I came in about a cracked tooth that needed to be extracted, the two ladies that were taking care…read moreif it were very nice, unfortunately the tooth had a infection that wouldnt allow it to be numbed so I had to wait a week while I took antibiotics to clear it, the tooth had been drilled and opened, nerve exposed, you can imagine the amount of pain I been in for 7 days, I went in on a Tuesday to see if I could reschedule for Thursday instead of wednesday, they couldnt even find the appointment for Wednesday so the guy at the front desk made it for Thursday he asked me do I need a reminder card and I said no, I went in on Thursday and the lady at the front desk looked at me funny like what I was doing here, and asked if I had a appointment, I said yes, gave her my name and she said she didnt see a appointment for me. I explained the sittuation and what was supposed to be done and she hands me a bill saying I had to pay 500 up front which is fine but I already notified them I would be able to pay it on the next payday, she just said sorry we cant do anything for you until we get that down payment, mind you im telling her that they are just supposed to finish the work they started last week and that I've been walking around for 7 days with a drilled open tooth and exposed nerve , and she just says sorry they couldnt help me . That was totally unprofessional of them. It would be one thing if I never got the procedure started and they said that but no... wont be going back to this place

Don't ask Dr Pal any questions…read more Don't ask Dr Pal any questions, or ask him to be more gentle with your children!

I'm a handicap senior citizen in a wheelchair. I was there for a dentist appt. I was going to the…read moreback but the receptionist told me to wait in the front. She soon told me that she had never done this before but my shaking was so bad, I'm about to make her vomit in her mouth and she had to put ne out of her sight because she couldn't take me anymore, she spoke do loud that everyone could hear. When Dr Spenser Jr seen me I felt he was trying to get me out as soon as possible. I'm on handicap transportation, when he finished he opened the door for me to leave. I had to wait outside for a while for my transportation to come. I do have a nervous condition where I do shake but she could have been a little polite. I heard her telling them that she just can't take it no more, I just didn't know it was me. Dr Spenser just listened but he never told her to be nicer. Everyone i told told me to put in this complaint.

I always know I'm in good hands. Been coming here since I was in grade school. Dr. Spencer does the…read morework necessary and doesn't create false issues to make money. They're honest and caring. I love talking to Laura the receptionist when I come in.

Thank you, Selena, for an outstanding cleaning today! Your attention to detail and thoroughness are…read moremost appreciated!! I do believe the quality of the maintenance of our gums and teeth are of the utmost importance and consider you a gem in your profession in delivering that to me and your other patients! Plus, enjoying a good conversation adds to the very pleasant experience whenever I come in for a visit. I hope you never leave! The whole team is outstanding!!

I was in the middle of a bad experience with a dentist and Dr. Shuaipaj was excellent in…read morerecognizing what it took to finish an implant and placing crowns. The staff is very nice and the wait time in appointments is literally a couple of minutes and their pricing is more than fair. I am glad I found Dentique!

Before I begin- I gave this office and Dentist every opportunity to connect and resolve the…read moreconcerns via telephone and/or meeting. The requests fell on deaf ears so here we go... I have a 12yr background in dentistry (patient's daughter), so I know the proper standards of care. My mother was a patient here of record for about 3+ years after she retired and was left with small options for affordable dental insurance. Dentists should not dictate the care patients are receiving judging by their dental insurance whether PPO, HMO, Medicare. They should be treated fairly. This office DOES NOT offer proper standard of care- so please be very cautious coming here- especially older patients or those with state aid/Medicare/Medicaid. My mother has always suffered from gingivitis and periodontal disease like most people in the USA. This office has been having the dentist see patients for dental cleanings because they refuse to employ a proper Dental Hygienist to help with these preventative procedures. (don't tell me there are no staff and that there is a shortage from COVID still, you can find a great Hygienist if you pay them fairly and treat them right- be ready to shell out $45-50 per hour, they are worth it) To make a short story long- A dentist does not go to dental school to provide cleanings and these sorts of preventative procedures- they went to school to learn how to 'drill and fill' and to produce, well at least this dentist here at Valley Dental Care did. Dentist make MAYBE a few $100 if that for these types of preventative visits so what this office does is they double/triple side book patients in for cleanings while the Dentist is seeing other patients for PRODUCTIVE visits- like fillings and crowns etc (that actually bring in $$) Never ONCE in my entire dental career have I ever heard of a patient, who has crowns, partials, AND an implant to not have their gums charted at least 1x per year OR have a 3-month perio-maintenance cleaning to last less than the standard 50-60mins. Not until I dropped my mom off for her 3-month dental cleaning appointment (which she was 3months delayed for due to knee replacement- So I knew this appointment would be at LEAST an HOUR) but she returned to my car just after 10 short mins. I asked her what they did, and she stated the Dentist came in and looked in her mouth and took the gritty paste (prophy paste) and used a dental hygiene cup attachment, cleaned her teeth and sent her on her way. I was APPAULLED. I called the office later that day to inquire of the procedure she had, and the front desk person was confused and put me on hold to speak with I am assuming an assistant to confirm the visit. I complained then and requested she offer my mother another perio-maint appointment since I know the following was not completed: my mother did NOT have her teeth scaled properly; she did not have her gums charted (where they call out #s 2,3,4,5 etc), no probing- this was completely negligent on the Dentist's part. By not completing the cleaning as required- you are putting my mother at risk of further progression of the disease. I mean, I get it- as a struggling Dentist--who wouldn't put their patients at further risk of root resorption and bone loss because HEY! more $$ in the dentist's pocket when he/she tells you that now it's time for a crown or maybe even an implant or worse- lets extract all teeth and pop in dentures! If this is how you expect to grow a practice or stay in business with an active dental license you are greatly underestimating your future and are on the edge of lawsuits. This office does not advocate for their patient's oral health, especially the elderly. The will also take you for everything you are worth- they will take x-rays regularly 1x per year or more and then blame insurance that you have a frequency limitation and that your insurance is a contract between you and them and NOT the office so the $200+ dollars in unnecessary x-rays/radiographs they took TOO EARLY are now patient balance because they would rather charge the patient than go the extra mile and know the frequency of coverage and wait a week or reschedule an appointment to when it would have been covered. This review is in no way a threat, it's a promise that you will have a report to the Licensing Board about your malpractice. Current and future patients BEWARE- RUN- SAVE YOUR $$ and the teeth you still have and go somewhere else before you become a victim of negligence, elder abuse, or worse!

Friendly caring staff. Excellent dentist. I went to Valley dental because my insurance was up at…read moreanother place. We used to go to and the transition time between the old Dentist and Dentist was in transition , however I had a crown that came off. I received excellent care and it was re- sealed back on and I was given a recommendation for an oral surgeon. I have always hated going to the dentist and I am fearful so we chose the right Dentist one we chose Valley dental care. I would highly recommend.

I've been going here for over ten years. My Kids also go here too. Dr. Doug and his staff are…read morefriendly and professional. They have convenient office hours, and have seen me off hours when I had an emergency. The office is clean with plenty of parking. They make going to the dentist painless.

The front desk staff are polite, knowledgeable, and great at scheduling appointments quick and when…read moreit works with your schedule. i came in a few days after calling in, as they have evening hours. The office is clean and a has a positive culture. All staff were very kind and helpful. I didn't know what to expect my first time (yesterday) coming in (I had a broken tooth), but Dr. Shindollar and his staff went to town right away and within an hour and fifteen minutes I was set. I would (and will) recommend anyone who lives within driving distance to go to Caton Crossing Dental Care if they are looking for a new dentist. I will be encouraging my family to come in as well.

Let me start by saying Dr Tammy Giannetta, is a great dentist and care was great…read more What I am not impressed with is her hatred for silver fillings that us Gen X people have. I never went in there and asked to have them removed, and every time I would come in she would find a new cavity (very hard to believe now looking back) so then out of pocket was running between $150-300 each time, the bigger problem is one of the new composite fillings that replaced a silver filling is now a larger issue for me and will cost me well over $1200 to fix the damage she cause from the removal of the silver filling and leaving a hole in the tooth. My new dentist reviewed my whole file and X-rays and found nothing that could have been a reason to remove the silver filling. Thank god I do not need a root canal but only a crown, and this is coming from someone who has been to a dentist every 6 months since I was 3 years old. My new dentist is also friends with my previous dentist (who retired hence Dr G visit) I must have looked like a patient with $$$ signs above my head but trusting Dr G that she was knowledgeable and now to only find out some tooth damage is a bigger price to pay.

Very nice I don't look for personalities, I look for PT outcomes, and they were very goodread more

Went there today December 30, 2022 …read more Beautiful facility, State of the Art Equipment, Capable and Compassionate Dentist (Dr Bice) and Staff. Was there for 2 hours for an extraction and some temporary crowns, and appreciated having it all done at one time. ! Thanks !! And then I had some Great Chicken Noodle Soup that evening !! Highly Recommended for The Best Dental Care !!

Dr Brandon Bice I would feel safe to be my bodyguard I don't have issues with him I just got done…read morewith my lower implants the staff is really friendly and Dr Dave is really good also both dentists have really good chair side manners and they are really good at what they do I would recommend them to anyone .When Dr Bice numbed my gums I did not feel the Novacaine needle in my gum and they are both straight forward shooters .

This guy needs to get out of town. He yanked my mouth to work on it. Didn't feel how hurt I was…read moreuntil the numbing faded. It hurt for long time. I should have gotten an xray from my primary doctor.

Switched to Artistic Dentistry a few years ago because my dental hygentist, Angie, was hired there…read more I'm so happy I did! Dr Akroush is so talented and I consider him more of an oral surgeon who can fill cavities. He's helped me so much to ensure my teeth are healthy and his staff are all kind, knowledgeable, and thorough. Modern, clean office and use the newest technology.