Went in to have all teeth removed for implants and I have to say I was treated fantastic. The staff were very professional and caring. Dr. Fard DDS is an amazing surgeon and made sure it was a painless procedure. I recommend them for any oral surgery you may need , from a single tooth to a whole mouth. Oh and Dr. followed up at night to ensure all was well and help with pain medication that was needed. Thanks and keep up the great work. read more

after having emergency dental surgery out of state, when I got back to Illinois Dr. Sean at Chicago Dental took excellent care of me even though my situation was kinda unusual. They are all very nice and accommodating. I'm still not finished with my procedure but I'm on my way. Dr. Sean has taken good care of me. The nurses as well are caring and concerning. Karen Broucek read more

Everything went well. They were great every thing went on time no long wait room and friendly services

rude receptionist, they don't call back when you have an important question about a new prescription. The surgeon was nice. He needs to hire better office workers. read more

My wife had a wisdom tooth extracted here. The office submitted the claim to our insurance, and the EOB came back saying we owed $574. My wife paid the difference between that amount and what she paid upfront. Nevertheless, the office continues to bill us for an additional $420 plus late fees. When my wife called to complain, they gave her some bogus reason why what our insurance company was telling us was incorrect. My wife does medical billing for a living and knew they were wrong. This is the worst experience with billing by a health care provider I have ever had, and I'm 73 years old. Find another dental office. read more

I was seen at the Plainfield office by Dr. Tandon and it was the worst experience I've ever received from a dentist on my life. The Doctor took no concern of the pain he was inflicting on me nor did the assistant that was there. They both ignored every effort I made during the procedure and afterwards about the pain I was in . I would not recommend this establishment. read more

I made an appointment in their Plainfield office to get an estimate for an implant. Can not tell anything about the level of surgeon's expertise since I decided to do implant elsewhere, but i definitely was not happy about his office staff. Based on my experience with other providers an estimate requires so called problem focused oral exam along with a simple x-ray (both covered by insurance). I specifically told Chicago Dental Implants office that my visit was to obtain insurance estimate only, I did not want to do any expensive procedures at that time such as CT scan or panoramic x-ray (those are typically out of pocket and may be needed indeed when the actual procedure is done). Nevertheless office assistant refused to proceed without panoramic imaging and also billed insurance for comprehensive oral exam. Later, when I asked billing department to resubmit claim as problem focused oral exam, they simply refused. At the end I did not receive any treatment plan, just the bill. I am glad that I decided to do my implant elsewhere.. read more

Well I don't think I would even give you 1 star, but my daughter and I liked Dr Tandon a lot. We were scheduled to come in on April 6, 2022 at 2 to be there at 130pm because we were a new patient. So, the day before Margie called and confirmed the appointment and told me a different time and I questionEd her about it and she came off and said I'm telling you to come in at 1 instead because they rearranged there appointments for me , when clearly I never told them to do that. I let her know that was pretty crappy of them to talk to me and a new patient for that matter and that i work at a dentist office and we refer patients to them all the time.tThen they told me I have to check my insurance, so I did and then when we went in on April 20 they still questioned my insurance total after they told me to do it. My daughter had her wisdom teeth out and doctor said he will call me later to check up on her, the nurse or anyone did not do one follow up on her since it's been a week now. Overall I was disappointed how your staff treats patients, especially me coming from a dental profession and it's just disheartening. read more

I would never go to this dentist office. The staff is incompetent and may reflect also on the Drs. The staff could not cogently explain where its office is located. Rather than giving cross streets the staff gave me sites e.g. across from Dupage Medical at an animal hospital, near a green bridge , by a church. When I arrived at a Dupage medical office across from a veterinarian office I called and asked if I was at the right place. The staff said yes. When I asked where is the office. Staff said on the side of the bldg. I responded no there isnt and described the area. I went into Dupage med and asked if there was a dental office in the bldg. I was told no.I spent over an hour looking based on the staff sites.My appt was at 2 It was 11min after two. I was told if I cant get to appt by 2:15 the appt would have to be reschuled. The audacity to suggest a reschedule when the staff would not tell me the location Apparently the staff does not realize that there are 3 Dupage med a block away from each other , 2 churches and another vet office in the area to which they directed me no where near the office. It is at 142 st & Rte 59 The staff gave me to a customer who also started describing sites until I explain sites do not serve as direction. What a waste of humanity. Our children are really in trouble with this level of mentality. What are our schools teaching these days that this staff would think I should get out of my car and lean over the bridge to see if it is green. Of course they never told me the denomination of the church either. read more

The dental work was good. However, they did not accept the X-ray from the dentist so $90 for a panoramic that the insurance didn't pay because I had X-rays already done at the dentist office. This was for one molar removed. After the X-ray that was instantly available via computer, the Dr. told me there was a good chance there would be a hole into my sinus cavity because it came down low. At this point if not sooner the Dr. (in my opinion) should have checked my medical insurance. I thought this was going to be a dental insurance situation and I checked that they were on my provider list. Well there was a hole now connecting my mouth to my sinus cavity where the tooth had been. They waited 2-3 weeks to see it it would close on its own and it did not. I had to have another visit where they scrapped around on the bone (I think) to get it to grow together in a manner that would fill in the hole. When I went back for this visit they asked for my medical insurance card which was BCBS of IL. I had this done the second week in December. They knew at that time they were not on BCBS provider list. I didn't find out until January when I looked at my BCBS EOB. I called this office and they confirmed they were not on BCBS's provider list in December but had been as of January 1. If they had told me I would have just waited another 3 weeks to get it done. This ended up costing me an extra $600 ($1,300 total just for the second part done the second week of December). I asked if they would make an adjustment and after talking to the owner of the clinic they took off $130. Then I found out they also billed my dental insurance for a standard dental exam so when I went to my dentist for my second regular dental exam during the year, it wasn't covered because the oral surgeon billed that too. Even though they are now on my provider list. I won't go back to this facility. read more

Do not go to this place! My daughter had 4 impacted wisdom teeth removed. They never called my insurance even though i asked 6 weeks in advance what my out of pocket was going to be. They told my dayghter it was 300 when she called but billed me over1000 when we went in. They never informed us that they were out of network either. Crooks!! read more

My son went there for a wisdom tooth extraction. They missed his veins 3 times, my son is very fit and has great veins so there's no excuse for that. It caused him undo distress. Then to top it off they hit us with a $47 "comprehensive exam" fee that's not covered by insurance. We'll go somewhere else if we need this type of service in the future. read more

My 28 year old daughter who needed 2 wisdom teeth extracted went to Orland Park office. 220.00 for consult and convinced her she needed IV sedation in addition to local anesthetic. She was in pain and pain subsided a good bit after antibiotics. Office manager Donna came up with treatment plan for $1845 which included $560.00 for each tooth (very high end for tooth extraction) and $727.00 for IV sedation. Went to Plainfield office for extraction, and spoke to them about not needing IV sedation to help save money, as she is single mom with no dental insurance. Would not consider altering treatment plan previously discussed which included the IV sedation. No discount for uninsured, and all they would offer was 5% discount if bill was paid in full before extraction and would not give 5% if credit card or Care Credit was used. Unethical office practice and no compassion for hardship patients. If you are able go some place else, they will squeeze you for everything they can. Plus I inquired how they would handle payments after their 90 day plan as my daughter could definitely not pay off in 90 days. After 90 days you are charged interest on outstanding balance. Illegal for hospitals to charge interest on outstanding balance if they accept Medicare/Medicaid. read more

Can't complain about the actual work they did but like most dentists, the work they did to file with the insurance company was sub par. We financed what we were told would be our payment after insurance through GE Credit with 0 percent financing. But many of the services performed were not covered through insurance (even though they did a pre-approval) and the insurance company said they filled under wrong procedure codes. Now we are being billed for almost double what we already financed. We still need more work done, can't afford it until we pay them off. read more

My son needed a tooth removed and is very terrified of dentists.. Dr.Bouchelion and the staff were amazing. He is going back next week for his wisdom teeth to be removed read more

I was in the Plainfield office with my son and was appalled by the way the desk staff treated prospective clients in the small waiting area. The girls behind the desk should understand that after they close their two way glass that everyone in the waiting area can still hear them talking about clients. They were rude and unprofessional. It is a shame because the doctors seemed nice. Customer service behind the desk needs to be dealt with considering HIPPA laws are serious and they even passed that sheet out. Maybe the staff behind the desk should read it before speaking about clients in the office area waiting to be seen. 2 thumbs down. read more

My little guy needed some work done and we were very nervous with the process involving premedication and IV sedation. The nurse and Doctor were very patient and didn't want to throw you out because it took him more than an hour to finish the drink. The doctor came and even helped my son with drink. My son was sedated for no more than 2 mins. This tells me that this doctor care for kids and didn't want to inject more than what was required. read more

I was in need of a dental implant after having a tooth extracted unnecessarily at another office. Dr. Brian Bouchelion was recommended by my dentist. The entire procedure went very smoothly. Everything was explained in full beforehand and I felt like I was in good hands with the entire staff. I experienced no pain and was on vacation two days later with no complications. And...I have a new tooth which makes me very happy! The only thing I experienced in the process that could have been improved was that at one of my visits, I waited a long time before I was seen. To be honest I don't remember if it was a follow up visit or pre-procedure. It was a few years ago and I haven't dwelled on it. I do remember I waited over an hour because they were behind. I was forgiving on that because I work in health care and know that some days get like that. read more

I needed to have a tooth extracted that had cracked off near the gum line. My dentist as good as she is was afraid to tackle the job because the tooth was infected. Her fear was if a complication set in during the extraction she wouldn't be able to handle it. She gave me a recommendation but the oral surgeon she suggested was too far out and I decided to use Yelp and do some research. I settled on Chicago Dental with some minor trepidations never having used them before. I called them up and a very pleasant lady answered the phone. The appointment date she gave me was a week out and I told her I was in pain and needed to get the tooth taken care of as soon as possible. She felt the office could slide me in between appointments the following morning. I arrived and the office staff was very helpful and courteous. I saw the doctor within a half hour of arriving. His name was Dr. Bryan Bouchelion and he was terrific examining the tooth and coming up with a plan that he fully explained and confirmed he would do the surgery within the hour. An hour later the tooth was out. The operating room staff were terrific. Prior to the surgery office staff detailed all charges in writing and those charges were very reasonable (I actually expected to pay more). I can't say enough good things about Dr. Bouchelion who explained step by step what I was going to experience before I experienced it during the surgery. The operating room staff went through post op cautions and made sure all was ok before seeing me off. In short, my first experience at Chicago Dental left me feeling great and determined that I would be using them for future work. Try these folks out, you won't be disappointed. read more

My husband, after being examined, sat in the eaiting room for over 2 1/2 hours in extreme pain , before they pull his tooth, which took 5 mins.....and the staff is rude read more

I recently had a tooth extracted here. The whole experience was great. The staff was very friendly and helpful, and the doctor made me feel extremely comfortable explaining the procedure to me. The procedure was quick and painless. I would highly recommend this office to anyone looking for an oral surgeon! read more

I was referred to this place by a root canal dentist who said that he could not do a root canal because the tooth could not be saved. While I was in terrible pain, the dentist at Chicago Dental Implants (now called Center for Dental Implants) tried to talk me into a new dental implant, which wouldn't be done until several months after the extraction. I advised that I just wanted the tooth pulled and did not want to make a decision on what I would do in the future, since he said that the implant was expensive. I had advised that I wanted a local anesthetic but the dentist said that he would need to do a "twilight sleep" anesthetic because the tooth was so deeply impacted. Even with my PPO dental insurance, they charged me nearly $400 on the day of the extraction. Several of my friends and family advised me later that they had paid significantly less than that in TOTAL for a tooth extraction. A couple months later, Chicago Dental Implants/Center for Dental Implants sent me a bill for an additional $1300+! I called and spoke with their billing person who hung up on me! I called back and asked for a manager and had to leave a voicemail for someone. TBC... read more