Very disappointed in 3 of my experiences at Chesire Nails (all within four days). I am new to the area so I decided to try out this salon as it was a convenient drive from my apartment,
plus I saw decent reviews. My first experience I got a pedicure- which was the best (of the worst) experiences I had. The paint job was done well and I was offered water as I waited. Yet, they barely scrubbed the bottom of my feet for dead skin! They merely lightly went over it. I even asked for them to scrub harder and use a different product and they kept saying "I don't see anything, there's no dead skin"- excuse me, my foot was not smooth whatsoever and I could see my heel had peeling skin!!! I ended up scrubbing my own feet when I got home! Waste of $30! But this was only the beginning of my horrible experience. The next day I went for a full set of acrylic nails- the lady argued with me telling me I should get gel instead ($5 up charge). I finally agreed to get her off my case. I was told though, using gel polish was very expensive so to pick a normal polish. I picked a light pink/nude. I specifically asked for my nails to be cut short (I have had full sets my whole life I know what I like and if it can be done). She kept saying she couldn't go more, but she clearly could cut another 1-3 inches off. I got stuck with long nails that I did not enjoy the length of. Ontop of that she did not shave down the sides properly to be rounded, so they looked incredibly unnatural with rough edges that were very visible when polish was applied. When it came to the painting of the nails- oh my goodness! I would give 0 stars if I could. she messed up my nails 7 times and constantly had to redo them. They would wrinkle and not dry smooth or clean. By this point I was extremely frustrated and she would keep taking on and off the polish (which she kept adding some additive substance to it which i think was the problem). Eventually I got so frustrated I just left because I was there for TWO HOURS AND TWENTY MINUTES!! This is unacceptable. No one was there and I had an appointment. The lady kept getting upset with me as if it was my fault. They did not even give me a discount, had to pay the full $30. I was so upset for the time and price I wasted that the owner, Jackson kept trying to calm me down and tell me
come back on Monday and he will personally redo them. I figured the lady was just not good and I would give him a chance to gain my business again. Well all he did Monday was a color change, which he had to redo twice!!! He could clearly see the rough edges and how the polish would slide off but he didn't do a thing about it. He had me under the dryer for a long time and gave me a gel top coat (which he explained with much emphasis that it was complimentary and he shouldn't do this)- um, didn't I pay for gel?! My experience here was less than professional and awful to say the least, which is unfortunate. Four hours after I left, my nails were still wet and got ruined!! How is this even possible? They do not know what they are doing here. DO NOT GO HERE!!!! read more