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Chevron

2.5 (48 reviews)
Open • Open 24 hours

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The employee who sold me a car wash knowing it was broken and then would not give me a refund

I paid about $85 in gas and bought a car wash at the pump for $20. The receipt did not print at the pump which I needed the code for the car wash drive thru. I walk to the front door and it was locked. Turns out the worker went on a bathroom break. She walks over unlocks the door, no greeting, no acknowledgment, no smile nada... okay fine whatever. She walks behind the counter. I walk up and ask for the receipt for the car wash. She prints and hands it to me. Still no single word spoken from her. I drive to the car wash and was behind another car. I can't tell if there's a car in the tunnel wash since where I was parked was a blind turn. I waited for a couple of minutes then another car pulls up behind us. At this point it's been about 5-7 mins and no one is moving. We all realized that it not working. So we go in to get a refund. She would not give us a refund. I told her that she could have told us when we all walked in to get a receipt or at least put a sign up at the pump. I and the other two were scammed out of $20 each. She would give me her name and told me to contact the car wash company but wouldn't give me that info too. Best I could do was take a pic of her to document who I spoke to

Entrance to the car wash is blocked off.

Visited the Chevron car wash based on the posted hours of operation, only to find them closed much earlier than advertised. A bit of consistency and truthfulness would be appreciated. Will think twice before returning. The attendants inside rolled their eyes and said the car wash only 7am-8pm. Posted in the Chevron car wash hours beg to differ. Time wasted Update: Even arriving at supposed operational hours as verbally quoted, for example, 8:43 am, and 9:25 am being the most recent occurrences the wash is often nonoperational.

Fuel theft scam. County weights and measures notified. Watch out. Over charges for fuel not delivered.
David P.

I called county weights and measures to investigate fuel theft. Anyone who's gone here in the last few weeks should confirm that they haven't also been scammed. How does a 1/4 full 12gal tank consume 13.2 gallons? Answer: it doesn't unless they're scamming you.

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14 years ago

Decent prices with a clean bathroom, easy to get in and out parking lot and a great selection of snacks and drinks. Woo hoo!

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11 years ago

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13 years ago

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8 years ago

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13 years ago

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10 years ago

Average at best. Left somewhat dissatisfied after it didn't really get all the dirt off my dusty (not really dirty) car.

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13 years ago

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12 years ago

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Review Highlights - Chevron

“I always use chevron gas, and this is a nice big station with free air and water, the inside store has a lot of stuff, I haven't used the car wash.”

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Shell San Ramon - Accessible gas pumps

Shell San Ramon

2.9(36 reviews)
0.4 mi

I drive a Tesla so I come here only for the car wash, which is the best automatic wash that I have…read morefound in the Tri-valley to date. I don't like touchless washes. When done right and properly maintained, touch washes are the only way to get your car clean. This one (touchy-type) is nice because you pull in and stop and then the machines move around the car. It does a great job of washing and a good job of drying. There is a manual pre-wash if you like as well as towels for hand drying afterward if you want. But honestly, it does a good enough job for $10-12 that I don't do any of the manual stuff.

This new car wash at this Shell station doesn't assist you. When you are within the unit, no Stop…read moreor Drive-up sign shows up for the wash to begin. All other car washes display such signs. I moved through this car wash twice, each time the wash did not finish fully cleaning my car, and pushed my car out of the wash with soap still on it. Second time through I was given another code and same thing happened bc I was looking for the signs again which never appeared. There was no way to tell what to do when approaching the wash like as other car washes that say "stop, etc". I went back and explained the issue to the same cashier but I was told I had to pay again to use the car wash because she already gave me a free service. She addressed me angrily in the presence of other customers. I explained to her my car did not get washed and I had already paid for it the first time. She refused any further assistance. So I ended up paying twice to have my car washed because of an issue with their machine? I have been washing my car at this service center for years. But it now has a new owner and a new car wash and, they are not friendly or helpful!

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Shell San Ramon - Soapy carwash water

Soapy carwash water

Shell San Ramon - Organized and clean store

Organized and clean store

Shell San Ramon - Holy Cow!

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Holy Cow!

Chevron - servicestations - Updated October 2026

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