We use them as well as tell every one about their company. I wouldn't be able to run my business as…read moreefficiently as i do if i didn't have them. Thank you LOOP for being the best in the business!!

From the owner: Loop Communications' core focus is to provide hosted business phone systems (VoIP) to small…read moreand mid-sized companies. No contracts. No maintenance fees. No set up costs. We operate under the principal that if we provide exceptional customer service, we do not have to lock our customers into contracts. Loop Communications has been recognized as a Top Telecommunications Company by the Charlotte Business Journal and has an A+ rating from the Better Business Bureau.

My employer is a large, 100+ location, several thousand employee public operation and uses Telware…read morefor wiring needs, telephony/network systems installations, consulting, etc. I am impressed by their high caliber of work and hustle of the staff. The owner/operator Brian appears to instill a culture of taking care of the customer and proper work ethics, because we see the same performance from him personally. He has made himself available to weigh in on our project needs and even roll up the sleeves to work on our systems. All employees that I have encountered are extremely proficient. I have been involved with contracting their services several times in the past few years, and nearly every experience was completely perfect. Their pricing seems fair and competitive (approx $60/hr for general services.) I'd recommend this place to anyone that needs quality work done quickly.

From the owner: We leveraged our expertise in the telephony field to provide customers with full-featured,…read morecloud-based business phone services that address many hosted PBX solutions The core of our advantage is a white-glove service approach. We take pride in our commitment to product quality and customer satisfaction. All our client relationships are based on the pillars of collaboration and communication. First, expect a personalized evaluation of your current telecom needs and specific recommendations to improve your IT environment to create a customized deployment and design plan. Then, we provide staff training to boost confidence, ultimate system impact, and ongoing follow-up to address any concerns. Enhance your collaboration, minimize maintenance costs, and improve the all-around efficiency by transitioning to a cloud-based system that is modern and easy to use. TelWare's data-center services are SSAE16 soc 1 type 2- and PCI DSS-compliant.

I have had a variety of experiences in phone stores but this one was really pleasant. Staff was…read moreable to answer all questions I had and was able to take care of my needs quickly and efficiently. I have noticed since the last time I was at this location that they now have a temporary closed notice on the door. TO NOTE: not all T-Mobile stores will be able to assist you. I suggest calling to see if they are a franchise (S blvd is and was not able to assist like the providence location or the Southpark store)

I love this location. I was having some issues upgrading to the iPhone 14 series after utilizing…read moreall possible resources on the customer end. Kyle, the store manager, had Victor (Vic), assist me in getting the process completed for me. The rest of the staff is really welcoming and the store is clean.

I was ready to give them a 2nd star for reaching out and saying they'd adjust our bill, but our…read moreinternet is back out. We had internet for 1 day out of 13. Adjusting our bill is the least they can do for us at this point. Luckily, we don't have a contract!! Oh, and I emailed them as they asked in response to my original review, but haven't heard back from them. However, our internet was back up this morning! it stays on! Update: We ended up dropping Kinetic by Windstream. The internet continued going in and out. I emailed them as asked to, but never received a response. To their credit though, they credited us the entire last month. Was waiting to receive the bill to update this and it came today. So, I gave them a 2nd star for doing the right thing, but the service still sucked.

An outage began on Saturday and we still do not have service restored (this is Tuesday). I was told…read morethey "have no idea" when service would be up and running again. There was no backup plan and when I asked if we would be refunded for the days of missed service I was told a refund would be granted to anyone who goes through the channels to request it. Imagine customers not having internet for 3+ days and being told to "apply" for a credit once service is restored. This company has no idea what customer service is. Just look on Reddit and see all the horror stories. We are going to another company for service.