I've never been treated so poorly, and urge the community to support competing stations that value their customers.
5/11/24 at 11:03pm
I filled up my tank and purchased a $12 platinum car wash. Turns out the car wash was out of order. I go inside for a refund as I'm leaving town early the next day. The two employees tell me there's nothing they can do because the manager isn't there. They can't refund me, they can't give me $12 of products, or come up with any solution, but I just have to come back in the morning when the manager is here. The male, who keeps calling me "bro", guarantees there will be a manager there from 4am-2pm. The two employees are changing shifts, performing tasks, and they don't even do me the courtesy of looking me in the eye. The lady is especially rude. I ask if these are really the facts, that there's no creative solution to this problem. Very sarcastically she says "Yeah, we know you're angry, that's how it is".
5/12/24, 6:50am
I called the listed number but it doesn't work.
7:08am I'm at the store and ask the only employee if he's the manager. He says no and there won't be one there until tomorrow, says there's nothing he can do. He's getting angry with me by the way. I ask him for the store phone number, he says there is none. Their wash is still inoperable mind you. I'm fed up so I walked out. I'll be taking it up other channels since there's no way to even contact the gas station and I live out of state. read more
