I've NEVER had a negative thing to say about a Chick-fil-a but this location in Conyers is extremely slow!!! Ordering ahead typically gets you through faster but not this location. In fact, you can order ahead and watch the drive through patrons leave before you. I normally stop in the mornings for breakfast but I can no longer do so because of the time it takes to receive my order. Please do better! read more

No matter how many times we call to complain they forget my extra egg, they NEVER send it. Now they are up to $.70, that is $1.40 every order. Yes I am a dummy for not double checking the order. Sometimes we have other people pick up for us. It should be automatic you read the order. Don't get me started on pepitas. I ask for NO tortilla strips, just not to waste them and they send double. read more

Chick-fil-A - here is the order - Fast Food Near Me - Conyers, Georgia

I am so disappointed in the friendliness of this Chicfila. I took my son to Chicfila on cow appreciation day. We colored cow circles on his shirt and I even painted a nose and cow marks on his face! I even painted my own face as well. Anyway, we showed up after 7 so we knew we were not going to get the free entree but when we walked in the group of teenagers behind the counter instantly got silent and stared at us like we were a problem. They went back to working but no one was going to even come take our order until someone told them to. But not one person in that store mentioned cow appreciation day or a thing about my son being dressed as a cow. It was kind of weird. I didn't mention it but when we got in the car my son said "mommy I'm sad, that didn't feel like cow day". It was so awkward I thought I had the wrong day but I didn't, they had on shirts and decor up. What upsets me is that this is supposed to be the company with commercials emphasizing their kindness. Yet, not one person in that store was kind today. read more

Greeted with nothing but smiles! Quick in and out worth my order. Order was correct and fresh. Clean on the inside and outside of the restaurant. read more

My experience with Tishel B was very disappointing. When I asked questions or needed help, she came across as rude and irritated instead of being helpful. The way I was treated made me feel unwelcome and uncomfortable as a customer. Good customer service should make people feel respected and valued, but unfortunately that was not my experience read more

This location was quick and simple but the quality of the food was underwhelming. I ordered a spicy dlx and fries, the fries had the recipe on top of the fries and that was gross. I cut some grace cause it happens but the I taste a fry and they are old and saggy (they tasted like that were under a lap all day) so not worth it. I don't think I'll revisit this location due to the poor quality of effort. read more

Chick-fil-A - Also the fries were a M and came like a small. - Fast Food Near Me - Conyers, Georgia

This was by far the worst experience I've ever had at Chick-fil-A. The location was full of young, unprofessional staff with no apparent supervision. My vehicle was skipped in the drive-thru, and when I finally got someone's attention, the staff seemed confused and careless. A male employee openly admitted he didn't care about missing my order and walked off. The girl who took my payment awkwardly snatched my change back to inspect a Canadian penny, showing a complete lack of professionalism. Once I reached the pick-up window, I waited another 10 minutes while staff were distracted, unfocused, and engaged in inappropriate conversations. No one communicated about the delay, my drink sat there the entire time, and when I finally received my food, it was handed to me with a simple 'here you go'--no apology, no acknowledgment. To top it off, my order was missing the Polynesian sauce I requested, and I was given only one napkin. This was absolutely unacceptable for Chick-fil-A, a company known for efficiency and excellent service. This location needs serious oversight and training. read more

If I could leave zero stars I would!!! We ordered via the chick-fil-a app and our food arrived cold and incorrect!!! No napkins or fork for the salad. No dressing. Cold fries. The wrong sandwich... thoroughly disappointed. read more

Not a fan of this location. The communication is below the usual Chick-fil-A standard . There was an issue with my order placed online. I went inside the store to get it resolved and the order still ended up being incorrect. I reached out to both customer care and the store management and have yet to have the matter resolved. Would not recommend this location for large or online orders. read more

Chick-fil-A - Spicy Southwest Salad - Fast Food Near Me - Conyers, Georgia

I have been here a few times, and have no complaints. The food is good, delivered fast, and the employees are nice. The restaurant is clean and well maintained. read more

Chick-fil-A - Inside - Fast Food Near Me - Conyers, Georgia

This whole company has gone to crap! You can't even call the restaurant that you picked the food to! They need to replace every manager there and especially the district manager that never does anything to fix this place! All of my order was overcooked and hard as a rock! read more

This place sucks!!! I had an order delivered to my home yesterday and I didn't receive everything I purchased. I believe this location is not owned by Chick-fil-A and probably is a franchised location. That's why they are terrible at filling orders and with their day to day operations. My driver who delivered the food name was Lenin. Refund was requested and I'm still waiting. I will never return to this location again. I'm tired of your frequent miss haps. Customer service training is needed ASAP!!! read more

Always fresh, order always correct and excellent customer service. Fave salad has got to be the kale side salad. They need to make it a full meal and sell the dressing it's delicious read more

Inconsiderate employees ... a. A female worker "on break" taking it in the handicapped ladies' restroom who clearly wasn't handicapped; I mentioned to others that I was waiting on it; I finally asked if she was going to be much longer after waiting more than 15 minutes for it.. b. While waiting for the handicapped stall, a female delivery driver came in, used regular stall (door left open after using) and then washed her hands, but didn't flush the toilet; i asked her if she was going to leave it without flushing and she just walked out after drying her hands . read more

AWFUL SERVICE They messed our drinks. Gave us a total of 16 sauces.. including 4 we didn't ask for. Forgot dressing in our salad. They were to busy to provide good service and didn't seem to care.. read more

This location opens at 6:30. Instead of 5:30 like everywhere else. There was 15+ cars sitting there waiting as the employees laughed and stared. Employees were rude and definitely not the service I'm used to at CFA. We will not go back to this location . read more

I went through the drive through to order and the lady who took my order was rude and ignored me when I asked if she could scan the QR code to redeem points. The frosted lemonade I ordered wasn't full even after I stirred it. read more

Chick-fil-A - The Frosted Lemonade - Fast Food Near Me - Conyers, Georgia

No Military discount. Not bad service but the fries are never fresh, and always taste old.

I was not impressed by the service. Most Chic Fil A 's run like well oiled machines, this location really did not. The line ran super slow & then when I finally got up to the window, they wanted to pull me up for a salad to wait, after requesting my refund, my salad was ready by then. The salad was good which is why I gave it 2 starts but the service could use some help they weren't the friendliest like most Chic Fil A restaurants. I was very disappointed. read more

This is one of the best Chick Fil A we eaten at. Our food was perfect. The chicken and biscuits were light golden brown like we want it. The staff and management is awesome. They are very friendly. They go over and beyond to make us feel welcome. We will be definitely be going back when we are in that area read more

I have gotten sick from the food at this location twice in two months. I ordered the chicken breakfast burrito both times. It's my favorite meal, and I haven't had a problem with it at any other location. After getting sick the first time I thought maybe this was a fluke. I have now gotten sick a second time and now I will not go back. Service is great. Friendly and quick, but something is going wrong in the kitchen. read more

Chick fil A is just that. It's consistent. Staff are friendly and helpful when serving. Clean establishment.

They are always so friendly and kind whenever I visit! It does get congested during lunch and dinner time but, the staff is always nice.

Chickflay is Minnie sizing fruit cup and selling them as large. There is no way the fruit cups they are selling as large is large. At best, this fruit cup I bought was a small maybe medium. This restaurant is getting over on customers by slowly down sizing their food products and selling them at a higher price. This restaurant has teen workers who are outside in all type of weather selling their products and Teen managers who doesn't know the meaning of good work ethics but only how to sell, sell, sell. I will not buy another fruit cup there because it's advertise as large but you only get a small size. Chickflay is part of the American Greed! read more

quality has gone down over years not terrible just not what it used to be. fries get lukewarm/cold very quickly gotta em fast while fresh out the grease or they're done for. customer service still good as you'd expect from this franchise. read more

First time here at this location and they gave the wrong salad instead of Cobb they gave me southwest and I don't eat bean

I appreciate how easy it is to get in/out of the busy traffic at this new location! It is always busy in the drive through lanes, and so easy to go into the dining area. The food is always fresh and delicious! The personnel are friendly, polite and helpful. read more

DO NOT COME TO THIS CHICK FIL A .....staff very rude and I'm standing in the lobby waiting on a frosty for almost 15 min. Checked in and everything then she says oh I'm comin read more

This particular location messes up my order every single time. There is always at least one item missing.