The bio-one north team returned this month ( August) to continue…read more improving my living space. Originally, it was totally out of control. Although I wrote review on Yelp I wanted to reach everyone so they're aware of this fantastic team. I could rave on and on about the outstanding efficiency and professional approach. But Brian, Lynn, and this time their assistant Michael go absolutely quietly out of their way to give you the best of the best with thoroughness and dignity. They are brilliant, never urge outrageous purging, show tremendous respect for person they're working with and unbelievably, show respect when they have to remove items that are absolutely worthless and decrepit. They never make you feel ashamed of how horrible your situation might be. I will forever look forward to their next visits and the this happens to be in December. They respect boundaries and make gentle suggestions and work sensitively. You'll be so fortunate to meet and work with this marvelous team. Please read my review in Yelp. You'll have an even more understanding of how they work. And as usual, I have to end by complimenting their senses of humor. Just so enjoyable to be around. I'm looking forward to a December.

Team Bio-One (Brian, Lynn & company) were very gracious in handling our situation. They were exact…read moreon what they intended to do and worked with us to get my parents' home cleaned up in a timely and flexible manner. No amount of gratitude will suffice for the work put into helping us jump start the process of making a home livable once again. With that said, I highly recommend their services in treating disposal and cleaning of a home.

Professional, quick, thorough and competitively priced. I especially appreciated how communicative…read moreand accurate they were about arrival times and what a meticulous job they did in cleaning up.

This isn't a review of the business itself--it's a review of the owner…read more A few days ago, I accidentally posted a negative review for the wrong ServPro. If you happened to see it, please disregard it. This review is for Tom, the owner. He reached out and asked me to give him a call, which I did. In no time, the issue was resolved--not with anger or blame, but with understanding and kindness. Tom is truly a class act. It's rare to find such a hands-on, genuine owner, and I would gladly do business with him (though hopefully I won't need to!). Thank you, Tom, for your understanding.

I cannot recommend Al and his team enough. This review is long overdue. He got to the source of the…read moremold in my building, and was supremely professional and patient with answering so many questions at a time that was very stressful. He is extremely knowledgeable and cares about his clients. Because of him, my health is getting better and he taught me so much about home care to keep mold at bay, how to navigate a move (what to get rid, what I could keep, and how to clean it all). He went above and beyond every step of the way. If I could give him 10 stars, I would!

Good response time. AL Lazalde provided me with options for a solution my issue. Knowledgeable and…read morehelpful. Thank you AL.

We live in Downers Grove and after 2 days of storms we found that we had seepage and mold in our…read morelower level office. We contacted several large and well known mold remediation companies but could not get scheduled for 3-4 weeks. We came across Puroclean and contacted Stephan who came out on the same day to inspect the damage. Stephan was thorough in his review and took the time to answer all of our questions and concerns. We hired Puroclean for the mold remediation, replacement of drywall and insulation. The crew arrived on time and efficiently removed the drywall and insulation, remediated the mold, painted the drywall, reinsulated the wall and reinstalled. His crew was very courteous and professional. The crew patiently and thoroughly answered all of our questions and explained the work that they were performing to our satisfaction. The whole process was 5 days, which included drywall and insulation removal, drying out the affected area and replacing the drywall, insulation and all painting. The job was performed to perfection and we were so happy that we choose PuroClean. We highly recommend Stephen and his exceptional crew.

They were at my neighbors house today doing some work and they left garbage out in front of my…read morehouse on the street.

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

Alan and Dre were very thorough in explaining things and performing the entire service which was…read morefull hvac vacuum and sanitizing. They removed a ton of dust from our 40 y/o ducts that had never been cleaned! Thank you!

Stay away. Read the owners response to bad reviews (yelp or google) he argues with all customers…read more That says a lot. Professional companies do not do this even if they believe they're correct. When trashing drywall and materials as expected, they were not supposed to trash anything personal. When the trash bags were outside we found a trophy, old family photos, blankets, medals and more (some in photos). I don't know if I missed more, I hope not. Owner claims we are liars and did not look through bags. I attached camera proof of me looking through the trash because of this. Don't know why he would think this is a lie because I can prove I did. Company showed up announced last day to pickup machines, 2 hours after scheduled time. Owner claims we "screamed and called them names," during this interaction. We have cameras and this encounter on video. No voices were raised or names called. That is pure slander and untrue. Company would leave after 2 hours of work and say they need to return next day (more than once), after you've already taken the day off. I have filed a complaint with the BBB, owner responds, said I called him/his company names, yelled, was "abusive", that I messaged him on weekends, and much more. All of these things are slander, I was nothing but kind to them. Phone records, cameras, and photos prove I have never called this person on a weekend and his other claims are lies. Company does messy work, randomly will damage things (shown in photos). Mold inspector said he can tell his work was not properly contained, this is a health risk. He also said 8,316 dollars is ridiculous for what was done. I showed company owner black mold on baseboards prior to work (pictures show). It was left and my home has failed the 2nd (final) test. Owner had a problem with us keeping our animals locked away during work. We made sure we were home and told him many times to let us know when they need to enter that room with the animals for work, they failed to ever inform us when they want to enter the room and then blamed never getting to it on us. Company left our front and back door wide open for extended periods, as long as 3 hours sometimes, for anything to get in. Owner claims he knew the first air test would fail and I wasted my money. I have a message from him on 01/15 of him claiming otherwise, I will attach it below. After feeling the work was done (shown via text), an air test failed, and owner claimed he absolutely never thought the work was done. Another example of random unprofessional lies. After this test fail, owner said our bar NEEDS to be gone to pass. So I allowed him to rip it up, re clean basement and tested again. Test failed again, so the bar is gone for nothing. I hardly spoke to his employees besides an occasional thank you, and owner says one "quit because of me." Then he said he fired one over me. Thy makes 0 sense. Company unplugged our basement fridge and we didn't notice for days. I asked them to please leave original doors and frames, they ripped every single frame up anyway. I would've allowed them to if they told me they needed to. Owner said we had a pipe leak. Within 24 hours I had a plumber out who fixed it. Later on owner claimed we "had a bathroom flooding the basement and argued with him about it," this is an example of the owners slander. I can prove I had a plumber there asap and never argued so I don't understand the random lies. This review is to warn.

2nd Chance Water Restoration was absolutely wonderful to work with. I was going through a very…read morestressful time with the cleanup, and Brian, the company manager, was outstanding from beginning to end. Their honesty and clear communication really stood out. They explained exactly what needed to be done and followed through. I highly recommend this company for any restoration work because of their excellent customer service and professionalism. Thank you again to Brian and his team for a job well done!

Peter and the team were outstanding to work with. They were prompt in coming out for an initial…read morevisit to inspect our roof, very clearly diagnosing our issues and the work they would do to resolve. My HOA had certain budget constraints to work within, and Peter was very flexibly willing to accommodate. The repair work to re-pitch part of our flat roof, add waterproofing, and reseal was high quality, completed within one day. I would highly recommend Chicago Star for roofing work in the Chicagoland area!

I had a leak that I thought was fixed by another company years ago reappear recently, so I called…read moreChicago Star Roofing. Peter immediately answered and we set up a time in a couple days for him to stop by and take a look. He was on time and even let me know what time within the hour window he'd be arriving which was really great. He was able to identify the source of the water intrusion within seconds, and his team started working the next morning (on a Sunday!). They did a full tear off replacement underneath a balcony and installed new decking for me as well. Very quick, very respectful, and very thorough. I will absolutely be using Chicago Star Roofing again!

We had a sewage backup issue that required remediation and restoration. After speaking with 4…read moredifferent companies, we decided to go with Restoration1 Lincoln Park, and are very happy that we did. They were very communicative, worked hand in hand with our insurance company to process our claim, and were always super responsive whenever we needed something from them. Their pricing was also very competitive for both restoration and remediation. While I hope we never have to deal with this issue again, I wouldn't hesitate to use them again, knowing the high level service we received from start to finish.

Our building had water damage to a handful of units; Paul, Jose, and team were great in managing…read moremultiple units in parallel. They quickly sorted water mitigation, managed communications with insurance, checked in daily as needed, and rebuilt the units back to normal. Great attention to detail and able to manage reliable contractors for work they don't do. Highly recommend!