Convenient but busy Location. Clean parking lot. Quick service. Handicap parking available.

This location has been my go to for a while. The service is always top tier and the staff is always friendly and on point. The food is always hot and fresh. Their Mac n cheese is always so cheesy and delicious and the grilled nuggets are always well seasoned and juicy! I don't think you can go wrong with anything you order from this location. Even though they are located in a tight spot, they keep the traffic flowing. I would love to see some expansion on their parking lot at some point as manoeuvring through the parking lot during the lunch rush can be very tricky. read more

Needed a quick snack and chick fil an always hits the spot. The service is always on point and the line always moves fast. Fries were hot and fresh! read more

Chick-fil-A - Fast Food Near Me - Brentwood, Missouri

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My food was so warm and fresh. My soda was incredibly crisp. The service was OUTSTANDING!! It was very busy, yet the staff checked in on me multiple times and made sure everything was good. I can't express how impressed I am with this location read more

Always a great experience at this Chick-fil-A. The food is fresh and consistent, the staff is friendly and welcoming, and the service is fast even during busy hours. The restaurant is clean and well-kept, making it a comfortable place to stop by for a meal. Definitely one of the better spots in the area for quick service. read more

This location is the worst one in St. Louis BY FAR. Every time I come here, the fries are old and disgusting. There have been multiple times when I've come and been given NONE OF MY SAUCES (which by the way is the only good thing about Chick-Fil-A to begin with). Other times, I've ordered nuggets and they don't give me the correct amount. If you order a 12 count, expect a 10. If you can avoid this ratchet location, I'd HIGHLY RECOMMEND DOING SO. read more

Service is great and food delicious. But I ordered a platter of 24 strips and received only 21. Quality control lacking, buyer beware. Guess this one's on me (duped). read more

The worst chick fil a. I continuously have issues with them half filling up fries. I do not have this issue at other locations. The staff are also rude and entitled here. read more

Chick-fil-A - Didn't touch these. This was how they came. They weren't fresh either. - Fast Food Near Me - Brentwood, Missouri

The food, as always with Chick-fil-A, is amazing and prepped quickly. The customer service is as good as I would expect it to be. During school though, I can imagine it's a pretty convenient spot for students to grab a quick meal. read more

Always great for a quick bite to eat. Fast and polite service, no interferences. Cheers to Frank, he was very patient. Clean, food seemed untouched. Fries were crispy and the frozen lemonade was spectacular for the first try, ever. Solid spot, I don't think I can complain at all. read more

Always pleasant servers and quick service. The best pick-me-up meal for an afternoon snack. read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Brentwood, Missouri

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Popped in for a quick lunch. It was 12:30 pm and the drive thru was packed. Decided to park and just go in. Great idea, no one in line and got my food delivered to me two minutes after I sat down. And delivered with a smile. The employees are so darn polite here and it is 'their pleasure' to get you what ever you want. My food was great as always. The dining room was really clean which is nice to see for a fast food place. read more

Chick-Fil-A's brand of quality food does it again. I went through the drive thru around 9am so it wasn't busy at all. There were probably 3 cars, but they were in and out within two minutes. The only reason I couldn't give them five stars is because the woman who took my order didn't give me that recognizable chick-fil-a 5 star customer service. I even used to work with a girl who used to work at chick-fil-a who's happy go lucky presence never wavered, but this girl was a little rude. She asked me what I'd like to order, there was no menu in front of me so I forgot for a second and she looked me like "hurry up, you don't know what you want??" And then after I gave my order she asked if I wanted anything else with attitude. She was not friendly at all and that is why I prefer to order online instead. read more

This Chick-fil-A is awful. They don't support anybody in law-enforcement or in the military. Every other Chick-fil-A gives you a discount. This one is snug about it and says that you have to be in a uniform. They do not care about people that serve this country or protect the community do not stop here And my fries were cold. read more

The metro's flagship Chick-fil-A. Smooth running, capable of relatively quick service even during the lunch or dinner rush. Always fresh, hot food and friendly service. Standard decor. If they're busy the parking lot will be difficult to navigate and the drive-thru line will make some spots challenging to access. Just park at Brentwood Pointe and hoof it. read more

Ordered $180 worth of chic filet, complained to the manager Michele about their lack of answering the phone or returning catering voice mails and was told I should not use their location moving forward. A very bizarre response when I was not raising my voice nor using any kind of offensive or unkind words. she was just not willing to listen to any negative feedback and I guess they have so many customers one person does not matter. Don't worry I won't be back, their loss read more

It's just a chicken sandwich... yeah that's what I thought for a long time, now I understand that it's more than a chicken sandwich. It's that along with friendly and helpful staff that go well above any other fast food chain around. It's the cleanliness and the smiles you get when you enter the establishment, and it's the manager that will come around and offer you a refill before your on your way. Now I get it. read more

Great experience. Then again, this chain has one of the most consistent products and efficient drive-thru's on the planet. Anyway, I hadn't used the QR from the app yet, and the server kindly helped me to access it even though it was the height of the lunch rush. I don't often deviate from the original sandwich (extra pickles) and waffle fries because both items are absolutely delicious. If I'm really, really off the wagon of healthy eating, I order the Chik-fil-A sauce for the fries. This condiment is truly one of the tastiest condiments out there. read more

They never fail!!! Never!!!! My order is always right!!! The staff always serves with pleasure!!! I highly suggest downloading the app because the points are great and once you reach a certain level you can transfer them to friends and family! I love their breakfast and salads as well! read more

First things first...they've got their driver thru service down like a science! It's incredible and super fast. The people are VERY nice, patient, and efficient. My only frustration with them is that a couple times when my food hasn't been ready right away, they asked me to park right in front and said they'll bring it out. However, both times they clearly forgot about me. Eventually I got out and went over and it had been sitting on the counter for a bit, forgotten. This is particularly frustrating because I'm disabled, so having to get out and go in after specifically choosing drive thru is annoying. read more

Rude service, not at all what I would expect from Chic-fil-A. Very disappointed. I didn't even get my food.

My go to chick fil a. Always a long drive thru but usually goes fast. Parking lot can be hard to get in and out of when super busy.

I simply must update my review if only to talk about the amazing execution of their drive-thru process. What I witnessed today was pure genius and the line moved so fast despite having easily 30+ cars in line. 5 lines to take orders...followed by 1 traffic director to put cars into 1 line... followed by 1 person to call ahead the order of the cars... followed by 4 runners to take orders to the last person handing orders to cars. I couldn't believe how smooth went. Kudos to you Chick-Fil-A, my favorite place for lunch! read more

It was so clean and the nice lady Carol was such a great help and we really appreciated her at our visit. Will be back due to Carols great service! Thank you carol! read more

Everything tasted great (as usual). Chicken was perfect, bun was perfect, waffle fries was perfect. I just wish the location I was at had macaroni and cheese. read more

This Chick fil-A has the art of the drive through down to a science. It is incredibly busy, but they have designed the parking lot to split into at least 3 or 4 individual lines to order from. Employees are always very courteous and friendly. Come here for chicken done right! read more

Chick-fil-A - World's Most Efficient Drive-Through - Fast Food Near Me - Brentwood, Missouri

Chick Fil A....what can I say. I will preface this by saying that as someone raised in Atlanta it would be very hard to get me to say a single negative thing about Chick-Fil-A. They have been a staple fast food chain for me since before I understood that other places made chicken sandwiches. This location is no different than the excellent service you can expect at every location where "it's a pleasure to serve you" and you are always wished to "have a great day". Somehow the pandemic has actually made their service get even better. They do an excellent job of making the drive through move at an appropriate pace while not clogging or backfilling one specific location. The staff is still as friendly as ever and appear to practice excellent social distancing even with one another. The food...I mean what can I say? It's Chick-Fil-A. My go-to order is a 12 ct chicken nugget, with large fries, and a frosted lemonade. And I have yet to be disappointed by this selection of mine, nor do I think I ever will be. In fact, after writing this review I think I will order some for delivery myself. An excellent location that does well and upholds the tradition of excellent food and service that is CFA. read more

I like ot they got the sprite wrong but it's funny also chich fil ay is super good I love there chicken nuggets but the sprite it's Yellow no! The service was good. I love the cow so cute. read more

Chick-fil-A - The sprite I got was lemonade so funny - Fast Food Near Me - Brentwood, Missouri

I've personally vowed to never give chick-fil-a my money on principle due to the politics that the owners of that company stand for. Alas, tonight I needed to get food through a drive thru and it was on my way home. So, I caved. Disappointment! The two way drive thru is neat, but pointless if you can't get the dang order correct! I was greeted by a young Caucasian male who seemed less than thrilled to be standing outside taking orders. I got the spicy chicken sandwich with no tomatoes. Get in my car, drive home, pull out my sandwich and BOOM: tomatoes. What a joke. It's a good thing tomatoes aren't wet and slimy and make everything else they touch taste like tomatoes. Are you picking up on my sarcasm guys? I had to throw the sandwich out. Bummer. Fries also tasted old. Only thing that was good was my Dr. Pepper. Funny, the only thing that was good was something they didn't make. Interesting. Well, my rare visit will be my only one. Not only will I continue to not support this business on principle, I will now boycott it because they hire staff members who don't pay enough attention to get orders right, and I have little patience for incompetence. read more

Chick-fil-A - I asked for no tomatoes. :-/ - Fast Food Near Me - Brentwood, Missouri

This location is so efficient! The food is always fresh and great customer service. Great job to the employees and management.

Won't be the first time you see this. Called six times left four voicemails. No answer and no call back. You could imagine my face when I showed up, ordered $233.03 in food and they said "you should have called in advance". read more

This rating is for the comparison of food to other fast food chains and the service. I came here with my baby. I came in right at 12 noon lugging the car seat. The sight of the overflowing dining area already stressed me out but I didn't want to walk all the way back to the car after making it in. I was also hangry after a morning at the zoo. I ordered my food and the cashier saw the car seat. She left her register and walked me to a table, carrying my drink and table number. There were no seats open except one high top which wasn't ideal for a car seat. She eyed the place and spotted a table being cleaned. She told me to wait and she ran over to secure it. She then returned to help get all my things to a table. She set up the table mat for the baby. It sticks to the table- way to plan, Chick-fil-A! The food the promptly arrived. It's fast food so it is what it is. It's better to me than other chains. I'll support CFA for their service and helpfulness to parents if for no other reason! Thanks CFA! read more

We went here for a quick bite before we watch the drive in movie and it really doesn't disappoint. Their service is one notch lower than that in Manchester but it's still better than any other fast food restaurant. It's the first time I've tried the chicken strips and that's where the lost star is. The chicken is nowhere close than in Raising Canes which kind of where I've set my standard. Their version does not taste freshly fried however their honey mustard bbq sauce taste awesome. read more

Chick-fil-A - 4-ct chicken strips - Fast Food Near Me - Brentwood, Missouri

I'm so impressed with chick-fil-A every time I come here. The service is impeccable, it's fast, the food is delicious. What more could you ask for?! read more

Drive thru is always busy but I am in and out in under 10 minutes! Employees are nice and always complementing me and my order is always correct. Since I moved, this location is closest to me, so I'm here frequently and I'm happy with the service each visit! read more

As I checked the five star box I thought truly how absurd it is too really love a chain fast food restaurant and how much perfection could come from that place but it is the TRUTH. The location was inconvenient when you are just trying to get off the highway to grab some food and hop back on but the confusion was so worth it. The line for the drive through was wrapped around the building so I decided to *gasp* park and walk it... * wow its true** and what do you know I was greeted with a warm smile by the cashier. my order was taken efficiently and I found a clean table by the window. The restaurant was spotless the employee that was throwing the trash away smiled and said hello. I was amazed I had to take a second look to make sure that I didn't know him. My food came fast and hot!! when I needed an extra ketchup its like a fast food waiter appeared and brought what I needed. Soon as I finished eating her re appeared and took my trash. I felt like I needed to tip the service was impeccable and better than a sit down restaurant. They have a kids play area, next to target and dierbergs and other stores its a no win if you want to relax after shopping and let you kids run themselves tired. Im a five star snob but this was deserved. read more

This is a great place to take your kids to lunch. I've often sat here with friends and shared some coffee while our kids played in the play area. They have free WiFi and other amenities such as Cheerio cups, hand wipes and baby bibs. The staff is Very accommodating and I really enjoy the personal service they offer. My one complaint I have about this location is the parking lot. It's a bit of a odd shape and causes jams in the entrance. Outside of reckless drivers in the lot, I really enjoy coming here. It's conveniently located too. One tip I would have is to download their app, every week you can get a free breakfast item! Score!! read more

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Not a fan, but I'll give you 3 Stars. Your waffle fries and the actual chicken breast saved you from getting 2 Stars. What I found disappointing was your bun and customer service. The bun was more like a steamed bun you'd get at White Castle then the toasted bun as described on your menu. Mine was so moist; I pulled the serving of chicken off the bun and ate it plain. The chicken itself was seasoned well and provided excellent flavors to my pallet. My second disappointment was the customer service. I admit I was there at the beginning of lunchtime (11:37 AM). The counterperson aka order taker was cold and had the personality of a wet washrag. No perky personality, she was very robotic. She did not make me feel welcome at all. She then handed me the red marker thing, with no explanation. After getting my soda, I stood patiently waiting for my order. Then a man came up and tried to pull the marker from my hand. Not knowing what or who he was, I resisted and pulled back. At that point he finally said, "I've got your order." In this day and age, you'd think someone would identify who and what he or she is doing before invading ones space. A simple, "Thanks for waiting, here's your order, hope you enjoy your lunch" would have been a nice touch. As stated, your waffle fries saved you from being placed on my Terrible Two's List. I don't know why, but your waffle fries are the best waffle fries I have had. Perhaps it is because they were my first waffle fries, way back when. We always remember our first. Would I come back? Yes, but I'll order tenders instead of the sandwich and it won't be real soon. When: October 11, 2016 Why: Lunch read more

When we are hangry after few hours of shopping at the shopping center next door, our go-to is Chick-fil-A. To echo some of the other reviewers, this may be the most efficient drive-through I've ever seen. Don't be intimidated by the long lines. They have multiple lanes and staff designated roles to make your experience as smooth as possible. It is a well oiled assembly line (even more so during this pandemic)! Impressive. The food is always consistent and never disappoints. My go-to order is the spicy chicken sandwich combo with waffle fries, and I sometimes substitute the drink for a milkshake. read more

This is the most efficient drive through service I have EVER received. 5 drive through lanes/ traffic control/ friendly staff. I received a hot accurate order in less than 6 minutes... amazing read more

Chick-fil-A - Drive through line. - Fast Food Near Me - Brentwood, Missouri

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