I decided to try it out and I'm glad I did. I can cross another one of the list. The rib tips were just fair, the hot links had a nice spice but the sauce was terrible. The mild sauce needs work. The service level was marginal, one step from no service at all. There is no ambiance at all, order through the window and pick up through the window. read more

Chicago Pit Stop Bbq - Barbeque Near Me - Chicago, Illinois

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Saw a review on tik tok and wanted to try the turkey tips. Ordered online and the wait was about 45 minutes. My order was ready exactly at pick up time. I like how the turkey tips are sliced and not cut in blocks. The meat was seasoned very nicely and the barbeque sauce is delicious. However the meat was very tough and sort of hard to chew. Also the fries tasted old like they had been sitting out for a long time. I'd be willing to try here again though. read more

Chicago Pit Stop Bbq - Turkey tips - Barbeque Near Me - Chicago, Illinois

Service is horrible and they are very rude. The food was just okay. The lobby is like a hallway and kind of dirty.

Around 9:00pm on Friday 03/06/2026 I stopped in just to try to get a order of wings and she told me that they wasn't serving anything but tips at that time which I don't understand why they would be when they're still open but I said okay just let me get some fries with Mal barbecue sauce on it and she still arguing with me that they was only serving tips but doesn't fries come with the tips too got all the way home and my fries was old as hel!!!l I wouldn't recommend this place to my dog the new management is very disappointing and so are their employees used to be good when it was I-57 I'll never return again if I could give a zero Stars I would but this let business owners know it could be the employees you hire that drill holes in your boat causing it to sink because that is what this lady is doing and if she's one of the owners she's sinking her own ship read more

Chicago Pit Stop Bbq - A lady being ignorant as hell to customers when there was no reason to be - Barbeque Near Me - Chicago, Illinois

Love the chopped turkey ends. The chicken wings and the turkey sausage top notch. Fried okra was delicious. Service was great very friendly staff. Small lobby so I sat in the car until our food was ready. A very busy restaurant. See you the next time we come to CHI-TOWN! A winner!! read more

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I've always enjoyed chicago pit even when it was I-57. What I'll never understand is why is every location staffed with some of the rudest employees I've ever encountered. It makes no sense. How does that benefit your business? I won't come back and put myself through this again. It cost nothing to be decent. read more

I went April 2026 on a Friday around 4pm. I waited 45 minutes. I finally received my order of large rib tips and full slab of spare ribs. When I got home my ribs were old and the meat was dark almost black inside. I called and told the lady the ribs were old. I was returning the ribs, lady on the phone said okay. When I are arrived, I gave her the ribs. I waited for my refund and I said I did not receive a receipt. She shouted if you don't ask for a RECEIPT you don't get a RECEIPT. I was lost for words because I couldn't believe what I heard and she pointed up on the side of the window wall where the sign states no REFUND. I walk outside to get my thought process together. All of a sudden I was full of anger and outrage. I told Ms. STUPID, I will receive my REFUND because I will STOP bank payment. You are the perfect example why black businesses do not flourish in our communities. The food I brought was old and you refused to correct the wrong. I requested a REFUND not more spoiled ribs. This OLD lady was light complexion with short blond hair. She was an example of a d---n fool. Who tells customers if you don't ask for a RECEIPT you don't get one. What made her think I wanted more tainted ribs instead of a REFUND. GO TO THIS PLACE EXPECTING THE WORST CUSTOMER SERVICE FROM THE OLD LADY WHO IS A REJECT- RETARD CASHIER. read more

The worst experience I ever had in a restaurant!!! On Sunday, March 22, 2026, I placed an online order for a large rib tip at 11:30 am, paying online, and arrived two hours later at 1:30 pm to pick it up and that's when the nightmare begin (aka unnecessary BS!) I went up and asked the lady at the window about my order that I placed two hours before arriving and she was immediately rude, telling me, "you couldn't have done that," as if I didn't know when I placed my order. She then yelled at me to get in line. I was taken aback but I got in the long line and waited to get back to the window. She then told me, with a nasty attitude, I needed my ID, which she could have told me the first time she talked to me. I left my ID in my car, so I walked back to my car to get it, then I had to get back in line all over again. Once I finally made it to the front of the line again, she asked for the card I used to pay online. At this point I was fed up with this ridiculous run around by someone who was being extremely unprofessional and just rude. I had already ordered and paid for my food online, and stood in a long line multiple times. I told her I didn't have the card with me and then she had the nerve to say well I won't be getting my food. That didn't make any sense, because I had my ID that matched the name on my order and on my card, so I told her I needed my food. The other customers in the restaurant started to feel my plight because they recognized her unnecessary actions, and they even tried to help resolve the situation, pleading with the lady to just give me my food. Everyone in the restaurant was in disbelief that she was causing such a hassle, even after I presented my ID. She then walked away with my ID for approximately 20 minutes, for food I ordered two hours prior, and she didn't communicate anything with me about the hold up. Eventually, she brung my food, but I left out of the restaurant with a headache and my heart beating fast, because she was accosting me as if she wasn't going to give me food that I already paid for. This was hands down the worst restaurant experience I've ever had, and to make matters worse, the food wasn't even good. The rib tips I ordered were dry and tough, and the bbq sauce was watered down. After going through all this unnecessary bullshit, I can confidently say I'll never go back to this restaurant and I will tell everyone else to stay away as well, because the customer service is just rude, nasty, and unprofessional. read more

The customer service is horrible. I called to place an order and the lady was very rude and said "just come in it's only one customer".

Yesterday Saturday 8/2/25 we purchased three large orders of Rib Tips/Hot Links Dinners and man were we sadly disappointed especially since each dinner costs over $21.00. The orders had a bunch of bones with very little meat and they were tough as if we were served the scraps. We did not realize this was a sister restaurant to the one on 64th & Western we stopped patronizing last year. For the money we spent we could have went to Pete's and bought two cases of Rib Tips and a case of Hit Links and cook them ourselves and been full and satisfied. read more

Chicago Pit Stop Bbq - Burnt Rib Tip bones. - Barbeque Near Me - Chicago, Illinois

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straight trash water down ribs tuff burnt link old you been warned !!!!!!!! stay away the okd lady at the window rude and service overall -10 spend your money elsewhere they need to closed this place down read more

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I was recommended to come to this tea and I ordered the large rib tips. I really enjoyed them, they were flavorful and tender tips.

We waited for 40-45 minutes for a small link n small turkey tip....it was so hot in there and super crowded..the fries were good but the turkey tips not so good....the total was 38 dollars....Turkey tips are roughly tough...thats ok Ill stick with jerk chicken tips..no more for me....i will not be back read more

Just ordered a 1/2 a slab to be ready in 25 minutes how now we all cook who cooks a slab of ribs in 30 minutes so I say to the young lady if something wrong ima bring it back so it's no good tough meat couldn't pull a part wasnt done they sell raw meat not to mention they try to give you more raw meat as a satisfying act no I would like my money back of course we as blacks hurt one another so there was no refund just more raw meat as a satisfying act no please don't eat there u will get sick ribs cannot cook in 30 minutes and they took my food and 20$ from my family to eat and called police because I wouldn't take more raw undone meat lord beware of this place and your health read more

I placed my order online for in-store pickup. Before leaving, I checked my food and noticed it barely had any sauce. When I asked about it, the customer service representative told me you only get a certain amount of sauce. I then spoke with manager, and she explained that you receive two scoops and have to pay extra for more. However, if there's barely any sauce on the food, it defeats the purpose of ordering it read more

I've been to this place 3x and not once was my order taken !!!!! WTF! Step up your customer service. Every time I've walked in the place it looks dark and dirty. Then instead of poor customer service. I get none!! Doesn't much matter now !! I'll never go back to this place and I suggest you don't go either!!!! If you want to be supported!! Show me why I should spend my hard earned money with you!!! read more

This place is a JOKE. This place is managed by Tawanda Williams and & family. I called & asked what time do you close? The lady responded we wont be here. Then when I walked through the door she said all the ribs were gone. She didn't know I was outside. So at 9:27pm I walked in. She told everyone they didn't have anymore ribs. So 6 pple were turned around. Customer Service is POOR. Quality of the food: hit or miss. Never coming back here. read more

Dont got go to the location on halsted. Horrible customer service! I've ordered tons of times and spent tons of money with them. over 24 hours ago I ordered some pans for Christmas to pick up at 5:30pm today. i put in the notes my sister will pickup and gave her name because I was at work. once before I had to do this because of me buying the food and had to work and it was fine. Today at 4:30pm they called me and said my sister couldnt pick it up because it wasn't me. I explained that Ive don't it before. I'm at work. It's for Christmas, ive spent more than enough for you to verify who I am ( over $2k in the past year). and i pick it up myself usually .. but Im at work today... do yall know this dide canceled my order!! and told me he not gonna do it. I don't think they just ever were gonna do it! horrible service. Never again. I have no receipts. read more

Meat is tough as hell. Rib tips hurt my gums. The wait time can be long. It is not the place to go if you want good bbq

So I visited again and they did not disappoint! This time I ordered the Hot link dinner and it was amazing! The food is so flavorful! The service was very kind and expected of a wait time! If you are in the area give them a try! read more

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I called to place an order. Fillet catfish dinner. They promptly reply, " we ain't gonna make it till you get here". Ok cool,people may make orders and don't show up. I get there, pay, and was told it would take about 25 mins. Ok cool, I did what a normal person would do and waited in my car. I let about 15 mins past and go back in. After of course waiting for them to deal with another person, I was told they don't even have the catfish fillet! Moral of the story, it you got time and gas to waste, go to Chicago pit stop on halsted read more

You know that joyful feeling you get when you get a full slab of ribs where the meat is soooo tender it just falls off the bone? Yeah? Well this ain't it! In fact it's quite the opposite. While the taste was very good, the task of chewing this tough meat made the experience HORRIBLE! My jaws are STILL soar! It's like when you put too much bubble gum in your mouth and your jaws are aching from trying to chew! The coleslaw is terrible as well! The flavor is good. The sauce is very good. But when you pay over $30.00 for a frustrating dining experience...even if it IS right outside my backdoor...noooo thank you! This is not the dining experience you would want...unless your teeth are like a chainsaw! I've attached a pic of a customer who just finished a slab of their ribs (joke) read more

They need to have a negative #. Why would you serve someone this molded bread on top of their food. read more

Chicago Pit Stop Bbq - Barbeque Near Me - Chicago, Illinois

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Y'all, I went to this location for the first time Saturday. I have heard some bad things about it. I've been bypassing it for a few years now because my barber is right next door. I normally go to the location in Chi Hgts or Riverdale. THIS location had me IN and OUT!!!! I couldn't believe it. The lady at the register told me 15 minute wait time and I wasn't even standing there 6 or 7 minutes before they were calling my order. I get home, food was piping hot and sooooo good!!!! Their food is always good at the other locations I go to, but this one really shocked me. It was the quickest I had ever received my food from any of their locations. And even the people that were ahead of me were shocked at getting their food so fast. I appreciate fast service, great food, and good customer service!!! Thank you. (I'm going back tomorrow) read more

I'm a rib connoisseur and this place makes great bbq ribs! I read the last few reviews and it appears people love the food but not the service. It was a Monday night around 6:30 pm and I ordered 2 full slab rib dinners and I received my order in about 20 minutes. You can get your sauce hot or mild on your ribs or on the side. The ribs were off the chain full of flavor, tender and seasoned perfectly. $52.00 bucks for two full slab rib orders. It's a small strictly take out establishment. There is parking on the street or right next door adjacent to the barbershop. This place is worthy of my money and a return visit. read more

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When I was a little girl on Friday night my dad would bring home take-out. My favorite was ribs tips and fries from Leon's. I decided to check out CPS after a long work week. I placed my order online at 2:30 p.m. and received the confirmation notice that my order would be ready by 3:30 p.m. I immediately thought that on a Friday afternoon the food I was getting would be fresh. We arrived about 3:20 p.m. (hoping it might be ready) and received the food about 3:30 p.m. I ordered the wings/tips meal and german chocolate cake. It smelled really good. The food: The wings were seasoned and cooked well. The entire plate was well sauced but the tips were tough. I could taste/smell the smoke but I could not tell if they got a bad batch of meat, the food was over cooked, or old. I've heard great things about this place from City Workers (they usually know the best spots) so I might try them again in the future. read more

My 1st time here. Food was good, service a little slow but you want your order just right. Right! RIGGHT! LOL. Got the turkey tips and link combo. Wel worth the wait. read more

Ordered a bucket of tips and the wing lunch special and received 4 dried wings with black bones. Very disappointed in the service. Called to acquire about a refund and was told if it was not touched, bring it back to replace the order!!! Are you serious!, How do you think I knew the wings were dry. I got a wing, pulled the flat and tip from the drum and it crumbled the f***ed up. Opened the wings flat, opened the drum and Viola!....black bones. I went through each wing, same thing!!!!!I will not shop at this establishment anymore. They give me the impression I'm shopping at a beauty supply store that doesn't give refunds or returns. I will send the pictures I have to the Dept. of Health because these wings were horrible. read more

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I say the food is great. I can't go to any other barbecue spot without comparing it to them. I just couldn't give 5 's because the the customer service is trash read more

I been here so many time it us to be good but the last few years never tender, they always tough‍

Came in 236pm for lunch special. No one came to window until 255pm. Lousy service. I left out will drive out to Dolton, Wilmas

Why I will NEVER return to this hell-hole again. Ordered on-line asap and that still meant an hour wait. Got to this small tunnel where you instantly get claustrophobic because it's so small. Music blasting so they can't hear you behind the counter but it's their music, just turn it down. Waited an additional hour for an on-line order before being asked to accept turkey links because no pork links available at 5pm on a Saturday. Called the complaint number listed on a hand written piece of paper taped in the window. Owner/manager was rude and refused to let me talk. 'i try to support us but this one is a done deal, food made me sick after all that bs I went through, NEVER going back again. read more

I've been to a ton of Chicago Bbq houses, however I've never purchased tuff ribs before I visited this place. I ordered two half slabs, chicken wings, shrimp and turkey tips. Everything was tasty and priced right except the ribs moreover they were not tender at all. I expect tuff rib tips from time to time but large and small ends are supposed to fall off the bone. Hopefully someone at this establishment will read this review and take the proper amount of time and cook ribs the right way before selling to the public read more

The food is good. That's why the lines are long, and the complainers keep patronizing the establishment. I will give it 5 stars because I've experienced quality food and quality service. read more

The only reason why I'm giving this place a1star is because I can't give it a negative -10000000 not only is the cashier extremely rude but they charged my card $224.92 for 6 wings and a small rib tip please make it make since there no way that adds up I'm extremely pissed because when made the cashier aware she didn't even acknowledge her mistake and made me feel like I was wrong I also asked to speak with management and her answer was I couldn't talk to anyone because there no manager on staff and once I asked about my order she again didn't acknowledge her mistake and said she would have to charge my card again I'm just gonna say I'll never go back and I encourage nobody else to go either this service is the worse ever read more

Chicago Pit Stop Bbq - Barbeque Near Me - Chicago, Illinois

I will never to go this restaurant again, the menu, service & the price was not worth it. OMG !!!!!! I was sick as a dog after the fact.

Too slow and no one to take orders. Need more help and have a bad attitude One cook and one cashiers read more

Two different times I went here and ordered rib tips with lite mild sauce . The lady taking the order told me she had nothing to do with how much sauce was put on the ribs . I have never been to an rib place tell that before ,if I'm spending my hard earned money I should be able to get my food my way . read more

Just had one of the worst experiences with a restaurant that I've ever had in my life. On 5/12/23 at around 7:40 PM I called the restaurant and found out they were open. I called them right after checking The Pit Stop BBQ app which said all of their locations were closed. When I called the restaurant they told me they wouldn't start making my order until I arrived at the restaurant. I drove 15 minutes to get there and once I arrived, there were only 4 people in line. The line never moved for the 15+ minutes I was in their lobby. The lady standing at the window never got her order taken the whole time I was in line, so I left. These people had me drive all the way to the restaurant for nothing. I call myself staying away for the last 3 years because of their rude staff and this happens the very next time I show up. After these two experiences, I'm convinced. They don't value you as a customer at all. read more

Ordered wing/rib/link combo at 747 PM and finally got my food 50minutes later. The only thing good was the sauce. Coleslaw was watery with no flavor. Chicken was not plucked; fried with long feathers sticking out. Hot links were overcooked and the tips were chopped up pieces of grizzle and bone. They gave me about 10 French fries. I hadn't eaten there in over a year and plan to never return. Service was lousy. Asked for update on order and the young girl with the nonchalant attitude gave an answer of its coming up. I give them no stars read more