Today my quick stop was for tasty chicken strips, but what I got was chicken strips that needed oil changing. What is normally light brown and crunchy was rubbery and dry-- this an off day -- Come on Chick-fil-A let's not slack on the quality of the product. Let's make sure to consistently give us high quality entrees at each visit. Despite this slip up on food appearance and taste the wait staff were efficiently cranking out lunch orders and my Coke was excellent. Therefore, even though my product was not up to the customary standards the drive through was peaceful. read more

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The workers forgot the fries that were on my receipt. When I said thank you, they did not say my pleasure.

the mac and cheese is good, but benson boone forgot my chicken fil a sauce and i had to raw dog the 5 piece i ordered.

Oh my gosh! I forgot how good this place is! It's been years since I've been here and I don't know why. I wanted something fast and not too expensive for dinner so I stopped in with my husband. I got the spicy chicken deluxe sandwich and it was SO DANG GOOD! The girl behind the counter was so friendly and nice. She greeted us when we came in. When I asked for water and two different kinds of sauces, she kept saying, "Of course. It's my pleasure." She acted like she was genuinely happy to serve me. I've never gotten this kind of service from an employee at a fast food place before. The manager needs to be commended for training the employees to be friendly and helpful. So many employees are drips with no personality or manners these days. Our food came out super fast. And let me tell you about the sauces. I'm a sauce fanatic, so for me, a sauce can make or break a meal. I got their sweet and spicy Sriracha sauce and my husband got their cheese sauce. They were both amazing! They went perfectly with the spicy chicken sandwich. They also had a wide variety of other sauces. I was in sauce heaven. There are other chicken places in town that are very good, but I have to say, Chick-fil-A has the best sauces that I've ever tasted. For me, it's all about the sauce. My husband got their peppermint shake and that was very good, too. The place was very neat and clean, too. It's like they take pride in how the place looks. I will definitely be coming back more often. I'm so glad I stopped in again and rediscovered how great they are. read more

Chick-fil-A is a really great fast-food restaurant that totally lives up to its hype :-) Both the original chicken and the grilled chicken sandwich taste wonderful and their waffle fries are instantly addictive. Their sauce totally compliments their food, and it's so good you'll be tempted to eat it on its own ;-) The staffers here are friendly and helpful; they're also quick and efficient. This is an especially good virtue to encounter in these difficult times when the drive-thru line is almost always very very long. read more

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I am infatuated with their Dr. Pepper. I will go simply to get a Dr. Pepper and talking to nice workers. Very sweet, very yummy, good spicy deluxe chicken sandwich ONLY WITH COLBY JACK CHEESE, delusion to get anything else. Great food read more

Very fast! Friday was an eat-in day. They gave me my colored plastic table cone to set on the table for delivery of my order. I didn't even have a chance to sit down and my food was being set on my table! And it was 12:30 lunch on a Friday! Waffle fries were hot and crispy, I ordered the Deluxe Spicy Chicken Sandwich meal with a sweet tea. Not too spicy, even with pepper jack cheese, just a good kick to it. Same with my dining partner, her order came just as fast as mine. The staff was smiles throughout with awesome pleasantries. Restaurant is clean, even with it being busy the tables were being cleaned quickly for the turn over. Another was sweeping the floors. I'm pretty impressed with this locations services and food! Well done! read more

Chick-fil-A - Fast Food Near Me - Des Moines, Iowa

Went through the drive thru... Didn't receive our order correctly... 1 sandwich completely missing & the other was missing topping... Called after getting home , wanted me to return to pick up a reorder & I was like no just refund for what we didn't get, was told they could give us 2 free sandwiches on the app.. I don't have the app , then was told that I could be put on a list to come in & get 2 free sandwiches... They wouldn't be free I already paid for them!!! Could they just credit back the money I paid them for the food I never received & that wasn't an option but I could dispute that with my bank... No customer service number could be given to me..." you can google that" Not happy @ all!!! read more

I saw the worker digging in they ass then they touched my chicken sandwich and fries and also touched my straw y'all need t get it tf together at the chickfila no joke. read more

Always a great experience. Very polite staff and the entire very clean establishment. Kids were able to play while we waited for our order to s brought out to our table. Food was perfect temperature and tasted fresh. I got fresh fruit and it was not old looking and had great flavor. Will definitely return. read more

Took my mom for her first Chick-fil-A, she expressed concern with the in person ordering and being a first timer she would have liked more time to look at the menu, so she ordered what I ordered. Then came the moment of truth, eating. There was pause, and the first bite; you know she liked it when she takes a bite, holds the sandwich out to look at it chewing slowly and takes another bite. She nodded her head in approval. "Pretty good sandwich." Mom approved. read more

Brianna was very nice to us and food came fast and we just so happen to stroll upon this particular location at a more busier time

These guys were not taking their job serious. I usually always LOVE Chick Fil A. So I'm sad to write this review. We placed an order 10 minutes before close via the app which is amazing cuz chick fil a is amazing and has THE BEST QUALITY SERVICE. But this particular location was jacking around and tarnishing the Franchise best quality. I really hope the manager "Tori" and the whole giggly clan can treat future customers with more respect and represent the brand with utmost priority. They laughed at our faces when we couldn't get the food and nobody apologized. We arrived before close and were completely rejected and disheartened. When we asked if there was anything they could do for the completely avoidable mishap, the manager walked away. We pleaded and begged and finally she came back with a fry and 3 chicken sandwiches for a car full of 6. We lost today boys and I'm sad to say it was at chick fil a. RIP chick fil a. I look forward to hearing back from the GM about resolving this issue. And setting straight the lovely employees to ensure this never happens to any more innocent lovers. read more

I enjoy how the play area is completely separate from the dining area. They have a car theme and I could see many kids enjoying the climbing. Will need to bring the toddler on my next visit. I stopped in for a late bite to eat about 8:30 and was to find it busier than I would have thought. Dining area was clean and pleasant. Ordered a spicy chicken sandwich and waffle fries. Both were cooked fresh and crisp. read more

Chick-fil-A - View of the play area and dinning room - Fast Food Near Me - Des Moines, Iowa

Consistently good. Stopped here last week to get some lunch for me and a co-worker. Quick service at the drive-through; thorough review of my order, and the food was ready when I pulled up to the window. Have been here before and had the same type of experience. Food was hot and fresh and exactly as ordered. Chick-fil-A offers a lot of good options and the food and service are consistently good. read more

Simply one of the best fast food restaurants available - assuming you like chicken. Not sure how they always manage to have such good and efficient employees. Maybe they pay more than other fast food places...? Whatever the reason, it works! read more

Stopped in for food and rest stop. Great service..Great food....Jennifer (manager) was very welcoming and friendly.

Cold and rubbery chicken w a side of tasteless Mac n cheese was almost as gross as the "fake" customer service for my alternative lifestyle partner. read more

We order Chick-fil-A mostly through third part delivery apps, but this is the location closest to us and the one we frequent the most. As always, the service is super fast and the food is always fresh. The fact that they have GF options, and through their apps, the ability to remove butter/cheese from anything, makes it super easy for us to be able to eat quickly when we're in a rush. Plus, they don't charge extra for sauces and their options for it are fantastic (that Chick-fil-A sauce tho!!!). Bottom line: if you are looking for a quick meal with no complaints, check out this CFA. They always get it right. read more

Love using the app here, I've received some random rewards like sandwiches and have received better service at this location imo.

I'm not a huge fan of fast food. The kids usually make me go. Not Chick-fil-a I love the spicy chicken with extra hot sauce aka the #2!! I wish they had little packets of sriracha, wow that'd make a killer Chick-fil-a sandwich. That's why I usually get it to go. I never really liked waffle frys they always seem soggy. Not at Chick-fil-a crispy and hot even after a 5 minute drive back to the desk. The lemonade and tea are made fresh and both varieties sweetened and unsweetened. Looking for a quick snack they have the best chicken nuggets. Real chicken with real chicken flavor imagine that! read more

Chick-fil-A - Fast Food Near Me - Des Moines, Iowa

This is our favorite Chick-fil-A in the mid west. Not only is order handled with TopNotch care but our food better than expected. The managers are awesome! Ever visit we feel like long time friends. Come see for yourself! read more

Clean lobby great staff and salad I had wash fresh and well made great location and managed well read more

Chick-fil-A - Very clean well organized condiment stations kids have a separate place away from dining to play! - Fast Food Near Me - Des Moines, Iowa

I got DoorDash from here and they gave me 6 sauce packets. I really appreciate that. (Food was pretty good too)

We've been here twice now. Both times where drive-thru. Both times we had really good experiences with everyone that we had contact with. The food was good and correct, always a bonus. One of these days we'll have to take some time to actually go in and eat but I'm pretty sure we'd have the same things to say about the inside experience. Thanks for being a great establishment and keep up the good work! read more

I stopped through on my way through the state at 8PM on a Friday. The owner/operator's wife (I only realized it because their photo is in the breezeway entrance) was working the front counter. Honestly I was already super impressed to see her working that late ok a Friday, but she was awesome. Super friendly and helpful. Extremely friendly persin. The food was amazing, and came out incredibly fast. Everything was fresh. The property is amazingly clean, and you can tell the owners take pride in their establishment. Based on the signs around the restaurant you can tell they're super involved with their community. Great place! read more

Worst in the area. Workers are rude and never say thank you or anything. They mess things up all the time.

Our food was good. The order was exactly what we wanted. The person taking our order was rude. While my husband was ordering she kept interrupting him. She was rude and we will not be coming back to this Chick-fil-A. Chick-fil-A always has great customer service but not at this location! Sad I had to write this review read more

this place is good asl they chicken sandwiches are fire there fry's are mid buh wit the sauce it's good

Chick-fil-A is always a go to when it comes to quick,easy food on the go. This location had phenomenal service and my food came crazy fast! The employees are polite and exerted amazing professionalism. Very impressed, would highly recommend for someone looking for fast food with high quality & great service. read more

Never tried Chick-fil-a, so pulled in & got one of the spicy chicken sammich meals & found it very tasty in deed! I'd eat at one of these joints again. read more

In the fast food industry, nothing compares to Chick-fil-A. They have the best customer service hands down. I have been to this location since it opened and have never had a bad experience. My go-to meal is the spicy chicken with a cookies and cream milkshake. Their milkshakes are thick with lots of Oreos yet still drinkable through a straw. read more

Mediocre. Don't get why everyone thinks their food is so good. Popeyes is so much better...

Hello, I would like to introduce myself. My name is Zane Michael Yamen, and I am a world renowned food eating champion. I would just like to say that this specific Chick-fil-A was the most eye opening experience of my life. The moment that crispy dead animal entered my tasting facility I instantly knew the secrets of the universe, I saw infinite universes where I was experiencing the same thing at the exact same time, it was destined. I would also like to say that Logan Johnson deserves raise of 100%, and should be the new official chicken taster, if there is such a thing. Thank you Chick-fil-A. read more

On a arduous road trip, this chick-fil-a was PERFECT! The food was fantastic and we were surprised by how quickly our food came out. This location is also really well designed, decorated and has a good atmosphere. Great place with seemingly great management! read more

Fast service. Polite workers. Kids meal toys that are actually usable and worthy. Great atmosphere, very clean. This location had a wooden table to sit at that was made from recycled and abandoned homes, it was pretty neat to read about and sit at. Would definitely go back! read more

Upon walking into Chick-fil-A, I experienced a clean establishment and a friendly atmosphere. I glanced at the menu- only chicken options. The cashier had a friendly smile and made me feel right at home. It was not very busy even though it was 6 o'clock. I ordered the number one meal with a large sweet tea. I scarfed the sandwich down as if I was never going to have another meal. It was an entirely forgettable experience. I would say this is a much better establishment than the University Chick Fil A. That place always disappoints me. If you live in the Des Moines area I would recommend either this location or the Paradise Pointe location over University for a quick, delicious meal with reasonable prices. read more