Have gone to Rose for several dress alterations and all of them were altered perfectly, quickly and…read moreher prices are much cheaper than other local spots.

We took a wool jacket of my husband's and our own material for her to add a hood to it and add some…read morematerial around the cuffs to lengthen the arms. She charged us $90 and ignored everything we told her to do. A total rip off. Then told us she was open until 6pm. My husband was there by 5:30 and she was closed. We finally got our jacket back but she did not do what we requested. I don't recommend going to this business.

I can't recommend this alterations shop enough! I needed my uniform altered on a tight timeline,…read moreand she was incredibly accommodating and expedited everything for me without sacrificing quality. The tailoring was absolutely perfect, my uniform fits flawlessly, and the price was very reasonable, especially given the quick turnaround. On top of her excellent work, she was genuinely kind, professional, and a pleasure to work with. It's rare to find someone who combines skill, speed, fair pricing, and such great customer service. I will definitely be coming back and recommending her to everyone I know!

I don't know the circumstances, but my mom was turned away before she could even ask about…read moreservices. She went in to get some of my shirts washed and pressed. The woman behind the counter shushed her, told her that they were closed ( she had just helped another guest and immediately starting helping the lady behind my mother) and rudely asked her to leave. My mom asked about the open sign and the lady ignored the question. I dont know if it was the color profile of my shirts? I'm gay and theres a rainbow on the lead shirt... I don't know if it's because my mom is deaf, reads lips, and the lady didn't want to deal with her. Whatever the lady's reasoning for immediately telling my mom they were closed at 1:30 on a Wednesday with truly no known reason makes me hopeful she changes her attitude and approach before she pushes most of the community out her doors. I don't know why but this rude act has cost her 100% of my business.

I had the best experience here! I needed an emergency alteration done and the owner was able to get…read moreit fixed for me in a little less than a month. I am extremely thankful for the work done in the short amount of time, and for how beautiful the dress looks. The quality and attention to detail was amazing and I know that if I ever need another dress altered, I would come back in a heartbeat!

I had a great experience with my dress alterations! Came in once, did a few measurements and…read morepicked up my bridesmaids dress a month later which fit perfectly. I'd definitely use this again!

Fast / friendly / very reasonable They have done everything…read morething from our school uniforms and sweaters to my daughters very delicate Irish Dance school dress and the turn around is fast prepay per garment for fair pricing

I had the worst customer service experience w/ the heavyset woman that takes care of the front…read moredesk. I have been in this establishment several times. The times that I have been waited on by her has always been very unpleasant. I have experienced her cutting me off mid conversation. She lacks the ability to communicate well when you ask her questions. She talks down to the other staff members w/ such a bad attitude and disregards to listening to them fully when they are interacting w/ each other or the customers. Today was the final straw. I requested to see my receipt for the charges and notice that 2 out of the 3 orders had been overcharged significantly. I called her out on it as I think that if you somehow you calculated $110 and she tells you that your bill comes to $134 you have a right to see the breakdown of the cost. She then tried to make an excuse as this was the computer but ironically she was putting all the cost in individually as I didn't need all the items at once. So I was trying to understand her excuse. Unfortunately I'm not the kind of customer that will take your word for any consumer without first seeing my receipt before before paying. Otherwise I'm not sure if there would have been a guarantee to refund my monies as with this particular cleaners you have to prepay first. I'm very disappointed in the interaction with this woman. I have to say that my interaction with Pat and Miss. Evelyn was very pleasant.

Really nice woman in the front. Been using the service for many years and no problems with my…read moreclothes. above average neighborhood dry cleaners for sure

Kathi is great! When I made the appointment she was super helpful. When we got to the appointment,…read moreshe was quick and professional and I couldn't ask for a better person to work on my dress. Recently I learned that I need to have surgery and Kathi was super knowledgeable on how to fix the dress to make it still as perfect as it was going to be.

Great experience for alterations for Mother of the Bride dress. Everything came out perfectly…read more Quick service and easy to work with all around. Thank you!!!!!

Needed very fast turnaround on alterations to a men's blazer for a wedding. They finished the job…read moreon time and, more importantly, did the alterations perfectly. Friendly and accommodating, too!

I recently had my Rag & Bone jeans hemmed and altered at Master Tailor & Cleaner, and they truly…read moreexceeded my expectations. For years, I lived above the highly regarded G&G Cleaners in Soho, NYC, and I am very particular about my jeans. G&G handles alterations for major brands in Soho, and Master Tailor matches their quality. The staff was friendly, patient, and skilled. They preserved the original hem, completed the alterations swiftly, and got everything right on the first attempt--something that even high-end tailors have struggled with in my experience. The pricing was fair, considering the excellent quality of work, and the overall experience was smooth and professional. I will undoubtedly return and wholeheartedly recommend Master Tailor & Cleaner to anyone looking for dependable alterations.

In and out just how we all like it. Huge washing machines and dryers for a reasonable price. They…read morewash good and dry good the first time. Always someone there to assist. They are very helpful and knowledgeable of their machines. I've been going here for years