarm. There was no line when I got there and now I know why. The locals have given up on it read more

The service was very bad, forgot several items including our drinks. We asked for an orange and strawberry fruit bowl but was presented with a sad bowl of the normal fruits but very little quantity. The fries were stale and the cookies were cold, stone cold. The Chick-fil-A looks like any other Chick-fil-A though. read more

Never thought I would ever leave a bad review for a Chick-fil-A. Only reason I didn't do one Storys it was a Saturday. But walked in three employees. Just looked at me for a long time messing with cups and soda fountains, etc. after wife walked in, proceeded to For someone to check her out. The mail did not take long to come out but the chicken nuggets did not taste right my chicken sandwich did not taste right it was like the grease was not even hot. The french fries were almost a brown, dark color, like they have been sitting in oil and burnt. This was the wife and three kids were all the same. Never experiences ever at a Chick-fil-A as everyone knows the fries are the best part. The tables were filthy. There was trash all over the floor. The bathroom trashcan was overflowing. Had to go back and ask for sauce several times Because five meals they only gave me two sauces the first time. Not sure what's going on but I would close this place down if it continued to get bad reviews. Do not think this represents the Chick-fil-A franchise. read more

This is one of the D~ restaurants. I love The Chick but this place consistently drops the ball. Milkshakes handed out the window with the shake running down the side. Cleaning crew wiping down the dining room table with a napkin they picked up off the table left from a prior customer. A grilled chicken salad with the hot unsliced chicken breast laying in the salad greens. So tough the plastic knife would not cut through it. This is a management problem and they need to address the issues with the associates and implement better training. Most of the individuals are pleasant but a few should maybe go down the street and work for Wendy's or McDonalds where poor service and no smiles are expected. I thought The Chick was better than than this. read more

Finished carry out breakfast on way home, we stop here both ways on our trip. Meal and coffee are great, front counter makes you want to move to Eufaula, Al. Crew is super. Thanks read more

The wait was over 20 minutes with only a few customers. The food was NOT Chik fil A quality. The chicken was burned and fries cold and sodas flat. The bathrooms were a mess. Having been to MANY Chik fil A restaurants this is the worst and a tarnish on a great brand that usually has good food and service and clean restaurants. read more

No problems here. Clean and efficient. Great breakfast biscuits arrived quickly. Recommend.

I love this place, the food quality is perfect, i always order the salads or the chicken wraps and they are always so yummy and i have never found a hair on my food like in other places, I trust this place to give me great food since one of the employees who i over heard talking says they have a lady always coming in to check everything is clean and perfect, That gave me peace of mind !! Gotta love chick fil a read more

Poor service, rude staff, long waits, no paper towels or soap in the bathroom. Wish I could give this no stars. I'm very disappointed. I love chicfila and we know Jesus loves chicfila. He would be very sad at this location. read more

Super clean. Mostly friendly staff except for the rudest person I have ever encountered which is why this is a 2 star review. Of course her name is emily, she doesn't show her name tag (likely bc she knows she's rude) but the employees even noticed and told us about how rude she is to everyone. I understand people have bad days, but maybe don't work with the public if you are not friendly. read more

The southern hospitality was wonderful! Thank you so much! We enjoyed our time here. Every team member was super friendly and helpful! read more

Chick-fil-A - Thank you so much to Bob and his team today for being so sweet to us and most of all my baby girl. - Fast Food Near Me - Eufaula, Alabama

Ordered using the mobile app... as it turned out no different than just going through the regular drive thru. If Chick-fil-A is going to have an app to order food they should provide a designated parking spot for a team member to bring it to the car since the app asks for a description of your car... only one team member wore a mask and there was no social distancing at all. As for the food - fries were not crispy at all and no salt tho I ordered salt. The sandwich was quite bland-no more seasoning at all in the batter like Mr Cathy used to do. We've been CFA customers for years and this restaurant is nothing like the originals. Sad. read more

Give them a chance they are under new management and I met him. Law enforcement friendly and clean restrooms.

Okay... but definitely not up to par with other Chick-Fil-A locations. Less friendly service. Longer wait. Food just not quite as good. Probably wouldn't go here again. read more

Worst chick fil a experience I have ever had!! Drive thru took an hour to get through. I would have abandoned but I had a mobile order and the only way to pick it up was at the drive thru window. I get it, the lunch rush will slow things down a bit but standstill traffic in the drive thru line seems to indicate there are process and through put issues going on! read more

The worst chick Fil a I've ever been to. Food is always cold. I ordered a large fry and only receivEd a few fries in the box. If you want good Chick Fil A do not go to the new one built in Eufaula. Oh by the way, I had to wait at the speaker for about 15 min bc no one would take my order. Pls do not give these people any business. read more

Chick-fil-A - Fast Food Near Me - Eufaula, Alabama

30 minutes in the drive through. I've never seen a Chick-fil-A like this, and since covid but I've been going at least twice a week.

I am a frequent consumer of Chick-fil-A. I am almost a Red Member. I have the pleasure of having three Chick-fil-A's somewhat near me, and depending on what my day brings is how we choose which one to go to. The locations we commute to are in Enterprise, AL., Dothan, AL., and Eufaula AL.. The Enterprise and Dothan locations always have the friendliest staff, the order is always correct, and the food is ALWAYS fresh. The opposite can be said at the Eufaula location. Truthfully, every single time we go to the Eufaula location, the order is incorrect, the people are not so friendly, and the food has not been fresh once. We keep going back to the Eufaula location, and yet, it still is disappointing. We are hoping for a change. Our first time going to this location, we had the wrong order completely. It has not gotten much better since then. The fries always seem like they have been sitting out for hours and my daughters kids meal has not been correct yet. The only thing I hope for is that this restaurant changes. It is a disappointment and Chick-fil-A should not be proud. I'm sorry for the harsh truth, but I love you guys! My family loves you! read more

stopped on the way home and my god the sandwiches were massive i eat Chick-fil-A quite often in my home town and the sandwich are good but these are massive read more

Chick-fil-A - Chick-fil-A- Chicken Sandwich - Fast Food Near Me - Eufaula, Alabama

We stopped at this location on the way home from a trip. We ordered ahead using the Chick-fil-A app but still waited inside for over 20 minutes to get our food. Once we received our food, the order was incorrect. The bathrooms did not have toilet paper and the play area was closed despite indicating on the app that it was open. Very disappointed in our experience at this Chick-fil-A location. read more

Showiest Location that I have ever visited! 30 minutes in the drive thru. Did not get sauce that was ordered. No one directing traffic. Only 2 people taking orders. Would recommend that you keep driving and find another store! read more

They have their best foods around and they're out of this world! Try them ASAP!!!! They are freaking good and delicious

Barely any nuggets for $4 or $5....don't waste your money! I mean it might be yum but not worth it if you aren't even full. I go to Zaxby's and get nearly twice as much chicken in theirs for the same amount and price! Get it together Chick-fil-A. read more

The only good place in eufaula. Fast service, food made with attention, the only place I'll eat a chicken sandwich with only pickles. Nothing else needed read more

Im so disappointed in this chick fil a I wait in this really long line just to order a GRANOLA parfait, and what do they forget? THE GRANOLA!! Please explain cfa because this has been happening a lot lately whether it's forgetting straws utensils sauces or now even granola that is like giving someone a chicken patty no bun when they order a chicken sandwich. I love these parfaits so much it just makes me sad I wasn't able to enjoy the full experience today:( read more

Food was cold, burnt, greasy, soggy and just all together nasty. Huge Chick-fil-A supporter and fan, but very disappointed in this Chick-fil-A. read more

Wow, this is the slowest drive through I've ever seen. Chicken seems to be old or not cooked enough. It's hard to write a bad review for Chick-Fil-A but they need to go visit a few other stores and get in on the ball read more