A little wind and we are without Internet, again. We pay our hard earned money for this?! Chesnee Communications, you need to do better, much better! read more

Why am I, as a CUSTOMER, expected to pay $150 for Chesnee Communications to come out and fix their equipment just because it is the weekend? Our internet has been out since Friday with no resolution offered unless we agree to pay $150 for YOU to fix YOUR EQUIPMENT!!! I work from home as well as have online classes that I have not had access to. Who is going to reimburse me for my time lost at work? Who is going to make up for my lost time in class? This is just bad business all around. I shouldn't be responsible for equipment that is not mine!!! read more

Total crap. Very expensive. It always sees to go out, many days in a row. Of course they will send a service tech out to fix it for a nominal fee of 150.00 dollars. When you complain, they tell you about a maintenance service fee for a monthly fee, that has a smaller repair cost. So for an additional fee they will repair their own equipment. It was much better before they were bought out by Skyline. read more

Thus place provides a wide variety of service from phone, Internet to cable even though the Internet isn't the fastest these guys are reliable and have a great technician named Big Mike read more

I have been a customer for 1 1/2 years so I feel like I have a pretty good idea of their service levels. The good: the ladies in the office and the technicians that come to your home have been nothing but pleasant and helpful. The bad: I can't tell you how many times I have lost cable and internet service. A conservative estimate is 20. My guess is that as a small town communications service they have inferior equipment. You may want to consider a different provider. read more

ok i am back here to write up my latest review of Chesnee Communications (now Skyline). when i first started writing a review a few weeks back (at least a month ago), i initially was happy with the service. however, shortly after posting it, my network went to pot! i mean really really bad, example: i'm paying for 75Mbps, and consistently maxed out at 34-40Mbps and lower. needless to say, i was very upset. So I changed my rating to just 1-star and a lengthy negative review. i then reported to the tech support at Chesnee of my issue, and initially they thought it was my home network. WRONG!! I'm a IT Manager with decades of experience in networks, and before i called them, i tested my network to be sure it wasn't. they didn't believe me, and had their tech come over more than once, only to be proven that it was outside my network. I also scheduled a bandwidth test that would run hourly for several days and sent them the report daily. It took all my reporting to prove it was either a bad network cable on the street or a saturated Node. Well, they finally found it was a saturated Node, moved some neighborhoods to another node, and BINGO! The network is now running at or around expected 75Mbps speed. If you have a similar issue with your bandwidth bouncing like a yo-yo, open a ticket to them, troubleshoot your personal netword (one way is to connect a PC directly to the modem with ethernet), run a internet speed test, if its bad, tell them and don't stop reporting your bandwidth stats. I want to thank Steve (technician) and Greg (Supervisor) for working with me to resolve the problem. Hopefully, we've all learned from this experience and be more proactive in the future. Now, if you would PLEASE install Fiber in our growing neighborhood !!!! You'll have really happy customers on Ezell Rd/Gardner Rd. I'll even set my review to 5-stars too !!!! read more