Overall had a nice experience. It was clean when we went and it was around lunch time. The person who took our order was very nice and even suggested someone sauces to try when we had no idea what to pick. The potato salad is really good compared to other places and the chicken and fries were hot when they came out. I actually had to wait for them to cool down and they weren't dry either. read more

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if i could give a zero I would. Ive never been here and had questions in drive through and instead of the work asking me to pull up to clarify he comes out with an attitude who does that. So disrespectful and unprofessional read more

We love the food. The portion sizes of fries or other add ons keeps getting smaller and smaller. We ordered today and received the smallest portions ever. We don't feel like we're getting even close to what we pay for so we won't be going there anymore. read more

Chicken is always cooked fresh but the seasoning is due for a overhaul to make this a regular go to chicken wing spot.

Nice big chunks of white meat chicken but way oversalted, overseasoned and overpriced.

Stopped in at a little after 3 today to give then a try and see what they are all about. First the dining room is closed, so I go through the drive thru. They literally want $12 for some chicken wings and $3.59 for a pop. Look at their menu, these are insane prices. The neighbors have big juicy tenders for a fraction of the prices. Buffalo Wild Wings prices are also way lower. These would be insane prices even for the most stuck up corner of West Des Moines! Well, I wanted to give them a try, I ordered, waited for the one car at the window to get their order, and after being stuck there for 20 minutes, because there was no room to drive around, I drove right thru and on my way. They will be gone by November. read more

The Chicken Shack - The Chicken Shack - Fast Food Near Me - Des Moines, Iowa

I REALLY want to support a new business in Highland Park but the Chicken Shack might make that difficult. I'd been meaning to stop in, so when it popped up on my Uber Eats with a discount code I figured, worth a shot and I'd go in person if it was a win. I ordered a 5 tender combo with lemonade, added an up charge for garlic fries instead of regular, and splurged on the molten lava brownie because Monday, As others have mentioned, it's pricey for chicken strips and fries without a promo (even if you're like me and intentionally order the large combo for leftovers). That said, they are chunky white meat tenders and tasty when you get your whole order (they forgot the 5th tender) and I'd say if you want crispy tenders, these aren't it. They're more soft and breaded style which is totally fine. The garlic fries were solid and bar quality but the brownie was a definite pass (overpriced and underwhelming). I stupidly thought a chicken place would have a good lemonade too but no, just some fountain Minute Maid. read more

The Chicken Shack - Tender Combo with Garlic Fries - Fast Food Near Me - Des Moines, Iowa

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Food isn't bad. Good fries. There's a front of the house worker who's insanely rude and they seem to do nothing about it. Each time I've visited I've had a problem with her being rude. And this is the first time I've ever had an issue with service in years. Also 85% of staff have rotten teeth. read more

Bring your wallet... it's pricy especially when there is a competitor next door selling pretty much the same product... the portions of chicken strips are BIG ... more like a quartered chicken breast... and seasoned well... Fries could be crispier... Got the buffalo chicken fries huge portion ... good when they are fresh n hot.. but they get soggy on the way home... those would be best to get the toppings on the side for takeout orders... On the downside... confusing menu... and everything is an extra charge on wings and chicken strips... sorry but not sorry ... sauces should be included in the price... read more

We got there just as they opened and the floors were filthy and sticky. The bathrooms were disgusting. Also the person taking orders was eating a sandwich while waiting on people. Food was good. read more

Really good chicken and they have a really good breading. They give you plenty of food too.

The chicken strips and fries is amazing! You have to tell yourself no more eating because you will keep ordering. I didn't go into the shack. I only recommend pre order and pick up. read more

The chicken itself was good but the sides left a lot to be desired. Honestly the biggest shock was the price. We were really surprised by how much they were asking for the food when the product quality did not match the asking price. Seriously it's absurd how much they want for that. Tried it once hoping for a hit. Now I know that if we ever want chicken we're far better just hitting up Cane's or another chain that we already had here before Chicken Shack came along. With this being their first location in Iowa, I think they really chose poorly. This area is not the type to support a business that charges far more than it's immediately available competitors all in the same little stretch. Chicken Shack better adjust its pricing and soon or they'll be out of here before they know it. read more

Best french fries in town. The chicken was crispy and delicious. I would 100% recommend it.

Good fries although they are probably just Arby fries. Chicken strips feel like biting sponge. read more

The Chicken Shack - food - Fast Food Near Me - Des Moines, Iowa

Overall L chicken shack I went their to see what all the news was about but the prices were insane 3.59 for a pop I could get a 1 dollar pop at McDonald's and the chicken was good but totally not worth it and when I giggle about the prices to the window worker she got all sassy and rood read more

The Chicken Shack is from Las Vegas and being as southern people make the best chicken by far and away I can tell you it is better than local Iowa places that serve chicken fingers. The chicken fingers were by far THE TOUGHEST chicken I have ever eaten in my life!!! The bathrooms are big enough to fit 2 or 3 "BUFFET SIZE" Iowa people and they are as clean as a engine owned by a Detroit auto plant worker. The chicken always seems to be above ambient temperature and the owners really seem to care about the experience. I care about taste as some great food I have had has been in gas stations so keep this in mind. If I want to have a experience I will look for a UFO in Nevada, I eat because I am hungry and expect the food to be as good as my Chow Chow could cook. The chicken fingers are large for Iowa and they are seasoned with seasoning. Try the place out and give your experience and keep in mind if you do not eat here they will not be open and eventually franchises look at the closure rate and that means we will never get a Shake Shack!!! read more

More like the chicken shit. Food is horrible. Sauces are terrible. Prices are outrageous. Put the leftovers outside for the raccoons and poor bastards didn't like it either. read more

no special on Mondays..with there over inflated prices should have daily specials this place will not last goodbye!