Haven't had Richie's and forever and I'm glad not too much has changed…read more The service was nice and timely and the food was very fresh. I order the party wings with cornbread and was not disappointed. I also ordered the pink lemonade and that's where my disappointment came from it doesn't taste the same it tastes like it's more watered down now. Other than that I had a great experience and will be back.

Tonight was in the mood for spicy wings, but not the kind with sauce from other wing chains. Have…read morehad several great experiences with Richie's chicken (normally get 2 breasts) but while the flavor was there tonight, the quality of the wings was sub-par. Cornbread and beans fabulous as always. But not only were the wings small with minimal amount of meat on the wing they were also quite cold compared to the cornbread and beans in the box. I give 4 stars for the flavor of the spices in the breading and sides. In the future I will stick with the chicken breasts!

First time eating Raising Cane's. We are from northeast and there are none in our state. This meal…read morewas fantastic. Perfectly fried juicy chicken tenders, delicious coleslaw, pillowy Texas toast, and that sauce.... Please put one in Maine! The sweet older lady who wiped down our table was lovely to talk to and a good ambassador for that store!

Amazing!!!!! Service was fast, food was fresh and tasty, and the workers were so nice!!!! I can't…read morewait to come back to this location!! It was very busy but they still got our food out quick!!!

They're always nice at this location and it's never really busy. The food is great and I've even at…read moreinside the restaurant. It's pretty nice and clean. Definitely try if you're around the mall or shopping in the area.

Our first time here. We arrived earlier in the day to a sign on the door that they wouldn't be…read moreopening until 4:30, although that wasn't indicated on their website. We ordered a family pack which consisted of three entrees (orange chicken, honey walnut shrimp, mushroom chicken) and two sides (fried rice and chow mein). Everything was really delicious. The portions were more than plentiful!

This was one of the those instances when you drive by a place and think to yourself, "Oh that…read moresounds good!" Unfortunately, this was a let down. Roll was soggy, meat was too salty, onions tasted artificially sweetened as if teriyaki sauce was added to them. Not your quintessential cheesesteak. Fries weren't bad, the kimchi fries were an interesting take on loaded fries and flavors played well. One positive thing out of this was the quick turnaround and friendly staff.

I love Charleys!!! Always had great service. Why did they close?? This sucks. Everytime we went…read morein the employees were nice. Only once, these 2 girls working, and they made our food skimpy, and weren't that friendly. All the guys we've interacted with have been very nice.

Saturday late lunch with the family. Inside was clean…read moreincluding the drink area. All Employees were super friendly,professional and patient with us when ordering for our kids. Food was excellent. We will be back.

This location deserves zero stars. This location lacks professional customer service in the drive…read morethrough. The employees are irritated, disrespectful and just plain rude when taking orders in the drive thru. As we drove off in disgust, this same old employee was laughing maniacally and loudly to be seen. If staff need that much attention, this is not the industry to work in. We also went inside this location on another day. We'd never been inside. The seating area was trashed and there was old dried ice cream on the tables and floors and there was a roach next to the drink machine. If you desire exceptional customer service, a great experience every time and a clean environment, this is not it. Go somewhere else. The sad part is, this location opened up last year and I see more negative reviews to come.

I Like These…read more Wings Period. I tried Parmesan garlic and hot garlic on 2 different occasions, same location Customer service is pleasant.

Some of their employees customer service is horrible. They need to go back to training on proper…read moreetiquette. I have had 2 very bad experiences here they have done nothing to improve the situation. The first encounter I've had with them was when I had ordered some chicken wings and a four piece meal. They literally had me waiting almost 2 hours. No exaggeration literally almost 2 hours waiting no I'm sorry. No nothing. The second encounter was I have food missing from my order. The wait time was too long. I even called the store several times the lady was very rude on the phone. She never gave me her name never apologize about the order and she even hung up on me. That is very very poor customer service.

I am not a pork or beef eater, so I decided to try the turkey ribs. I'm very picky when it comes to…read moretrying turkey ribs, but when I bit into theirs... OMG! It was fall-off-the-bone, finger lickin' good! The sauce was superb! I also tried their mac and cheese, yams and baked beans. All were really tasty. I will definitely be back again!

We have eaten here 10 or 12 times in the last 3 or 4 years. The food is usually pretty good and the…read moreservice is also. I usually get a salad plus the 2 piece fish dinner with 2 sides--fillets are large and enjoyable. Our server today was Denise who was friendly and attentive. Unfortunately, something happened today that I can honestly say has not happened to us in at least 10 years and since we eat out almost all of our meals, that would encompass about 5000+ restaurant visits. My wife and I went to the hostess stand about 12:30 or so. The hostess was Vickie. We said that we would like a table (as opposed to a booth), and she said that she would try to find us one. At least 3 empty tables were visible from the hostess stand. Then she disappeared into the kitchen area and came back about 3 or 4 minutes later with a paper towel in her hand that she was drying her hands with--hmmm-bathroom visit, maybe? Why the need for deception? Then she led us back to a booth. My wife said "I said a table, not a booth." She then had a hissy fit, stepped back, threw her hands up and said "THERE'S a table" She didn't even bother picking up the menus and silverware from the booth, so my wife had to do that. I thought it would end there, but it didn't. A couple minutes later she returned to our table and announced "I talked to the manager to come to your table--I don't think you needed to holler at me--I'm trying to do my job the best I can." No one hollered. Yet. And my wife said "No need for a manager."Apparently an apology for HER mistake was not in her arsenal. ( In any case, no manager ever arrived.) After another minute or so of my wife and her going back and forth, I finally got pissed, extended both my arms out and said "ENOUGH--JUST LET IT GO !!" Well, that defused the situation, but most of the couples we know would have gotten up and left at that point. The rest of our visit was uneventful, except that our orders weren't even taken for a solid 30 minutes after we walked in. And we saw the hostess taking to who was to be our server. Another reason why others would have left. Thirty minutes to take your order is intolerable. One of the long term servers that always recognizes us and talks to us when we're there came over to the table and chatted with us--she is now a team leader for the servers. She knows us to be ideal patrons and good tippers who don't complain. I did not say anything about the incident, but I did ask the hostess's name. The bottom line here is that Ms. Vickie the hostess (who has worked there quite a while) needs a serious attitude adjustment and some lessons in customer service, before she is rude ,needlessly provocative and alienates any more customers. My wife thinks that we will not return here. I wouldn't say that, but if another such unnecessary and regrettable incident occurs here, not only will it be our last visit, but a written and very detailed letter (rare, nowadays) will be sent to corporate and heads will probably roll.

David was friendly and our food was fresh and hot. My chicken was a little salty, but I think…read morethat's my preference. My favorites are the broccoli cheese casserole and the carrots. I usually get a veggie plate with double both sides. We went while it wasn't crowded around 4pm. Atmosphere was pleasant in the bar area and not too loud.

This is the absolute worst. Every time I come to this store the "dining room" is always closed…read more The employee came out and in no terms was nice about it. Why the hell is your dining room closed at 7:15pm on a Sunday!

Chicken pieces are unidentifiable. The staff are bored and impudent. I will never go back! There…read moreare too many other places that have great food and treat you well.,..like they want your business and want you to return. I actually offered to pay more for white meat and was given a couple of thighs.When I complained, I was told to go somewhere else. That's exactly what I will do

Sunday 7:30pm Ordered to go order & mistakenly ordered from…read morethe Springdale store, the manager at Colerain store called the store at Springdale verified the order and made it for us. The manager was super friendly & understanding . The inside of the store was extremely clean. The food was perfect! We will definitely be back! Would recommend.

I have always loved five guys and actually hadn't eaten there since they moved from Stone Creek to…read moreColerain Avenue. I had a taste for a burger and decided to order delivery. The burger arrived hot, but the fries were cold. The burger was overcooked and not seasoned at all and the fries tasted like they could've used fresh grease; not good. They also had a burnt taste.