My dry cleaning was done as promised. Phil was very nice and has a a well established family run…read morebusiness in Wilmington, Delaware. I wanted to give his business a try and I'm glad I did. Thank you. Patty

What a great dry cleaner. So convenient and close by. Locally owned, makes it even better!read more

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

Had a great and fast experience! I needed two pairs of jeans taken in and they were able to do so…read morefor a great price and within 1 week! Highly reccomend.

I was in Pennsylvania for a class reunion and needed a suit dry cleaned. This place was close to…read moreHomewood Suites where I was staying. I brought the suit in at 8:30 AM and they were able to get the suit dry cleaned and back to me around 3PM. Amazing! Very reasonable price! Perfect!

I called Nancy today to ask how much she would charge to dry clean a woman's blouse. She said they…read moreare no longer doing dry cleaning only alterations. FYI, she said you need to make an appointment. I also asked her what she would have charged for a woman's blouse when they were doing dry cleaning, and she wouldn't answer me. She was very hard to understand. I think I will go elsewhere.

Amazing place! I needed a dress tailored in 24hours and they saved the day. So kind and the dress…read moreis hemmed perfectly!

Their seamstress is horrible she does not listen nor does she call to ask questions. She may be…read moreable to do a simple hem or button but nothing more !!!

Not ready when promised, they eere actually closed, came back couldn't find clothing, had to come…read moreback, found clothes but hadn't cleaned, going on day 6 now, cam back, clothes not pressed even though they knew, still charged, total shit show , DON'T go there!!!!

Wonderful service at Parkway Cleaners! They do a terrific…read morejob and are always friendly and welcoming! Excellent customer service and my clothes are always ready ahead of time and look great! Professional and courteous staff! I've tried several cleaners until I found Parkway. They are the best!

I had a very unpleasant exchange with the person at the front desk on Gay. I brought in a bunch of…read morewire hangers - from clothes Parkway dry cleaned - and was told to correctly sort them and put them where they are supposed to go. Even told me they would not take one of them - from clothes they dry cleaned. Told me it was my responsibility to do it right, and actually started getting aggressive with me over it. I'm a customer! Our house has been using Parkway for years. I really resented the way I was treated! Hello all you consumers - PARKWAY recycles and reuses the wire hangers they give us and we return. Sorting the hangers is a courtesy, not an obligation. As a customer, I do it begrugingly but it is NOT my job. We are not paid to their work. I suggest management have a talk with their help so they understand the relationship: we consumers/customers pay Parkway for a service. We assist them to be responsible in the community by bringing back plastic and hangers. It is not our job to sort them. That's a courtesy. Period.

This place is fantastic! I brought them a vintage evening gown that belonged to my grandmother. It…read morehad gotten mildewed in the closet and somewhere in transit got something sticky on the hem. Chris explained what they would try and do to restore it. I almost cried when I picked it up - the dress looked like new! Very reasonable pricing too. Highly recommended.

Great experience and great work! They shortened my coat by 6" and you would never know it! Very…read morereasonable prices!!!

I come to the Gay Street location once a week to drop off and pick up my dry cleaning. The staff at…read morethis location is Amazing, They go above and beyond to offer "great" customer service to their customers. You would NEVER know if they were having a bad day because they are consistently friendly and very welcoming. Diane (who recently retired in December 2023) was one of my favorite people to see when visiting this location. Now that she is no longer their Rodger has taken place as my favorite. He's extremely patient, kind, caring and accommodating as you can tell he cares about his job and how well customers are treated. Thank you Diane and Rodger for going out of your way to ensure customers like myself are provided "Excellent" customer service every time we visit your store. Oh! Thank you to the management team at this location who are responsible for this "Incredible" staff. You All Are Rockstars!!!

This dry cleaner used to pick up directly from my office, which was great! But for some reason…read morethey just decided to stop. My dirty laundry sat at my office for WEEKS as we tried to get in touch with them to find out why they stopped picking up, but we never received any call backs. Horrible service.

I love Stella's for the good job they do, the friendliness towards their customers, and the low…read moreprice they offer for their services. I hate Stella's because they lost my favorite golf shirt and work pants. I take responsibility for losing track of my golf shirt because I didn't verify it was part of the articles of clothing I was having dry-cleaned before I left. On the other hand for my pants they admitted they gave them to another customer by mistake and are waiting for the other customer to return them (I've been waiting two weeks and nothing). If they don't get them back they said they can give me a store credit. This is not acceptable to me because the pants are not being made anymore and so are incredibly hard to find. Unprofessional.