I was a walk in , the staff so kind, staff at desk took me in, Lizette, did my color and style, very high end salon, prices so great not over the top, Lizette did a great color, I walked out better then I came in, I will return, I highly recommend this salon , excellent read more

Melissa is amazing. By that, I mean she helped a nervous, possibly OCD-inflicted guy feel comfortable and get a great hair (and beard) cut. Last Wednesday, I walked in for my first haircut in 3 months. I talked too much (I do that when I'm nervous) and she politely listened to it all and explained how she works. Which is completely different from the way the last person cut my hair for the last 18 years. And by some magnificent miracle, it worked. =) I'm very happy with my hair (and beard) cut and will be scheduling my second appointment soon. Thank you, Melissa (and Jared, for the therapeutic beer). I'm glad I moved here. read more

Great customer service and friendly ambiance. Lizette took care of me and she understood how I wanted my hair.

Melissa has been great working with my curly hair. She actually consults with me to figure out what will be the best cut. Having not a creative streak in me, she comes up with wonderful suggestions which always results in compliments from friends and coworkers. My color has never faded which I love because I have had terrible fading even at high fashion salons. read more

We went in on a Saturday and had melissa as a hair stylist. My boyfriend went in for a fade and got a awful fade. The lines are uneven and arent even blended! My tip for them is if you cant do something don't even attempt to do it! read more

Cheveux Salon - attempt at a fade - Hair Salons Near Me - Asheville, North Carolina

Can't get any better than Jared. He is hands down the curl whisperer. He's been doing my hair for years. I drive over an hour each way after moving to see him. read more

I recently moved here from Dallas and was so nervous to go to a new hair salon. I'm a natural blonde and during winter months I like to get partial highlights. I was booked with Melissa and she did a fantastic job matching my color! So happy I found her - you will be too! ~ Denise read more

I've been here several times and have only had one positive experience. This time I asked for a trim and told the stylist, Megan, that I wanted to preserve length. My hair was to my waist, and now it doesn't even go below my boobs. I'm devastated. You'd be better off going to Great Clips -- at least they listen to what you want there. I definitely won't be coming back to Cheveux. read more

First timer. I had Caitlin do my hair she was wonderful in listening to my needs for my hair. The results were fantastic and I left happy. read more

Cheveux Salon - after photo - Hair Salons Near Me - Asheville, North Carolina

Melissa has been cutting my hair here for four years. I don't have much, but she always packs me off with a smart, easy to style cut. And she's super sweet. It's one of the prettiest salons I've been to, flooded with natural light. Nice array of quality products and abundant parking. read more

I got an appointment for my mother to do a pixie hair cut and it was a total mess. She charged like 70 bucks + tip. Mother came the same way she left minus 70 in her bank account. read more

Oh goodness... where do I begin with this mess? I JUST WANT TO WARN ANY BRIDES-TO-BE, DO NOT GO HERE! I chose this salon to have my hair done for my wedding day as well as have my mother and mother-in-law's hair done based on the stellar reviews that I read. Well, after I was set up with an appointment and showed them what I wanted, I felt set and confident that they would have made me a priority as a bride. Come to find out, I was NOT a priority. They had lost my images for what I wanted done with my hair. Seriously. I work a full time job, working on moving to Asheville, and planning a wedding, and then all of the sudden they want me to go back and dig up images that they LOST. So not happy with that. On top of everything I had going on in my life at the moment, I had to do their job. The girl at the front desk made sure that the owner, Jared, called me to insure that this wouldn't happen again. They swore they would help make my day perfect. Well a few weeks before the wedding, I wanted to get a little trim up. The girl Kim was so nice and did a great job. However, some guy was sitting across from me in another salon chair, I told him how I was getting married, and what I wanted done for my hair. I said that the photo should be on file there. He said "perhaps you should send it again, a third time, to make sure that we got it." At this point I realized that it was Jared. He was sitting there antagonizing me about the whole thing while I was getting my hair trimmed. I just sat there and closed my eyes and tried to ignore him. I was livid!!! As we I was leaving and paying, Jared continued to antagonize me and was pretending to forget the date of my wedding and was laughing. My husband heard it, and rushed me out as he was angry too. I called a little later to let them know I wasn't happy. I never got an apology. Nothing. I canceled with them because of Jared. When I scheduled with someone else in downtown Asheville, I told them about my experience. They noted that have heard of Jared's reputation and his attitude. The new place welcomed me and treated me so well. All in all. DO NOT GO HERE IF YOU EXPECT TO BE TREATED AS A PRIORITY. read more

Came here for a blow out when I was visiting Asheville for a wedding! They did a great job and my hairdresser was very friendly!

Had a junior stylist for a blow out for my Engagement shoot. The stylist was sweet, said she had been doing hair for 5 years. However, she simply didn't know how to handle my hair. I asked for volume and came in with photos that she agreed she could accomplish. My hair was coming out really flat and greasy looking, she kept asking me if I liked it and I was being honest that it wasn't what I wanted and tried to help offer her ways to fix it. She got flustered and kindly ushered me out. I was ready to leave anyway. Had to go to Walmart to buy supplies since I was an out of towner to try to quickly fix it before my photo shoot. read more

Terrible services and the website did not give updated prices. They botched my hair. I asked Melissa, my stylist how much it would be for my services. I chose this salon by comparing prices on their website to other salons. Turns out their website says one thing, their stylist says another, and my receipt says a third. For reference, the website said my services would be $75. I was charged $130 and I'm not getting any of it refunded. If this isn't bad enough, they can't get me in until the end of the month to get my hair fixed. They were rude and not accommodating. I'm appalled by the utter disrespect and lack of hospitality displayed by the management of this unprofessional salon. I could not be more dissatisfied. read more

I recently got my hair done at this salon for the first time. I had a balayage in my hair already when I went into the salon, I was looking to lighten the balayage for summer. Everyone in the salon was nice, and they offered me beer/wine which was a nice touch. For a balayage and a cut, I was charged $190.00. My hair is extremely thin and short. I was surprised at the price, given what I had seen online I was expecting $125.00. When I got home and had a chance to really look at my hair, I noticed that it didn't look at all like a balayage , but more like a chunky foil highlight that is going to require a lot of upkeep. I previously chose the balayage because it doesn't require frequent upkeep. My hair looks extremely dated now. I called to speak with the salon owner and left a message for him to call me back. I never received a call back so I called again and left a message. It's now been almost 10 days with no call back. I have included a picture of my hair, clearly not a balayage. The second photo I posted wearing the fur vest is of my previous balayage that I loved! I didn't get what I wanted and paid a high end price. I won't be back, a simple call back is just good business. I wasn't looking for anything free, just what I paid for. read more

Cheveux Salon - Hair Salons Near Me - Asheville, North Carolina

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Love this place! Caitlyn Shope is my stylist and would highly recommend her! She is the first stylist that I have had that really listens to my wants and needs for my hair. I never have to worry about the cut being wrong or the color being off, she knows me and my hair very well! Do yourself a favor and book an appointment, be sure to ask for Caitlyn (especially if you like blonde!). read more

Jeremy is awesome. Been coming here for 6 months. I highly recommend going here for cut and color.

A great experience! Receptionist was so friendly and welcoming. No airs or aloofness, just smiling faces. I booked an appointment with Yulliya. She was kind, listened attentively and gave her input when I asked her professional opinion. I showed her a couple of pictures of what I was thinking of getting and she adapted it to what was best for me. The result was a haircut that I love! I highly recommend her. She has a calm and kind demeanor. No drama was felt , just a beautiful salon with a professional environment. No products were pushed either. If you're looking for a new place for a new do, don't hesitate to come here. read more

I've been seeing Jared for over a year. I wouldn't let anyone else style, color or cut my hair. He is Amazing. I go frequently and he always does an awesome job whether it's my first visit in awhile or I was just there a week ago. His shop is also clean, comfortable and full of amazing talented stylists. Jeremy cut my daughter's wavy awkward growing out stage hair into a style we loved as she continues to grow it out. He taught her where to part her hair to flatter her face. He is extremely talented and she said she found her new hair guy. We love the cut. Either of these men would be great for your next hair cut! read more

Called me less than a day in advance to cancel a highlights appointment (I had booked over a month in advance) and didn't offer a new time or appointment, just a cheeky, insincere apology. I wouldn't book here if you're looking for reliable stylists as I had arranged childcare and family photos around this appointment. Shame on you! read more

I made an appointment for 3:30 to get a full balayage (which is a 3 hour long process) and I called at 3:30 to say I was running behind. I was told that he would take me if I was 15 minutes late but they could not make any guarantees I would be seen if I was any later. I check in at 3:47 (2 mins past) and I get told I can't be seen because he has other clients... I understand the importance of keeping other client's appointments on time but it's unprofessional when the stylist doesn't even come out to try to reschedule or suggest cutting some time off by not blow drying and styling (it would have been a 17 min difference...). Every other salon I've been to in my life would fit something in if you're less than 20 minutes late, like I said, even if it meant skipping a blow dry or someone else blow drying. Or at the very least get to speak to the stylist. read more

If I could rate this Salon a negative 5 star I would. I came to Chaveaux with hair in good condition but a cut I wanted to grow out. I typically drive out of town for salon treatments but was impressed with Jeremy's bio given he had been an educator in Atlanta. After three treatments which ended up making my hair brittle and literally falling out of my head, I went back requesting moisturizing treatment at the time I was getting foils. I went against my better judgement and went back.. Jeremy ruined my hair...too thin to pull Back as my scalp is exposed and too damaged to wear down...absolutely ZERO style. I imagine maybe a year before I recover from this disaster. The fact that he attempted to question the water used on my hair should have been a sigh to run. I actually have one of the most highly rated water filtration systems on the market. If you are blond and want to keep your hair in your head...RUN!!!!! read more

In Asheville visiting for a wedding and needed a cut. Yelp came up w this place and I wasn't disappointed. Melissa took great care of me, was very professional in her assessment of my hair and listened to what I wanted. Great haircut and goatee trim. Another Yelp winner. read more

After having a couple friends of mine recommend this place to see Jordan! Now I have added her on Instagram and saw her work and that she's a senior stylist I felt more comfortable booking an appointment with her. I had boxed red color and was looking to go blonde, now, I know it's a 2-3 visit process to get to where I wanted because I e had it done before. I showed her what I wanted and she assured me she will get me looking better then I came in, she also gave me a haircut because I had a really messed up hair cut from previous place that messed it up badly! The haircut she gave was what I needed and was extremely happy! Now, the color She has spent 2.5 hours talking while working and only managed to get half my head done which I scheduled 4 hours to get my whole head done. She then sent me off to get washed and what not with some junior stylists while she moved on to her next clients. Now when they revealed my hair after washing and starting to blow dry, it looked horrible! I looked like I had old lady's grey hair and underneath it was some weird orange that they said will help transition to blonde. I started crying! It was so bad!!! Quickly she came and said but that's what you wanted, and you only booked a 2 hour appointment so I couldn't finish the job! At this point I was so angry but I saw Jared came up and said he will 'fix it' which only led to me being at the sink for over an hour and then trying to do something to get it looking more descent and had pressed so hard on my head that I had bruises on my neck and headaches for 2 weeks. I couldn't sleep! When I came home I saw how bad my hair looked and called them back to ask for refund because they charged me $175. Ridiculous! Jared told me I can't get a refund but I can come in for a fix and he had me scheduled with another junior stylist named Cate! I came in a week later and I have to say she did such an amazing job I actually came out looking way better then I expected to look after 2-3 visits to transition to blonde that I wanted! Although I loved how Cate did my hair I'm not sure if I want to go back to them! read more

Jared is a rock star in our family! We moved out of state two years ago and still book appointments with him when we are in town because no one beats his precision and amazing style! His men's haircut is hands-down the best. And he just cut my longer, growing out locks to where I can either style or wash and go - the layers are that good! A haircut by Jared is absolutely worth the 400 mile drive. Love this studio!!! read more

Caitlin is my go-to girl with any hair concerns. She always does her best to give me exactly what I asked her for. She will cut them, dye them, blow dry them like a pro. Well, she is a pro. read more

Got my hair cut by the owner, Jared. I've been travelling a lot over the past couple of years, and so I've been going to different places for haircuts. Finally found one where I can reliably get good haircuts. This place is top-notch, and Jared knows his craft well. Highly recommended. read more

Jordan is absolutely amazing. I've had the hardest couple weeks and she welcomed me with such a sweet smile and listened to what I needed to talk about. Plus her hair skills are amazing! Thank you so much for making my day better, Jordan. I truly appreciate you and all you did for me today read more

Cheveux Salon absolutely exceeded my expectations! It is cozy yet chic and full of friendly and extremely talented stylists. Jared gave me a full balayage and cut and my hair has never looked and felt better. I am new to town and was desperate to find a great salon. Wanting to steer clear of downtown, I found that Cheveux Salon was conveniently located in Biltmore Park and had great online reviews so I gave it a shot. The online booking system is very convenient and easy to navigate, which I loved. Overall, my experience here was amazing and I can't wait to go back! read more

This was my first time at Cheveux, which I learned about by asking someone with good color where she went and she said she went to Alison at Cheveux. I started with an appointment for a hair cut, and it turned out great! It was a fairly simple cut but she took lots of time to get the ends textured right so it wasn't just a straight blunt cut but has dimension and subtle layering. She snipped the ends from several different directions, and unlike some cuts I've had before, every time I wash and blow dry my hair at home it lays just as good as it was at the salon because of the quality of the cut. Love how much detail and time she put into what would otherwise have been just a simple cut. I will definitely go back to Alison in the future! read more

Everyone is fantastic! A perfect blend of professional, fun & friendliness. Everyday cut to complex colouring their stylist can do it all. Highly recommend. read more

Got a cut and highlight at Cheveux today for the first time. It took forever and the experience was pretty terrible. By the end I couldn't WAIT to get out of there. The staff seemed pretty impressed with themselves - which was lame- and somewhat unfounded. One and done for me. read more

I had a great first experience at this salon. I chose it based on Yelp reviews and I am glad I did. My new favorite stylist is Holly. I have fine straight hair that needed color and cutting. My hair tends to go brassy, particularly in the summer, and Holly brought it to a wonderful cool dark blonde that looks fabulous. She spent a lot of time cutting it as well and it came out great. The salon is chic and friendly. Good place! read more

Being new to nearby Brevard, I had searched Yelp for reviews of salons in the Asheville area. I noted the positives regarding Cheveux and called to schedule. I spoke with Jared who scheduled me with Yuliya. Jared said she was relatively new to the team.. ( I am always hesitant for the new stylist.. as there were no reviews yet). Jared reassured me.. Upon arriving early..reception was warm, coffee offered, salon was nice and clean, quiet( like I like it).. After meeting Yuliya.. she was very attentive to communication regarding my desires for my hair. Having had some recent hair trauma.. I had taken the time to write down do's and don'ts.. which sometimes has put people on the defense before they actually touch the hair. Fortunately, Yuliya was very understanding.. To shorten the review and be concise..she gave me the best hair color/highlights that I have had in many years. Perfect. I would rate it ten stars if I could. The price was reasonable and I left an appropriate tip for the wonderful job. I not only felt heard, but she was able to execute what I had asked for my hair. I will be going back for repeats..and a cut next time... read more

Came in from Chicago, wanted to find a place somewhat near the airport for a quick blow dry (here on vacation....). Found this place and was pleasantly surprised! Yuliya took me last minute, and did an amazing job with my VERY thick hair!! AND gave me all sorts of great advice as to where to go while here this next week. Super friendly staff, great environment, and located in a cute area with other shops/restaurants if you are with your family. Would come back again!! read more

Cheveux Salon is a warm and trendy salon. I love the openness and the wood/metal decor. I just moved to the area from Raleigh and was looking for a new salon to call home. After reading reviews and checking out their well laid out website, I decided to make an appt. I am so glad that I did! My hair was way over due for a good cut and Jared did an amazing job! He was super easy to talk to and made me feel welcome right away. I'm not sure of the other stylists name but she was very friendly as well. So glad to have found Cheveux! I will definitely be back for my next cut! If you are looking for quality hair care, this is the place to go!! read more

New to the area and called to book a last minute all-over color and haircut. They were able to fit me in for the next afternoon. I had dyed my hair pink 1.5 months ago at another place, and it had faded to this odd conglomeration of dark red, peach, blonde, and magenta. Yuliya, my stylist at Cheveux Salon, was able to get rid of the hot mess and dye it back to my natural color. The rest of the stylists and staff were awesome as well. read more