I've been working with Trae Butler at Brickner's of Wausau while considering a used Nissan Titan…read moreXD, and I wanted to take a moment to recognize the level of service I've received. Trae has been extremely helpful, responsive, and diligent throughout the process. He took the time to answer my questions, provide additional photos and information about the truck, and help me understand the vehicle and the purchase process as an out-of-state buyer. I especially appreciated his willingness to go the extra mile and provide the information I needed without any pressure. I haven't made a purchase at this time, as I have some other things I need to take care of first, but I wanted to acknowledge Trae's efforts. He has been excellent to work with, and I hope we have an opportunity to do business together in the future.

My husband was searching for a very specific truck online and found one at Brickner's. We had a…read moregreat experience with Kelly, Trae, and Nick. Our trade-in was done efficiently, and we are happy with our new truck!

Over the last 18 years I have bought 6 vehicles from Cheyka Motors - The oldest is a 2000 CVPI…read more(P-71) that still drives lots of rough dirt roads in the mountain boonies of Northern CA - Cheyka IS THE BEST ! Fair and honest they have been in business about 37 years - Nobody has better contacts and knows more about used LE vehicles than Cheyka Motors - Their experience and eye for quality shows and makes the difference - They simply don't trade in whipped LE vehicles from big urban LE agencies that are forced to pound them around the clock - This difference is everything - As with most things you get what you pay for - You will get an honest objective opinion from Cheyka - They have a range of prices and because of their discerning eye and decades of experience you will get great value - Several of my vehicles I asked them to find and waited and they delivered ! If Lee Cheyka (or anyone else there) gives you their opinion in my experience that is how things are - They are great to work with, and real good people - Just as I would not consider buying a used LE vehicle off some Internet "List" I will continue to give my business to Cheyka Motors because they continue to earn it - MJ from WA State

Crooked lying thieves. Took them to court over a piece of junk they sold. On the phone, they just…read morewanted me to be happy, so if that meant taking the car back, they would do. A few days later, they changed their mind. Obviously they had time to get a story together. They lied about our phone conversation, they lied about the condition of the car. Both converters were shot. They gloss the engine up to look pretty, but in doing so, they put the engine glaze all over the serpintine belt RUINING it. Avoid this overpriced mess of a lot. There's better lots out there. DON'T let these crooks into your pocket. Lee and Lenny, you should both be ashamed of yourselves. You're both crooks!

After doing much research on reliable vehicles, and pretty much knowing exactly what my needs/wants…read morewere, I was browsing on the website and inquired about availability. I was promptly contacted by Yee Lor from Kocourek Chevrolet. First of all, I prefer to communicate via email due to work availability, and he fully respected that instead of calling. I appreciate that sooo much!!! I told him what I wanted and he sent me a suggestion. When I went to test drive, he was out with a different customer, but everyone else in the facility was more than happy to help until he got back. I had my 84 YO mother along with me (gotta make sure she can get in/out of my vehicle!) and they were so patient and accommodating for her! I ended up getting a 2020 Traverse and I absolutely love it! When I went to pick it up, they went through all the features/bells/whistles with me so I knew how things worked. Of course I had a long list of questions with me but they answered every single one. In addition, there were two (fairly minor but annoying) cosmetic issues with it and Yee spoke to his manager and got approval to have them fixed. Excellent service! I particularly appreciate that they didn't try to upsell me into something else. They respected my choices! VERY nice group of people over there! Definitely would go back again!

I had a good experience with repairs to my Impala. Ben the advisor and the mechanics helped me out…read moreand were fair about cost.

Never again will I buy a vehicle here. I purchased a Toyota RAV4. An hour after purchase I realized…read morethe passenger side door lock only worked manually. Neither the remote nor the button on the door worked. No big deal. I contacted the dealer immediately and they scheduled a visit to look at it a week later. After looking at it, they said it would be $400 to replace the actuator. Mind you, the car came with a 90 day warranty. When I purchased the car it needed tires, they were technically legal at 5/32. So I put some brand new Goodyear tires on it yesterday, had it aligned and replaced all four tpms sensors. $1600. So they said, "Legally, we repair it OR we buy it back. We choose to buy it back." Of course, without reimbursing the $1600 for the work I had done. I've only had the car a week. Be forewarned. They don't care about taking care of their customers, only that you give them your money. No respect. No honor. No courtesy. Never again.

Horrible people.stay away at all costs. Told me and my daughter she could buy this truck and…read moreit was going to be for her birthday, they sent me pictures of it and everything.And then never got back in touch with me.So finally I called and they said oh, we're not gonna sell that truck.It has to go back to the auction place. Cause there's something wrong with it , and we're not fixing it. Which is all great and wonderful, but they couldn't even take 2 minutes out of their lives and call me and tell me and took my daughter's birthday is tomorrow now.She's getting no truck and I've already bought.Seat covers floor maths, steering wheel.I've already bought all this stuff for this truck and they couldn't take two minutes and call me. Horrible horrible horrible people.

Bob did a great job getting me a vehicle. Would go there again . Great place to find whatever…read morevehicle you need.

had a great experience with the salesman, Ashley thank you so much for helping me. Find my new…read moreride. Give you a 10 star for that.

Sales department when I bought my car in 2016 were very good. I bought a 10 year warranty. Now is…read morewhere the troubles begin. 9 years into the warranty I have been having TPS sensor (Tire Pressure Sensor) indicator on. Took it in late 2024 to have it serviced. 10 miles from the dealership the sensor comes back on. Set up another time in December 2024 to have it looked at again and half way home the sensor went out again. Fast forward to December 2025, took it in again before the warranty expires and half way home again the sensor went off. I drive 100 miles on way to have it serviced. I told them to replace all 4 tires sensors because I didn't want to drive back again. One goes, they all begin to go. They only replaced the right side of the car. Is this really worth my effort one more time??!!

Very very poor communication!!…read more I made an appointment for my car to see what was wrong with my rear window because the defogger wasn't working. I received one phone call from them the entire encounter. The only time they called me was to see if I wanted it fixed, and only told me the price of the repair kit, which was like $60 (which I'm fine with). with that information, I told them to go ahead and fix it. When I go to pick up my car, my bill comes out to $350! I was just shocked. they could've communicated with me what the total cost would've been before anything because I would've just bought the kit myself and fixed it myself if that was the case. Not to mention, I had to make all the calls to see where in the process they were with my car. First evening I called, the tech told me it would be done by the time they close. I get there after work to pick up my car, and the tech that was still there told me my car wasn't done yet, so I have to come back tomorrow for it. I leave for the night, next day I don't hear a single call or anything from them and so I called early afternoon to ask if my car was done and they said yes. The night I went home, I looked at their work and it was ridiculous, only 6 small lines in the rear windshield that they had to touch up (And did a half ass job on). I will never use this dealer again for any of my services. I just paid and didn't complain because I wanted to leave that place asap.

My salesman checked in with me the very next day. Tyler Schewe…read more He wanted to see how I liked the car and if I had any questions.

Way overpriced cars Mazda cz9 for instance is 30 or 32,000 brand new and they're trying to sell one…read morewith 50,000 miles on it for the same price as new, dents,scratches and overall bad looking vehicles. But don't worry they'll discount this and discount that and they'll even take 5,000 off the sticker price so you'll feel like you're getting the deal of a lifetime, I'm glad I did my homework while sitting in that junk lot ,even though I had the money there's no way I was going to overpay for a over priced high mileage vehicle, your business tactics are sketchy and you prey on ppl who think their getting a good deal when in reality you're giving them the shaft.

Great experience with the purchase until it comes to following through on promises. When…read morepurchasing used vehicle, make sure all lights are working, and check everything before leaving lot--zero customer service on returning phone calls after the purchase. When the "Safety Check list" looks like it's just a formality and there is basically a line down the entire page, pay attention! (Make sure all promises "fixes" are in writing on offer to purchase)

Absolutely Outstanding !! From the moment we pull into…read moreKocourek for maintenance or repair, the service advisors and mechanics are wonderfully personable, attentive listeners, knowledgeable problem-solvers who expertly attend to and/or diagnosis the service(s) needed to maintenance/repair for our 2015 Q7. It still runs and looks great!! We always comment on the detailed explanations and answers that are always provided before and after job completion by the courteous (and patient) service advisors at Kocourek. We give Kocourek Five Stars !!!

Just can't believe how people who are not even customers are allowed to review a company...(My…read morefriends, I saw this on FB, I heard this story at a bar, ETC). People need to be held accountable for their words and their actions when they slander in this way. I am so glad I did my research and talked with the owner about the "ICE TRUCK" story. This isn't even the towing center page...They have treated my family and I very reasonable and go above and beyond to help when they can with AUTO REPAIRS.

From the owner: Lightning Auto Care Center has been providing quality service to the Schofield, WI area since 1991…read more We want to be your go-to shop for all your auto needs, so we work hard to earn your trust; your satisfaction is our priority. We're not interested in making a quick buck, we're committed to building long-lasting relationships. Let us help you extend the life of your vehicle with quality maintenance services such as oil changes, brake repairs, and tune-ups. Our technicians have the skills to deliver repairs you can depend on including computer diagnostics, custom exhaust work, fleet services, and more. Not only do we provide repairs and maintenance, but we also offer 24-hour towing, interest-free financing, and used car sales. Call us today!

I needed new license plate fasteners. I went to the Wausau Wi O' Reilly store where an employee…read morejust handed me some and said, here these should work. I get to my son' place and they didnt work out, they were too big. The employee was lazy and not at all interested in helping a senior. I'll never go there again, I don't recommend that store, they suck.

Normally i have good sevice here, but today not so good. I needed a part and two idiots working at…read morethe desk really dont know the meaning of good sevice. 1. you dont talk bad about other constomers while helping another. 2. Dont ask me about a tool that i dont need and stand there with your finger up you butt wasteing my time. I shouldent have to raise my voice to get your job done so i can be on my way, they need to be tought how to maulti task and less horse play. I have spent thousands at this store threw out the year and i just spent my last dollar there for good. I will not be back ever.