Drove an hour to come here, order my food it comes quick but my chicken was hard as a rock could barely eat it, then I ordered an ice cream cup as a dessert and the cup maybe had 3 bites in it, not even halfway full, then I go up to get a refill and I waited almost 20 minutes for a refill and many staff walked and couldn't help me..very disappointed read more

Very good food, really nice staff. Some of the best fast food you can get is at Chick fil a, and this location is exactly the same. Very clean location and accommodating wait staff. Great place. read more

No time off for us full-time Yelpers right; I see it, I be it, I taste it, I rate it. Rinse and repeat. So whenever traveling and I see a Chick-fil-A, I'm gonna hit it up and share my thoughts because I really think they make some great chicken that are humanely raised. Now this one has been open for almost a year already and the place seems to be a very popular spot because they're always packed. While staying at the Hilton I kept an eye out and waited for the perfect time to head over there.     Found it and waited inside on line for about 15 minutes which isn't too bad and once the food was ready I went looking for a quieter, less crowded area to eat. And with some luck I found a table outside where me and my peeps could enjoy our eats comfortably. I grabbed a Spicy Chicken Deluxe Sandwich with Waffle Fries and a Coke. Usually find myself adding Buffalo Sauce to it because I like it spicier than they make it. Everything was delicious and it was totally worth the waiting game.    Gotta mention that the bathrooms weren't the cleanest though and in today's world there's no excuse for that. You Better Go Before You Come And Get Your Munch On!! read more

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19 minute drive-thru. Ordered on the app, waited 19 minutes to get through the line. What's the point of having 2 drive thru lanes if you're going to bottle neck both lanes, cone off one of the drive thru delivery lanes, into 1 lane? Never again. read more

Where do I start? Everytime we order food something is missing, even after the cashier reassured use we had everything. Yet 2 orders of Chicken were missing then when we tried to call the restaurant (as usual) nobody answered so I contacted corporate and they must have lite a fire because they apologized and gave us coupons everything was fine UNTIL the Keith Kelly contacted us today (days later) He was upset we contacted corporate and said we should be checking our bags before we leave because he has a bunch of teenagers working for him he was rude and confrontational he made the situation SO MUCH worse. Now they can keep the stupid coupons, this location won't last with someone like him in charge. Down in Florida it was always a pleasure going to Chick-fil-A But the Dickson City Pennsylvania location is NOT my pleasure. read more

Good customer service and clean bathrooms. The food was perfectly cooked and, in fact, less salty than usual, so that's great. We sat outside at a very clean picnic table. Don't hesitate to visit based on previous reviews. It was all good on our end. read more

Their Chicken is like melted butter! It is amazing! I always want to buy more so we can have some later!! Never had a negative experience with Chic-fil-A read more

Chicken has been getting greasier and the breading is soggy n sometimes just falls off. Its important to shake the baskets while they're cooking so everything gets cooked as well as lettting the nuggets drain. Not really something you can just drop and walk away from smh. read more

At the drive through last Tuesday at 1:15 for 35 minutes. Line was not as long as I've experienced before. Employees were working so hard, but I hold the manager responsible. He kept telling the young workers to keep the line moving with no guidance. People had large orders and should have been advised to move forward while waiting for order. read more

This place hasn't gotten any better. Good service, long lines and bad food. I don't understand why so many are here but I wanted to try it one more time, this will be my last. Fries tasted as though there was a powdered residue on them. Chicken sandwich was not tasty, cheese was not melted and bun fell apart so the lettuce and tomatoes fell out. Many restaurants can serve a better chicken sandwich. read more

My wife and I have always had a good experience at Chick-Fil-A in Dickson City PA. The food is always good and the employees are always courteous. On Dec.4,2023 my wife left her brand new iphone at the store and when I called to see if anyone had found it the manager had it and told me I could come in and pick it up. One of the employees had found it and turned it in, we were so grateful that Chick-Fil-A has such a great staff we can not say enough good things about them. Thanks again! read more

The food is excellent! The place is clean and the staff is courteous. This place is new and basically everyone is going there to try it, therefore: THE WAIT IS LONG. (My reason they lose one star). The staff sometimes add to that issue because people stand around and interrupt them to "ask about their order", then they are checking or doing orders on the side thus actually moving the line along in order. Suggestion: put to go food on the to go area as it comes out, bring food out and maybe add a screen somewhere so people can see their names in a cue. Finally maybe just put a place where people can fill their own sodas, put napkins on tables and in to go waiting areas. It would cut down on staff interruptions. Also note, all chick filla are busy with about 30 minute wait times...so it most likely won't be down to a 5 minute wait. read more

I just realized that their milkshakes don't even taste like the flavor provided. The chocolate milkshake tastes like vanilla.. Thats a rip off/ scam. read more

Love Chick-Fil-A, Cobb Salad is da bomb! Service is quick and dependable and is the closest thing to West Coast living. read more

Chick-fil-A - Opportunities - Fast Food Near Me - Dickson City, Pennsylvania

The food is fine. If you like chick fil a, it's chick fil a. The service is incredibly slow. This is not fast food. I went today in the middle of the afternoon (around 2:30pm) thinking the line wouldn't be so bad but I sat in it for over an hour. At one point there was no movement in the line for about 20 minutes. It feels like they have gone out of their way to engineer their service to be as slow as possible. Once you're a bit into the line there's no way to get out. You are trapped in chick fil a purgatory for the duration. They've been open for months. Either they don't know what they're doing in there or they know exactly what they're doing and they're doing it on purpose. read more

Manager runs this place like a tank ship (in a happy and kind way.) One of the best dining experiences I've had lol! Food was delicious, servers were coming around asking if I needed anything/ refills, staff was amazing and place was impeccably clean with great vibes. Seemed like such a happy place! 10/10 read more

First time customer. Chicken strips were excellent, waffle fries not so much (soggy, bland). Diet Dr. Pepper tasted as it should. Cleanness was excellent. I'd offer regular fries. Employees helpful and courteous. read more

5 stars because of Kelly. Very friendly, very accommodating, and great personality. Food is great, mac and cheese is awesome. Wife's chicken tenders were perfect. Dipping sauces are the bomb. read more

Fast food awesomeness, chicken sandwich and waffle fries all you need. Service is awesome, fast and well managed.

the food at this location is great. but beware of the service staff. call ahead to see if they are too busy to accept a special request, or risk waiting in line to order and then wait for the cars in front of you to recieve their order. in short i ordered 5 deluxe sandwiches and since we have to drive 40 minutes home requested the tomatoes and lettuce on the side to keep from getting soggy. they would NOT do that. not even put all in one separate container. the manager vivian or the owner keith would not budge on the rule. at least burger king lets you have it your way. going to the mulberry st location for ever. read more

Always love Chick Fil A good and the drive through line is usually the fastest I've ever been to. But not this location. A drive through line that would normally take me 15 min to get through at any other Chick Fil A took me over an hour and 10 minutes today. It wasinfuriating particularly because once you get in line you can't get out. read more

By far the least efficient, slowest Chick-Fil-A in the entire United States. You could get table service quicker than this.

Terrible service and it took forever getting the food. twice they did have any salad after saying they did and when I got home the whole sandwich was not even in the bad. Will never go to this location again. staff is also very rude as well as the customers in lime. read more

Currently sitting in line for 40 minutes. They have been open for three months and are still this slow? Chick-fil-A corporate should not have allowed a drive through design that traps customers with this kind of store management incompetence. Do not go to this store! read more

Told us it will be "right out" and yet we have been in line for 2 hours now. 7 cars (counted) drove by that were behind us already got their food. This place is horrible. We could've gone to the Wilkes-Barre one (that is a half hour away from where we are) and could've been home by now. It is ridiculous. read more

Waited in the drive thru for over an hour and a half just to place my order. This place is poorly run. The service sucks. You are stuck in the drive thru and cant get out once u enter. They have the rows with cars blocked off with cones. I hate it here read more

As always the food was delicious. But what put the cherry on top of the cake was the service. I was served quickly abs with great hospitality. I'm a bigger human and they even offered me free desserts. Tell me that won't make your day. Keith Kelly knows how to run a business. What a man. And I'm sure a great husband. EAT HERE. read more

FUCK THIS SHIT HOLE!!! The workers here are nothing but rude. The man who told me he couldn't give me food because they close soon (mind you they close at 10 I was in line FOR TWO HOURS AND IT WAS ONLY 9:20) the man who told me to leave rolled his eyes at me and had an attitude. He also spit on my car because I said I wanted my food. The first time I came here eveeyrhing was fine until I found a DEAD FLY in my honey mustard. Go to the one in Wilkes barre this place is so terrible. read more