I lost all of my bottom teeth because of a lifetime of neglect prompted by horrible experiences at the hands of uncaring dentists. My son recommended Farrell Dental, and Dr. Iqbal. I first went to see her last June where she found 3 cavities. My fear kept me away until I finally got the nerve and went to get them done this April. Dr. Iqbal put my fears to rest, and she numbed me so well, that by the time she administered the shot, I couldn't even feel it. She fixed the three cavities and bonded by two front teeth. Today, like never EVER in my 68 years, I walked myself into Farrell Dental to get a cleaning, and I am actually looking forward to the next one in six months. If I can recommend anything I recommend Dr. Iqbal! The BEST, MOST patient, and MOST caring dentist you can come across. And the staff at Farrell Dental are on another level! I am so very grateful to my son for recommending me to Dr. Iqbal, and I am very grateful to Dr. Iqbal for saving the teeth I've got left, and restoring my smile. read more

I made a appointment for a cleaning for my teeth Dentist looked at my teeth and told me they wanted to me to get addition dental work, and they would submit a plan to my insurance ( i know it would not be covered ) They refused to preform the cleaning until they heard from my insurance about addition work. They were insisting they would present me with a treatment plan ( payment plan) Not at all happy the cleaning was not done This will likely be a problem trying to get a cleaning with another dentist because I had x rays and exam but no cleaning My recommendation is to avoid this dental clinic read more

Do not come here! Complete waste of time. Let me start with saying that I came in here for my first visit and had a good experience. Which is why I returned. I came back today for my 6 month cleaning and left with no services completed. I made an appointment for my husband and I, to both get a cleaning done and neither of us got one. When I booked my appointment I let them know that I also had a tooth that I would like the dentist to look at while I was here. Today, I came in, they brought me back to the chair and I waited about 20 minutes before someone came. When a hygienist finally came, she said ok let's take an X-ray. I was like well aren't I going to get my teeth cleaned first? She said no, your appointment today is just to check your teeth. I was like what?? I made an appointment for not only myself but for my husband to get his teeth cleaned as well. She said nope sorry you said you wanted us to check your tooth so it's either one or the other. I told her I had to get my cleaning done, it's the end of the year and I took off work today so I will just get my cleaning done then since it's what I made the appointment for. She said sorry, we don't have time to clean your teeth today. What! I said I even have the voice message you left me, confirming the 2 cleanings and I would play it for her. Long story short, they told me I needed to leave and I would get no services done and needed to come back. I left. I was already mad that I wasted my time and a day off work to come in. I went to wait outside . My husband the comes out 30 minutes later and says that they also did not clean his teeth and said that they recommend a deep clean instead and he will have to come back at another time. This was just unbelievable. I do not live close to the location and have to take time off of work just to come in and there was just no empathy at all. I could see if I made a mistake and did something wrong but I didn't. I made an appointment for a cleaning that I didn't get. Not to mention, after I left the workers continued to talk about me and degrade me until another employee reminded them that my husband was still in the room. This was completely unprofessional and unacceptable. read more

I had a great initial visit today at Ferrell dental. The staff was very friendly, the checkup I got was effortless and painless. Their schedule is also very accommodating. I will definitely be coming back! read more

Super friendly staff!! I always recommend Farrell to my friends and family ! I have the dental pass and get discounts on my treatment and appointments read more

What a great Dentist! From the front desk to the dental hygienist. Natalie and Guadalupe at the front desk were extra helpful and Dr Rashid couldn't have been more patient and informative. I actually had a good time at the dentist for the first time ever! read more

Ferrell Dental is a great dental office to have work done and reasonable prices doctorPashid did they find job and it's friendly her assistant Aallyah did a good job also and the girl at the front desk Margariai did as well read more

I scheduled an appointment for a deep cleaning. When I went in they said they were just going to do a regular cleaning and it would be $400 for deep cleaning. With only speaking to front desk,I immediately left. A couple weeks later, I notice on my insurance that they charged it for a dental exam when nobody even touched my mouth. This is insurance fraud and I'm in talks with my insurance to get this removed. How dare they charge me for something that wasn't done. Unprofessional!!! Not to mention when you walk in, all that is playing is loud rap music. read more

Went in to Farrell Dental on 04/26 for I needed a check up and cleaning. I was greeted by Jazmine who was very welcoming and seen by Yaser Aaiya and most importantly Dr Rasjid. Let me tell you, I have been to various dental offices throughout my years, but Dr Raghid and her team were very professional and on point!!! The Doctor walked me through pre procedure and post and was very detailed. I highly recommend her for any dental work! Plus, she recommended some Moroccan cookies...lol. Great job Farrell!!! read more

Farrell Dental - General Dentistry Near Me - Lockport, Illinois

First I would like to say that the front desk young ladies are all exceptional at their jobs. They deserve 10 stars. But the dentist here are less than stellar. I've had lots of dental work done in the last month or so and the last dentist Dr Harshini is below stellar. One visit I had my lip busted during an extraction and today I had numerous teeth worked on and she told me I would be fine and prescribed me nothing but salt water rinse at home. That is unacceptable. The other dentist performed the same things and prescribed me the right medicine to rest and heal comfortably. I will be reporting this behavior. read more

Went in for Root Canal and Crown and ended up with 2 fillings and a whole lot of extra care from Dr Mehta and her awesome assistant Heather. That honesty will make me go back to Ferrel for all future dental cleanings and procedures that's for sure! Dr. Mehta is a big asset to your business! Don't lose her!! Playing music is a great idea! They took there time and did a very thorough job, I felt very well taken care of! Tina was very happy and personable which is very important in a dentist office. BEST DENTAL EXPERIENCE I HAVE EVER HAD!! Well Done!! read more

I am so glad to find Farrell Dental after a horrible experience at another dental office. Heather was absolutely amazing with my daughter who has high anxiety. Made it so easy for me to relax when she talked her through the whole process. Colleen is so knowledgeable and explained so much to us. And was amazing with my oldest and educating her on her dental preventive care. Our dentist was amazing Dr. Rashid is great with kids and kids with anxiety! Thank you to the amazing staff! From the front desk all the way through! read more

Unbelievable! The dentist refuses to do my 5 year olds fillings. She filled them 6 months ago they fell out and need to be replaced. She told me she's not refilling them! Then tells me that I have to drive to the city for a pediatric children's dentist to do the fillings. The dentist refused to give me leads on a suburban dentist that does this! why would I have to drive to the city for fillings! Guess what there's a dentist in Orland Park that is a pediatric dentist! Sad I had to call around to find out there is a dentist 10 min from this location that will do the fillings!!!!!! read more

I came as a new patient to Farrell Dental.. I highly recommend using them for your Dental needs. I am very happy with their service! A very thorough cleaning was done. read more

Great experience. Always had a fear of the dentist but the staff and doctor put me at ease. Nadine was so informative and friendly. She answered all my questions and made sure I was comfortable and fully understood what steps I needed to take after my initial appointment. Will definitely recommend to my friends and family! read more

Dr. is very kind, and helpful in explaining process/procedures. They have a great staff that works well with meeting your needs.

I have a big fear of the dentist, was really hesitant in making an appointment here, but I'm glad I did. I went in for 2 fillings but left with 4. They talked me into it with extra numbing topical and a sucker. Definitely going back every 6 months and for anything else I need!!! read more

I recently got my wisdom teeth removed here and they made the whole process less nerve racking. I would definitely recommend Farrell Dental!

My daughter felt completely comfortable going here when she had an emergency appointment to get a tooth pulled. Staff is very friendly and know how to take care of children. I will be moving the whole family from our old dentist to Farrell Dental. read more

This place does everything half backwards. I have always been to places when if you need something done, you get it done...they bill you insurance...and then you pay the copay. This place makes you pay the whole balance out of pocket...then once you insurance shows what they will cover, they give u that portion back. And if you have money left over, it will be credited towards you next whatever. Will NOT be going here again! read more

I am dental phobic and waited long to get my teeth checked. As I entered the office I instantly felt comfortable. The receptionists are amazing ladies. I had my initial visit with the dentist and had half my teeth deep cleaned without any pain. I have setup a treatment plan and they calmed me about pricing and offered to walk me through investigating ways for me to save. This office is both professional and caring which is very rare. I am totally amazed at the wonderful care. They take time with me as a human being. read more

I usually don't leave reviews but they went above and beyond with my dental care. This was my first time here it was very nice and Jenny helped me feel welcome here and was able to inform me of everything I had a question for regarding my dental work. Will be back here in 6 months! read more

Customer service is important to me. I've been treated well by the knowledgeable staff. I like the simplicity and the vibe of this place. They helped me with my financial concerns. I drive from the city to work with them. read more

This place was terrible. The office looks like it was thrown together and the office staff was rude. The woman who brought me back and took my xrays spoke with such slang that I couldn't understand what she was saying to me. I went in for a simple filling and they completely screwed it up. I tried to go back in to have them fix it and they told me I had to wait 6 weeks! I explained that I was experiencing pain and they didn't seem to care. I have since been to a different dentist...and he was dumbfounded by the quality of my filling. He said it was done with cheap material and was completed incorrectly. I'm hoping this didn't cause any permanent damage. Save yourself the pain and trouble and go somewhere else! read more

I haven't been back here in a few years, but I gotta say I love the improvements they've made to the place! The staff and dentists are very sweet and knowledgeable. Everything is clean and orderly and they are very through in their exams. I have a few move visits to go, but they've made the ones so far pretty pleasant. read more

Every time I go into farrell dental they are friendly, they always greet us. My whole family goes there. The wait time is usually short. I always recommend this place to people. read more

I came in for a filling and was nervous about getting the shot as I hate shots and get anxious about getting them. The dental assistant, Colleen, was so helpful and incredibly supportive! She held my hand and was over all very kind and personable. The dentist is great as well! The entire staff is very kind and helpful, they keep me well informed on what is going on and what will be done at the appointment. Easily the best dental office I've been to and I've been to MANY read more

I have been to the office three times. On my second visit, my children (4 and 7) and I had our cleanings. My son is petrified of the dentist still, but I was allowed to stay right beside him and hold his hand. My daughter was also told that she needed to have two cavities filled, in addition to the tooth the orthodontist requested to be pulled. At the second visit I was given a detailed outline of the costs, I was shown what my insurance would cover and what my copay would be. Last weekend, we went in for my daughter's visit. The staff was very attentive to her as she was a bit nervous. She let Dr. Rashid know when she was feeling more than just pressure. Everytime my baby girl asked, the staff paused and tended to her. She was in a bit of pain during the process, but immediately after she was perfect. Dr. Rashid and her hygienist are amazing. I am thrilled with the way they care for my children. I also appreciate the transparency in billing. I knew one month ago what my cost would be for this visit - and the cost was the same to the penny. I will continue to recommend Farrell Dental to anyone who needs great dental care! read more

This practice seemed to have been getting better last year, but has gone downhill again. The front desk does not seem to answer the phone and the voicemail is usually full. They screw up the insurance pretty much every time we are there. The dentists are ok, but they change every time we go. The assistants are ok, but having a different dentist all the time is unsettling. I think it's time to look for a new practice. read more

I would recommend staying far away from this office!! My initial experience was pleasant. They were able to get my son in right away for a toothache, they quickly diagnosed the concern, gave us antibiotics and we scheduled a cleaning and exam. We had the cleaning and exam, scheduled another appointment to have his cavities filled, and they also referred us to an orthodontist. We went to the orthodontist and they couldn't put one of the top brackets, or the top wire, on because there was a large cavity on one of his front teeth. This was MAYBE 2 weeks after having all of his fillings done. I called this office back and asked if all of my son's treatment was completed, they said yes. I told the person on the phone what happened and he said, I can get you scheduled to get that taken care of. WHY WASN'T IT FOUND DURING THEIR "EXAM"?!! I ended up using the general dentist where the ortho dr is. I'm actually here now and they found 5 more cavities!!! I used to be a dental assistant, so I know a little bit about this field. The 5 others are between my son's teeth and should have been found on the full mouth set of X-rays this office took! I won't be taking any of my son's back and don't recommend you do either. read more

To begin this office doesn't ask you for a photo ID or any proof of documentation when bringing in a child which is very uncommon. I was complementing walking out because first thing I noticed was how filthy the office looked the chairs were disgusting some had human hair, dog hair and one was covered in Cheeto dust or some type of food the floor looks unswept and not to mention the corners of the floor have spider webs and dead bugs. When it was my child's turn to go I asked if I was able to go back with her the assistant said "after the X-rays I will come get you " that never happened to my surprise here comes my child out after a maybe 15 min cleaning to tell me she has cavities. The dentist I believe since not once did she introduce herself tells me she has multiple cavities and I asked to see her X-rays as I was in disbelief since she just got braces she had the all clear of no cavities. I have 11 years of experience in the dental field both front and back so I will definitely be getting a second opinion. Honestly the only reason I decided to come here was because it was convenient and the reviews I read but now I'm sure these reviews are from employees, employees friends and family because it is nothing like they claim. read more

This place told me it was against the law to give me a regular cleaning, that I needed a deep cleaning for 1100 dollars, it may be against your policy, but I'm pretty sure it is not unlawful, terrible , every time I go it's a different dentist read more

I have been coming to Farrell Dental a few times now with Dr. Rashid and she and her staff have done an excellent job on my teeth and gums. They are fast, friendly and efficient. It's also very conveniently located and covered under my dental insurance. I definitely recommend people using this dental care company. read more

Horrible experience. To start off. My appointment was at 11:00. Shows up on time. Never in my life had to wait an hour for them to fill my cavities. Freaking ridiculous. Great staff but way too long for filling. Oops read more

The staff here is really great and they seem to care a lot for each patient. I would reccomend going to the them if you live in the Lockport/ homer area. read more

For anybody serious about their dental health, I say 'beware' of Farrell Dental. I set up an emergency appointment there for a broken crown in my upper jaw where a bad infection had previously started at the same tooth that swelled up half my face and nearly closed my eye on that side (this can be life threatening, being so close to the brain). This earlier infection took four different antibiotics to control and a new infection was already setting in at the same place. The place is a real hole in the wall. On one side of 159th St. is a good sized office complex. Farrell Dental wasn't there. It was wedged into a 20 foot wide storefront between a couple of fly by night businesses on the other side of 159th, so it took me a good ten minutes to find in the first place. When I got there an unfriendly receptionist said I was one or two minutes past their deadline and refused to let me talk to a dentist about my emergency or see anybody even after I described my situation to her so I walked right out of there. I went to another place (Valley View Dental) and got an emergency checkup within two hours without even an appointment. This points out how more difficult and unsatisfactory being a patient at Farrell Dental is likely to be than in other dental facilities, unless you actually enjoy being bullied by part timers. And if there is a real health threat, don't expect any sympathy or understanding. I certainly didn't get any there. The place is small and it looks like there's no responsible personnel - their listed dentists appear only there to fill in gaps in their primary practices, so, except for low risk checkups or teeth cleaning and because of their obvious uncaring attitude, it'd be smart to go elsewhere. read more

I have been going to Farrell Dental for years now. Dr. Rashid is a very kind dentist, but unfortunately her work is poor. I've had a few root canals and fillings done by her, all of which other dentists have said were done poorly. This resulted in an infection requiring oral surgery, because they had my crown sitting in their office for over a year and never put it in. Also I am currently experiencing severe pain because of a filling, and they can't seem to get me into the office to get it fixed as they canceled my appointment over the weekend the morning of. The staff is constantly changing, and many of them aren't all that nice. Unorganized, and unsympathetic. I called the other day just to get put on hold for 10 minutes before getting transferred to an automated message. After my issue with the crown being lost for over a year, Dr. Rashid said they recently got a new office manager and that things like that would improve, but I definitely haven't seen any improvement. In summary, Farrell Dental is probably a great place to go if all you need is a cleaning, and I would even trust Dr. Rashid to pull teeth because she will do everything she can to keep you from being in pain while you're there. But, if you need anything more, find somewhere else. read more

Highly unprofessional office staff completely lacking in basic phone skills and customer interaction skills. Dentists change revolving door style and the office/website cannot provide any background information on they dentists they employ. read more

Don't even think about this place if you actually have a problem with your teeth. I was a client and had work done and regular cleanings here for 2 years, but when I had a bad toothache, and infection TOO BAD. I asked if I could stop in just to see someone to get some antibiotics and relief before having it fixed they said all they would do is give me an appointment 10 days later at 11:00 am. Seriously? I understand you have appointment for regular cleanings and such, but if you are in pain go fly a kite? You just LOST ME AND MY FAMILY OF 5, and anyone I know will never get a recommendation to your clinic. It's too bad because I actually liked the dentists, but the office is a joke! read more

I had a wonderful experience here. One week ago i had my teeth cleaned(with a cavitron which is fast,painless and works very well). Dr Benjal did the cleaning and also had to remove my upper right rear wisdom tooth. It did not want to come out. Dr B was patient and i would have preferred we moved a little faster but she was concerned about cracking the tooth which would have made it necessary for me to see an oral surgeon. She did get it out and i only took two ibuprofen tablets and i was fine after the Novocaine wore off. My last rear tooth was sensitive so i was back there today and saw Dr. Rashid. I am healing well and she explained to me that the sensitivity could last another week which is the norm. She was as kind and attentive as Dr. Benjal. However, i do not want to forget the office staff. Evelyn assisted on both of my visits. She is very kind with a sparkling personality. Jeanette is another person who helps in the office. She has a wonderful sense of humor, is prompt and pays excellent attention to details. I have had other experiences with dentists in the past that were nothing like this experience at all. Those other places should run their practice like they do here. Both the doctors here are excellent in my opinion. The office staff is just as good. That is really unusual. I am actually looking forward to seeing them again in six months for my next cleaning. I did see the other reviews on here and my experience is very different. In the other reviews they did speak about the decor of the office. It is clean and very conservative looking. Looks like the other dental offices i have been in. Could it be a little brighter? Sure but my rating is not on how this place looks. It is based on how well i was treated by all the staff and ultimately the service they provided to me. I highly recommend this dental facility. I believe you will be very hard pressed to find one that is better. read more