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    Center for Oral Surgery

    5.0 (1 review)
    Open 8:00 am - 4:00 pm

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    3 years ago

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    James J Babiuk, DDS - The Centre for Oral Surgery

    James J Babiuk, DDS - The Centre for Oral Surgery

    3.7(15 reviews)
    0.0 mi

    Huge thank you to Dr. Babiuk and his team. recently had a…read morevery scary wisdom tooth removal, along with three other teeth the wisodom one of which was in my sinuses! Naturally, I was nervous, but the dentist and the whole team were incredibly kind, thoughtful, and patient throughout the entire process. Even though no one wants four teeth removed at once, they made the experience as comfortable as possible. I'm still in the healing process, but I can honestly say it wasn't as bad as I expected thanks to their care and professionalism.

    Procedure was done professionally and surgery went very well. However, The billing department is…read moreextremely incompetent. It took over 6 months to get the insurance claim processed after I paid the full bill out of pocket. They do not seem to be knowledgable in common insurance procedures from BCBS/delta dental. They submitted my claim to the wrong insurance location, did not submit the required documentation, and did not inform me when my claim was rejected due to their improper submittal. I had to make multiple calls to my insurance and their office to get the claim sent correctly (essentially doing their job). Office manager Crystal was not very professional or understanding over phone/email and does not respond to most inquiries. Comes off as rude or annoyed when asked to seek a solution in working with my insurance to get me reimbursed. Despite my best effort to remain polite while they displayed no sense of urgency after i paid in full, thousands of dollars.

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    James J Babiuk, DDS - The Centre for Oral Surgery
    James J Babiuk, DDS - The Centre for Oral Surgery

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    Catonfield Dental - Reception/Waiting room area

    Catonfield Dental

    4.0(24 reviews)
    4.9 mi

    I initially liked and trusted my previous dentist at this office, but after they moved, I was…read morescheduled with Dr. Ke (David) Xu. Unfortunately, my experience with him was negative enough that I no longer feel comfortable being treated at this practice. He tries to come across as direct and humorous, but I found the approach unprofessional and uncomfortable. He also seemed more interested in making conversation about my workplace and stocks rather than focusing on the appointment. My main concern, however, was his treatment plan. He recommended a crown for one of my front teeth--an issue another dentist later resolved by simply shaving the tooth slightly, which took only a few minutes and required zero crowns. Dr. Xu also recommended a total of six crowns, which immediately felt like a red flag, especially when he described front-tooth crowns as "jarring" and asked that I pay the full cost of all six upfront in case insurance didn't cover it. My new dentist emphasized preserving natural tooth structure, and that approach fully resolved my problem. Based on my experience, Dr. Xu's recommendations did not align with that philosophy. While I can't speak for the entire office, this encounter left me with concerns about overtreatment. Experiences like this contribute to distrust in dental care--especially in communities already hesitant to seek treatment.

    I came to Catonfield Dental with a serious tooth infection that was causing me fever and visible…read moreswelling. The dentist took an X-ray, confirmed the infection, and referred me to a root canal specialist -- which was understandable and professionally handled. However, after the specialist told me the tooth needed to be extracted, I returned to Catonfield Dental in pain, still with fever and on antibiotics. What truly upset me was the receptionist's attitude -- she showed zero empathy, was rude, and scheduled my appointment four days later, even though I explained I was in urgent condition. I'm not upset with the dental staff or the referral to the specialist -- but the lack of care and compassion from the front desk was extremely disappointing. When you're in pain and need help, you expect understanding -- not indifference. PS: The lady at the front desk gave me the appointment four days later, on July 25, 2025.

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    Catonfield Dental
    Catonfield Dental
    Catonfield Dental

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    Center for Oral Surgery - oralsurgeons - Updated May 2026

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