This is a grab and go Chick-Fil-A with a drive through and a pick up counter. You can order in person, via mobile or in the drive though. The customer service here was a bit curt and I found that to be surprising. My order was correct and didn't take long to prepare so they do get customers in and out. Located along a busy street, there is a nearby lot. An overall 3.75 star experience. read more

Typically have had no issues with the food quality. However, today I ordered an original chicken sandwich and was completely disgusted. Every bite had stringy, rubbery fibers. I stopped eating it after the third bite. Oddly when I tried to review my experience I was not afforded the opportunity to write any narrative, they just gave me another chicken sandwich within the app. Apparently they aren't interested in having the food quality issues documented. I will not take pics of the stringy bits because that's pretty gross. I'm not so sure I'd eat a Chick Fila again. I'm sure the issue isn't limited to this singular location read more

Excellent every time. Food is always fast and great quality. Servers are always polite.

Johnathan Clements was very nice and polite with us. A very intelligent young man. I love chicken fli a Dee L read more

I live in Accokeek but I always choose this location (compared to Waldorf locations) due to the fast and friendly service. I am never missing items and it's a very clean and inviting atmosphere. The manager(?) Eric always has a smile on his face and the other staff are also nice. Of course the food is fresh to order and tastes amazing. read more

Always fast and efficient. I love they are always stocked and providing service with a smile.

So I receive my door dash order and the drink has no sticker or cover of any sort nor is the bag sealed in any way. I call the store and speak with Bethany the manager, who says they don't provide stickers to safely cover a drink being transported by a stranger and this is "company policy " at this location. Terrible!!! Won't be ordering again. read more

I am a RED member for chic-fil-a, I go ALL the time. This weekend my husband and I went and I got 8 piece meal which was good, per usual. However my husband got the spicy chicken sandwich and the piece of "chicken" used was non existent! I've NEVER seen or experienced such a small piece of chicken on a chicken sandwich anywhere. I'm soooo disappointed. This was my 1st time ever going to this specific chic fil a which is close to the house I just purchased, but I may just drive further to a different chic-fil-a. read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Brandywine, Maryland

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chick-fil-a completely messed up my order. i asked for a chicken sandwich with no pickles and what do i get pickles. that completely messed up my food i would've gone back in line but it was too long. wont be giving it a second chance for a while read more

This Chick-fil-A location seems to always be super packed! Located in the Aldi's plaza off of the 301, this chain offers their classic sandwiches, wraps, salads, breakfast items (chicken with a biscuit), and even desserts. My favorite item to get are the nugs with the Chick-fil-A sauce. However, when we're just on the go and need something refreshing, I get their lemonade. It's tart and refreshing, always able to get free refills, and you can customize the amount of ice. The drive-thru can get backed up, so sometimes it's best to run in and order in-person. Plenty of parking. +tart lemonade +crazy long lines during lunch/dinner rush (go inside to order instead) read more

Chick-fil-A is becoming increasingly expensive expensive for the regular meals and expensive for the kids meals. In addition to that the respect and Dir has been drained out of Chick-fil-A. They don't even say my pleasure anymore. read more

This place is so gooooooood the Mac and cheese is so good the nuggets and chicken sandwich is the most iconic thing you and get and they have there own sauce I mean come on. 10/10 would recommend read more

The food and service is amazing. One problem I have with this restaurant is the delivery drivers. One of the delivery drivers was speeding through my neighborhood, this driver cut me off and almost made me crash and proceeded to give me a dirty look. I was on my ways to Aldi's and saw the driver park at this chic fil a. The vehicle was a Toyota Corolla. Maybe put cameras in these delivery cars read more

This is my go to spot for lunch these days. It's extremely easy to order using the app and hit the drive through. Today's order was the deluxe chicken sandwich meal with the holiday peppermint chip shake. The food and service at this location is always great. The shake was no exception! Peppermint is one of the things I love about the holidays and it did not disappoint. My downfall is I was so hungry that I devoured it without taking any photos! read more

I went inside to place my order. It was one person in line before me, I placed my order and waited like 8-10 minutes, and my wasn't called. I noticed that customer that ordered after me had got their food, so I walked up to the counter to ask about my order and the young lady turned around to check, and it was sitting on the shelf. She asked her co-worker how long it was up there, and he said it had been awhile. So asked for new food for that reason. I watched the young lady who took the bag back. I watched her the whole time because she was dealing with my food. I watched her put the fries from the bag back with the new fri, s and that's when I asked for my money back. They claimed that she didn't do that but I know what I saw. I know she didn't throw it in the trash. I emailed Corp and they wanted to solve the problem by giving me free food. That doesn't solve the problem. read more

The rudest chic fil a in the area.. also not sure but I think they are going broke at this location... I ask for extra strawberries in my almost $6 parfait and they REFUSED to do it...every other chic fil a I've been do does it with no question..it's literally 1 more strawberry they are not friendly and always forgetting something..I'm writing this review bc someone got me food from this location and I could barely eat it bc I could taste the rudeness in it...l haven't been in over a year..if I was starving I'd buy gum before going there read more

absolutely terrible customer service. i had a salad delivered and there were no utensils. couldn't eat the salad. i went on another occasion and got an oreo milkshake that barely had oreo and simply tasted like vanilla. i went back to see if i could get more oreo added. whoever i spoke with said "well it's made with vanilla base"... ofc.. but i ordered at !5 OREO milkshake there should be more oreo. he offered to remake it... and have me purchase it again.. just for it to be the same. read more

5 stars yes yes yes!!!! This Chick-fil-A location has some of the best customer service of any Chick-fil-A in the DMV area. I never have a problem here always ready to help. Always excited to take your order and serve you weather it's at the drive thru window or at the counter inside the team is always alert when customers are waiting for something which is very rare because they listen and pay attention when you speak to ensure everything is right the first time around. I go to this particular location over any other that's close to me. read more

Chick-fil-A - Fast Food Near Me - Brandywine, Maryland

They mess up sometimes but they fix it and are sympathetic when I mention I had to drive back. Food is usually fresh and good. My reason for the review is the mobile app lane. It is currently not working. The signage may be to small butI have sat in longer lines in the mobile order lane. Hopefully it gets better soon. read more

Great customer service, good food. I always look forward to my next visit because the service and food are consistent across all of the stores I have visited. read more

I frequent this location...and probably several other Chick-fil-A locations as well but that's beside the point lol. I think I always go to this location at the wrong time as the line is always long and it doesn't move very quickly but...still the wait is usually worth it. The reason for my star deduction is their undercooked bacon. I ordered a Cobb salad, which, I requested no meat on but it had bacon (I picked it off). I had no plans on eating the bacon and I'm glad I didn't. The bacon was not anywhere near done and this is not the first time that I've gotten undercooked bacon from this establishment. I mean...I know chicken is their thing but if you're going to include bacon, make sure it's done! Other than that, I have no issues with this location. If I come here, I know to stay away from the bacon and to stick with the chicken. read more

Love the new updated drive through, however app users should not have to stay behind the mini van with 5 separate orders... there should be one lane for efficient app users and a separate lane for undecided customers holding up the line. App users use the app for convenience and efficiency, however when we arrive all of that goes out the window. read more

I am on a road trip with a friend of mine going down south. We were passing by and wanted some food, so we stopped here in this borderline shanty town. Looked promising, very nice place don't get me wrong, but customer was lacking. We ordered our food with not many mix ups. But when we checked the bag down the road, with a huge packed trailer, no turning back when we were dissatisfied. There was no chick fil a sauce as ordered, but instead honey roasted BBQ sauce?? Not only that, but the Mayo that we did order, had a sticky residue on it with moisture. The customer service was lacking overall, but a nice place. read more

I'm a happy camper w/Chick-fil-a's pre-order app. Don't have to worry about placing an order in person or exchanging money. Just give the employee your name & they give you what you're craving...spicy deluxe combo (substitute fries for fruit cup), lemonade & icecream. read more

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By far this is my favorite Chick-fil-A not only that it's so close to our home but the employees are so nice! The lines are always long but they make it speedy! Love this place! read more

I've never been a Chik-fil-A fan until now. There was a long line wrapped around the building (per usual). Despite this, I received my order within 5 minutes and my sandwich was made with care. I understand how this may come across as bizarre to some but I have pretty low expectations when it comes to fast food. Referring to Chik-fil-A as fast food, places this lovely establishment on the same level as the likes of Burger King, Taco Bell, etc. .....this just wouldn't be fair. My sandwich was made to my specifications and looked like an advertisement. From the fresh lettuce, to the real chicken breast, my sandwich looked and tasted homemade and not like something from an assembly line. To say the least, I've become a believer (I can't believe I'm saying this lol). Kudos to you, Chik-fil-A for raising the "fast food" standard. I also like the always pleasant employees. They're the best. *take notes McDonald's :-) read more

Chick-fil-A - Spicy chicken sandwich. I switched out the pepperjack for colbyjack. - Fast Food Near Me - Brandywine, Maryland

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Can't go wrong with the great food courteous service clean establishment with friendly staff!

What's not to love about this place?! They have old bay here and you have to put it on your fries and food. It really makes the nuggets and chicken taste better. Even though they already taste amazing. If your feeling a little adventures I would suggest putting old bay on everything haha. Get an Arnold Palmer as well they are really good. Never had a bad experience here. read more

Chick-fil-A - Old Bay for your fries! - Fast Food Near Me - Brandywine, Maryland

Solid location most of the time. I had a catering order for work a few weeks ago. They were 30 minutes late on delivery and forgot to give me the sauces I paid for. Made me late for the meeting and the meal dissapointing for the staff. read more

Not a big fan of Chick Fil A, but this morning I was hungry and didn't want the other options available in the immediate area. Just one complaint...burnt coffee. I LOVE coffee! Black, w/cream, w/cream and sugar, hot, cold...you get the point! I know most fast food establishments don't serve top quality coffee, but most are tolerable. I didn't even have to taste the coffee (but I did) to know it was burnt. If you have ever smelled burnt coffee, you know it is not a pleasant aroma. BTW - I ordered black coffee. Hopefully, someone with decision-making powers will read this review and train staff on how to check coffee, so burnt coffee won't be offered to the customers. read more

Best chik-fil-a hands down!!! The members here are always so friendly, going above and beyond to make this fast food experience more like a five star restaurant. Today, they were having an event for military members and allowing us to get free meals for the family! How awesome of them to recognize us military members by offering food I never mind paying for! The place is clean, the people are super friendly, and the food is always good. This place never disappoints. read more

Chick-fil-A - Fast Food Near Me - Brandywine, Maryland

How can you go wrong with chick fil a? The spicy chicken is best, the customer service is always on point, and the food comes out quick and hot. This location isn't any different. read more

As usual a Chick fil A drive thru is long as ever so I go inside. As im placing my order there are two children running around playing inside and outside of the kitchen. The little girl proceeds to fill her own cup with lemonade and the little boy goes hand first into the ice. As I'm complaining about it the the lady taking my order is just looking at me. When I complain to the manager he tells me those are the children of the owner. As if that makes a difference.... He continues to say that they are employees also so I ask do the rest of your employees eat ice out of their hands??? read more

This was the worst experience Ive had at this location. Got home to find the wrong dressing for my salad and pickles and tomato on the sandwich I specifically asked for those things not to be put on. The fries were cold and hard. Shame shame. We will go to Ritchie Rd from now on. read more

Came here this morning at 0836 to get breakfast for my family & I. I ordered two 10ct chicken minis & a 10ct hash brown. I asked for polynesian sauce & ketchup. I had to wait about a good 5 minutes after being told to pull up to the "Meal Delivery" sign. No problem. I pulled off once I received my meal. (normally i check my food but didn't bother due to every chick-fil-a visit being on point) I went all the way home and found out they never gave any sauce. I had to drive back because who doesn't love sauce? Lol. Well I wasn't expecting any freebies but I did expect an apology. The food is cold and I hate that I had to drive back up there but, the things you do for your family lol. read more

Worst location known to man. I did not think it was possible for a terrible Chick- fil-a to exist but this one proves me wrong weekly. Either my food is over cooked or undercooked (Thank GOD for air fryers) and I am often missing condiments or they fail to follow my special instructions, such as "extra pickles." As a former Chick-fil-a employee, I find it sad that corporate has yet to step in and close this location that is ruining its good name. The local residents deserve much better treatment. Maybe the corporate office doesn't care because this location is in a predominantly Black area. If this type of "service" (or lack thereof) took place in a White area, corporate would have stepped in long ago. read more

Great food plus fast service. This is my favourite location.

Hate to do this to a Chick Fil A but I must be honest. I got a bacon egg and cheese biscuit today and the bacon on the sandwich was basically uncooked and fatty. Talk about unacceptable!!! I called and spoke with a manager who took my information and promised a free sandwich on my next visit but what about now!?! I have nothing to eat and I feel like it's all due to negligence in the kitchen. This is just laziness and I must say I've never had this type of experience at a Chick Fil A. May think twice when visiting this location in the future. Very disappointed. read more

Chick-fil-A - You call that bacon? Disgusting - Fast Food Near Me - Brandywine, Maryland

Great customer service. This location is clean and fairly new. The drive thru moves fast compared to other fast food restaurants.

I don't eat meat and was excited to see the advertisements for the store selling fish for a limited time. So how do you just start selling fish fillets and run out. Perhaps they should stick to chicken. read more