I live by the Dick's in Gambrills, but will gladly come to Annapolis to avoid that location and…read moreit's staff. The staff at Annapolis does a great job of taking care of customers. We've made a quite a few big purchases here, and had a few issues from Gambrills corrected here. I don't know what I would do if this location wasn't here.

Customer service excellent but prices are absurd. Hubby wanted a golf trainer putter and it was…read more$125 I went on Amazon and got a Calloway the exact same style for $39. The one at Dicks was a generic brand. Crazy

This is a great store for all your boating or outdoor needs! I needed life jackets and whistles for…read moresailing camp, the band that holds your sunglasses, sunglasses and teak oil for a table. They had it all! And they weren't bothered by my 4-year-old hanging out in his Amazon box.

Waited patiently for 30 min trying to get assistance. Asked need help and associate in fishing…read moredecided to help someone else. Previously he saw me and ignored me knowing I was waiting then helped another customer that just walked in. Very bad experience and maybe because I wasn't a local. If my kids didn't need some supplies I would have left. Sucks. Oh well.

They have charged my credit card and sent an email stating everything is ready to ship , and they…read morewould send me a tracking number as it was shipped . That was a week ago and I'm feeling nervous . There is a time constriction to this , as these were lures I was going to take with me for my 2 month stay in Mexico . I think that this may be a disorganized business if not fake .

One star is too high for this place. Customer service/shipping is the worst. Ordered line on…read more9/21/23. As of 9/26, order status shows no change. I called and explained I was disappointed that nothing had been done to ship and asked that he please do what he could to make sure the fishing line was shipped because I needed it for a fishing tournament on or before 10/3. I was told it was no problem, that it should be delivered by then. As of 9/29, the order status remained the same; nothing since 9/21. I called again and was told I would get a call back. Instead it was an email updating the shipping process. A shipping label was printed! Today, 10/2, is still says shipping label printed but no received by USPS yet. I called again. I should also point out that the first person I spoke with said I had to cancel my order by email to the company. I don't see an email address for them.

I came in for a winter coat. They had the styles, color, and size I wanted. Best of all, I saved a…read moresignificant amount because of a super sale. The service was impeccable. The best I have had in a while. The salesperson lint rolled the coat because fur from the hood of other coats was all over it. He also checked the prices for me and informed me about the sales prices. He was very helpful in helping me decide which cost would suit my needs. He explained that all Northface coats and jackets had a lifetime warranty and even items that are Northface, but purchased from another store, could be brought into the store for a warranty claim. At checkout, he offered my 10% off for signing up for emails and the like. Based on the service, selection, quality, and value (especially when sales promotions are on), I am a loyal customer. On my 4th Northface coat and my son is in his 6th since he was a child (now in college) and all of them look and function as good as new. Five stars.

We recently purchased some large rolling luggage via The North face website. That was an experience…read morein and of itself which probably requires our review. It was kind of painful and took several days to finally get the purchase approved. In any event, the luggage was shipped in a timely fashion and arrived unscathed. Unfortunately, it wasn't exactly what we wanted and some of the features weren't visible via the website so we decided to return it. Since this would have been a fairly large shipment, we checked to see if we could return it to a North face store. The customer sales representative for North face said that we could return it to a North face store but not an outlet that just sells North face items. So, today we made the 2 and 1/2 hour round trip to Annapolis to return the luggage. After parking and schlepping the luggage about a quarter-mile through the mall we found the North face store. The customer service rep at the store then told us we couldn't return it to the store because of an online discount. That didn't make much logical sense since in effect we had paid less than the luggage was worth but we're only asking to be reimbursed for what we had paid. Fortunately, the more senior representative at the store told us that he would ship the luggage back to North face at no cost to us. We just wouldn't be reimbursed until the luggage was received at the warehouse. Not optimum, but certainly better than lugging the shipment back to our house and having to package it ourself. All in all the experience was somewhat frustrating And certainly a waste of a few hours of my life that I will never get back.

Wonderful folks, here at Fawcett. They are both very…read moreknowledgeable and helpful even for difficult customers like me.

Fawcett was my go to marine store. No More. Be very careful what you buy. It is not clear what…read moreis returnable. I made a purchase assuming it would be returnable if not correct. Not the case. Thanks a lot Fawcett. I will not return either. Shop Fawcett - but buy online.

Rayford went above & behind to make us all feel welcomed today!…read more Great conversation, explained where everything was & made sure my cousins first bass pro experience was more than memorable! Thank you Rayford, we will always remember your kindness

Clean & Balanced (Yelp/Google style): If you're looking for…read moreone of the biggest sporting goods stores out there, Bass Pro Shops definitely delivers. They truly have everything you could need--from fishing and hunting gear to clothing and outdoor equipment. It can be a little on the pricey side, but the quality matches the cost. Overall, it's a great place to shop if you want variety and reliability.

Great help great prices employees go to great lengths to ensure you get what u came for and more I…read moreasked over 100 questions and they were answered with no hesitation can't leave the house without that cool aid

so this place has been open for decades, and is a great "go-to" spot for fishing supply's and bait…read more it is a bit pricey, but well worth it and the was very professional and willing to answer any questions that you may have

I had this place saved in my Yelp list of places to visit and now I'm annoyed w myself for not…read morevisiting sooner. This is a combination Patagonia outlet and regular shop that also holds sample sales and local events like lectures and yoga classes. There is metered street parking available right by the entrance or you can try to find free street parking a block over and walk. This is apparently the largest Patagonia store on the East Coast and they even have their own Baltimore patch! They have sales on top of their outlet prices as well but just keep an eye on what they serial is actually on sale such as fleeces instead of the entire store being on additional sale. I came by for a yoga class on a Sunday morning (bring your own mat!). This was hosted by Andrea and attendance was about 15 people and was a very pleasant peaceful start to the morning! I wish I had known about the community yoga before as I would have been coming for ages.

Super friendly and good selection. Random sale items mixed with current season. Definitely worth a…read morevisit if in area.

This outdoors store is jam packed with pretty much anything and everything you'd need! Very busy…read moreinside and had a community feel. The staff are super helpful and you will not be standing around waiting to ask for a different shoe size. Dogs are welcome and they have a resident retriever named Lacey. Highly recommend stopping here if you're in need of anything outdoors/hiking/camping/sports.

I am pleased to give 5 stars to the entire team at casual adventures. I've been a loyal customer…read morefor about 5 year. it's always a great experience. Their selection of products is amazing as is their customer service and product support. I also like that they are a locally owned business. Eric, the owner, is super nice and Im always glad to chat with him. Thanks Casual Adventures

Randomly picked this spot out of convenience in between errands in Annapolis and it worked out…read morereally well. Got my feet and stride assessed, got shoe recommendations according to my requests, and all without being pushed into anything. Ty was very professional and even offered some training advice, which have found some running store employees to be really stingy with if you aren't paying for coaching. Prices competitive with the actual shoe brand's website and even Amazon.

A True Annapolis Gem -- Exceptional Service for Athletes & Active Adults…read more I'm new to Annapolis, and discovering local gems like this means so much to me. Marty, the owner of Fleet Fleet Annapolis, offered one of the best customer service experiences I've had anywhere. Her shop was full, yet she treated me like I was the most important client, taking the time to understand how I move and what my body truly needs. I observed her other staff being attentive to other customers as well. As a former marathon runner and as The Mind-Body Connector™, I support athletes and aging athletes in improving movement, alignment, and overall wellness. Marty's expertise in gait, body mechanics, and injury prevention genuinely impressed me. Her knowledge beautifully complements the mind-body and movement work I offer my clients. If you're in the Annapolis area and want personalized care, expertly curated shoes, and a community-focused owner, go see Marty. She's a true asset to Annapolis, and I'm grateful to have found her shop so early in my journey here. -- Linda Hobbs, LCSW-C, E-RYT The Mind-Body Connector™ Mind-body awareness * Movement * Wellness Contact: 410-710-0355 www.lindahobbslcsw.com