What a nice Chick-fil-a! We found the interior spotlessly clean (including the bathrooms) and tidy, the employees friendly and helpful, and the food pretty darned good. It's fast good, yes, but pretty tasty nonetheless. Our meals were hot, freshly made, and went down easily. They also are good drinks; we're fans of the lemonade. Chick-fil-a has always been one of our favorites, and this outlet is a good one, with lots of easy parking, too. read more

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On our way to youth camp, we stopped by Chic-Fil-a for lunch due to popular demand from our group. Despite being in 15 passenger vans, parking wasn't too bad as the lot was specious enough to get around. I didn't want much food, so I ordered a kids meal. Since the line was very long, I decided to order on the app. I got 2 chicken strips, waffle fries, a water bottle, and an ice cream cone with two sauces for about $9. I thought my order went through after paying, so I sat back and watched others get their orders. After about 8-10 minutes, I found it strange my food still wasn't out, so checked back into the app and it was waiting for me to add a table number. However, the table I was at did not have one, so I had to go to the counter and wait until someone was available to help me. The food eventually arrived on the order out shelves, but my water was missing so I had to wait a little more but they did bring it out to me. The chicken strips were decently sized, about 2.5- 3 inches long. There were about 6-7 whole waffles fries. The ice cream cone had more of the flavor and consistency of a Wendy's frosty instead of McDonald's soft serve (I prefer McDonald's soft serve). There is a play area meant for kids 10 years old and under with adults supervision. The bathrooms were clean. read more

Chick-fil-A - Kids meal - 2 chicken strips - Fast Food Near Me - Brookfield, Connecticut

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Missing items in takeout order. This is the 3rd time this has happened at this one location. It's a pervasive issue; don't leave this drive through without checking for everything. It ruins the dinner when you are missing items. read more

I've come here a few times. Lots of parking. The building is always clean and tidy. The employees are always friendly and smiling. This time, I placed a catering order for 70 breakfast sandwiches for a work event. I got there 640, my order was supposed to be ready between 645 and 7. At 644, my order was ready to go out the door. I would suggest signing up for the app to earn points towards free food and items. I got over 3500 points on my account which will be good for a few free chicken sandwiches. I highly suggest trying the spicy chicken biscuit for breakfast. Great choice. read more

Chick-fil-A - Fast Food Near Me - Brookfield, Connecticut

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While it's fast food, there are certain levels that make establishments better than others. This is a great operation with exemplary service, good food, and a very clean environment. The owner really has integrated the business into the community, making it a go-to for all ages. read more

Check your order before leaving the drive thru! I've always had good food and good experience with staff but they constantly leave out items. Very frustrating! I unfortunately give them the benefit of the doubt and don't want to slow the line down that I haven't checked the bag. After three times missing stuff I will have to check each time. read more

Messed up our order in the drive threw, went inside to get it fixed and a male worker was very rude almost acting like I was lying. Maybe do your job right the first time and I won't come back in! read more

They do make the best lemonade in town if you like lots of lemon pulps like me. Thank you! read more

Great food and fast service. Love the spicy chicken sandwich deluxe. Go every week. They know my name

Always reliable and great grilled nuggets. Naturally fried ones are fab but not my favorite! Mac and cheese is very creamy and solid and like the new healthier salad options but the portion size for the crunchy kale salad is done in 3 bites - seriously! Much more improved pickup options since COVID at this location! Staff is always so very pleasant and cordial and place is clean...peach shake season is near friends...get ready to flock!!! read more

Stopped in for some of those delightful "well done " waffle fries only to find out there's a new recipe & well done is not being offered any longer! I hope this is not true & only temporary as the fries were hot, tasteless , lumpy & pasty in texture. read more

This place has gone downhill since it opened and it is allarent Devon no longer cares. Employees are leaving in droves and they don't cater to simple customer requests. I used to love eating here with my family - not anymore. I spent $40 on two meals and a salad and they wouldn't even cook the fries a little extra crispy to my liking. Seriously?! You can't even leave the fries in the oil for an extra 30 seconds? Talk about a complete lack of customer service! I really will try not to come back! read more

Absolutely been ripping me off on the fries during dinner rush these last few trips!!!! What a JOKE!!!!!!!!! read more

Chick-fil-A - Fast Food Near Me - Brookfield, Connecticut

Food was real good for fast food. Service was great not your typical in and out.Food is delivered to your table. Place is real clean the drive through is taken by people standing outside. I was impressed will go to the newly opened one in Shelton near me. Like the fact they're not opened on Sunday. Down south morals. Read up on the origin on how they began. Connecticut welcomes you read more

The frozen lemonade is my favorite along the #2 Deluxe chicken sandwich. People are awesome, so courteous and all young filled with that energy. Constantly cleaning tables, is really a pleasure to eat here. They are closed on Sunday, so they can go to church, I SUPPORT BELIEVERS. read more

I'm not sure I've ever eaten *inside* a Chick-Fil-A before (I don't live near one and I guess I've only used the drive-through before). Came here with the family on a Friday night, it was busy but not overcrowded. They had a good number of registers open which was nice - no wait! I don't know what the point is of reviewing the food here, it's the same as every other Chick-Fil-A; you either like it or you don't. I will say that it's a little on the pricier side for fast food, I think our bill for four people was over $50, but then again we also got dessert, and I feel like Chick-Fil-A is slightly higher quality than McD's or Burger King. The staff was friendly and helpful. The parking lot was nearly full but I found an open spot. This location has an indoor play room for kids (ball pit, etc). read more

Phenomenal service excellent food you can't beat this restaurant it's clearly professionally managed

So. many. screaming. children. in one small space. I have never been somewhere with so many upset children at once. Why are they all screaming? I'm not sure. Opt for the drive-thru. read more

A lot of the managers there would talk down to employees and rush employees constantly to serve orders quickly and even push employees to rush when order taking which really messes with their accuracy. Lots of the managers have their employees slaving and it just doesn't seem right. read more

Love this place. Usually pretty quick and the food is always hot. The ordering line was a little slow this time as it appeared only 3 people were working and did the ordering and payment. Usually they are done separately. Got two spicy chicken sandwiches with fries and lemonade. Delicious!! I wish the fries were crispier. Asked for 3 of our desired sauces and only got 2. Of course I will be coming back as this is my favorite fast food! read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Brookfield, Connecticut

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The teenagers that were laughing w one another and too busy hanging out outside "lost our" $50 order and we had to repeat everything to them at the pick up area and get held up for 5 extra minutes till they got everything right, then we got charged EXTRA for a Mac and cheese anyway despite our previous payment. After we left finally with our food for the long drive home, we realize too late we had 0 straws for our 2 drinks. They call themselves a Christian business yet ive never felt more disrespected. Also, the girl channeling John Lennon through her circular frame Glasses and black short pony tail working on Wednesday night January 6th at approximately 7:16 pm should be fired. My large family and I will never be returning. read more

I said tank you, she said nothing, just walked away, and employees are supposed to say "my pleasure", what a disgrace to the franchise.

What? Huh? I'm sorry. I just don't get it. The long lines. For what? The sandwich wasn't good at all. Like not one bit, sogginess aside. I like that they're nice respectful people who close on Sundays and all so God forgive me for the negative review but it just wasn't good! read more

I cannot give 5 stars to a fast food restaurant but this is as close as they come. Service was extremely fast. Lines are long but move quickly. Food was hot and staff members were friendly. Highly recommend this location! read more

If you drive past a chickfila and dont stop i dont understand you. As always, service is unbeatable and food is great. They even had a dog treat waiting for my dog at the drive thru! Thanks y'all! read more

Passed this restaurant several times while in area on Sundays. Finally had the opportunity to go today. Upon walking in i noticed the professional uniforms the employees were dressed in and how curtius The employees were. The food was very tasty for fast food. While we we just finishing our meals an employee came by and asked if he could clean our table and was very polite! This company has all the bases covered. Will definitely be back. read more

The food is so freaking baller. The workers help us build a blanky fort by stacking tables and even helped us smuggle food insaid to always have rumbley tummbles. read more

I have never had a better fast food experience. Stephen, the manager is such a gentleman. I am a boys Varsity Soccer Coach and I brought my whole team in after an away soccer game. Stephen and his staff were extremely helpful and courteous. Food came out almost instantly. The food was hot, and tasty! Thanks for a great experience we will be back again soon! read more

Went there opening day. Long lines, soggy fries, watery soda. The chicken was okay. Not sure how it holds up now, in the age of chicken sandwich wars, but I'm not dealing with that traffic. You shouldn't either. read more

Let me begin by saying my ode to Chick-fil-A: "Oh Chick-fil-A, thank you for existing, thank you for never letting me down on the quality of your food and the customer service, please never change". Okay I'm done :)... Where I currently live I am not near a Chick-fil-A but was happy to find this one. They had tons of people working-behind the counter and on the floor. The food came super fast and the service was great. Many of the workers came around to. Heck to see if we needed anything which is a nice trademark I appreciate with the usual "my pleasure" when you say thank you. My only issue was although I had a freebie I received through my email we were not about to locate it on the app or the website...I had never used the app before only the website but after minutes of trying they could not locate the freebie. They did give me a cookie but it was very disappointing especially considering it was a treat to be back near a Chick-fil-A. I hope the emails work for other read more

Chick-fil-A - Fast Food Near Me - Brookfield, Connecticut

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The only thing I can really comment on is the Cobb Salad and the shakes. I don't go too often, but whenever I do go the salads seem fresh and well blended. Shakes are always good - especially the peach ones. read more

Chick Fil-A is in my opinion has the best Chicken Sandwich in America.service is great and Staff is always friendly Orders are always taken right.great for family and Kids.my favorite Meal is the original Chicken with Waffle Fries.Chick Fil-A is always perfect! read more

Chick-fil-A - Always great - Fast Food Near Me - Brookfield, Connecticut

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This is the closest location to my town, but it took a forty minute drive to get here. As I figured it would be, it was well worth the jaunt. The parking lot was jam-packed and the drive-thru line was lengthy; full of folks who know what great fast food tastes like (although this doesn't feel like a fast food joint). I waited on the drive-thru line and when I pulled up to the window, I was greeted by one of Chick-fil-A's incredibly pleasant staff members - their customer service is some of the best I've ever experienced. The meal was exactly what I expected. The three crispy, succulent chicken sandwiches that I wolfed down in my truck in the parking lot had my tastebuds ready to leap out from my tongue, go into the restaurant and high-five everyone who worked there. Amazing. Note: Chick-fil-A makes me a very happy man. Please, someone open one near me! read more

Chick-fil-A - Fast Food Near Me - Brookfield, Connecticut

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Went through the drive through, got the one person with the electrical taped scanner. Asked for two chicken sandwiches which we thought was going to be the meal because we asked for drinks, as well asked for Honey Mustard. Scanner for the card wouldn't work the first 10 times then it finally went. Drove through to pickup and we didn't get out sauce right. Was ignored at first when asking for the sauce we asked for, eventually someone responded when we asked for the Honey Mustard we ordered and said "Oh we don't have that" Didn't ask if we had wanted any other sauce and was going to let it slide. Thankfully had another sauce and we moved on. Then get home to discover no fries. Poor experience. read more

Love this location! Staff are so friendly! Quick service, clean restaurant, easy parking!

Chick-fil-A is always a delicious meal choice today we had an unfortunate incident not related to them the DoorDash forgot A few items in our order when I called him to talk to someone at Chick-fil-A the manager Steve was more than helpful and made the experience and getting the order complete very easy and a good experience. Steve was excellent with his customer service and helped me maintain my high level of regard for Chic Fil A read more

FIRST! 10.9.14! Congrats on the opening and looking forward to many visits. No review necessary.....if you've been to any of the many Chick-fil-A's around the country, you know the deal. Locally, I think there are three types of people: 1. Those who are fully familiar with Chick-fil-A and treat it with cult-like status. 2. Those who aren't familiar yet, but are about to become rabid fans. 3. Those who do not and will not get it. For those people I say, you've just got to make peace with the fact that your blessed strip of Federal Road will never be the same. Brookfield will never be the same. People, this is an epic event. Nobody gets excited when a Panera or Arby's comes to town. This is something entirely next-level. Deal with it. First Selectman Tinsley, do the right thing and make October 9th a Brookfield holiday to honor this momentous event. PS-no more trips to the Paramus Mall....now we got what we need right in our backyard!! read more

Chick-fil-A - Fast Food Near Me - Brookfield, Connecticut

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The Disney World of fast food. They were running 4 lanes of drive thru this evening, cranked us through in less than 15 minutes. There had to have been 60 cars in line. read more

Give these kids a break. I never have an issue and I'm there twice a week. Snow, rain and recently over 102 or more with the heat index. These kids never step out of their character/role/image of chick-fil-a. They are respectful to customers, each other and they are well behaved. Better than being exposed to ghetto rudeness, attitude, eye rolling and smelling weed at other establishments that I've gone to and experienced. Because the staff and owner/manager who I've interacted with on many occasions is why I come here as often as I do. They keep it classy. My only issue is when making a left into the entrance it is very dangerous and there needs a turning signal and I hope they install that soon. read more

After a quick stop-in later in the evening yesterday, it is with the deepest pleasure that I offer you the same 4-star rating saying that you've improved and that you've earned it, yet 4.5 is more-closer to my opinionated rating. Yes, it helped to have my own copy of the Chick-Fil-A app on my phone, but my response is awe-inspiring. It was so impressive that the employee who was handling my brother's order (separate order from mine and who offered to help gather my meal and bring it out) didn't know that someone else was already on the case and was in the process of bringing out my correct order. I pretty much got a double-order last night (except for the wrong sauce) while only paying for one order. Impressive! I have never liked the brand, but seeing just how messed up these orders gets really makes me wonder why this place (after the two total orders I've been to in the last 3 months) has always gotten things a bit screwed up. After a messed up salad I had in September, I learned from the experience to not order it again, and although when I got close to order it I saw the salad and turned away to view something else. I settled on a 4-strip chicken strip meal with their classic waffle fries - something I was enticed on getting the last time I came when my brother let me sample them - and a soda. The app was impressive, though I see spots where it could be improved to a standard that I feel is appropriate. I couldn't tell you the employee(s) names who messed up, and I threw out the bags when I was done eating the meal in my car - not having been allowed to walk in - due to the coronavirus many months later. My one brother ate the second box of waffle fries without asking my permission to do so (I ate the other). The chicken could have been heated a little more but was rather comfortable for the conditions we had. The pickup process could definitely be improved here - much like the last time. Still unsure why there are additional drive-thru pickup lines that aren't really marked yet looked special, then later combined with a directing associate at the end, directing traffic into a one-lane road. At night, without directing sticks and not enough ample light in the parking lot or from the inside, this director can't be seen. Both times, the parking lot was crowded. This time we remembered the handicapped placard (as temporary out-of-state as possible). We could find the handicapped barren with other cars, yet the rest of the lot was full, but backing up was somewhat tricky with the two traffic lines from pickup clogging up the lanes in back. And when it came to them finding my order in the system, it took some time to find it, although I made my final selections as the selections were being made from the other order. The employee couldn't find my order by my order number but found it via my name - as tricky as it was to figure out which version of my name it would come up as. If we give you an order number, regardless of car or minutes after placing it, that order should come up in your system by number. I don't like mentioning "by number," but some things are better this way in this society! read more