This location is amazing! Staff is always super friendly and helpful. We've been coming to this one for years since it opened and have been continually reminded how kind all of the employees are! An employee that really stood out to us was Desiree. We were dining in and were about to get up to ask for a couple of waters as we forgot to order them initially. She heard us talking and came up, insisting we stay seated and she grab them for us. Such a caring and sweet person. Thanks, Desiree! Definitely try this location if you haven't already. You'll always be impressed with the beautiful dining room and friendly staff with each visit. read more

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Very rude and didn't want to help fix an order I won't go back! It was simple reset my oder and I was told no we can't I had to drive away and wait to leave the driver through read more

Great food and great service! I had the spicy chicken sandwich and fries. The ambiance is that of a fast food restaurant. Plenty of places to eat inside and enjoy the food. read more

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Super disappointed during my visit to this chick fil a location. I ordered the southwest salad and it has wilted lettuce in the salad. Not sure when this was prepared the same day but it was not what I expected to receive. Hope the salads are prepared on the daily. read more

Chick-fil-A - Southwest salad with wilted lettuce - Fast Food Near Me - Centerville, Ohio

Food is tasty and fresh like all locations. Same with the staff. Polite and kind.. no change here. What sets this location apart is the building inside and out. Very very clean... immaculate and well decorated. From the moment you enter the property, to stepping inside, to the tables and the floors, and the restroom. Highly recommend this location! read more

It's a Chick-fil-A. What else needs to be said? The food was good, the service was prompt and friendly, and the restaurant was modern and clean. Of course there was a bit of a wait but it's that popular that there almost always are a larger number of people who want to eat there. It's a very efficiently run restaurant but the demand is high. I still wonder how they manage to hire people who are so pleasant, even when under pressure. You get what you expect when you go here, and they always work to make up for any surprises. Go check it out. read more

Ordered in the drive through. The order takers credit card machine was dead and she told me to pull forward. Just around the corner was another person who ran my credit card. Pulled up to the drive through window and there was a gentlemen who was distributing the orders. I pulled away on my way to Cincinnati only to discover instead of the meal I had ordered, and paid for, was replaced with a water and fry. No sandwich and wrong drink. I called and asked for a manager as I was not in a position to return to the store. He asked if I had the app and I replied no. He acted as if he took my email. I never received the email. The order I had received was for a blue Ford and a woman named Erin. My name is Michael in a silver Chevrolet SUV. The person distributing the bags was not even looking at the receipts attached to the bags. It came as no surprise I did not hear from them. read more

Does this chicken have crack it in or something? It's always crowded and the drive thru always lined up. And the food isn't so special...chicken sandwiches with a few pickles sprinkled on, mayo in little packets, and waffle fries. The inside is typical fast food with rug rats running all over, screaming and wiping their little hands on every reachable surface. And yet we still go here...usually in the drive thru where we sit and wait on the line to move. Why...cause it's so good.And reasonable and quick once the line moves or you suck it up and go inside. I know many people won't eat here because of their politics. I keep politics out of my dining and shopping experiences. That's how I roll...your welcome to follow your beliefs. Giving 3 stars cause it is fast food. read more

My kids love chic fil a and so do I . But this visit was different. The food was still good as always but my experience was ruined by the manager named Dan . I asked for change for a twenty and he promptly told me that was against company policy because they are not a bank . A simple no would have been fine without the smart comment. When I asked Dan for his name he said go ahead and give us a review and have a good life . Un believably bad customer service. I would recommend the small drive down to the Stroop rd store . read more

With all the commotion about that other new chicken sandwich, Chick-fil-A will still always get me as a customer. The chicken is still always really good whether in sandwich or tender/nugget form and you can't beat the waffle fries. They also have seasonal items like a tortilla soup which is REALLY good, and their new Mac and cheese is solid. Their sweet tea and lemonade also pair perfectly for an Arnold Palmer. As far as this location goes, the service is great. From the person taking orders at the drive through to the cashiers everyone has a big smile on their face and you truely feel appreciated. Also the line while always long moves really quickly. read more

So, this is a typical Chick-fil-A restaurant. Good food, awesome service, and a well-kept restaurant inside and out! I know people try to figure out why Chick-fil-A is so popular because the food is good but not incredible. When you see the drive-through line wrapped all around the restaurant at lunchtime you realize the key to Chick-fil-A's success is their service. I have never been to a Chick-fil-A and experienced anything other than friendly and helpful employees that want to make your experience an incredible one. This Chick-fil-A is no exception read more

Just stopped by to get a quick bite while up in Dayton in the middle of the evening rush. Even though the drive through was backed way up, it went fairly quickly! (They didn't have someone outside taking payment like our stores in Cinci though) Staff was helpful! They are currently under a water advisory due to the tornado, but they had bottled options. Food was good as expected! read more

We have been to this Chick-fil-A location before and never had a problem, but now they have the inside shut and when you pull into the parking lot you cannot get out because you are forced to go through the drive through. Ok, so we did. Not a good experience. The team member that took our order was not even listening, she was completely distracted with other things. We ordered 1 number 1 regular, no pickles, unsweet tea and 1 number 1 deluxe no pickles or tomato, coke zero. What we got was 2 number 1 deluxe, sweet tea and a coke zero. Not really that big of a deal, but you can't even check the order, it was not read back to us to make sure it was correct and after you get your order that is wrong, what are you supposed to do? Go back through the long line to get it corrected so the correct meal is cold by the time you get through? Can't go inside to correct the error, so you just have to deal with it. Plus, eating in the vehicle is a pain and you are stuck with garbage in your car. I know things are weird now, it's all a part of our new normal. Just wish people would be more attentive to customer service. Chick-fil-A has always been known for their amazing customer service but this new normal just isn't cutting it anymore. We'll be willing to try it again if they ever open up the lobby. Will not be doing the drive through again. read more

This Chick-fil-A is really good. The service here was quick even though it had like five cars. This is some good quality food and if you want fast food I'd go here! Sure you get extra sauce because it's so good. I think this is a better location than the one on Centerville Miamisburg Road because it's not as busy. Also the food is most likely fresher than that of Centerville-Miamisburg Rd. read more

Chick-fil-A - Fast Food Near Me - Centerville, Ohio

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Fastest carry out line in town but be prepared to sacrifice what you want. Chicken Deluxe sandwich had nothing on it but the chicken. I paid for "deluxe" guys, not a stripped down version of McDonald's $dollar menu. Not again. The $ menu would have done me better. read more

Had the chicken sandwich combo meal with waffle fries and Coke. Unfortunately, I ate everything before taking photos. Maybe that's how good it was. The sandwich was amazing. The waffle fries were pretty good, but a little cold. read more

Service at Chick-fil-A your truly exceptional. Each person who interacts with you treat you like an honored guest. They truly enjoy their work and they seem happy to provide whatever you need. read more

Chick-fil-A - Always ready to celebrate another Chick-fil-A! - Fast Food Near Me - Centerville, Ohio

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Love Chick-fil-A! Two things need to be fixed which would make me give them a 5 star. 1: Quit asking me my name and just take my order. I don't really want to give it to you and I'm not in the mood before my Coffee which leads me to #2. 2: Your ice coffee tastes horrible, please fix it. This is a problem with all Chick-fil-A locations. Workers are always great and I love this location, the Chick-fil-A company needs some work. read more

I have been to this location probably a dozen times. Both through the drive thru and dine in. Never had any problems at the drive thru. Dine in has always been pleasant. Everyone who works there go above and beyond to make you happy. I was blown away by this one young man who works there. One evening I stopped in for a quick dinner. It was a rainy evening. Off and on pop up showers. Anyway when I got ready to leave, it was raining pretty hard all of a sudden. This young man came from out of nowhere and had a umbrella and insisted to walk me to my car. WTH? Who does that? I thought it was very nice and shows a hard working individual. Everytime I have ate here the food has been perfect. read more

Very friendly atmosphere. I go here all time and they make me feel welcomed. The food is always quickest and the tastiest in the area.

Love Chick-fil-A!! This particular location is newer. I never have had a bad experience here. The employees are VERY accommodating to make sure you have everything you ordered, and then some. Our food has always been hot and fresh. The salads always look like they were just put together. Keep up the excellent work Chick-fil-A!! Always at the top of our family's list for quick food! read more

This is a great Chic-fil-a. Always fast. Staff is super friendly like all the other ones. Food is great. No complaints.

We love Chick Fil A. This recently opened location was crazy busy when we stopped for lunch with our grand daughter; lucky we found a seat! Food was great as always. Happy we have a closer location for peach shakes when in town! read more

I've gone to this location a lot of times since it opened and every time, I've been happy with it. But today was just simply amazing. I went to this location today and ordered my food at the drive thru, when I got up to the window I gave the manager (who was working the window) my card and it was declined, for a reason I still don't understand why, after multiple tries I gave up and told him I couldn't pay for it, he then said the best 9 words I've ever heard, "it's fine, I got you, have a great day". The manager gave me my meal for free and it absolutely made my day. read more

Only my third ever visit to a Chick-Fil-A, and I will come again. Sandwich and nuggets were great, but the customer service sold it for me. It was a BUSY Saturday afternoon. The staff members were extremely attentive, neat looking, clean and actually smiled at their customers. Nothing against spiked purple hair and enough face piercings to fail the metal detector test, but it was nice to not have to look at it for a change. read more

Always a great experience. The staff always cant do enough for you. I had a bad experience some other restaurant and we then went to your location and it was fabulous! Even the younger staff seem motivated and interested. Great training of your staff! read more

The staff is super friendly and the food is good. However, I've dined in 5 times, and 4 of these 5 times the staff swept in and around tables that customers were sitting at. It was mid day each time, so not close to closing time, and there were no large messes, just routine sweeping. They've gone under my table, while eating, and have even swept my feet. I've worked in restaurants for years and have always been told that this is not okay, not to mention it made me quite uncomfortable, clearly. Again, good food, exceptionally friendly staff, I just can't get past the unnecessary sweeping. read more

My husband & I eat here often, both inside and to go. To me, Chick-fil-A is like a hybrid between fast food and a regular sit down restaurant. They are no regular fast food joint. When you walk in you see many employees behind the counter, you can tell they are fully staffed. All of them seem to be well put together and look neat and clean, which are qualities you hope to find in someone who is handling your food! They bring the food to your table and then other employees walk around to check if you need refills or extra sauces, etc. Everyone is overly friendly, always smiling, polite and at times even greeting you at the door holding the door for you. The quality of the food goes beyond other fast food places. They have mouthwash dispensers in the bathrooms, how cool is that!? I just went through the drive-thru and when I got to the window the manager was there and handed me a gift card for a free item apologizing for the wait, however I didn't even feel there was that long of a wait, especially compared to other places! LOVE Chick-fil-A and highly recommend! read more

Customer service was terrible. Went through the drive-thru, as requested for kids meal we asked for a honest juice box and we got a small lemonade. As well I requested they scan my chic fil a app and I had my card yanked out of my hand and swiped. Excuse was he couldn't hear me when the car directly behind me heard me. Drive thru clerks first name was Joseph young male. I will not post last name. read more

Im a fan of chicken. Im a fan of beverages. Im a fan of waffle fries. Im a fan of milkshakes. Im a fan of ordering these things all at once. Now that this Chick-fil-a is here, I can do such a thing. The customer service is great, which is also something I am a fan of. They take time to take care of their customers, and I can say, that I am a fan of that. read more

The service is polite, however, on two different occasions I have purchased food in the drive thru and I have arrived at home to find stuff missing from my order, such as two sandwiches! They need better quality control. There are other options nearby that I would go to before returning here. read more

I went there this morning right around 10:30. They only had 1 lane in the drive thru open and I got in line. By the time ot was my turn to order, it was 10:33. They refused to make me a chicken biscuit. Seriously, i missed the cut off for breakfast waiting in their drive thru line and then they wouldn't even take my order. I left without ordering anything. Pretty pathetic for a company who claims to pride themselves on service. read more