This company did not show up for a prearranged pick up time at physical therapy appointment. They…read morenever called and the next day they said they had problems. They did not apologize or attempt to amend the situation. We cancelled the future pick ups that were made.

This can service is ridiculous, multiple times I've had to walk to work (the first being in the…read morerain) when I was trying to call several hours in advance to set up a cab, my job is a 2 hour walk from where I live. When I call ahead of time trying to get myself lined up in a waiting list, she tells me the best thing to do is to call back in an hour, but when I call back the phone doesn't even have a dial tone. Not to mention the first several rides I got from this service, I was told that my fare came out to 20 dollars when I got a ride from a different driver, I found out the same exact trip was really only supposed to cost 12-14. I'm not gonna ride with a service who tells you the fare is much higher than it is just to tip themselves something they don't deserve. Not when they're taking personal calls in the cab and literally yelling at their ex on the phone what a joke

Wanted to extend gratitude to Key Lime Taxi of Cecil County for being outstanding. They have great…read morecommunication with the customer and their service is beyond fantastic. They genuinely care about their customers. Alan and Gage were both just so wonderful to work with. I will be using them often!!

Keylime is a great company, very dependable only issue is with a driver named Mark he is miserable…read moreand not friendly at all if you try to make a conversation with Mark he will make you feel like you are bothering him. Please don't let this review sway how you feel about keylime taxi

Very well matter gentlemen drove me were I had too go and was very reasonable and very respectful I…read morewill call again if needed

He arrived promptly as promised and he was very helpful. His vevehicle was very clean as well.read more

I highly recommend Fine Transportation. We used them for a recent airport drop off and they were…read morevery responsive, great price, reliable (there exactly when they said they would be), friendly and just such nice people. Genya was our driver and she was such a lovely person. I would use them again every time.

Great service. Xavier was accommodating and our drivers were extremely professional and a pleasure…read moreto work with. Highly recommend this company.

Horrible wait time. Thay say 15 min all the time eve if they know its an hour…read more. Cheapest price , yeah , no doubt.

If you like rude and incompetent dispatchers who "don't own the place, just work here", this is the…read morebest taxi service around. Get your walking shoes shined up, because they aren't much help, and will leave you stranded where you stand.

Rude dispatchers, dirty cars, and consider yourself lucky if they're only a half hour late.read more

Called for a ride - guy who answered the phone said he was driving and to text him with the…read moredetails. He never contacted or called me back. Ended up contacting Uber.

When my first ever Uber driver bailed on getting me to the Philadelphia Airport after giving me an…read moreETA, I called Family Taxi and they got a wonderful driver to me in 25 minutes. I got to the airport in time for a relaxed check-in and TSA check plus time for lunch before a 5 hour flight. The driver was a real life saver!

I always use this cab. Andrew the driver is an awesome guy he holds conversations with me and he's…read morejust very polite and he is a kind man. This the best cab to use. I only use this cab because he treats me with respect,he's always on time,and has never left me stranded anywhere. So use this cab i promise you won't be disappointed.

This guy is nuts, never on time! Always way earlier than he says he will be or way late! Not to…read moremention he likes to tell racist jokes. I wouldn't call him even if I had to walk ten miles!!! DO NOT RECOMEND!