I've been working with Trae Butler at Brickner's of Wausau while considering a used Nissan Titan…read moreXD, and I wanted to take a moment to recognize the level of service I've received. Trae has been extremely helpful, responsive, and diligent throughout the process. He took the time to answer my questions, provide additional photos and information about the truck, and help me understand the vehicle and the purchase process as an out-of-state buyer. I especially appreciated his willingness to go the extra mile and provide the information I needed without any pressure. I haven't made a purchase at this time, as I have some other things I need to take care of first, but I wanted to acknowledge Trae's efforts. He has been excellent to work with, and I hope we have an opportunity to do business together in the future.

My husband was searching for a very specific truck online and found one at Brickner's. We had a…read moregreat experience with Kelly, Trae, and Nick. Our trade-in was done efficiently, and we are happy with our new truck!

Sold a vehicle with a junk transmission, went out 30,000 miles later. Never filled it when their…read moremechanics serviced it . Fluid was completely empty. Thanks for the warranty though. Salesmen: Can't call yourself a salesmen if youre selling women with children, or without, shit cars, knowingly. That's called a piece of shit. Recommendation: show me the Carfax, don't forget it lol

I worked with Nancy and she was efficient and easy to contact, had a good working knowledge of the…read moreprocess. The vehicle I purchased had a check light pop on 5 miles off the lot and the Bluetooth had an issue shortly after that. The people in the service center were helpful and got my 'small' issues fixed directly at the Kia dealer. They were extremely helpful and gave me a sweet loaner vehicle! Obviously I didn't love having these few glitches and I was clearly upset at the time, but the method they handled it in was solid customer service and support. I'd love to give a 5 but let's be honest, who could be 5 star happy having to go to service center twice the same day after driving it off the lot? A SOLID 4!

After doing much research on reliable vehicles, and pretty much knowing exactly what my needs/wants…read morewere, I was browsing on the website and inquired about availability. I was promptly contacted by Yee Lor from Kocourek Chevrolet. First of all, I prefer to communicate via email due to work availability, and he fully respected that instead of calling. I appreciate that sooo much!!! I told him what I wanted and he sent me a suggestion. When I went to test drive, he was out with a different customer, but everyone else in the facility was more than happy to help until he got back. I had my 84 YO mother along with me (gotta make sure she can get in/out of my vehicle!) and they were so patient and accommodating for her! I ended up getting a 2020 Traverse and I absolutely love it! When I went to pick it up, they went through all the features/bells/whistles with me so I knew how things worked. Of course I had a long list of questions with me but they answered every single one. In addition, there were two (fairly minor but annoying) cosmetic issues with it and Yee spoke to his manager and got approval to have them fixed. Excellent service! I particularly appreciate that they didn't try to upsell me into something else. They respected my choices! VERY nice group of people over there! Definitely would go back again!

I had a good experience with repairs to my Impala. Ben the advisor and the mechanics helped me out…read moreand were fair about cost.

One of the best places I have ever done business. Andrew sold me a great 93 vette for a good price…read more I am so proud of the deal and service I got from the entire team at this family owned business. The vehicle and service I received surpassed all expectations. I have owned the car 6 months and would recommend car connection to anyone. Cant go wrong guaranteed.

Terrible.Subsequent vehicle purchase,had to return to service headlight issue.We reside far outside…read morethis location,vehicle had 4000 miles on it,and still they wouldnt honor their so- called oil change bonus until it was 5k in miles. They didnt reassemble front fascia properly after fixing lights,and broke the composite fasters and left it looking irregular. Not even 13,000 miles later, and engine is toasted..all timing chains broken,all in a little over a year. This dealer's vehicles are mostly dealer auctioned vehicles,and the modern vehicles engines are nothing less than planned obsolescenced garbage.All engines are interference engines,no matter the brand.New or Used,they dont warrant the prices they are getting for disposables. I Contacted them via email,since they claim they buy vehicles,suggesting they could buy it back.No reply.No suprise. Crapshoot dealer,period.Three stooges service.

Bob did a great job getting me a vehicle. Would go there again . Great place to find whatever…read morevehicle you need.

had a great experience with the salesman, Ashley thank you so much for helping me. Find my new…read moreride. Give you a 10 star for that.

I recently financed my second vehicle through Toyota of Wausau. I intend on staying loyal to them…read moredespite the fact that I live nearly three hours south of their location. This is due to the fact that I'm able to depend on them for their honesty, straightforwardness, and I get a quality, dependable vehicle out of the deal. This time around, I had the pleasure of dealing with Michael Steringer, a sales consultant, and Rich in the finance department. Both gentleman provided me with excellent customer service and were more than willing to hear my concerns and questions. Mike, in particular, was excellent to deal with; he made darn sure my vehicle was in tip top shape from the get go and got me hooked up with an excellent Ramen place in Madison to boot. Another solid transaction with Toyota of Wausau and there employees. Highly recommended, even if you're just looking.

Sales department when I bought my car in 2016 were very good. I bought a 10 year warranty. Now is…read morewhere the troubles begin. 9 years into the warranty I have been having TPS sensor (Tire Pressure Sensor) indicator on. Took it in late 2024 to have it serviced. 10 miles from the dealership the sensor comes back on. Set up another time in December 2024 to have it looked at again and half way home the sensor went out again. Fast forward to December 2025, took it in again before the warranty expires and half way home again the sensor went off. I drive 100 miles on way to have it serviced. I told them to replace all 4 tires sensors because I didn't want to drive back again. One goes, they all begin to go. They only replaced the right side of the car. Is this really worth my effort one more time??!!

I don't understand what everyone's on about…read more.. I went there fully understanding what was involved. I got a nice salesman named Tyler even though I kept calling him Travis. Of course he was giving me the full-court press but that what he's there for. I found what I was looking for. An economical 4 banger with alot of ground clearance. If I had found something and bought it from a private party and it went katy-wampus I'm back to square one. If this thing goes off it goes back to Travis and he'll straighten it out. My only criticism is I think they all should wear shiny sharkskin leisure suits in various colors.

My salesman checked in with me the very next day. Tyler Schewe…read more He wanted to see how I liked the car and if I had any questions.

Absolutely Outstanding !! From the moment we pull into…read moreKocourek for maintenance or repair, the service advisors and mechanics are wonderfully personable, attentive listeners, knowledgeable problem-solvers who expertly attend to and/or diagnosis the service(s) needed to maintenance/repair for our 2015 Q7. It still runs and looks great!! We always comment on the detailed explanations and answers that are always provided before and after job completion by the courteous (and patient) service advisors at Kocourek. We give Kocourek Five Stars !!!

Great experience with the purchase until it comes to following through on promises. When…read morepurchasing used vehicle, make sure all lights are working, and check everything before leaving lot--zero customer service on returning phone calls after the purchase. When the "Safety Check list" looks like it's just a formality and there is basically a line down the entire page, pay attention! (Make sure all promises "fixes" are in writing on offer to purchase)

Just can't believe how people who are not even customers are allowed to review a company...(My…read morefriends, I saw this on FB, I heard this story at a bar, ETC). People need to be held accountable for their words and their actions when they slander in this way. I am so glad I did my research and talked with the owner about the "ICE TRUCK" story. This isn't even the towing center page...They have treated my family and I very reasonable and go above and beyond to help when they can with AUTO REPAIRS.

From the owner: Lightning Auto Care Center has been providing quality service to the Schofield, WI area since 1991…read more We want to be your go-to shop for all your auto needs, so we work hard to earn your trust; your satisfaction is our priority. We're not interested in making a quick buck, we're committed to building long-lasting relationships. Let us help you extend the life of your vehicle with quality maintenance services such as oil changes, brake repairs, and tune-ups. Our technicians have the skills to deliver repairs you can depend on including computer diagnostics, custom exhaust work, fleet services, and more. Not only do we provide repairs and maintenance, but we also offer 24-hour towing, interest-free financing, and used car sales. Call us today!