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    Chicago Marriott Northwest

    2.9 (73 reviews)
    Open Open 24 hours

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    Groovy hotel lobby, very comfy chill vibes OuiOui
    Cheri Y.

    We had a lovely stay here. We LOVE this hotel! The lobby is very neat with super cool comfy furniture you can chill & hang out in. The fountain gives off Zen trickling water sounds that adds to the natural vibes & cozy atmosphere. BOMB. Service was super friendly & helpful there is even a Starbucks in the lobby. The only issue we had with this hotel was the horrific old green carpet in our room. Our king room & king bed was super comfy, the room spacious, the bath updated & super clean, however, the green carpet just ruined it for us. Not sexy at all. Needs to be replaced ASAP. Would LOVE to stay here again, and again and again, soon as y'all replace the commercial office "Christmas green" carpet. So outdated worn & fugly it should be a crime. Let us know when the rooms fugly carpets have been updated to this century. We would LOVE to return. OuiOui. Recommend.

    NiNi F.

    I like the upgrades they have completed. There's no longer carpet in the rooms. Let's be honest that's not very sanitary. Overall the hotel was clean. Staff was friendly. My only complaints are no microwave in the rooms and the bar is only open when the restaurant is open and only a hr after the restaurant closes.

    Siobhan D.

    I pay a bit more for a Marriott, versus grabbing a standard 3-star option on Hotwire, but it is worth it as Marriotts tend to be consistently solid properties with friendly, attentive staff. Clean rooms, free parking, great beds, awesome showers. And a pool! I got in some laps after work and enjoyed my swim in the indoor pool, which was a good size for a hotel pool. Alex, at the front desk, was helpful and welcoming. Great stay. I'd definitely stay here again.

    What a sh!thole; just continues to go downhill. Shower was completely clogged to the point where it became a bathtub and overflowed. I called front desk and they said they'd have maintenance take care of it. Fast forward to next morning's shower... and absolutely nothing had been done. Hotel is going through some sort of renovation; but for some idiotic, God forsaken reason work is being done at night when people are trying to sleep! If it wasn't for its proximity to my office and that I'm usually loyal to Marriott, I'd probably never stay at this cesspool again.

    Lynda S.

    It was beyond anything I've been subjected to in the past. My group was made to stay overnight after an issue with our United flight. We were given this hotel as a choice for our overnight and we chose it because it stated that the hotel had airport shuttle service. We went to the waiting area and then called the hotel to have them send the shuttle for our group of ten. I was told that the shuttle wouldn't be running that evening and when I inquired to why, I was told it was none of my business and then hung up on. So we got 2 taxis - I to the tune of $150 each (one way). We get to your hotel and begin the check in process. Mr. Doligosa and Ms. Okada were assisting us along with another staff member who wasn't wearing a name tag - but I recognized her voice from the phone when I had called about the shuttle. I then inquired as to the time the shuttle starts in the am, and I'm then told again won't have shuttle service. I asked why and was told it was none of my business. I get it, there are staffing shortages everywhere - but the level of rudeness was taken up a notch by this employee. My colleague then tells your employee that there is no reason to be condescending to us. To which we get even nastier comments. I asked what her name is and she refuses to tell me. Then I ask the manager on duty (Ms. Okada) and she also refuses to tell me your employee's name. So I snapped a photo for when I write to the general manager - to which I'm told I'm not allowed to do. I never would have taken the photo if she would have just told me who she was. I was appalled that we were treated so poorly and that other 2 members of the management team allowed it to happen. I will NEVER stay at this establishment again - and I will never recommend it to anyone else I encounter.

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    Nice building, but very old and out of date. Most newer 2-star hotels are better than this, and much less expensive

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    Ask the Community - Chicago Marriott Northwest

    Review Highlights - Chicago Marriott Northwest

    I attended a business meeting at this location which is right next to the expressway and the Sealy offices (good visual landmark).

    Mentioned in 2 reviews

    Read more highlights

    Game Night Out

    Game Night Out

    (8 reviews)

    I've been a GNO fan for years! I visited the Chicago location a handful of times, participated…read morevirtually in Game Night In during COVID and last weekend had a game night with friends at the new Hoffman Estates location. Let me tell you, it did not disappoint! The new location within the Bell Works Chicagoland campus is a thing of beauty. The design aesthetic is what you would expect from a high end brand like GNO and the best part is that they make it feel inviting and like home. Just like at home, we kicked off the evening in the kitchen area greeting friends and ordering drinks. I really liked that we had the option to cater food through a GNO catering partner or coordinate a pot luck amongst our friends. The hosts were amazing and it was an honor to have the man, the myth, the legend Alex live and in person with us! I am not the type to break out a board game for fun, but my friends and I agreed that GNO is on a different level and has a game to meet the knowledge, interest and physical ability of every player. 2 hours of fun, games and laughs flew by and each of our friends who attended for the first time were raving about their evening and how they were planning to tell their friends, family, and employers about GNO. It is obvious that the owners (Brandon & Aaron) have dedicated their time and talent to curating a unique experience that brings families and friends together. If you are interested in a game night but don't want to go through the hassle of hosting, GNO to the rescue!

    What an amazing event! It was like playing games in your living room. The hosts were so fun and…read moreenthusiastic. Would definitely recommend

    Chicago Marriott Northwest - hotels - Updated May 2026

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