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    Chester Cleaners

    3.4 (5 reviews)

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    The Laundry Lounge

    The Laundry Lounge

    2.9
    (7 reviews)

    I don't like leaving bad reviews, especially for local businesses. I'm a single man living in a…read morestudio apartment in downtown Bakersfield. I do not have a washer or dryer so I must use local laundromats. I tried this one because it was in close proximity to my residence. I couldn't imagine a worse experience when it comes to just about everything you would expect from a laundromat. The lady(who described herself as the sister-in-law of the owner) was very rude and not helpful at all. If anything, it seemed like she took pleasure in seeing me struggle. I was born in this town, I work downtown as a professional, and I have absolutely no reason to give someone an undeserved bad review. Then again that lady had no reason to give me an undeserved bad attitude. I stand by my words.

    The service is very unprofessional there. There's a woman named Kimberly that's always mad and has…read more an attitude. She talks bad about her customers. She's intrusive very nosy In people's personal private lives. She's always complaining & leaves negative reviews for a lot of local businesses. I would not do business with them! I don't know how to reply to the owner on here. He doesn't have a profile picture. The reviews Kimberly left on businesses are very real. My picture isn't fake. He's celebrating her behavior & arguing with me on social media is just proof that they're very UNPROFESSIONAL. "Personal"? I don't know her on a personal level, y'all haven't been there long enough for that. Try again. Have a BLESSED DAY.

    Mr Cleaners

    Mr Cleaners

    3.3
    (13 reviews)
    $$

    0/5 stars. Unprofessional... It wasn't a good experience . I went 5/4/26 to take some suits the guy…read moretold me to pick them up by 5/5/26 by 4:00 pm. I needed them by Sunday because we had an event going on and he for sure said they would be done Friday by 4 pm. So I went back Friday 5/5/26 around 3:30 and there's a sign on the door that said be back by 11 AM and nobody was back and he told me Saturday is closed even though online is opened and I kept calling nobody would answer. So I have to come pick up my suits today 5/9/26 around 10:30 And the guy was here again and he basically blamed it all on me. He said that he was waiting for me Friday 5/5/26 around 4 even though I was here since 330 waiting for him and then even waited he said he waited from 4 to 6 even though he never told me to come pick it up from 4 to 6 . He also told me that they take their lunch from 11 but then he said they take it from 2 to 3 . and he didn't wanna give me any discount or anything. I had to even go buy an emergency suit on Saturday because he was closed on Friday. It just became such a hassle and I needed the clothes, but it just wasn't fair that he blamed everything on me even though it was not my fault and he did not give me any clear instructions of when he would be here what time it would be closed when anything

    For almost 20 years Grace and her husband took great care of me. Now they have been sold and the…read morenew owners could care less about the service they give. They just shrunk 5 $80 Hawaiian shirts. I explained this to them. Even tried them on. Their only response was they measured the shirts and they were within XL limits. It did not matter to them that they still shrunk them. And they did not even offer any sort of compensation. All he said was he was standing by his statement that they did not shrink my shirts. BEWARE. THESE NEW OWNERS ARE NOT GRACE AND HER HUSBAND. THEY DO NOT CARE. THEY WILL TELL YOU JUST TO POUND SAND. TAKE YOUR CLOTHES TO THEM AT YOUR OWN RISK. JAMES MURPHY. BAKERSFIELD

    Chester Cleaners - laundryservices - Updated July 2026

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